pool is amazing and the food in the restaurant was amazing

love the lack of room service and limited hours in the dining locations

excellent customer service, location and cleanliness. perfect for family and kids.

kids everywhere

smoke-scented lobby from casino.

fitness center was outstanding!

spa, adult pool ,cafe all close way to early

stellar location where you can sit in the heated pool and watch the skiers!

heated pool and free family games on the hotel grounds were an added plus

separate swimming pool for adults with the very chill vibe and access to spa facilities

asked about a gym, and they had one, which i used

store and gas station and downtown close by, full breakfast, little gym

the addition of a bar and food service

breakfast was about as good as could be expected, given coronavirus staff were very friendly

the gym was small but quite well appointed considering the size

laundry facilities were clean and convenient

it would’ve been helpful to have salt& pepper or condiments in our kitchen since we plan to cook or i could’ve brought from home

pool towels at front desk (a block away from the pool), buffet breakfast in lodge ($20 adults/$15 kids 5 and up) only meh for cost

plenty of towels including pool towels

small, overhead fan didn't work, bar restaurant prices to high for what you get

breakfast was excellent. great to be going back to buffet style despite pandemic.

at my wife and 9 year old son, they were both startled, and didn’t want to go back to the pool

pool and spa out of use, was looking forward to a swim after long journey.

beautiful bike and jogging path, nice fitness center, pool and jacuzzi

only disappointment was that the fire pit by the pool was not working, and the spa was not working during our stay :0( this, however, did not

also, the parking lot was very small and so i didn t drive anywhere while i was there for fear of losing my

my wife and i and our two kids

location, location, location. restaurant and bar was also very good.

bed was small for 2 adults and 2 kids

very nice continental breakfast. excellent locally brewed coffee. parking was easy.

room suitable for 2 adults and 3 kids

pool facilities

went to use the jacuzzi, and there were a lot of kids in there

swimming pool was closed, only the jacuzzi was working

she was rude and made getting breakfast with my 3 kids feel very stressful

food is excellent for breakfast, lunch, and dinners

you need some kind of coffee bar in the morning

it meet what we were looking for, a nice and quite place with great views and pool for kids

scenery, kids activities, shuttle to village

restaurants and bar area are closed early, not able to get anything later at night

cant name anything except maybe that breakfast ends exactly at 10am

great gym

beautiful interior, great gym for a hotel and the pool area was very nice..

loved how clean it was and the big indoor pool. perfect for all of us.

provided ev charging.

location, near freeway, kitchenette, very clean, dog friendly, doesn't smell like cigarette smoke like most nevada

we appreciated the laundry facility on site

love the kitchen

because there is a kitchen, possibly pots and pans, dishes, and cutlery provided or make a note in the description to

have been nice to have the kitchenette stocked with a few dishes, pans, utensils

gym in our building had one treadmill & 1 elliptical and some free weights

very nice rooms with fully stocked modern kitchen

brochure said laundry opens at 8am

the room was more like a condo at 625 square feet with a full kitchen and we took full advantage

base of the mountain, laundry, outdoor hot tubs, free parking, grocery store nearby.

they have breakfast and that’s a plus

free breakfast was very poor very little amount for all customers i just reached breakfast one

the breakfast was quite good, and so was the coffee also had a handy laundry.

i did my laundry, had breakfast

app said breakfast included

breakfast was good better than most continental breakfast you get

breakfast was good it will have you full till lunch. staff are so nice n friendly.

staff breakfast wifi close to shops and restaurant.

this hotel has good facilities and breakfast. specially, breakfast was really good.

breakfast could do with improvement

great services, breakfast and excelent staff!

breakfast can be improved.

serve automatic coffee/drink machine in the lobby, coffee for parents and hot chocolate for the kids are especially awesome during the winter

kids loved the hot chocolate machine in the lobby

breakfast was delicious with breakfast burritos and great coffee/hot chocholate machine

the has the casino on the lobby in which we didn't visit

cute casino and live band on saturday

great entertainment in casino

complimentary bar drinks, freeplay at the casino, free breakfast at black bear diner

i walked into the casino lobby to check in i was terribly afraid that the the room would smell like smoke

than i tried to go to the pool again had to get a new card

i love the location, the pool hours, the comfort of the beds.

