bed was very comfy and got breakfast was excellent

spacious room. close to the zoo (10 min by car). breakfast included. coin laundry in house.

good location plus they have laundry machines

laundry facility

hot breakfast was good. hotel was nice and clean.

swimming pool, gym what else you need for that price

breakfast was good. staff were friendly. pool was clean.

swimming pool, gym what else you need for that price

the indoor pool and small but adequate gym was great

breakfast was good. staff were friendly. pool was clean.

kids running like crazy down the hallways throughout the evening till about 11:30pm

st personal preference). free wifi was spotty.

wifi download speeds could be better.

view from 608 was great, people could look right into the deluxe king suite from the parking lot so my car was safe

requested room facing parking lot so that i could see when my ride was there to pick me up

breakfast was excellent

place was clean and came with a kitchen, just what i needed

especially with 3 kids

good sized room with compete kitchen set up. great breakfast

breakfast was not to bad but the rooms are really clean the pool was great and parking was plentiful

i wish breakfast hours on the weekend were longer

only thing that bothered us was the noise in the corridor, a lot of kids running and screaming late in the night

on description it's tell swiming pool are indoor but it is outdoor

hotel was clean, staff very helpful and friendly fabulous breakfast easy to find

from a guest's room) it was the next dat that we realized that our room (104) backed onto the gymn

rooms are clean, hot breakfast, 24 hr coffee, microwave and fridge in room, friendly staff, pool, exercise room

good breakfast choices included and it was available from 6 am,

a pity to learn that most hotel facilities were out of order during our visit due to renovations (gym, pool and breakfast room)

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really going on

great facilities, room and breakfast. just what we needed.

breakfast was great and lots of selections; staff were extremely courteous and friendly

i missed the breakfast by an half hour. maybe extend the hours of breakfast?

came 4 adults and 2 kids and bed was very small and can't be for 2 adults

down for breakfast at 8:40, no hot food was left, was told they were making more, i waited then asked again

breakfast was amazing, rooms and bathroom were so clean, and the reception and staff were so kind

room service is always late

the pool, the included breakfast, overall vibes of the hotel!

indoor parking not accessible from inside, no freezer, bar closed during our stay.

pool was very nice fun for the kids

room, pool, service

loved the all day access to coffee in the room and kitchen, the micro and fridge

breakfast was awesome and pool was lovely

gym and pool are closed

the pool was great; surprisingly the water was nice and warm

pool and fitness centre would have been nice but covid so understandable

during the pandemic, we can understand that no swimming pool is available, it was a pity.

we thought breakfast was included but it wasn't .

too many kids hard to get early check in

and takes time -washer dryer not working during my stay till further notice -noisy hockey team kids in alleyway on 9th floor on wed-thursday / group of teens literally crowding around -cleaners

i like the extra kitchen and bed inside the room.

clean free breakfast parking internet

parking and location

bed was very comfortable room is spacious tv with netflix and amazon prime free parking

quiet location with hugh parking space and friendly staff.

conveniently close to golf course.

like maybe directions to pool and gym

there’s a pool and gym

that this is a huge deal but the pool area had no whirlpool or sauna

room atmosphere, swimming pool, location

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

the room is excellent with kitchen and refrigerator, amazing. spacious

accomodating our early check in request

hotel is probably spending hundreds of dollars on cleanliness, toiletries, mattresses, cutlery, gym, pool etc

there was a lot of variety for breakfast! location was close to the 407 the pool was nice!

i ended up having to do laundry during my vacation

the pool was closed the gym was closed

the pool area was kept clean and always full of towels

nice and helpful staff, very clean, great breakfast , conveniently located, just a short ride to downtown toronto and cosa loma

breakfast included

gym was small but had basics for workout

the breakfast was very

breakfast needs to be improved

no elevators and limited breakfast.

i would prefer a continental breakfast or just a buffet with wide variety

the breakfast was simple but we weren’t expecting anything so that’s a bonus

the food from the restaurant on site is yummy and room service is delivered promptly

clean, parking, late check out

comfortable and clean room, good breakfast and free parking

there is a fitness room with some basic machines, but not particularly good

if you do not want to go out anymore, there is a restaurant and bar right in the hotel

little kids we’re running and screeching in the corridors from morning till night

easy to access, and the pool was fun for the kids.

kids hockey team staying same night kids running around all night very disturbing

there was a hockey tournament and kids were running around all night playing manhunt on all the

booked this hotel specifically for the pool as it was our last little summer hoorah and so the kids were devastated

my kids played for hours

great pool great location

there was problems with the wifi and was down most of our stay

my kids played for hours

not to tvd faults, and tues closed, no room service

the bar and restaurant hours terrible

nice gym and pool area, good breakfast.

we have had timothy's breakfast blend in our own keurig and it was good so maybe these had been in the room too

the bar area has comfy chairs and a lovely lounge area

most hotels have breakfast included.

