just steps from the boardwalk, great continental breakfast and 24 hour coffee/tea

friendly staff, nice room with balcony, early check in no problem

staff did not accommodate early check in, and breakfast was not ready.

and breakfast, which we didn’t expect, was a great bonus with enough items to choose from

staff, big rooms with awesome view of the boardwalk, nice breakfast and coffee all day

pool was small for the kids

pool is cold not heated.

that is has parking and it has breakfast as well. the staff is very friendly.

hotel was a easy walk to the boardwalk and the breakfast they have in the lobby was very good

pool was closed.

close to boardwalk and has a pool

no late check out, pool is smaller in person than in photos

breakfast was very limited options.

the water pressure, pool needs cleaning.

good location and good small breakfast

also your fitness area and pool

the kids loved the pool

the dining and bar area very

tiny pool, but heated

the kids loved the pool

the atrium pool and spa are easy to access and nicely heated

property with interior pool and some covered parking

the spa tub was not working and we haven't received any money back.

we liked the spa and they had streaming services for the tv which was really nice

i must say the room and pool were great

absolutely loved everything about this property! the staff, the gym, pool, hot tub, breakfast

absolutely loved everything about this property! the staff, the gym, pool, hot tub, breakfast

the spa was really nice and relaxing as well as clean.

cleanliness, excellent location, guest service, breakfast was great, hot tub and pool.

breakfast area well staffed (helpful and friendly). offerings good but not memorable.

clean, amazing breakfast, pool and spa were clean and open, jet tub in hotel room was massive, super great area, able to walk

the little gym was great

friendly staff, kids loved the pool, very clean and good breakfast.

breakfast was a wonderful surprise

size of the room and breakfast was good , people are so nice too

what i liked was that it had a pool and a hot tub, it also provided free breakfast.

the carpet was damp

accommodated late check out (12am) i run she is beautiful…it gives me enough time to run and go back at the

didn't like how thy didn't provide late check out and the continental breakfast could have been a lot better

charge 11:00 for parking $50 pet fee outrageous

breakfast was delightful

does need some updating and remodeling for more of the facilities, the laundry room was under construction, the hot tub wasn’t the cleanest but we knew they are working

we wished it had a swimming pool, not just the big hot tub.

laundry we were told was broken, and found some dirty sheets on the sleeper couch when opened but

excellent location, clean spacious rooms, a great selection for breakfast.

also no refreshments as the bar was closed

need a hook or small towel bar next to the sink

put a small hand towel bar next to the sink

single mom forced to lose my son because drunk navy seals tried to kill my boyfriend in a bar fight saved his life pulled up to santa cruz to find a new place and found the most therapeutic

mini coffee bar could've included more coffee pods and liquid coffee creamer

free parking and early check in

location right by the boardwalk, with huge amount of free parking

we had a full kitchen, bunk beds and our own private bedroom

kitchen needed updating but still very clean

got a family room our kitchen over looked the ocean

the pool was a nice temperature and the beds were so comfortable that our kids fell asleep real quick

i got to watch the 49ers beat cleveland and the kids swam and napped

famiky hotel with lots of opportunities to engage kids

i got to watch the 49ers beat cleveland and the kids swam and napped

nice pool, free parking, free wifi

internet on wifi

breakfast, especially with kids

the shower hand cannot take down so it is very difficult to shower kids

asked for a late check out so we could drop off our kid at uc santa cruz in the afternoon and the manager

the shower hand cannot take down so it is very difficult to shower kids

location, parking, wifi.

pool had a closed sign our whole stay.

heated pool is very relaxing

i didn't eat the breakfast i had to leave early

pool not working

- and there's even a _tiny_ pool

allowed early check in and late check out

allowed early check in and late check out

it was like a home away from home, the full size fridge was the best well as the full kitchen

love their cute kitchen and came with full essentials

full kitchen if you want to cook inside

very clean and well kept hotel. free parking and good breakfast, best waffle ever!

