the rooms were very modern and well designed. i was able to use the gym.

but the gym was the

pool was great. staff very friendly.

convenient room layout, ammenities, and clean rooms. work out room was nice. nice pool area.

the outdoor areas are also pleasant - we enjoyed a quieter time sitting near the pool

had kitchen facilities so we could eat our own breakfast when we awoke as the time difference is five

nice surrounding and great breakfast. perfect after a long flight

i would recommend reopening the bar and having bacon option at breakfast

staff was super friendly( yesenia medrano) breakfast had great selections and the rooms were awesome

location, rooms, breakfast

pool was on the cold side, not a big deal, more variety for hot breakfast would have been nice, but

rooms are so clean and staff in breakfast bar was amazing

itself was spotlessly clean, the staff very friendly and helpful, the breakfast delicious and the pool clean, warm and quiet

at the front desk was extremely helpful, the breakfast servers were very friendly and did a fantastic job

and the gym was pretty ok and clean

the gym was great too

breakfast was very complete, everything was clean

pool was not used due to lack of time, but did notice water on tile floor near pool door in the

great staff, environment and breakfast!

the breakfast wasn't catered for kids !

the entire suite and they only unlocked 1 side not both for about 30 mins while trying to put the kids to bed for an early flight

the room was comfortable and the room service was delicious

that it's at the airport and the views from the room(kids loved watching the airplanes)

had an issue trying to order room service using the scanned website.

were very helpful, the gym was top notch, and when the airline cancelled our flight, and offered us the opportunity to go

we loved the valet parking, long term guest parking and shuttle and the great staff

room service was prompt and excellent.

shuttle to airport was great came immediately with a crib for our little one

food in the bar could be stepped up a notch

it was close to the airport and there was a shuttle . it was clean and everyone was friendly

early check in. pool area. wonderful room and staff. loved walking around the duck pond

shuttle service from the airport to hotel was great, and then again back to the airport

airlines delayed out flight overnight with no notice or voucher and 4 kids in tow

the free wifi connection was great

gym is poor and hot tub from an old era with not so clean water and slippery floors all

use another waffle maker the line was super long ) laundry room expensive compared to others hotels

loved the room kids loved the pull out bed was able to eat food as a family at the table

gym equipment was not all in working order

great breakfast even served early, as we had a early flight out.

we had 4 young kids who were very tired and acting up, so that was very hard

gym was great. bathrooms spacious

pool was a reasonable temperature 82°, clear, plenty of loungers and chairs, and towels provided

the bar pool and gym were great and room was exceptional with full kitchenette

the breakfast was delicious

breakfast was great

great room, very spacious and comfortable. staff was wonderful and the breakfast was very good.

love the fact that there was a kitchen

me items actually cold)

great gym and pool area

the kitchen full kitchen suites and 5 minute drive to airport

from the front desk that receives you, the restaurant and housekeeping staff, the shuttle driver that takes you to and from the airport

the airport shuttle can be a gamble

pool was cold but my kids still managed to go swimming

to the airport; restaurant with bar on-site; shuttle service free and available for early morning departure; check-in receptionist

clean. smelling good. window facing the pool.

airport shuttle, friendly driversspeedy check-in, welcoming front desk personnel lovely breakfast

clean facility, clean room, nice pool, and very friendly staff

gym and pool facilitates great as well

the amenities-pool, fitness room, laundry room, lounge bar, parking and excellent breakfast

the hotel had a very clean laundry room with a large number of coin operated washers and dryers on the third floor

staff at the bar were the best. they provided great service with lots of laughs.

both at check in and also when i requested a late check out

the pool was pretty dirty.

room service and restaurant were closed at the time.

the hotel allowed me to have an early check in due to an early flight

only thing i would say was, that the pool was so cold that you couldn t even get in it in 0ctober

indoor pool and jacuzzi

had on site laundry and the complementary happy hour

great breakfast. also enjoyed manager reception and dinner at restaurant. airport shuttle.

