the wifi reception was non existent on this trip

negative e found was that the menu in the bar restaurant in the evening was the same as the daytime and would have liked an

good parking

good car parking, restaurant and bar

dog friendly staff were excellent, the fact you can order from the restaurant & eat in the bar or the pub is great

breakfast, but we did have dinner in the restaurant, the staff were very friendly, especially the bar staff

also bar meal prices were same as for the restaurant making the restaurant decent value but the bar

we had some sandwiches in the bar on the day of arrival - very nice, lovely and fresh,tasty

lovely atmosphere, good breakfast, friendly staff, nice and relaxing spa and a well equipped gym

excellent staff, facilities and breakfast ,ev charging. leisure facilities. quiet room

the spa area is being refurbished, it s still useable, we will be back to see it finished

showers in spa not working

fantastic stay with lovely helpful staff and superb breakfast

of parking for disabled guests, only one dedicated disabled parking bay

staff great very helpful hotel very good. lovely setting good car parking for guests. ,

right on high street, the small touch of a personalise card for my partner, and the breakfast was delicious

room great, breakfast & lunch great & location brilliant

hotel in a great location excellent breakfast with a great choice available all the staff were really helpful and

the food was delicious - both dinner and breakfast

we had drinks on both nights in the salt bar and were looked after by a super attentive friendly bar tender marino

early check in and late check out was much appreciated

gym was closed unfortunately nothing other than that.

lovely spacious accommodation and the late check out was excellent for our needs

no real daily cleaning done. the machines in the gym don't work or are in very poor shape.

they kindly were able to let us have an early check in as we had to be at a wedding at a certain time

meals were gorgeous - we ate in the bar and in the dining room

there's a walk you can do straight onto the forest from the hotel which the kids enjoyed especially seeing all the wild horses

comfortable bar and other lounges inc log fires at the moment

poor, very hot, had to phone staff to get heating turned off wanted room service, kitchen closed by 8

room service menu was no available and the breakfast was really bad, food was just kept lukewarm

i should add that on contacting room service they were very quick to bring a fresh towel to the room

we ate in the bar for breakfast and dinner as we had a dog and we fou d the experience to be painless

staff were all so friendly from reception to the bar/restaurant staff

the buffet breakfast was awesome especially the healthy pancakes and loved they had alternative milks

to use the pool and kids in the way so we couldn't do any laps i think there should be set times for children to use

bar open

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and was told yes so they washed his jeans and socks which were covered in blood

breakfast was superb ( love the sausages ) very little noise from outside the room , early check in

the ibis budget across the parking lot has a laundry which we used

staff are amazing and so helpful providing us with an early check in and late checkout

the bar staff were also friendly and chatty as i had a drink and waited for my partner

everything other than wifi

and my four kids really enjoyed our night over at the leonardo hotel

upgraded our room with late check out which was convenient

arrived very early plane into southampton arrives 8am

beautiful room, excellent breakfast and a very friendly and charming receptionist

great breakfast

also breakfast is delivered to your room, which again is a great touch but a small table and two chairs

the breakfast surpassed our expectations and i would most definitely stay here again

superb location and great continental breakfast

easy parking

plenty of parking

parking is a little neat and you wouldn't want to park a long, low vehicle

parking at the front is small however, additional parking elsewhere

parking is easy and you would struggle to find a better location

superb, literally in the forest

superb, literally in the forest (we saw rabbits and wild ponies from the bedroom window which the kids adored), and the rooms were a good size, comfortable and cosy

access to wifi throughout hotel was good

the bar prices.

have to sign a form so there's no come backs if you are ill we didn't do the swimming poole or spa so can't comment there's the rest of the hotel staff housekeeping staff were also very helpful

large rooms, nice bar & restaurant greg on front desk was extremely helpful thanks ud83dude0a

breakfast was not overly great

perfect location restaurant just across the road with a little play area for the kids

ood selection for breakfast. hot foot was good quality.

stayed here for the weekend with our two kids

lots of free parking. lovely quiet location. excellent breakfast and dinner

staff went beyond there duties to accommodate our needs and special laundry request on arrival due to my wife suffering a large nose bleed on our

room was spacious very clean tea coffee biscuits filled everyday room service did a great job

parking could be an issue, probably because of the building works

fantastic for disabled guests, parking is close and ground floor rooms are great

and cook breakfast was amazing

grounds, nice outside bar area

parking is easy and free

big shower in a large bathroom breakfast choice was good location perfect for osborne house free parking

it was also a shame the restaurant and bar were both closed during our stay - i don't believe this was mentioned on the website

breakfast was plentiful and items were replenished whenever they started to run out

bar and restaurant facilities for the evening so no need to leave the

excellent early breakfast, comfortable and warm room, very helpful staff.

we tried out the adventure golf course in nearby hedge end, which was great fun

beds handy restaurant on site for evening meals and breakfast no problems parking and no extra car parking charges

good sized rooms and bed, clean, good wifi.

too many people had to wait for more breakfast to come out not enough staff in kitchen one chief also had to pay for water in the

we did not get robes for the spa and the spa wasn t very easy to navigate around.

enjoy our stay in the one bedroom suite with my two kids

was perfect for myself and the kids

hotel staff were so helpful especially in the restaurant/ breakfast and holly on reception

hotel with excellent facilities - we particularly liked the pool and health facilities and the breakfast was great

, the breakfast staff were amazing and always made us feel so welcome each and every morning - class team

were very impressed with room and beds, and the gym, pool and spa was excellent, the staff were very helpful it was a very enjoyable

great spa and lovely staff

was inevitable, especially having a young family next door with dad actively encouraging the kids to run around

wifi good

eakfast)

30 pm and with a 2 year old that was to late but we overcame it with room service which was

wifi wasnt free and was a little expensive, i ordered room service, it was just ok.

rooms are well clean, very modern. great place to take your kids.

plenty of parking and convenient restaurant bar with good range of choices

amazing place, close to paultons park & local beaches :) kids didn t want to leave

come on a bottle of water for kids

free restaurant room service was great addition

room service didn't answer during the evening breakfast price

the bed was comfortable and the wifi reliable

room service in cardboard boxes, not a fan

excellent customer service and the food/room service was great.

stayed in a family room and lots of thoughtful touches such as a welcome treat for my daughter, kids robe so she could feel she was on a spa break too

swimming pool and and spa were warm and visually attractive

are polite, spa pool is nice and the kids loved it

lovely grounds, large spacious room and comfortable bed

swimming pool and and spa were warm and visually attractive

the building had so much charm and character , the pool and spa were very nice and steam rooms very hot

great location, beautiful grounds, good spa but no time to enjoy it on this trip

area, beautiful and peaceful grounds, tasty breakfast, gym abd spa area, i would highly recommend to

was a bit perplexed there was no literature in the room to inform of wifi, breakfast, dinner etc

fact that kids could only use the swimmng pool in the middle of the day

friendly staff, spacious room, great room service, warm and welcoming

slow breakfast service; kitchen staff not friendly

peaceful garden, plenty of parking

you will be greeted by very friendly 24hour reception, safe parking, large rooms with lovely soft towels

indicated in the info) stopped at 9pm

good restaurant and bar next to property with good food, drinks and friendly staff