the parking was a little tight for suvs and trucks.. the pool was smaller then usual

the pool and the service.

breakfast was disappointing

jordan and the heated indoor pool are the 2 reasons we will return

enjoying fine dining with a million dollar view where your kids and doggo also are welcome certainly is a rare opportunity

restaurant the view was ama zing just wished they had pasta on the menu , pool is great with bar and loved the fire at night

the gym was great as well, we liked the pelaton bikes

wish the spa was open , but it's understandable because of covid

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the gym was a good setup

cleanliness and outstanding complimentary breakfast.

i didn’t appreciate was the fact that the online description of the hotel stated there was a spa and sauna, to which there were neither

closet didn't have plastic bag for laundry

the location, the parking, breakfast in the morning, 24 hour coffee bar, a gym, and the staff were all tremendously wonderful

hot tub and pool were small.

the pool and spa were closed for repair.

loved the rooms, the breakfast, the pool/hottub, and the proximity to west cliff, natural bridges and ucsc's coastal science center

across from a gym and a beach view ud83euddd0

the heated pool was amazing

location and restaurant and bar were great!

friendly staff, quick to help if there is an issue, room service took half the time expexted

the restaurant and bar was great and staff is very helpful

the pool and hot tub were excellent

full room service menu

comfy bed the breakfast was delicious

indoor swimming pool full breakfast with pan cakes bath and body shampoo and body wash keurig coffee inside

clean and friendly. nice variety of breakfast items

loved the in door pool and staff was very respectful and helpful through everything, very friendly staff

gym on-site and breakfast had low carb/fat options

the complimentary breakfast was good with a lot of variety

breakfast was also tasty

good breakfast

cold breakfast, but i found a microwave

very clean and excellent breakfast .

staff was excellent, breakfast was delicious and the hot tub and pool were both clean and heated

morning breakfast was one of the best we have ever had.

we loved the breakfast provided with room cost

breakfast was very good and well handled.

tv volume and remote malfunctioning. some food splatter on ceiling of kitchen area.

the full kitchen was so nice

nice and roomy with kitchen. bed was comfortable.

totally surprised we had a full kitchen in our room

the space was very comfortable, and we appreciated the added bonus of a kitchen and office area

large room, with desk corner, well equiped kitchen corner (with large fridge and microwave for your doggy

quiet, great pool

we arrived too late for breakfast, but next time!

the only down size which i find it extremely important, you don't have a place for breakfast or room service, if their restaurant is closed for dinner you have nothing to eat

no bar for drinks or bites outside the opening hours of the restaurant within the hotel itself.

heated pool and onsite restaurant

washing machine was broken all the time i was there the gym equipment was a bit outdated not bad but a bit

there wasn’t a pool or jacuzzi however there was a small gym

breakfast had many options to choose from. it provided a good start to our day.

didn't really care for the gym. was minimally equipped.

easy to ask the front desk for anything. the breakfast is also nice to eat.

ps wondering if they will ever reopen the restaurant or resume room service, would be nice

work, then when it was fixed by the hotel personel the tv had channels with poor signal, noise ,kids running up and down on the second floor

in bed while we were watching movies on hbo, and we reminisced about all the times we ordered room service, steaks from the summit steakhouse, for at least 15 years

better communication about services we could ask for. wifi pretty weak

do have a laundry room or pool on site

location and right next door to one of the best restaurants in town. {southern kitchen}

breakfast was excellent ,we want to say hello for alma she caring the kitchen was so helpful and nice

i only liked the breakfast and women’s who works on the kitchen

old building i picked a hotel with breakfast the kitchen was under renovation in the morning between 07-10 you are supposed to get a small paper bag

was expecting full breakfast, but the kitchen was closed and they provided only little bags with snacks

for late check out, they gave me one hour extra, but every 15min there was someone who asked if i check

spa was great added touch. i enjoyed it.

it’s nice and clean breakfast is so good

surprised they had a. gym

pool/jacuzzi not heated.