airport shuttle was unavailable without an unacceptable wait.

the room was clean, pool was clean :) the shuttle came almost immediately and the driver was very kind and helpful

was very clean l, the staff is very friendly, the breakfast very good and the bed very

service and the included breakfast was great

has the free shuttle from and to the airport available, there’s a diner nearby and things to do if you want to

food smelled great although we didn’t try the breakfast it is a hot breakfast they offer nice pool and spa facilities good and clean the best money i’ve ever spent like i

staff was very friendly. location was great. breakfast was great.

close to the airport with nice shuttle driver who was there immediately.

gym

24 hour shuttle service hot breakfast

great location, shuttle to and from orlando airport. clean

they had a great laundry system for guest at the 3rd floor that was pretty cool

how clean it was and big and the pool was open early

like the breakfast choices

breakfast is basic. the gym is almost useless. the cleaning is subpar. in need of a renovation.

my wife and i noticed the following areas needed improvement asap

close proximity to the airport, separate bedroom with suite/kitchenette.

wasn't as clean as i would have liked. laundry service was poor.

the wooden piece in the room was broken & fell on my kids toe

to airport with free shuttle (no parking/rental fee, but you’ll have plane noise), ri amenity like full kitchen and

hotel was super clean, great staff, breakfast was wonderful, love everything of this hotel.

breakfast can have some more varieties

everything from shuttle service to front dekl to room cleanliness and comfort was excellent.

the room smelled moldy and sour, i asked the room service to spray the room as soon as i entered it

the wifi was very hit and miss

no room service without a request and time slots seems narrow

its age in a few ways - the bathroom/showers haven't been fully updated the pool filter was either not on the 3 days i was there, or not functioning at all

space was very nice the spa jets a little weak pool and cabana areas were beautiful the smell of

the meals were great, and the pool area kept neat and clean

beds, clean, nice pool/hot tub area small gym but used it

disappointing was a 50 minute wait after returning a rental car to the airport and calling for a shuttle to get back to the hotel

gym is well equipped and clean

very friendly staff, spacious and clean room, great breakfast, much nicer than i expected.

and quick to book, our flight had canceled, shuttle was prompt

clean and nice pool

liked the amenities in the lobby area - business center, coffee, laundry facilities, etc

if the pool was open but we went to the pool across the street

breakfast and shuttle is also provided

accommodated us with an early check in

i wish the pool and whirlpool was open later.

pool and gym still closed. it is past time to open these back up.

had issues with their phone and we couldn’t get ahold of them to get the shuttle from the airport

shuttle service was great

breakfast, spacious rooms, facilities comfortable

was excellent - the room, the staff, the free breakfast, location and shuttle to airport - all of it was wonderful

room size, need better options for teenage kids

continental breakfast available hours finish too early- unable to use.

shuttle information from airport wasn't clear how to access ended up taking a cab

staff, convenient airport shuttle, nice breakfast, outdoor swimming pool - it was a great experience and i would stay there again

the pool area was nice as well

hot and cold breakfast available

nice location. parking was tight. comfortable room. bar staff was nice

pool was dirty

to airport bar and restaurant inside hotel and mini storeud83dude42 view from my room window was peaceful and

allowed a slightly early check in without having to pay extra

was no ac in the hallway nor in the fitness center

also, the shuttle driver and staff standing outside were extremely friendly

very close to the airport with free shuttle service.

loved the staff and location. the hotel was very clean and nice. very nice pool for the kids.

i ordered room service and was handed a paper bag with my food packed for to go

my only concern was the cleanliness of the pool

the pool was open, but it closes at 6 pm, though

they have a shuttle

great place, luxury rooms hotel have bar working up to midnight, 24 hrs pool and gym great place

i sat at the lobby bar alittle before they opened

the shuttle was very useful. hotel is pretty new and clean. staff was available and friendly.

