room was comfortable staff was helpful but the pool was unavailable and no cups in the bathroom

there were and still are, two broken down vehicles in the parking lot the entire time i stayed

o weeks)

leave for work before breakfast is served, but they always have coffee ready for the early birds

the breakfast was fabulous and the hotel was the best ever

the breakfast

continental breakfast was adequate and nutritional

the breakfast area was clean, well stocked and comfortable

the room and the breakfast are great!!! totally worth of the money!!!

breakfast was great--more than i thought it would be

nice pool

pool was nice for the kids.

breakfast was good but need more of a selection

my kids loved the pool.

staff was nice ,the pool was decent and open late so when we got in the kids enjoyed it before going to rest

there was no wifi

the pool door slamming

50 dollar a day pet fee which is crazy

the parking was not free and wifi doesn t work well

no room service

the breakfast menu was the same every morning. scrambled eggs and turkey sausage with potatoes.

was very nice the kids loved the pool the rooms were clean and good size bed very comfortable

laundry room was $2 to wash and $2 to dry which was expensive

bed comfortable! toiletries & coffee in room. breakfast included & the pool! ☺️

it was very nice clean and the pool was big and warm

very outdated bathroom was not in very good shape pool has not been operational for 8 years

pool was closed no microwave no hot tub

within 5 minutes we find a best western with a much bigger and infinitely cleaner pool and rooms

the amount of money we spent there was no access to jacuzzi or swimming pool the pictures doesn't duty but the room overall was not what you thought it was very very

no pool. house keeping did not bring towels or replenish the amenities. i had to go get them.

easy to find, nice to stay, the place is clean , yummy breakfast, free parking

kept up till 2am by screaming/running kids above us despite calls

hot eggs, sausage, waffles, good for kids, the room was small but very clean and comfortable

parking, good installations, comfortable bed with fridge, tv and good a/c, excellent breakfast (better than i expected)

the staff was exceptional, the service was great, and i felt comfortable sending my kids to the lobby on their own to request towels or assistance

place was super clean , the room is very large , the pool is super nice, the stuff is very nice

the parking lot was clean and big along with the fitness room

breakfast was good, the staff was excellent, the location was perfect for our needs

that the pool was closed

breakfast was good.

breakfast was good and the assistant manager was wonderful

i liked that the breakfast was included in my stay & how soft & comfty the beds were.

good location (10 minutes drive from the falls), there is a laundry

perfume was missing from my room while the mobile headphone was missing from kids bedroom guests should be extra

especially loved the gentleman who worked at the front desk, who acted as “quiz master” to my kids about local knowledge and folklore

it was awesome that i had a jacuzzi and the pool was actually heated

noisy people & kids

everything was great. we even got to take the kids to the pool, which was a big treat.

i came early and was told i would have to pay an early check in fee

and a small fitness center

no breakfast offered at all. not even grab and go.

nice place kids and myself enjoyed the pool rooms were clean short distance from the falls and other

kids spilt hips in the hall and they tracked into my room.

the pool wasn't very clean

kids running the hallway at midnight screaming and the parents trying to tell them to stop

he made hot chocolate for both of my kids, was very helpful and lively

young girl at front desk was really sweet :) awesome breakfast choices & dining room

great breakfast the kids loved it

as such everything was good, but little more variety in the breakfast will be great

kids loved the breakfast especially pan cakes

the pool was located right by rooms

the rooms were spacious and had clean kitchen facilities

of covid-19 i didn't have access to the pool or gym

location was fantastic for shopping. kitchen a nice plus

had ev charging good breakfast good facilities

breakfast was really quite good, despite some covid safety limitations

the kids enjoyed the pool as we had it all to our selves

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

pool was great

great breakfast selection but mixed cut fruit wasn?t very fresh.

breakfast was awesome, the area large and spacious.

the pool

location for ub graduation was perfect!!!! breakfast was as good

the pool and hot tub were closed (the hot tub was practically black) - this wasn’t noted on any 3rd

the pool could have been a little bigger and the hot tub wasn’t working when we were there

kids are happy to make with the warm waffles (made by them)

oh the pool was a little cool

the location, room size/comfort and breakfast was excellent variety and overall value.

the gym was great. comfy beds and duvets.

