wifi reception is not always good

poor, very hot, had to phone staff to get heating turned off wanted room service, kitchen closed by 8

delightful and as we were a group of 12 with 4 young children nothing was too much trouble, the kids loved the swimming pool & the tree house

the indoor pool is great for kids learning to swim

the gym, sauna, swimming pool, fires,

there was insecure wifi available for those who are not security

porter service for luggage from car park, more disability parking space.

wifi has improved a lot

quiet, a spa 6' from the door of the apartment and surrounded by nature

great service with room service available

of parking for disabled guests, only one dedicated disabled parking bay

shower was not very powerful in our bedroom and showers out of order in the pool on occasions.

excellent location outdoor pool and bar area were great staff were polite, friendly and helpful

the swimming pool and hot tub was excellent

over 45 minutes bed was extremely creaky that every movement woke us up bathroom was dated pool, gym and sauna very

it was a very pleasant surprise to find an ev charger available for use by customers

free ev charging was very useful

staff were very friendly and the hotel is very very dog friendly plenty of parking and great food

small fridge and nice to be able to get bottled water from the bar for free

staff went beyond there duties to accommodate our needs and special laundry request on arrival due to my wife suffering a large nose bleed on our

nice friendly hotel what was really good they had a lot of staff to look after everyone the bar area was great that served really nice cocktails where you could relax and read the papers

right on high street, the small touch of a personalise card for my partner, and the breakfast was delicious

room great, breakfast & lunch great & location brilliant

beautiful building and decor. lovely bar and restaurant and outside space. fabulous bedroom too.

the food was delicious - both dinner and breakfast

door and outdoor pool, gym, tennis courts) relaxed environment and good views good

lovely atmosphere, good breakfast, friendly staff, nice and relaxing spa and a well equipped gym

rather than in a conventional hotel, the round the corner location of the ferry to iow, the pool, gym, friendly helpful staff, etc etc, the list could go on and on, overall the best grounds/gardens

breakfast, but we did have dinner in the restaurant, the staff were very friendly, especially the bar staff

property, beautiful gardens, excellent service from john in the bar who facilitated our meal on the patio

parking is just a bit hit or miss

& sherry make a nice touch, don't forget to bring your tonic and lemon [ice always available from room service]

service at breakfast was awful the food set up was not good all on the bar and no plates

breakfast amazing on the sunday managed to have it outside on the upper deck which was perfect

wifi signal was on and off,no 4g connection in the building

the bar was comfortable and reasonably price drinks

lovely bar setting, comfy room

we had breakfast in there bar area , which was lovely fresh good products

bar and restaurant areas are comfortable and nicely furnished

great bar with nice seating

the bar shuts at 11 on friday and saturday nights which is a bit early in my opinion

parking easy

all round excellence. room service breakfast was superb, many thanks.

i really liked that my parking space had a reserved post for the whole duration

were absolutely ideal for families, so much space and was the structure of an apartment with the comforts of a hotel

breakfast and evening meals were delicious! even our fussy kids agreed.

stay, really friendly & attentive staff, really chilled atmosphere and a beer garden with a large kids play area, i’d definitely recommend staying here

lots of choice on food, our little dog especially enjoy her lovely breakfast and pampering by the 2 ladies there

very good especially lewis, breakfast one of the best i've had, great beer garden especially for kids

the breakfast is great, they have loads of options of eggs, also full english breakfast

evening dinner menu quite expensive. an option of cheaper bar meals might have been helpful.

bar well stocked

wifi was poor could not use internet in room phone call were poor had to go outside to get

the room service staff came into the room twice before the checkout time

good parking

had a burger and drink delivered to the room which arrived fresh and hot, very good wifi and comfy bed, not much else needed for a basic stopover

sports bar and food

literally everything. the room swimming pool sauna spa everything in general.

great hotel with helpful friendly staff. with a perfect english breakfast.

i picked the village as i know it well and fab gym and pool, picked this place so i could use the gym and pool

kids running around the pub, should have a separate space for us oldies

nice big bar and food was very good organised taxi for us enjoyable stay

beer and lager in the bar were off

the atmosphere in the bar is good and liam is excellent, another expert in his field

of the reasons we chose the hotel was that it advertised a kids play area

our room was lovely and the bar was really nice

spa bath ,historiy of the manor house.

my room was so pretty and the corner spa bath was lush

building with history luxury spa bath each room is unique

room for our 20th wedding anniversary and loved in particular the beautiful big bathroom, luxury spa bath and massive four poster bed

we used next doors sauna and pool, u can use all 3 hotels 2 had outside pool 1 had inside pool was small but nice for an hour

paid for room service but 1 hour late on the first day, second day booked breakfast but turned up at 10 to

staff was and how well kept hotel was and that you could even visit hotel next door for swimming pool, spa, food entertainment etc which also was very

staff so friendly, gray location, spa is superb.

decor not particularly clean the worst coffee i have ever tasted no wifi in the rooms food in the restaurant wasn t great scary small lift pool changing room in the

was nice and warm for the kids

the kids loved the heated pool and car parking was very good too

the food was tasty and good value, and the breakfast choices excellent

was nice and warm for the kids

kids screaming late at night and early morning.

the pool was warm

great hotel, lovely staff. the swimming pool is exceptional.

loved the indoor and outdoor pools, lots of fun for the kids and the suna for adults

maybe more kids choices at yours pubs menue

spa facilities included in price of room

location nice room, comfortable bed free parking early check in

outside pool lovely suntrap

was excellent, free parking, and convenient ev charging were great

the staff were lovely the pool area was great as the weather was very warm

bar was very disappointing having no beer pumps and only drinks in bottles

staff couldn t wait to kick us out after we requested a late check out

we stayed as a wedding party and everyone was happy including the bride and the kids loved it

room service wasn't available as there was a wedding taking place and we couldn't get hold of

bath robe would be nice, room service would be amazing , the restaurant did not had many options so i choose to order from

we stayed as a wedding party and everyone was happy including the bride and the kids loved it

loved the generous breakfast options too

3 ev charging points with free charging for residents (ahead of the curve with respect to other

good breakfast

great staff, good food, ev charging available.

staff were friendly and extremely helpful. the breakfast was excellent.