pool is amazing and the food in the restaurant was amazing

love the lack of room service and limited hours in the dining locations

excellent customer service, location and cleanliness. perfect for family and kids.

kids everywhere

smoke-scented lobby from casino.

fitness center was outstanding!

spa, adult pool ,cafe all close way to early

stellar location where you can sit in the heated pool and watch the skiers!

heated pool and free family games on the hotel grounds were an added plus

separate swimming pool for adults with the very chill vibe and access to spa facilities

nice updated room with kitchen and plenty of room for the family

great surprise and so nice to have the space and a kitchen

it would’ve been helpful to have salt& pepper or condiments in our kitchen since we plan to cook or i could’ve brought from home

convenient for the families with young kids since a kid friendly ski resort is just next by

the spa was nice and hot.

not enough parking.

convenient parking in front of the room

my wife and i and our two kids

the restaurant is very expensive. limited parking.

exactly hot at the restaurant the first day, and i wasn t a fan of the pasta i ordered from room service

the addition of a bar and food service

breakfast was about as good as could be expected, given coronavirus staff were very friendly

breakfast was industrial, stale, mostly unappetizing

small gym with a peloton, treadmill, elliptical and dumbbells (5-50 lbs)

pull-out sofa bed was very uncomfortable, even for my kids

it was w/in walking distance to our restaurant, bocci ball, and my grandkids loved the pool!

grab and go breakfast was pretty good

facility, location to restaurants, full breakfast, heated pool and fire pit for night time enjoyment

i had a great workout in the fitness room, and had a nice time relaxing in the large hot tub (more like a warm water therapy

the hot tub/spa is about the length of a lap pool and could probably seat 20 people

of the surroundings/views, kids activities, service/smiles, lots of nearby restaurants, great hiking for the whole family

pool/hot tub facilities were excellent

they also opened gym , with some restrictions, but it was an excellent addition

pool was great

gym was a bit small

location was perfect, rooms were clean and a nice size, great breakfast and friendly staff

the breakfast was delicious and many options

she was rude and made getting breakfast with my 3 kids feel very stressful

the gym was really nice and clean

laundry facilities available

fully stocked kitchen

was a super slow day, place was practically empty, we were put in the ground floor next to the laundry and vending machines

laundry room had a stale smell. soap dispenser broken.

hot tub was broken or non-operational, the pool was used instead which was nice but could have been a little hotter

gym, media room, spa, etc felt old and not very well maintained

hotel was clean had a gym and swimming pool

beautiful, clean inside. staff amazing, location right off hwy. and not part of a casino.

cant name anything except maybe that breakfast ends exactly at 10am

the staff is friendly, the pool is awesome and the breakfast is delicious!

breakfast was a treat after staying at other hotels and finding next to nothing to chose from

no cleaning and laundry change during 3 nights stay.

usable kitchen

location, near freeway, kitchenette, very clean, dog friendly, doesn't smell like cigarette smoke like most nevada

have fantastic kitchens in each room but i think they should make it more clear that the kitchen is not equipped

we appreciated the laundry facility on site

they have breakfast and that’s a plus

free breakfast was very poor very little amount for all customers i just reached breakfast one

the breakfast was quite good, and so was the coffee also had a handy laundry.

i did my laundry, had breakfast

app said breakfast included

breakfast was good better than most continental breakfast you get

breakfast was good it will have you full till lunch. staff are so nice n friendly.

staff breakfast wifi close to shops and restaurant.

this hotel has good facilities and breakfast. specially, breakfast was really good.

breakfast could do with improvement

great services, breakfast and excelent staff!

breakfast can be improved.

serve automatic coffee/drink machine in the lobby, coffee for parents and hot chocolate for the kids are especially awesome during the winter

kids loved the hot chocolate machine in the lobby

breakfast was delicious with breakfast burritos and great coffee/hot chocholate machine

the has the casino on the lobby in which we didn't visit

cute casino and live band on saturday

great entertainment in casino

complimentary bar drinks, freeplay at the casino, free breakfast at black bear diner

i walked into the casino lobby to check in i was terribly afraid that the the room would smell like smoke

than i tried to go to the pool again had to get a new card

i love the location, the pool hours, the comfort of the beds.