i wish the hot tub had been operational, and that the pool were a little larger.

i was expecting a bigger pool :/ but i enjoy the pool anyways

reflect a loss of services during the stay such as breakfast and daily housekeeping or the use of pool, jacuzzi or gym we understand the covid restrictions but feel the pricing should reflect

used the gym every morning and enjoyed many meals on the property

it is the best value for your money, nice clean rooms, a casino, 2 restaurants, bowling alley, pool and spa

downfall was that there was some kind of kids baseball tournament in the area i assume

spa rooms are great to use during our golf events

kids running up and down the halls - pounding on the wall in the room next to me

breakfast was great!

breakfast was great

clean gym

location and cleanliness, and the breakfast was very good also

breakfast and location are good

had very slippery floor around it, our kids fell twice and they are used to walking not running around pools

the room was clean and comfortable. i loved the indoor pool and hot tub.

spa was paved over in pool area.

of room, bathtub, breakfast included, indoor swimming pool

the breakfast was

free breakfast was nice. gym and pool was nice.

liked the ev charging availability and used it to charge our car

they had a gym, a hot tub

2 kids)

very clean, comfortable and spacious room. good breakfast, pool & gym nice, good equipment.

the gym was awesome?

great pillows, gym was a awesome and clean.

clean and gym

friendly staff, quiet location, comfortable bed, shower works, good gym

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry clothes even after adding extra

there are also laundry facilities on the property

was nice and calm rooms were quiet nice staff comfortable bed laundry for guests (accessible only bye key card so nobody from outside can steal ur socks

we were on the first floor, so you can park right by the door to the room

pool, fitness room and bar on the premises

laundry facilities were nice to have

the swiming pool was not really clean. there were a lot of women's hairs in the water.

very clean, spacious rooms, pool was small but perfect for kids, breakfast was really good.

kids loved the indoor swimming pool

really enjoyed having the buffet style breakfast

pool was closed to fixed... fridge didn't work in our room

hot breakfast and location is quiet and peaceful

the breakfast attendant was genuinely pleasant and always smiling

location and breakfast

sausage dry and tough, orange juice was slightly colored water, hot tub was crowded with 6 kids and 4 adults until the area

the gym facilities are not extensive but good enough to get a decent workout

we ordered food over the phone in the pool atrium

the bartender in the sports bar was very rude

but the bar top in the room was not fully clean

it round have been nice to have valet parking

there was no wifi in the room

love how helpful the staffs, specially the ladies giving free drink at the casino, the fastest serving i ever had so far in reno

the room size were perfect for family of 4 and kids enjoyed the pool.

it's everything you could want when staying at a casino

room service was a bit expensive but that is expected of a hotel of that quality.

bad thing is that in the middle of the night, someone's car alarm went off in the parking garage for a long while

the gym was very nice and the roof top pool and spa were a real highlight

the staff was great room was clean .. loved the breakfast!!!!

bear diner there and fast food places and stores down the road there’s pepper mill and atlantis casinos inside the hotel they have a nice breakfast served daily 7-10 good food good options worth

great free breakfast

we had a one bedroom suite with a kitchen, island, and a living area with a hide-abed

the rooms and showers and even the pool are handicapped accessible but for some reason they need help with some exterior access doors

advertise that they have a pool

very clean & comfortable. great shuttle to the airport. staff very friendly.

