the room was prestine and the pool was a welcome sight after a long day

the breakfast had various options for different tastes

loved that the room was clean & set at the right temperature, also the breakfast staff was excellent

we ran late for breakfast a little but they held it over for us

need more breakfast and early check in

the breakfast area is large, clean, and offers lots of great options

the entire hotel was very clean - from my room to the fitness center and the breakfast area

very clean and the breakfast was exceptional.

friendly staff, very clean, excellent breakfast, quiet and safe

good breakfast from

were ready to take a nap at 4 when i called at 12 and they said would send over while we were at pool

main pool was dirty

the shuttle did not pick up at airport like internet said, nor to other amusement parks like said

breakfast was sub par and tasteless

i requested a shuttle they called me a few hours before we were supposed to leave to cancel

i was there for 4-5 days pool was closed the entire time

sliding door in our room and that looked out to a full closed pool at all times.

of the building could be better, pool wasn't working if you have it fixed if not working do not advertise in the amenities

pool was closed with no mention of that on the site when i was booking.

pool was on the cold side, not a big deal, more variety for hot breakfast would have been nice, but it was very good anyway

loved the breakfast buffet

and the gym was pretty ok and clean

loved the hotel, it was very clean. i felt very cozy. nice gym and good breakfast.

pool was closed for maintenance on a friday which was disappointing but other than that everything

nice surrounding and great breakfast. perfect after a long flight

the king studio was awesome, with a kitchen, sofa bed, and the most comfortable king sized bed any of us have ever slept in at a hotel

staff was super friendly( yesenia medrano) breakfast had great selections and the rooms were awesome

the pool deck has super comfy chairs and is nicely enclosed with plants for privacy

location, pet friendly, kitchen, friendly staff

convenient room layout, ammenities, and clean rooms. work out room was nice. nice pool area.

the outdoor areas are also pleasant - we enjoyed a quieter time sitting near the pool

but the gym was the

the rooms were very modern and well designed. i was able to use the gym.

excellent location. staff very helpful. good gym. warm and colourful decor. .

localization, space, pool

the pool!

nice private location and it was a great stay. pool was great and such a beautiful time

and the swimming pool is always

the room was updated and the property was peaceful and clean. the pool was always cleaned.

breakfast could improve a little bit.

also the breakfast is only bannas, cupcakes, and coffee

and did not have wifi in our room just near the office

it was disgusting from the room to the staff to the no room service for towels and blankets

was in bad condition, old mattresses and couch on the outside in back of parking lot

nice, she walked us thru the facilities and made sure we were accommodated, she even opened the pool for my kids for after hours swimming since we had arrived late

wish we could use the swimming pool

laundry facilities on

the pool was excellently maintained and easy to access

ummm…. maybe pool hours and vending ice machine hours.

only room service you need to open a grill

also needs more pools for kids and adults who did not want to go into the lazy pool

great for families, kids game room, water rope course is terrific

room service cleanup could have been better

recommend the spa big time

only down side the bar closed at 10 we wanted a few drinks and settled for the stored pantry, come on it should close

everything was perfect. friendly staff. lovely pool. room was very clean. view was awesome.

we just got off a cruise ship and we were very tired and i asked if there was any way for early check in

pool. parking. staff. room service. gym. view.

gym is good too

breakfast was also great

continental breakfast could have been better, or maybe we just happened to be there when they had run out of

it is close to somoe good golf courses

the breakfast was fine. the location is great. the staff are great. we will return next year.

really well maintained the pool was so clean

full gym was a major plus

we loved our room, the pools and the location

was great to hang there during the day the kids had plenty of stuff to keep busy

multiple pools and a golf course

everything especially the activities that are planned for the kids

there was also a kids’ playground and a lego room

laundry room is small but serves its purpose well

they have a pool that is christine and they also are a lakeside

has a laundry with microwave so good for eating in

pool not only closed but dirty and not clean in what seems like years

ich i didn't get to take advantage

spacious rooms, breakfast, gym, location, design

the pool should be open till later

super helpful bar staff - we forgot our wine key and they opened our bottle and provided 2 wine glasses to take

paying for parking. coffee bar set up earlier

breakfast was great

breakfast was real good and had a good variety of items for a diabetic diet

the staffing team was great and the variety of the breakfast was great and also good.

the breakfast and pool

clean, so comfortable, great breakfast and pools/amenities, excellent deal

plenty of options if kids were hungry

that it's at the airport and the views from the room(kids loved watching the airplanes)

for room service were really steep

we love the location and room service was great

everything was excellent. convenience, pool, gym!

outside of the breakfast, there was a pool, fitness room with a scale, laundry room and access to purchase small snacks and items if forgotten, not to mention very close

pools and the attractions for kids to do

2) charging $7 per person for a shuttle to disney is as cheesy

minigolf and playing are for the kids seemed like they were under maintenance

they have like 4-5 pools out back not just one

we enjoy the dj out by the swimming pool

cost of alcohol at tiki bar was pricey.

was convenient that there was a little tiki bar by the pool

the three pools with water slides were amazing — our kids loved them and spent a lot of time there

breakfast is great

i like the fact that the rooms are very new, and fresh felling and i love the bar down stairs.

the staff were so nice and i love the bar they have :) the bartender was so sweet

unique place. kids loved the games and pool table.

pool area is perfect for kids to play, and the bbqs are super functional to spend the night outside

the pool was clean and the room was comfortable. the fitness center was very good.

new and modern. staff was great. pool area was nice. room was clean and comfortable.

