enjoyed a swim in the pool during my stay here

maybe more fresh fruit at the breakfast counter

breakfast included and very good

friendliness of staff. good variety of breakfast foods!

great location friendly staff and good breakfast options

the room service for food came quickly, but was not very good

location, price, cleanliness free parking and free wifi

pool inside, quick service, close to highway but not noisy at all & easy access to many stores

friendliness of the staff and top notch amenities

i found the bed too firm, pillows too soft

gym and pool was amazing

the pool was great and the continental breakfast was great

the room was wonderful and large. room was very clean and the kitchen was stocked well.

good sized room with compete kitchen set up. great breakfast

the breakfast was fabulous

room for the breakfast was super full so there wasn't space for me to actually eat but thats not really

breakfast was good, well setup clean and refilled as needed

bed was very comfy and got breakfast was excellent

furniture and breakfast

9am finish to breakfast was too early 9.30 would be good

i wish breakfast hours on the weekend were longer

only thing that bothered us was the noise in the corridor, a lot of kids running and screaming late in the night

on description it's tell swiming pool are indoor but it is outdoor

hotel was clean, staff very helpful and friendly fabulous breakfast easy to find

from a guest's room) it was the next dat that we realized that our room (104) backed onto the gymn

breakfast was amazing, rooms and bathroom were so clean, and the reception and staff were so kind

that there was the option of having a separate room and still had 2 more beds as my kids are older and do not want to sleep in the same bed

breakfast was great and lots of selections; staff were extremely courteous and friendly

accommodation for a group of king suite is amazing lots of room breakfast was amazing as

run into this a lot at hotels, hockey tournament that weekend so kids everywhere, yelling and running up and down the halls until late into the night

the facilities like the gym, coffee services, and lobby were great. the staff were very helpful.

the breakfast and the staff

great breakfast

free upgrade to exec floor for early check in club member

the kitchen service was average, and the staff was a little unfriendly

brand new hotel. great gym and pool. room with comfortable bed. great value for the price

is no kind of price adjustment on a nights stay when you don’t get ur room cleaned, no pool, bar or bistro open due to covid

they helped me get breakfast together for the kids and made us feel very comfortable despite the crazy

booked this hotel specifically for the pool as it was our last little summer hoorah and so the kids were devastated

there was a hockey tournament and kids were running around all night playing manhunt on all the

our arrival the customer service was great we asked for a later check in and they allowed us to stay until 12 with no extra charges

there is laundry facilities for long stay and with children

rooms are clean, hot breakfast, 24 hr coffee, microwave and fridge in room, friendly staff, pool, exercise room

wifi is fast. free breakfast is good. inside pool is clean and warm enough for kids.

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really going on

quiet location with hugh parking space and friendly staff.

conveniently close to golf course.

parking was easy

clean free breakfast parking internet

very strong smell of rotten fish in the parking lot

the indoor swimming pool was too cold

like that we had access to the pool. i like the table in the room we could eat at

i'd rather pay a higher rate and be offered free room service and coffee

we also made use of the large and well equipped gym

no mini bar no room service after midnight

useless internet wifi service

wifi is very poor

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

kids swim programs in pool on weekend mornings

amenities and wifi

friendly staff, clean rooms and well maintained pool. my kids love it!

maybe a basketball hoop in the pool for kids.

room atmosphere, swimming pool, location

the gym and sitting area downstairs was huge

there’s a pool and gym

free parking & free wifi

location is so-so facilities like gym room are a bit outdated

the staff is very nice, we went to gym, the machine didn't work, the staff came very fast and fixed it

we had the two queen bed suite with the kitchenette and the sofa

clean, courteous staff, safe and convenient location, indoor swimming pool, pet friendly

pool is very clean and amazing

the pool very nice

location, food offered at breakfast, pool and gym.

open spaces around the hotel. clean gym and pool facilities. comfortable bed. friendly staff

pool coffee free breakfast the room was very clean and the furniture very nice and for last the

if you can add some in your breakfast menu, that would be great.

breakfast can be a bit better with options

i would prefer a continental breakfast or just a buffet with wide variety

friendly staff. very clean. comfortable bed. the continental breakfast was a bonus.

breakfast not so fancy but still ok.

is big, comfortable beds, clean bathroom, microwave, good size fridge, good wifi

facilities seemed aged and fitness room wasn t very fit itself

if you do not want to go out anymore, there is a restaurant and bar right in the hotel

comfortable and clean room, good breakfast and free parking

coin laundry is good but only 1 machine, need to queue up

my kids played for hours

great pool great location

there was problems with the wifi and was down most of our stay

my kids played for hours

not to tvd faults, and tues closed, no room service

the bar and restaurant hours terrible

nice gym and pool area, good breakfast.