the pool is pretty small, but the gym was pretty nice

kids would have enjoyed a slightly bigger pool, but no complaints

pool area, reasonable price and location

my room pass didn't work when i went back to my room with my daughter from the swimming pool

the whirlpool in out room. balcony.

gym is to small

and the kitchen in the room is great but needs scissors only thing missing

big room with couch, table and kitchen.

the gym being open 24hr amazing, and laundry is free

a lot of playgrounds for kids in the neighbourhood

the wifi in the hotel is poor

wish there was a coffee bar or breakfast included with the price

i received a drink certificate for the bar

swimming pool is being remolded and gym facilities are not the most hygienic

was very good, but we picked up dinner to have in our room, and although it was satisfactory, room service with real plates and cutlery would have been preferable

breakfast was delicious plus having access to the rooftop bar was a plus

when they were out of the dessert i wanted for room service, they brought up a different similar one for free

the rooftop bar is a great venue to relax and enjoy the toronto skyline

the wifi was reliable

also found a used q-tip when lifting the mattress ud83eudd22 room service: after the above incident i requested extra pillows so we could stuff the sides of the

the pool was not warm. it was a hot day but the pool was so cold.

customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom, housekeeping request being fulfilled

the room, pool, and valet parking was exceptional!

i wish the bar stayed open longer

drinks at the bar were good

first morning breakfast we went to wasn't good

information on the breakfast, other patrons were very loud outside our room both late into the morning (think 4:00am)

welcome drink - friendly & helpful staff - the gym: big, clean, well-stocked/current equipment - complimentary nespresso - on-site currency

location and modern style staff were friendly great gym

rooftop bar closed which was a reason for booking

the spa area and the pool

the spa area and the pool

four season sets the bar in terms of location, cleanliness, amenities and staff

the indoor pool was a plus with kids

gym and spa,

glitch with the computer system ending up waiting for more than an hour for breakfast to be served, 1st day of the stay wait was about 1+ wait for bf

the front desk staff was very friendly and accommodating, and the gym was functional

the gym was well equipped with good spaces to exercise the roof terrace was a pleasant and much needed

friendly helpful staff. very clean and very comfortable bed. great gym and outside roof patio.

rooftop gym

the front desk helped me with a late check out and the concierge went above and beyond trying for tickets

i didn't have breakfast at the hotel so enjoyed being able to pick up a flat white and muffin in the

we had an early check in and late check out which was greatly appreciated.

gym and pool was a bonus

gave late check out but at 9 am someone was vacuuming and by 11 they were knocking on my door waking me

spa was good value and great service

only complaint we had was the lack of service in the bar area

amazing location pool and spa nice bar and nice restaurant room valet service good

for example, call for a bottle of water resulted in room service delivering filtered

from carol at the front desk to jahnell at the bar your in good hands

room service was good, breakfast also good

very much enjoyed the pool and steam room

great bar and ambiance

a bit longer opening hours for visiting the swimming pool would be really nice

i enjoyed a prenatal massage in the spa as well and it was also excellent

free breakfast, wifi and it is secured, laundry available, interconnecting rooms

if i had to pick on one thing, it would be wifi speeds, but it is enough to do video streaming for 2

good location , very friendly staff especially the cleaning and kitchen staff

there was also a guest laundry, which was well-priced ($2 to wash and $2 to dry) and very convenient (+) laundry room (+)room very clean and with necessary accessories, staff very kind, the breakfast rich and various, laundry, free coffee and ice for beverage always ready (+) coffee machine in the room, iron, hairdryer, laundry on 4th floor, ice machine (+) convenient laundry in hotel, snack bar in foyer and iron and ironing board in room (+) there is a guest laundry room (+)free breakfast, wifi and it is secured, laundry available, interconnecting rooms (+) the onsite laundry room was great and you bought tokens from the concierge so didn't need to source coins (+)seemed really good (yet i didn t use them) - gym, snacks and drink shop, even a little laundry room for guests use (-)feel i was given one of the less desirable rooms on my late check in, i was right next to the laundry and elevator, which meant a little noisy (+) the on-site laundry a god send

and needed to go a room way before check in and when i called and asked if at possible for an early check in even just for one of my two booked rooms they were able to get us in immediately

hotel breakfast is à la carte, with moderate portions, a wide variety of choices, and delicious flavors

breakfast was great

breakfast way delicious, especially the sour dough pancakes

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

design, atmoshere, breakfast, comfortable beds, fitness center, location

the location, restaurant and bar options, all work perfectly for me whether solo or

staff from the front desk the concierge to bar staff evening cleaning staff was so friendly when we past them in the hall, we have stayed at

a kids and adult pool option is great

room with balcony and kitchen

laundry room machines don’t work dryer and washer

took my wife for a day get away from the kids for the day and they even delivered a little desert on the house for her day amazing

absolutely perfect 5 star hotel. great gym. excellent spa services. rooms are tops

front desk, bar staff, housekeeping were all wonderful to interact with

pretty well gym

room service, spa and restaurant were amazing

kids loved the indoor pool and the saturday-sunday buffet

my kids were happy and are looking forward to our next visit.