the breakfast

furniture and modern design with functional gym; heated pool and pool bar although i did not see the bar open while

not a huge deal but it would have been nice since we rarely get the opportunity without kids

quiet, decent breakfast, clean

warm breakfast.

absolutely wonderful staff and the pool was refreshing!

pool is warm and stay open to late so u can stay there and relax after a whole day, very good and

wouldn't recommend it if going with little kids

really like the king suite i booked with the 2 bathrooms , i also liked how they had a hot breakfast every morning and how clean it

the breakfast wasn't catered for kids !

good shuttle service to and from airport; just call to schedule service

breakfast could have been ready quicker.

the gym was great too

breakfast was very complete, everything was clean

location, store inside had everything you needed, awesome pool, friendly and knowledgeable staff

some minor tips for improvement would be drawers in the room, better breakfast options, and gym cleaner for the equipment

there’s limited shuttle service, food and drugstores around, and the car service rides to disney and universal were

they had a shuttle to disney

that bar was not open

staff room service and they were vey clean nice area the pool was the best it smelled really

pool closes

i went up with just enough money so you took money out of my kids vacation

you could do a late check out at 3

early check in. really appreciated it staff were extremely nice. very pleasant

entrance and main lounge, used the weight room, bed was comfortable, pool was great

property was clean awesome staff but the rooms have no privacy if you are with kids the studio

i liked the size of the room and access to a gym and a pool

the gym was great along with the pool area

they have a gym inside the hotel, what was great for me

with getting room service to clean

pool for the kids and hot tub for adults

the splash area for the kids is excellent

and the pool area was great for kids and adults

more seats for the breakfast buffet! a bigger gym would be better.

like the pool the staff was great had laundry room and was closed to everything

room service every other day

the pool is adorable, small gym but has what you need

how the pool and spa were opened until late

that comes in handy with kids especially even though we didn't bring any on this

love everything about the resort what you see in the pictures is what you get the drinks at the pool were good and the were cheap i love this

one lady in the front office was not very pleasant when we asked for an early check in

not a lot of entertainment at pool bar and bar closes to early

the spa pool

the bar and grill.. the amenities was awesome mini golf. arcade. fire pit. kiddy pool

the hotel spa stafd

shuttle to universal studio and sea words, kids friendly, clean rooms and environment, swimming pools, 24-hours market with reasonable priced breakfast and stuffs for sale

staff was very helpful and allowed us to do an early check in

lovely hotel my kids enjoyed their stay shall book again

he gave us late check out and told us we could enjoy the rest of the hotel until our train ride at 6pm

need more towels available at the pool

some people don't have a problem parking in the spots for ev cars and took them despite the availability of other spots so that no

was amazing, breakfast great , jacuzzi awesome

the location is good, the fitting and laundry the room was convenient

gs you out every 10 minutes) and can be quite noisy if large families

breakfast was great each morning

slightly dirty shower. broken shower rod. finding out there s no room service.

convenient secure parking area

we had no room service and no fresh towels for three days.

good hot breakfast

hotel & conference center in the florida mall is an excellent hotel to stay with family and kids

pool area was very nice

room service , different coffee kerug choices maybe ? and another roll of toilet paper.

was key, rates were amazing, being inside the mall gave the kids something to do, pool was wonderful, beds super soft, was able to get early check

the kids enjoyed the pool and the breakfast was great

they had a shuttle come get up from the car rental

having the option of having breakfast is always a big plus

shuttle to/from the airport

breakfast was tasty and quick. clean area with lots of food until 9:30 am.

the breakfast wasn't great.

charged me $20 to use the laundry facilities 30 before check in even tho a room was not needed

breakfast was excellent!

the staff was friendly and the pool was nice however would recommend adding shading.

cleanliness, breakfast,.

there was a laundry room

i didn't care too much for the breakfast, however, they provided an array of options

cheap... decent gym for this type of hotel.

more components to the gym.

pool facilities - gym - breakfast included - free shuttle bus to and from the airport - clean and spacial room - very

there was not a hot breakfast as stated in ad online but more continental

no laundry area

pool was a little dirty.

room service didn t come the first full day they completely skipped the room a day before check

com but never received a reply there is no bar or cafe in the hotel and nowhere within walking

the line for the waffles was wayyyy too long, then when i went to stand there, breakfast was over & the batter was gone

the pool was great

great place, luxury rooms hotel have bar working up to midnight, 24 hrs pool and gym great place

from the free shuttle van driver to the front desk clerks, both arriving and departing,everyone went above the

gym equipments were not adequate and the air at the gym was not cool enough

pool area is very nice

valet took us to our villa even at midnight via golf cart which my kids absolutely loved

trip here love the place, fantastic pools great gym you can hire bikes, play basketball and tennis, great restaurants and lobby area with 2 arcades

spa available room service jacuzzi tub layout of room location i've been back 4 times and i am

kids pool could've been a little warmer

the hotel is awfully elaborate and spacious with a wide array of services and amenities to make your time comfortable and relaxing as

really good breakfast, staff pleasant, location great, room clean, value for money.

staff is nice, shout out to the guy in reception who helped me get to the laundry room

stayed for a week pool was closed the whole time

the pool area is amazing

it was really lovely, nice playground, good swimming pool, the rooms are very clean

pool closes way too early i understand that people can be loud and some people need to get to bed

the pool could have been a little bit warmer but it was also january in florida.

loved having the free breakfast and the kitchenette in our room

breakfast prep area can get really busy in the morning which means slightly longer wait times

the american breakfast was continental. only had waffle maker