the line for the waffles was wayyyy too long, then when i went to stand there, breakfast was over & the batter was gone

room service didn t come the first full day they completely skipped the room a day before check

great shuttle driver! room was larger than expected. free wifi worked. free breakfast.

eat) and beds are ok with good wifi

not get the wifi to stick

the breakfast wasn't great.

pool wasn’t too impressive compared to the hotel, wish it was indoor since we went during a

breakfast was great, room was very clean, close to airport, was nice.

friendly staff, excellent continental breakfast, clean facility and airport shuttle.

pool could have been bigger.

hot breakfast, laundry pool

cleanliness, breakfast,.

pool needed cleaning of sediment on bottom and some flies in water the shower handle was loose and

the staff was friendly and the pool was nice however would recommend adding shading.

there was a laundry room

was great, room was large and clean, amenities were good (gym, etc

the scrambled eggs were way overcooked and dry (but the rest of the breakfast was fine)

more components to the gym.

didn't like the breakfast

gym has treadmill, elliptical machine and all around resistance exercise machine but no free

the water park and tiki bar was awesome

did not include breakfast

laundry facility was nice and clean

clean and a lot of activities for kids to do

the breakfast could have been better with a little more like sausage patties and scrambled eggs hot

we didn't go swimming but the pool looked nice and well kept

loved that the room was clean & set at the right temperature, also the breakfast staff was excellent

the pool was outside, not covered

need more breakfast and early check in

small gym

i was there for 4-5 days pool was closed the entire time

of the building could be better, pool wasn't working if you have it fixed if not working do not advertise in the amenities

pool was closed with no mention of that on the site when i was booking.

sliding door in our room and that looked out to a full closed pool at all times.

overall, stay was very good, with the exception of the pool.

breakfast was great

friendly staff, very clean, excellent breakfast, quiet and safe

very clean and the breakfast was exceptional.

gate in pool was broken

everything and the mall for the kids

no room service

nice and clean rooms the bell boys where excellent they made sure me and my kids went to the place for food they made sure i got the best taxi driver to transport me to and

nice, clean and convenient hotel with a great starbucks and chick fil a, a pool, fitness center and more

was key, rates were amazing, being inside the mall gave the kids something to do, pool was wonderful, beds super soft, was able to get early check

staff are very friendly and the service in the hotel is very good the breakfast is wonderful what i like is pet friendly i will recommend it to everyone

it was clean, the breakfast was great and fast, the executive suite was awesome, clean and perfect and the manager,

really like the king suite i booked with the 2 bathrooms , i also liked how they had a hot breakfast every morning and how clean it

pool is warm and stay open to late so u can stay there and relax after a whole day, very good and

it's a nice place to stay and has an amazing breakfast very clean staff very friendly

swimming pool was refreshing and close to the theme parks which is why we stayed

is in a great location, for shopping and dinning, great pool, gym, laundry facilities

good value for having a pool and a gym

a lady was trying to check in and her room was gone and she had kids with her and it was 11 p

the gym was great along with the pool area

bar keeper went above and beyond in serving dinner to my son and i

location, hotel was perfect for kids to stay and play in the pool for the day

could hear our neighbors next door as their kids would scream and play in the morning (i’m guessing the walls were a bit thin) other than

clean & comfortable rooms, allowed late check out

i liked the sparkling night time pool and how clean the room was.

great restaurants & gym/spa, including full starbucks in lobby- great pool for families, good outdoor running path

we were looking for simple chicken tenders for our small kids while we

staurants, starbucks and room service was amazing)

gym is excellent as well as pools outside

kids menu could include a regular pasta, pizza or small steak

had a kitchenette, couch, desk, tv and we had a ton of space

the pool is good and the gym

loved having the free breakfast and the kitchenette in our room

i didn't get chance to experience the pool and gym because my schedule but i will be back.