bar was relaxing and service there was wonderful

enjoyed the pool as well

the swimming pool and gym were also very nice with few people

early check in arranged and parking rate reasonable for one night stay

wifi is very poor breakfast only menu order, no buffet, so slow and not flexible expensive some

good coffee :) a special mention to sherif for his great kindness and for giving me access to the gym showers after checkout, so i could freshen up before a very long flight

big tv - one of the most comfortable beds i ve ever slept in - pool and hot tub were nice - the bar offers 5$ beers and sparkling wine between 4-8

pool is very little

for family day, they kindly provided toys and cookies for the kids such a thoughtful touch

was only $40, location was great, an uber to the scotia bank arena was only $10, they have a pool, rooms were clean and updated, the staff was incredible and friendly and the price was beyond

the complimentary cookies. the room service. the comfy bed. the whole experience.

we even enjoyed the swimming pool and had a laundry so no issues with clothes for our 5 nights toronto trip

��Z

24 hrs laundry and dryer + gym

they allowed for an early check in

gym

on the ground floor it has a room with some games like table tennis and there is a gym open

no window in the rooms, gym was small with old ish equipments.

only thing i would possibly recommend is upgrading the food quality at the attached bar and grill albeit the staff there were also amazing

was always willing to help with anything' from the moment we arrived carrying bags opening doors, room services

cleanliness was a focus, the wifi was reliable, and the hotel is near both subway lines

staff, gym

horrible peice of artwork and completely insensitive to children and anyone visually impaired kids will have nightmares and is it making fun of the blind

room service was very fast and the bar on the 31st floor had great cocktails

the bar closed too early

experience staff amazing bar and pool exceptional they want the extra mile to celebrate our wedding

favorite part was definitely the gorgeous long pool and hot tub

i liked the bar area in the room with sink so we could make drinks comfortably

is a kids' gaming room, but this turned out to be rather simple

pool is fantastic

good room service

the helping are so big and they should have just let her have a kids size

i found your connection to wifi very confusing

staff is well-trained and the pool is outstanding: our kids played in the water for 4 hours while we enjoyed the sun and the views of the cn tower, among

nothing really except poolside bar shut for the day when it was a bit cloudy

excellent location, helpful and courteous staff, and the bar and restaurant on site were top notch

the gym had all the equipment one could ever need

from valet to front desk to housekeeping and especially at frenchy bar et brasserie

we unfortunately did not get our spa appointments because they were already booked up

wifi

bar food very good. good asian restaurant next door. service in bar and gym excellent.

nice tvs, nice ipad in the room, great wifi

staff - from front desk to valet to room service were exceptional

pool area was wild-lots of kids running on slippery floors and adults pushing/pulling their kids into the water

view over the lake was excellent. early check in made our day nicer.

we specifically appreciated the activities for kids

i likes best, but everything else waas fine too, however i never went to the restaurant, bar, pool or gym so have no first hand experience there

staff, clean, close to concert venue, nice view from the room and provided a late check out when requested

they took over the pool and then went into the hot tub but the kids moved back and forth from the hot tub to the pool

is very pricey so we did not get to enjoy that part of the hotel but the staff treated our kids to pasties which was kind

location, great place, great staff, great price with agoda, likely the best gym we have seen in a hotel

i didn't know they had a fully stocked bar fridge, had to go looking for a drink, so remind the guests about it

they let us have a very early check in with a view of the cn tower

close to umion station has a bar and food available later nicely appointed rooms quiet lovely

many excellent restaurants near by and the very cool library bar at the fairmont

the bar staff was also very friendly and very efficient and knowledgeable about the area

wifi was slow and the tv remote needed new batteries

location is incredible. so comfortable! room service was lovely. gorgeous amenities .

r a small fee, which we found acceptable)

we did miss room service by 8 minutes but the person on the phone was so heartwarming nice

they sent us complimentary champagne and cute dessert for our anniversary loved the pool, hot tub and cold plunge

excellent breakfast

great pool for kids and enjoyable

didn't have much time to enjoy their spa and other services.

bar a little

very child friendly and greeted the kids with a balloon followed by complimentary milk and cookies sent to room

very child friendly and greeted the kids with a balloon followed by complimentary milk and cookies sent to room

was no game room for the kids

the room were very clean with excellent views and the facilities like pool and fitness centre were too tier

) even the pool has a great city view

the gym and pool can only be used after making reservation and usually they are full.

modern, clean, beautiful, comfortable, a nice gym and pool

there were so many kids in the pool screaming we couldn’t use to relax