excellent location, breakfast and staff.

hotel is a little gem we had a beautiful large room all newly refurbished the breakfast was superb wish we could have stayed

spotlessly clean super comfortable bed beautiful room amazing fresh breakfast location to beach and public transport on door step perfect perfect

breakfast was superb and the location amazing.

only negative would be that they only started servicing breakfast at 8am, would of preferred it to have been a little earlier as i had to leave before 8am

the breakfast was amazing and the room service too

the lobby staff were great attentive and so caring towards all our needs we did a late check out which i arranged in the morning with no issues

games room great for kids and teenagers 6yr old grandson had wonderful time

i was very impressed with the kitchen, normally i don t like using shared plates etc but here everything

great food, staff, room, spa & location. great value for money

the gym, pool, bar, room was also ample

room service was available but preferred sitting in the bar area, staff were helpful and

great swimming pool

lovely they offered us a free upgrade and a complementary drink and we didn t have to pay the room service

i used the sauna and pool after i checked out, and there was somewhere to store my luggage securely whilst i enjoyed the

every floorboards was very creaky and the pool area needs a good wash down especially the roof

location, staff, reception, food, bed, room service, dining areas & parking great!

no room service

pool lovely and warm

lovely old fashioned interior, relaxing spa area, in heart of bournemouth

there was no room service and would of liked a bath

more gym equipment

breakfast, staff and location

gym, everything worked, nice gym environment with no silly clinical rules about what you can and

t a big menu) would add good value

breakfast, there was no wifi, very noisy from drinkers in garden till late

wifi was very patchy - you had to keep logging in

parking could be a problem if many visitors to the pub and restaurant in the evening, however, we

parking on site good and 5 mins to beach

comfortable rooms, good bar and restaurant

would have liked longer swimming times for kids

the spa facilities were excellent

the pool at the time were full of other kids who wanted to swim

the spa was small but lovely and the rooms were very modern and spacious

it was very clean and included swimming pool, sauna, steam room, etc, breakfast was plentiful

the facilities on offer were excellent with a cinema room and a newly renovated gym

fantastic location, views from restaurant and bar are amazing.

spa and pool area also so good

the outdoor pool was closed for maintenance. 27 to park overnight.

very spacious room, very clean and nice staff. great spa facilities.

having to pay by bank card for everything. took a lot of cash to let the kids spoil themselves.

the hotel spa facilities are very tired and need of updating

staff were very pleasant and helpful. swimming pool and jacuzzi were really nice.

slowly bar service

connecting rooms made it easier to keep kids happy with their own tv and space

nice bar restaurant area overlooking the sea

the small gym room was clean, well maintained and contained everything you would need to work off those

the front of house staff, the decor, the room size, the facilities, the hotel bar and restaurant

great location, lovely bar and brasserie, friendly staff, comfortable beds.

pool closed

location and late check out if you are an ihg member.

the bar and dinning area was nice also

gym was disappointing

i liked the very small gym

feel the breakfast on offer was worth £12

reception helpful , excellent location. got early check in no extra change free parking

on suite not the best but adequate & bar was shut too early

pool is closed until the start of july, and the bar is closed in the evenings (though i imagine not many people use the

it was dated but clean and had a pool and the bus stopped right outside

outside pool lovely suntrap

what it seemed on pictures covid restricted but room could be cleaned especially with two young kids not breakfast on the room even thow states one staff on handling hotel and

nice layout wifi was fast and worked bed was great and comfortable nice size television that you could watch

3 nights and had no room service or clean towels

what it seemed on pictures covid restricted but room could be cleaned especially with two young kids not breakfast on the room even thow states one staff on handling hotel and

room service was quick

parking easy

parking charges if you don't book direct with the hotel and charge for room upgrade if rooms

gym could do with a upgrade , really dated cardio machines and the treadmill didn t work

spa pool was just

10 parking was a bit of a surprise. i guess i need to read the small print more carefully!

also great breakfast with lots of choice

friendly italian bar man was incredibly entertaining and really made our experience of the hotel

wifi wasn t that fast but not terrible either

no draught beers in the bar and ran out of cans.

the room needs bit od update and kids sofa ved was not comfy for them.

even let us use the shower facilities in the gym after we checked out as we had to attend a bbq in southampton

indoor swimming pool very good

fab to have the gym and pools to use

very poor wifi signal

very dated hotel ? also no room service & also no restaurant open to get any food ?

my room was so pretty and the corner spa bath was lush

we were pleasantly surprised with an upgrade to the beautiful junior suite and a slightly early check in

room for our 20th wedding anniversary and loved in particular the beautiful big bathroom, luxury spa bath and massive four poster bed

spa bath ,historiy of the manor house.

spa bath in room not working ..

and facilities had a pool and sauna and i used both it was very nice the staff were very friendly and helpful

use of pool, sauna and gym in sister hotel was enjoyed by all of us

room service was excellent

the use of the next door spa was relaxing

no menu in the room for room service