i wish the hot tub had been operational, and that the pool were a little larger.

i was expecting a bigger pool :/ but i enjoy the pool anyways

reflect a loss of services during the stay such as breakfast and daily housekeeping or the use of pool, jacuzzi or gym we understand the covid restrictions but feel the pricing should reflect

used the gym every morning and enjoyed many meals on the property

it is the best value for your money, nice clean rooms, a casino, 2 restaurants, bowling alley, pool and spa

downfall was that there was some kind of kids baseball tournament in the area i assume

spa rooms are great to use during our golf events

kids running up and down the halls - pounding on the wall in the room next to me

breakfast was great!

breakfast was great

clean gym

location and cleanliness, and the breakfast was very good also

breakfast and location are good

has a nice golf course, private beach, wonderful views of the lake and the food at the on-site restaurants is

was close to 0 degrees celsius, my eldest child was able to enjoy swimming in the heated swimming pool

ordering room service with your lobster roll on a brioche bun it s a hot dog bun- i took a picture

perfect spa and spacious room, wonderful atmosphere

the bistro restaurant on site was delicious, went had dinner and breakfast and everything was great

conveniently located near restaurants and casinos

beautiful hotel and casino...lots of historical musicians memorabilia. rooms were comfortable.

properly & bathroom door wouldn t close, curtains black out curtains need to be replaced

location to the golf course across the street.

walk to everything and nice pool

the wifi password i was given didn't work

ordered room service for breakfast

the lake and golf course view from the room was beautiful and unexpected

in the casino were vert tight, makes the stay in this hotel hard to want to stay again

also, the gym was convenient and hardly used

i have three kids, me and my wife struggles for that

no laundry facilities open

i like location of room nice staff good room service

m, massage, pool, jacuzzi) immediate access to casino

only issue was the smoking but that happens in a casino.

there isn't anything we didn't like...except we didn't have any luck in the casino. :

wished the pool was open later than 8pm. wished the arcade was open later than 10pm.

in was quick and easy there was no long line like so many other casino / hotels

some staff are not accommodating but the room service crews are all helpful and polite.

comfortable spacious room, pool and fitness suite good. nice restaurant.

bed was comfortable, the whirlpool tub was great, and the selection for breakfast was great

hungry kids want more bacon

and helpful staff, feels very sanitary, very nice breakfast selection and presentation

the breakfast was

spa was paved over in pool area.

love the facility and the indoor pool

everything was great and staff was very friendly. breakfast was good

no pool, hot tub.

great breakfast , staff was very helpful

the room and breakfast

room, bed, shower, pool, bistro, laundry room

gym was the favorite 24 hrs and the restaurant also good

friendly staff, quiet location, comfortable bed, shower works, good gym

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry clothes even after adding extra

location was great and staff was wonderful and they had laundry facilities

bar and restaurant were not open when we were there

refrigerator size, and laundry room is larger than most, and nice

we like the exercise facility and the on site laundry

bathroom bar used to stay stable while taking a shower is in the wrong place the bar should be on the wall

location, staff, parking, common area/lawn games, laundry facilities, quiet

loved the decor, the kitchenette, fully stocked dishes, which we used

they followed all of social distancing guidelines and even offered bagged breakfast in the morning

the pool was small but nice and clean and well attended to with a grill patio just outside

i loved that my room had a good size fridge and nice little mini kitchen

our room was comfortable, and i liked that they had a kitchen stocked with all the amenities,-small fridge, microwave, dishwasher, dishes, silverware,

excellent breakfast

the kids loved the indoor pool

breakfast, bed, gym

they had paper bags with a water, mini blueberry muffin, a multigrain bar and an apple everyday

the gym and pool were clean and nice as well

need a ceiling light in the bath tub area, its very dark in tub area and a safety bar closer to the showering area

a king luxury however at checkin they gave us a free upgrade and our new room had a fabulous spa

the wifi didn't work.