pool closes way too early i understand that people can be loud and some people need to get to bed

they have a guest laundry, very convenient

clean , nice , affordable , and the pool was wonderful, staff excellent customer service

comfortable bed, nice bathroom, great tv and channels, cool air conditioning, and free coffee and breakfast were great

pool, breakfast, location, gym, fridge, laundry.

not to mention they serve a full breakfast bar every morning

we checked in late and they offered a late check out time at 1:00pm

great customer service and very accommodating for families with kids

pool areas need to be managed better

late check out by two hours was $57 per room and i had 4 rooms between my whole family

parking was far but they do have a golf cart driving around to pick you up if needed

the breakfast was great and overall the room.

there was a gym

pool looked kind of dirty. bathroom has low water pressure

pool was boring compared to others in the area.

the pool was closed and we were not notified of this in advance or at check i

laundry area closed at 11pm

full gym was a major plus

they put us up on the highest floor with a view of the pool and everything was conveniently located by the store and bar

great fun golf course as well

incredible property with 4 pools and spectacular views and amenities

s in orlando where people come with kids but doesn

pool, the bar, the outdoor seating with fireplace, the games, the gym, the loft room, the beds, the

wish the pool was heated even a little.

the staff were so nice and i love the bar they have :) the bartender was so sweet

up the pool area just like the inside of the hotel

breakfast was a mess & super crowded room service restaurant was very low quality

breakfast was good; would like to have seen more fruit, though. location is outstanding

the treadmill at the gym was nice because i could keep my balance on it

that comes in handy with kids especially even though we didn't bring any on this

the gym was super clean as was the whole hotel

pool was fun for the kids

she left a note and my kids wrote back and she responded

ffle station) pool area great with my grandkids

the pool is great, properly run like a resort

pool for the kids and hot tub for adults

shuttle buses to all the parks also save a fortune in ubers

having the shuttle bus that had extended hours was a plus

we wanted to utilize the hot tub one night and it was filled with children using pool noodles and floaties

bit off the strip, to far to walk with kids

lobby bar area lacks atmosphere and identity, not a place to reflect after a busy day.

loved the pool area

the shuttle service was very convenient to and from parks

convenient locations, good outside bar with solid drink menu, busses were on time and made park travel very easy

loved the space theme and the grounds, especially the shuttle and pool areas

the shuttle works well and is convenient to the park

the gym

there's also a free pool, hot tub, and gym included

the structure, noisee, uncomftable it good only for families with kids i think so

was clean and fresh, the room, pool, fitness area and the breakfast was the best of any hotel we stayed on our trip

there is a laundry in the hotel but the detergent is only available from the front desk/mini shop - and there

50 for a beer at the pool

lovely pool, gym and restaurant

the pool and hotel are lovely but they have a bit of a stiff/adult vibe

location, nice hotel. bar helios was great.

bar helios drinks are good but food massively overpriced for what it is $22 for 2 bite size

nice that they have a restaurant and a bar by the pool

quick queue passes for seaworld cookies music party by pool clean shuttle to parks mini golf

their pet fee is $75 per night which is the most i have ever had to pay to stay in a hotel with my 5lb

gym open 24/7

especially in the mini golf area

room service is good quality & all

gym is extremely good equipped.

amenities were nice, pool area was very fun for the kids

centrally located around do many activities and the pool and lazy river

my kids loved the lazy river

the moldy smell definitely was not worth the money spent and will not be back hopefully me or my kids do not get sick from breathing the air in the room

they also offer free breakfast in the morning

my kids walked bare foot and the sole of their feet was black

i enjoyed a dip in their pool

easy. nice apartments. good pool.

of the gym , give waters in the rooms, gym, wifi not good in coverage , it is safe place but better add

beds are well hotel beds kinda short but we fit 4 adults and 2 small kids (5 and 3) comfortably

and got fresh towels and the broom to sweep my room floor during our entire stay (traveling with kids anything is possible)

pool was amazing

tv, iron set, working desk set, swimming pool, 24 hrs reception desk, 24 hrs restaurant (ihop), laundry