(minimum must have an indoor pool

wish there was a pool

all was ok except poor internet service my kids enjoy pool a lot

minute drive to niagara falls and i believe they provide free shuttle service to the falls and casinos in the area as well

much bleach in the pool area

dirty diaper by where we parked, lots of trash on grounds back by the pool area

it has a laundry although i never use it

we wanted to use the guest laundry

staff even moved his vehicle so i could easily park my truck and trailer, very accomodating

card reader didn’t work on any other doors or guest laundry

staff was friendly, clean facilities and the pool was open. great size room for our family

had a king suite and my kids were using the pull out sofa to sleep on, but we never got linens for it

had a small gym which was nice

staff upgraded our room since it was honeymoon clean pool was nice and warm they had a gym breakfast was

only complaint was that the pool area smelled like chlorine really bad that we could not enjoy swimming that long; however the

the breakfast is also quite good

i purposely booked this hotel for family weekend for ub for the pool since i have 2 some kids

the wifi was terrible. it is so basic to get this up and running properly for your guests.

there pool was closed no room service and very rude

nice bar area, nice cafe. room service was fast and good. comfortable room

cannot connect wifi with my cellphone in the room. laptop works fine.

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

the kitchen facilities

excellent staff, good laundry facilities, free coffee and tea

suite with complete kitchenette, which allowed us to cook in our room

location was excellent, free use of laundry was a plus.

i love that i can do my laundry here, for free

the bar close early ud83eudd72

even the bar area and dining exceptional

was a lot of noise, there were many kids from tournaments or summer camp and were yelling at night, and the cleaning was not the

couldn't get in the pool because there were so many kids do to a tournament

of “bar food “ menu items and bar not staying open late

my only regret is that i didn't have time to use the pool

we stayed on the 10th floor room was just remodelled it was modern and clean , kids love the pool, big spacious and had a hot tub

and things to do , really enjoy coming to this hotel and so does my family, clean modern free parking free wi-fi what else can you ask for

staff is very good. plenty of parking. common areas very clean.

on bed skirt bathroom had hair -not cleaned bed had stains on bed sheets no room service during our stay had to ask for clean

provided early check in and all information for site seeing

they also offer free continental breakfast and free parking which was a plus point for me

was clean and comfortable and the breakfast was great

breakfast was good as we paid the price

very good location. near by shops & restaurant. very good breakfast.

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

there were extra blankets in the room for cold nights, and wish the pool looked a little

pool not available.

the pool or the hot tub was out of service.

pool and how clean the place was.

the kids and i enjoyed the spa pool and swimming pool

the hot tub and pool combination

the staff was nice and courteous. room was very clean and enjoyed the breakfast selections.

lady at the front desk yelled at my kids at the top of her lungs for no reason

comfortable beds, pool, gym, breakfast location of hotel

the gym was not available, but the pool was

the hot tub and pool are the icing on the cake

the salt water pool was warm and we enjoyed swimming

clean, modern rooms and lobby. good service. free covered garage parking.

the pool was perfect for me and for my grandchildren who are at different ability levels

friendly staff with a nice bar to sit and relax at the end of the day

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

need more table for breakfast

we didn't like that the pool wasn't open 24hrs

food...the kitchen staff is very rude and the breakfast is horrible...

very clean and a great breakfast in the morning. staff was very friendly

everything. the gym,food, and everything was new,fresh and clean.

the breakfast, pool, staff and location.

the breakfast, pool, staff and location.

hot breakfast was good

it was under renovation so the noise and there was no access to the pool

and the pool was on the colder side

are quite large and spacious, which make them ultra comfortable and there's a multi functional bar / restaurant which also serves starbucks coffee quite convenient for the weary traveller

just a few minutes drive from the falls. starbucks and bar in lobby.

they have gym, pool a starbucks and family games in the

they allowed us to do early check in and late check out without any issues

they allowed us to do early check in and late check out without any issues

nice size rooms. clean linens and bathrooms. close to niagara falls. breakfast included.

laundry room needs coins and you have no other option than to take out cash and get a change for it

24-h gym facing the indoor pool seems a bit odd

we used the indoor pool too

pool and gym were closed due to covid. breakfast was meh!

the pool was quite cold and the doors to the outside near the pool were open letting additional cold

the breakfast time on the weekend. wish it was a bit later.

