appointed room, lovely balcony with views over the neighbouring golf course, the pool & outdoor area with fire pit

early check in efficient staff at reception free bikes onsite

the room was great. the back yard view was great. the breakfast was wonderful.

breakfast could be way better

pet fee was a bit high i thought

unpleasantly noisy in our rooms from the hallways, you could hear all the hallway conversations, room service and housekeeping carts, and doors to all the rooms on our floor

golf and hotel very well planned and operated

spa needs to be updated

mini bar is empty, you have to call

daughter who is autistic wanted to hit the beach badly and he suggested to give us a lift on the golf cart to the beach

service, food, central location, gym

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

amazing overall service. pool is divine.

great gym. beautiful property. lux room amenities.

recommend the spa tub

comfort, coffee until 11pm, free continental breakfast including waffles, spabath and designated smoking area

the staff was very accommodating to give us an early check in

breakfast is very minimal.

breakfast was good and satisfying

staff, the complimentary breakfast was something i was not expecting

we love the spa tub and the view of the ocean. the fire, the bed was really comfortable.

the spa tub was big enough for the two of us - not always the case

plus a full breakfast made to order each morning was most appreciated

breakfast was a real treat

also the partiers took over the handicap parking and did not have

big room, parking, nice bed

plenty of parking

the breakfast was poor

there were great breakfast choices, simple but hearty. and the bed was very, very comfortable.

when i left at 6 am, i noticed a wonderful breakfast spread already set up in the lobby

poor wifi

very friendly staff, and good breakfast

0mb/s)

very nice fitness gym

clean and quiet place with excelent breakfasts, helpful staff, big pool, gym and laundry, coffee and tea 24/7

i loved that the complimentary breakfast was as robust as it was.

relaxing atmosphere, beautiful pool area, great terraces/balconies

breakfast was continental but the offerings were high quality

breakfast was cold egg and cold milk with some serial

i could order breakfast anytime

food, small details like yoga mats in the room, voss water everywhere, cabanas, eating by the pool, all inclusive food and alcoholic drinks delivered to room (restaurant was closed), can

breakfast was great as was the service

if i had to call anything out it would be the chlorine pool

the pool area is nice, but the pool itself is a little dated

gym was minimal

location, staff, the gym. the room was great!

the gym is small but decently equipped

the gym was very nice and the location was perfect for our needs, love that everything we needed and

hotel location is a+; room is large and with nice walk in shower; the pool is perfect!

my kids and i enjoyed the variety of choices they had for breakfast

you had to get it from gym

liked the staff as they were very helpful and the breakfast given was great considering it’s free and was fast and easy process when checking in

the gym equipment was sparse and the area dirty

free parking breakfast really good good coffee

had a room service steak dinner that was absolutely fabulous

breakfast was a bit pricey so we opted to skip it

the room was large and clean, with a very comfortable bed - and we loved the pool area

room were close to elevator, you can hear people talking we re loud, hear kids running around, hard to sleep, close to gym

bar is open until 11:30 pm (very convenient for a drink before sleeping) (+) we enjoyed the on site restaurant/bar for dinner, drinks and dessert (+)excellent infrastructure, cool swimming pool with sunbeds, pool bar with cold drinks. (-)the lobby bar closed so early. (+)pool, nice bar and restaurant. room needed some work, hadn't been used for a year. it was clean. (-)missed the coffee stand by the pool, but enjoyed my dinner at the bar and breakfast in the morning (-) the bar at the reunion was cash only - wanted to buy drinks for people i had not seen in decades (+) very nice staff at reception and in bar area (-) only available in noisy bar area

wifi connection by the pool would have been useful

pool not available

breakfast was good and there were little patio areas outside your room or sitting areas round the pool to eat

cute outdoor seating outside our room, breakfast was great

pool is not working, reception girl is not smiling, dirty floor in the room.

awesome breakfast and great staff! exceeded expectations!

how clean the hotel was and the breakfast was great a real breakfast

laundry used the hotel's paid laundry service

location was in a busy street and getting in and out of parking lot was difficult

great breakfast and rooms were clean

also, nice breakfast offering in the morning

housekeeping also took the bar soap from the room after the first day and did not replace it

breakfast had lovely hot options it was s hock - i expected continental muffins - and it was omelet

location, very friendly staff, convenient meal/breakfast

the breakfast was delicious and healthy

we also liked that the room had a mini kitchen and that the couch made into a bed

breakfast area was too tight for the crowd.

room had a kitchenette with a single

breakfast was a nice variety

good choice of breakfast items to enjoy in your room

were comfortable and the breakfast and service was awesome

they do have a very nice gym for people, but the steam room is on the other side of the gym area and there are no joining

however if you stop by the bar see our friend ,cy

we loved the layout and our room backing up to the pool with easy access to swim

the property description says it has room service but actually does not

would appreciate it if there was complimentary coffee earlier on, if breakfast was open earlier and if the restaurant was open later

restaurant excellent breakfast is really good calked beforehand for a recommendation for salon -didn’t hear back was

location, excellent restaurant in the hotel, gym equipment is new and includes peloton bikes, super clean

the gym was fine but small and the lobby was also fine but small

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

indoor pool

nice gym and pool

did not have breakfast. room service nice. helpful staff. location great.