we have had timothy's breakfast blend in our own keurig and it was good so maybe these had been in the room too

the bar area has comfy chairs and a lovely lounge area

most hotels have breakfast included.

they have an awesome breakfast selection, and it runs till 10 on the weekends

the free breakfast and small dinners on tuesday and thursday is fantastic

pool and fitness room were great

bed comfortable ....pool warm....food was good ...on going coffee....washroom was comfortable

it was clean, close to oshawa, had a pool and got to enjoy it all to myself.

people not respecting the no diving sign in the pool

the pool is nice

rooms spacious and spa was excellent flexible could bring your own food

the pool is pretty small, but the gym was pretty nice

pool needs to be renovated also add a whirlpool and needs better patio furniture

i like the space and i like that the bedroom was separate from the living room and kitchen.

very friendly staff, nice area for sitting to watch tv or have a coffee/tea. good breakfast.

laundry facility

exercise room is in same room as laundry facilities

everything was perfect for our family stay and our kids really enjoyed the breakfasts

fact the swimming pool was shut was a bit of a bummer for my son but it was only a minor

i stayed 3 weeks at the hotel, on 3 separate occasions, i told 3 separate staffs that the gym treadmill had a loose belt, the fire extinguisher was expired and that the first aid kit had

knew ahead of time that the pool was out of commission

limited room service!!! poor restaurant.

gym and sauna were kind of in a sketchy part of the hotel

breakfast was delicious plus having access to the rooftop bar was a plus

shower leaked onto floor from the door you need to book a table for the roof top bar in advance as it is very

i also had the choice of room service or go down to the bistro to eat

is no mini bar, no breakfast and no room service

and we were grateful for an unexpectedly early check in so we could dress in the room for an afternoon event

the facilities were top-notch, including the pool which was well-maintained

the gym is incredibly well equipped and the refillable water stations are a great touch

i liked that the gym was separated into 3 separate work out areas

well equipped gym and pool available

customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom, housekeeping request being fulfilled

loved the bar and other communal areas

nothing perfect, but the roof top bar was closed on sundays

first morning breakfast we went to wasn't good

the breakfast was good

a 4-star hotel and pricey as well but when you order their breakfast in the room, they charge an extra $5 for delivery and big tips, which we were completely

com that kids cannot use pool outside 9-12 or 4-7, this is so stupid, why would i book a hotel with pool,

amazing suite very friendly staff pool

breakfast was excellent

consider small mt bar fridges upon request

property, extremely attentive staff, loved the chic bar downstairs and the spa is lovely

great location, breakfast was awesome and the roof terrace an absolute sun trap.

nothing actually bad but the gym could have some more equipment

great location, staff, laundry room for guests, they made usa feel like home

the gym was well equipped with good spaces to exercise the roof terrace was a pleasant and much needed

angelina and her breakfast, réception and the staff in general

location is very convenient for the main tourist areas & facilities such as pool and gym access available

spa available and some nice stores to check out as well

staff really friendly and helpful very good wifi nice bar and great location and the rooms were cleaned

helpful complimentary late check out until 3pm

good facilities including laundry services. surrounded by good restaurants and bars.

free breakfast, wifi and it is secured, laundry available, interconnecting rooms

we were allowed early check in

love the breakfast buffet offered during my stay at holiday inn express

were very friendly and accommodating, especially ravish who went out of his way to give us an early check in on the top floor, a late checkout and also stowed our luggage after checkout

if i had to pick on one thing, it would be wifi speeds, but it is enough to do video streaming for 2

valet and room service staff top notch

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

great spa and amenities

hotel is beautiful and the rooms are amazing very clean and cozy the mini bar is quality

if i wanted ice, i had to call room service and felt obliged to pay a small tip for that of $3-4 dollars

wonderful, fast room service

bath should have bars to help older people to get out of the deep bath

wish it had a hot tub. more spa availability

hotel with friendly service from doorman, room service and frontdesk

food at room service was mediocre.