for kids, an excellent choice of four dry cereals

location pool cleanliness and staff

the guest laundry was a definite plus

breakfast, staff, fitness center, cookies that the staff made for the hockey team :)

breakfast was good even under current circumstances

the pool was the main thing for us but they were too much chlorine in the water

lied about the fitness center being open, and the free crib, they didn’t even bring it up when we arrived

breakfast was very good. very clean. great distance to the casino and the falls.

the gym is complete

a casino and good restaurants, right on site was awesome and being so close to the fall was another

rooms were clean, great size for a family of 4

sized room where our entire family of 4 adults could comfortably stay

bar staff not as friendly as other resort staff, and the chicken tenders meal made both of the kids sick

the room service. didn't seem to have anything that was on the menu.

loved the pool and gym and everything was wonderful

room service staff attended to our needs quickly

the spa room is amazing!!!!!!!!!!! the staff was friendly, and the breakfast was yummy.

the kids loved the pool

a lot of hair from shaver all over the bathroom sink counter and fruit flies coming out of the kitchen sink

the home2 suites have kitchens and living quarters in the room area

were told about the pool hours when we checked in, but when we asked to access the pool half way through our stay which

staff was very helpful and friendly. room very nice. great breakfast

i booked this hotel just because it has kitchen

room service is available due to covid

location and the pool area

beverage area in the lobby was unmanned , which was annoying, since there is no restaurant/ bar on site, except the rainbow forest , which seems more suited to children

very comfortable and clean. perfect distance from falls and casino.

hotel was in a great location, and we received a free buffet voucher for the casino next door

breakfast was not the best

gym is missing more elements, dumbells or similar to do some weight

had a pool and also a gym

our kids went back out to the car and got drinks, they forgot to lock the door

for 15 min early check in they charge 25 25 usd

breakfast was included, lots of parking, didn’t use the gym but had some good equipments

free parking and free guest laundry if you bring your own washing detergent

walking distance to the casino and niagara

within walking distance of everything (maid of the mist, casino - definitely try the buffet, falls, rainforest cafe - another must spot to eat) brought my

short distances walk to the waterfall, near church and casino

the spa was wonderful

it was two blocks from the canadian border. and there was a casino around the corner.

laundry room was helpful

gym and swimming pool

on the price of the breakfast buffet, we were told 2 different prices

but there was coffee in the lobby and the breakfast was good

breakfast was always done always fresh was good

would not let me get a new room tv was not working at first and i had to pay an extra $50 for a late check out even though i’m a member how insane is

no pet fee

close to airport with shuttle.

nice bar and smoking

breakfast was terrible, pancakes were ice cold …no microwave around the eggs were like chewing on

pool area was clean and great temp

he was in charge of the breakfast facilities and was extremely helpful and fantastic

we would have appreciated a 2nd bar of soap for the shower

were across from the elevator) and

the breakfast was great and the staff was some of the best i've met in recent hotel stays

the breakfast was delicious

disappointed when it was on the second floor that looked out onto the quality inn and quality inn parking lot

this includes free valet parking, storing our luggage, giving us early access to breakfast

i was expecting a pool at the hotel, and the gym could use free weights.

we enjoyed the outdoor courtyard with activities for kids and ping-pong

breakfast was very good and the staff for breakfast was

breakfast cold and limited

excellent location. the room was spacious and clean. breakfast was good.

trash from room service was piled up at 5 in the afternoon at our door when we checked in

was no laundry

hotel is always accommodating with our requests, which is mostly a late check out after a very late night at the casino

staff, clean room, pool, breakfast was great

a few little debbie's even options would had been excellent especially for those traveling with kids

the breakfast had a variety and the coffee bar rocked with flavored syrups and regular-sized to-go cups

room service was great, but our meal was a challenge , both on that small desk

loved the lobby and decor! the shuttle was also so helpful to get to the restaurants!

the breakfast was standard hotel fare, but the staff was attentive and kind

the room service was oddly expensive but tasted as fresh as if you were in the restaurant.

very friendly staff very good hot breakfast

that the pool wasn't open

proximity to the airport...free shuttle...very helpful staff.

the kids running thru the halls and banging on doors were a little too much

also, we were allowed an early check in