front desk didn t know what they were doing , the wifi wasn t working they had us call tech support

extremely limited considering the price with service hours of bar, room service etc very short

breakfast was the best i’ve ever had at a hotel

the cooks were the best - the breakfast was so delicious, i give it 10 stars

clean, staff responsive, has a kitchen and location is central

spacious rooms, comfortable bed, well-equipped kitchen

the breakfast was awesome.never had better at a hotel.

coffee bar that's open in the morning was very expensive

it was quiet, clean and loved the pool.

renovation work going on (pool, fitness center), but hey, these need to be done sometimes

him and asked the team for us to check in as a vip guest, he also gave us free drinks from the bar as a treat, he was very nice and very kind person to deal with, his team was fantastic and easy

really it’s annoying that yu have to have ur key card to enter the pool area but other then that everything was good

the breakfast was extensive and wholesome

also, a few more machines and weights within the gym would be desirable

very good breakfast included. quiet room. clean. comfortable bed and pillows.

gym was very clean as well

the breakfast was excellent as well as the fitness room.

had a drink at the bar and service and drink was wonderful

nate at the bar was excellent

didn’t eat breakfast there but we went to the bar and the barman was friendly and professional even if he looked like he just had taken a 50 mile

no pet fee

bar area was very inviting

cold swimming pool

design of the hotel and the gym are perfect

every floor had some little thing to use (free tea, free beads for kids, free painting papers pencils, microwave , free coffee )

modern- nice pool - cool bedrooms

to use the key for the elevator, i could hear a lot of noise outside and from other rooms, small pool

pool which was advertised as open was “under renovation

the breakfast,

the breakfast was awesome. staff were helpful!

the breakfast very very good - i always stay here when i come to san carlos

there was some noise issues at the pool and she was really good helping us

pool area was a bit underwhelming but the customer service on deck more than made up for any

many things close like the spa and the restaurant the gym is nice but its fairly small

an outdoor swimming pool with warm water

great staff, good pool, great bar, wonderful food at the bar/restaurant

then when i went to the coffee bar they were extremely

great pool

$10 i was able to upgrade to a larger corner room with a view of the water and pool

comfortable rooms and great amenities

comfortable rooms and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service) (-)food and bar closed way to early (+)rooms, everything is clean, the staff is attentive and friendly, bar and restaurant are a cut above many hotels (+)meals at the bar are always great (+)location, the hotel had its own restaurant & bar (*) the bar downstairs is nice and somis the pool (+)relax, binge watch my shows peace and quiet i feel safe coming to this hotel alone friendly staff bar always has a game on good drinks good food great service

hotel is on the water nice to lay out by the pool got for a walk on a nice day at night sit by the fire pit talk have drinks the rooms/

the pool and spa were closed for repair.

the kids had a blast in the pool area

the spa was out of service for my entire stay

pool and spa have been out of commission for the last several months since the last time i stayed here for

loved the rooms, the breakfast, the pool/hottub, and the proximity to west cliff, natural bridges and ucsc's coastal science center

great breakfast, quiet room and spacey and comfortable bed

loved the pool people were great!

the breakfast was very nice

free breakfast and location

i just wish there wasnt pool hours

perfect location, breakfast was superb. couldn't fault this.

pool was closed no breakfast served

nice clean pool.

pool not open

covid there are some state imposed limitations : breakfast is not available at all, and the pool is closed

the location, the parking, breakfast in the morning, 24 hour coffee bar, a gym, and the staff were all tremendously wonderful

the gym was a good setup

is super clean and breakfast and it’s nearby the university where my daughter goes we had to drop her off

pleasant and relaxing. the breakfast is not to be missed. it was very quiet.

breakfast was great. the room was very quiet.

nothing was made properly and felt like my kids tried to make up the room everyday

unfortunate the hotel's wifi is an open system, which apparently is less secure than one requiring a

the pool, food, bar and room were all great.

our surfbaords inside at the lobby which was a huge benefit, and even were able to allow for a late check out

the staff and the family friendly amenities like a kids menu and room service

free parking and early check in

no pool which is okay

let us eat breakfast even tho we couldn't check in yet

no pool but a hot tub

is just a few minutes walk to the downtown area, grocery stores, laundry services so it's location is fairly optimal

i thought the laundry facility was complimentary but turned out i was mistaken

hotel staff was very friendly, we had a great room by the pool with an outside courtyard

the location, the heated pool

heated pool was awesome

staff was so awesome made everything perfect and the manager gave a late check out no problem

i was also granted a slightly late check out when i was running behind at no extra cost