out to use pool

gym was bigger and clean

bar, shuttle

helpful staff who held our kids eye glasses they forgot and was willing to mail them to us

nice lobby area, nice bar very friendly, nice restaurant and didn't have to go anywhere else

close to casinos

after dinner i explored the courtyard which was beautiful, quiet, had a pool and everything was well kept

lot of parking for drivers on the street but in the facility will be hard to park

don’t even have a laundry bag

i was not told when i called about the pets that there was a fee

the breakfast area had a laundry sink in it so needless to say i didn’t eat anything

the first room they put me in smelled like moldy laundry, so for the first time in my life i asked to be moved to a different room, which was indeed

great swimming pool, very nice spot for breakfast in the bar

clean, close proximity to the riverwalk and casinos

the room was nicely cleaned, pool was amazing

very convenient to the casinos and shops .

an escape from the casino hotels that are loud and full of smoke

room was so nice and the pool was great

enjoyed my 3 day stay. secure location with pleanty of parking. clean casino and nice rooms.

the pool

pool bar was closed the entire time. pool area is not very attractive. but cleanp

room was clean, room service was fast and efficient. the desk clerks were nice

room was clean, modern, friendly service, and great amenities like a free hot breakfast (which was an amazing one) and indoor pool

the rooms where really clean staff was really nice and breakfast was good

the spa was either dirty or the cement needs to be updated

great location, awesome shuttle drivers. shower had really hot water.

oh, and delicious breakfast

pet fee was ridiculous ava then to pay tax on top of that added insult to injury

no room service. ud83dudc4eud83cudffd

far the best place to stay in reno ud83dude0d fantastic room and beautiful restaurant/ bar area

not enough meal options and didn t have room service.

amazing gym and climbing walls

the bar was open past 10 pm, came back from a football game and wanted a drink, but bar was closed

located close to train station, restaurants, & casinos, but quiet & peaceful

pool, gym, hot tub

comfy beds / spacious and modern bathroom /good pool and hot tub

friendly staff, pool, nearby river, away from noise

loved how my room was easy access straight down to the casino, and that all people working the tables were very

only thing you get for the $85 is free wifi not even parking free ridiculous

it was the spa tub that made me excited

pool was small

pool closed, gym outdated

gym and steakhouse, remodeling while we were there.

too many kids

also remove all bar stools at 9 o'clock guess money is #1 not patrons comfort

fee was ridiculous ~ for a kerig coffee maker, pool and gym which we didn t used

room service was prompt and food was good

the location was great and the airport shuttle a godsend

the wifi connection could've been easier to connect to

three casinos connected together

it was close to unr. walking distance. also, they have a shuttle to and from the airport.

wifi didn't work well

better than average breakfasts i was there for a cycling event that started at 5am

facilities were good like swimming pool and also the breakfast

breakfast options more

we both loved the breakfast, so many hot dishes to choose from and all delicious

we enjoyed the indoor pool and the spa.

liked that everything i needed was in the hotel for myself and the kids so i didn t need to leave the grounds

restaurants, arcade, movie theater, bowling, golf, etc

my kids and i had an amazing time so much to do to keep busy and having fun

beds good- shower very nice-shuttle to airport- left car on property-

many activities you could do- gamble , swim, bowl, concert, eat, golf, relax at bars, watch sports on large screen

hotel in dangerous area of town. pool and gym both closed, staff not helpful

was charged a hidden pet fee which should of been included at the time of booking, front desk never answers the phone,

he upgraded us even though my room was already pre-booked and paid for in advance, i came with 3 kids and my friend and we all were comfortable and anytime we needed anything towels extra pillows

people were nice at the front desk and in the casino and the food area was great

tv outdated and no kids channels to entertain the kids

bar tenders very very accommodating and friendly

the prices on food and drinks at the bar are unbeatable

this place and so do our kids just because of they’re indoor pool and chocolate chip pancakes at katy’s, it’s clean,

traveling with kids can make things tricky, but we had 2 restaurants right there, with quick service and great

clean and comfortable and the us of the laundry associated with the rv park managed by the hotel was a bonus as we had been traveling quite a

i liked the spa and pool was our favorite part of our stay

the casino was a lucky spot too

city,the pool at the casino second floor was great just lock the windows in winter season the kids open

the towels at the pool/spa were very very small.

had to check in at the casino next door