my child felt like a princess with room service and the beautiful indoor and outdoor pools

excellent food in restaurants and room service

the ambiance of the casino was very pleasant and friendly, making playing music has more enjoyable

places is fabulous just beautiful the pool is out of this world the casino itself is so well kept clean and the cocktail waitresses a

pool area was nice but the bar area was closed when we were told it would be open

it was the experience, pool and atmosphere was so luxurious

great gym. the facilities were very clean.

outside pool great, normally in nevada only indoor was great to have an outdoor

the staff was great room was clean .. loved the breakfast!!!!

the suite with a small kitchen was very usable

room is comfy and clean, it has a great gym and it’s breakfast is pretty good

room had separate bedroom, plus refrigerator and stove top in kitchen

good breakfast, nice pool, convenient store within walking distance.

location was good. had a pool and fitness center

we both loved the breakfast, so many hot dishes to choose from and all delicious

breakfast , in door pool, in door hot tab

pool was cold.

manager of the bar in the steakhouse is was very rude to me regarding the bar lady giving my service dog some

only one negative the spa jets didn’t work good but the area was very clean.

coffee bar and a steakhouse

in the middle of the night while my kids were sleeping

the kids seemed fine, but my eyes hurt and i didn't feel well after

i loved the pool and work out room

room was comfortable, the pool/jacuzzi great, and the little coffee shop and katie's are great

good location and close to casino.

cheap guest laundry. staff was nice

spacious, clean, pool and casino walking distance. food excellent and cheap.

be sure you reserve the morning shuttle to the airport in advance

covid 19 messed up the pool lol

it has a bar onsite, but we did not use it

even the pedestrian path, if you don't want to use their shuttle service, is a nice walk too, i did both and both are excellent

gym open

early check in ac on when going in providing cool room front desk was courteous

the pool was under construction, but that's okay!

available for use, this was part of the reason our large party chose those hotel for all of the kids to have access (visiting reno for family reunion)

the garden and pool area is so beautiful.

uber cost to casinos and restaurants was very reasonable

the first room they put me in smelled like moldy laundry, so for the first time in my life i asked to be moved to a different room, which was indeed

was no laundry room the only vending machine i could find there was stocked with good drinks but neither

don’t even have a laundry bag

the breakfast area had a laundry sink in it so needless to say i didn’t eat anything

there wasn't an onsite gym or laundry facility

the great pool!!

it was an easy walk from the riverwalk to all of the casinos and eateries

there is a heated indoor pool that we got to enjoyed

it has an indoor pool and smaller gym

and the heated pool

no wifi access as far as i know

so it virtually doubles the price of the room and i'm handicap so i can't use the pool or the gym or anything else that other hotels that are not so-called resorts don't charge for

wifi was strong

everything worked as expected, tv, wifi

no directions to the pool.

zona tranquilla, struttura in ordine. late check out 13:30 .

super comfortable beds, decent pool/hot tub, nice breakfast, good location for airport and downtown

clean room, shuttle service

so many extra's were included such as a free shuttle to the nearby casino and the aiport

the rooms where really clean staff was really nice and breakfast was good

00 pet fee

no place for kids to sleep, pet fee was like getting the pet there own room 75

this is a gambling and smoke free hotel with a great gym and climbing pall

of the facilities that we required were out of order including the laundry washers and dryers and the advertised steam room

would have liked some literature on the area to suggest attractions and food as well as a wifi password on display in the room because i used a lot of data looking for things to do and

great location without all the bad things associated with casino hotels

friendly staff, pool, nearby river, away from noise

pool, gym, hot tub

pool, gym, hot tub

only thing is the homeless people by the river did not make me feel safe by the pool because of my girls

there was no indoor pool.

service room service

it was the spa tub that made me excited

the gym was a joke, too

quiet, comfortable, spacious room. good wifi. great location - easy walk down to the river.

there was a lot of fun activities for grown ups and kids

great gym

could have treadmills in the gym

the elevators we easy to access to the rooms and the parking garage from the lobby

the rum bar was not open on a tuesday