nice pool and play area for younger kids

laundry facilities would have been a definite plus

requested an early check in but was never notified about it

it had a great pool with a slide and a playroom for little kids

access to small gym and pool as well

design, atmoshere, breakfast, comfortable beds, fitness center, location

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

hotel breakfast is à la carte, with moderate portions, a wide variety of choices, and delicious flavors

breakfast was delicious - plenty of selection, healthy, fresh ingredients

breakfast in restaurant joni was excellent

really comfortable room and great room service

they also sent cookies and sweets for our kids in the room

front desk provided exceptionally kind service with early check in because i told them i had gotten off a red eye flight

took my wife for a day get away from the kids for the day and they even delivered a little desert on the house for her day amazing

we had a massage in the spa which was the best i ve ever had

there is no room service

location, cleanliness, facilities, rooms, gym, swimming pool & jacuzzi

the breakfast was very balanced. the variety of foods was pleasantly surprising.

early check in and breakfast

breakfast was hot and plentiful

kids loved the indoor pool and the saturday-sunday buffet

gym and pool are workable but definitely needs a refresh

the extra option of watcihng netflix in the rooms was wonderful as we were travelling with the kids and it kept them happy and quiet

we had drinks & snacks in the bar - the service was great and really quick, the snack options were fab and tasted great too

everyone was extremely nice and helpful, room was very clean pool was great for the kids

room was perfect for us. loved the full fridge and kitchen! great pool.

breakfast was fine but not the best to compare with other type buffet for the same price - full

no room service this time because the restaurant was shut.

shops are nearby, and there are a lot of facilities, like a pool, a restaurant, laundry etc

paid xtra for the breakfast and it was not very good

fridge ans microwave room didnt smell good and wasnt clean nor was the concourse with the laundry room

laundry service is not flexible, as we need to top up a card, and the minimum is 10 cad, and you

on the ground floor it has a room with some games like table tennis and there is a gym open

they allowed for a late check out

and dinner included, the size of the room, comfortable bed, location, atmosphere, personnel, gym included, rbc atm in the hotel, quick elevators

facts : i arrive with my two kids after

facts : i arrive with my two kids after

other f&b outlets, steam room, less chlorine in the pool ...

the bar closed too early

the kids loved the tv embedded in the bathroom mirror

i liked the gym

horrible peice of artwork and completely insensitive to children and anyone visually impaired kids will have nightmares and is it making fun of the blind

bar / restaurant outstanding

room service took time to actually connect with and then receive

bar was not great

clean sheets, big screen tv, swimming pool, business center.. all fabulous

kids loved the indoor/outdoor pool feature and the room service was prompt and the kid's menu was reasonably priced and tasty

bed was great ud83dudc4d gym was fantastic

they signed us up to their rewards scheme for free so we had access to their free wifi

since wifi is paid i didn't went for it.

from valet to front desk to housekeeping and especially at frenchy bar et brasserie

the kids and adults all loved the pool that was heated to 23 degrees was the best and so

staff is well-trained and the pool is outstanding: our kids played in the water for 4 hours while we enjoyed the sun and the views of the cn tower, among

the indoor/outdoor pool but i would have liked to had a hot tube as well

the pool was amazing and had great view

the eggs benedict mentioned men received for room service in the morning was probably the best i have ever had, as agreed by my friend

panoramic view of water from room the bed and linens great wifi great pool and pool area, and gym checkout via phone - not need to go to front

the pool and spa area

room service for meals was excellent

amenities at this hotel were amazing including: gym, pool, tennis courts, basketball, restaurants, e-bikes, etc

gym and pool was excellent

library bar good for late night snack/drink

we got upgraded to a suite and my kids thought we were royalty

location worked perfectly....they gave us a late check out because of noise level in the night

we get to see the same staff for breakfast

poor breakfast, not very flexible very noisy front desk

bar food very good. good asian restaurant next door. service in bar and gym excellent.

it might also be a weekday, but room service missed some requests after midnight, but it was completely understandable

quiet and clean. wifi very fast.

staff - from front desk to valet to room service were exceptional

is really minor but we ordered room service and instead of a pass-off at the door the rep kinda pushed right into the room, was a

no room service after 11pm.

wifi connection non-existent

breakfast, very accommodating staff, allowed for early check in and held luggage after we checked out

room service was delicious

excellent breakfast

to the pool with our kids right before the hot tub got it s weekly maintenance and the hot tub was really murky

free wifi

the pool and spa attendant mimosa went over and beyond our expectations

lack of fan in gym.

bar a little

penny in the bar is fabulous

the rooms were clean ..the room service was good wasn't amazing but it was good..

free fruit at night along with our room service

the room service was perfect, the rooms were cleaned a lot of times during the day and it s like a

noisy bar near the lobby.

service , great employees wonderful service , got the early check in like i wanted

gym excellent

and i love that they have cucumber water in the lobby and apples and bananas in the gym

fee could be included (it was extra), would be nice if there were some shops and stores for kids nearby