breakfast was better than other quality inns we've stayed at and we liked the old charm of the

the kids left, i went back to sleep, all good

there was kids running everywhere, throwing balls

there was a huge group outside and in the lobby with kids throwing food all over, in the elevator and on the second floor

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

breakfast had good selection and was hot and tasty

breakfast looked amazing but we grabbed blueberry muffins for the car ride out

cozy feeling, serving breakfast and pool open!

front desk was awesome and the one time i came down for breakfast the lady was also wonderful

loved the atmosphere. we loved that the pool was heated!

pool was closed and obviously had been closed for a long time

a busy holiday weekend 4th of july, the property decided to chemically treat the pool during the open pool hours instead of conducting the cleaning during the night when the pool

bathroom outdated bar staff was rude

chose this hotel because of the bistro/bar and outdoor pool

excellent staff, lovely rooms, super breakfast. good gym.

large parking and can accommodate large trucks

they were accommodating to early check in

breakfast was amazing, everything about the stay great!

the breakfast was great and the room was clean and comfortable

encourage an improvement in breakfast in the morning

need more breakfast items

great breakfast downstairs. i loved having coffee in the room!

bed and pillows, breakfast options out of this world, lots of hot and cold options, attentive staff, no complaints,

are always clean and staff is always courteous and accommodating the free breakfast is a

asked for an early check in and although they were sold out they made sure our room

excellent breakfast!!!!!

great beds, fantastic staff and wonderful breakfast

breakfast eggs were terrible and no boil eggs kids yogurt was not happening otherwise everything was great

everything was never the buffet breakfast had cooked from scratch oatmeal and grits

from 3am on there was rolling of laundry bins and carts, banging and bumping

pool small and no hot tub

our room(s) were cleaned everyday and breakfasts were excellent

the inside pool was still too cold. need some more heat in the pool.

the location was close to what i needed. the breakfast was delicious.

the kosher options for breakfast and the ice machine availability.

breakfast was great and our server was super friendly and helpful

location, roof top pool, safety, restaurants and shopping within walking distance

daniel at the front desk ensured we had a room with a nice view of the courtyard, the bar in the lobby was super cute, and we were just a short walk from several bars and restaurants

excellent location. nice pool area and lobby.

fort the price , breakfast should be included

breakfast and fitness area

pool too small.

love the staff. love the beds. love the breakfast.

small pool

staff working the breakfast kept the area very clean

carpet wasn't new need more to offer at breakfast shower wasn't new

breakfast 10min from the beach

we didn't have breakfast

breakfast was great would have like chicken or turkey sausage too.

breakfast was nice and hostess was friendly and eager to serve and or help

breakfast was ok,need grits on menu,and the biscuits could bake a little more

breakfast awesome

booked the room because it said they had an indoor swimming pool for my kids but when we checked in she told us it wasn’t open

breakfast was wonderful and offered so many choices

kids enjoyed the pool

very clean, excellent breakfast and most importantly wonderful caring staff

about this hotel was exceptional from the breakfast, staff, pool, room, just everything

gym quite sparse and small. was too warm.

great breakfast' friendly

the room was awesome. the food was awesome. the indoor pool the best. will stay again!!!!

breakfast was fresh and amazing

excellent hotel, very nice and well-equipped gym. spacious and clean rooms.

the bed was quite comfortable, and it was nice to have a small bar on site

heated pool wasn’t heated at all

tv didn’t work no bar no water in rooms no omelette station . breakfast was awful

lady who produced breakfast every single day was such a gem

property was clean, close to local shopping, the pool was kept clean and the water temperature was very comfortable

the staff at breakfast was super personable

loved that it had an outdoor pool

didn't eat breakfast because woke up too late,

were under construction and l think there should have been notifcation and the pool was closed on memorial day weekend also without notification

clean no bugs and good breakfast

beds were comfy, breakfast was ok.

breakfast was very good

loved that you all had laundry facilities as well

breakfast

pool was closed

speaking loudly and kids running from room to room

likes the full service that you provided,outdoor pool, basketball/tennis court fire pit all good

the breakfast was fresh and great

was such a big place clean and very nice receptionist the breakfast was good lots to choose

the breakfast is a little limited, but it’s not anything that’s a major drawback for us.

great storage space and the kitchen was well equipped

clean property, comfortable beds, nice pool

like the room, the pool that my grandkids could use visiting us - grandparents during thanksgiving

roach bodies in room. poor wifi.

it was written up in the advertisement there was no breakfast served

had wifi, a mini fridge and a microwave with a nice size room containing everything i wanted and needed

missed having a coffee maker in my room and no breakfast was offered

no breakfast, did not get my deposit back

very well equipped gym 2) breakfast start from 6 am and good spread 3) nice coffee - with decaf 4) nice layout of the

breakfast was mediocre, it tasted institutional, and the coffee was weak, but not a deal breaker

it was very kind for the hotel to dry our laundry since their dryer was inop

all inclusive breakfast choices, with a separate coffee bar in a beautiful breakfast room.

a bit noisy. there were kids on our floor who were unruly.

the pool was well out of commission and it would have been nice if the toilet

pool wasn't open

like the pool was broken the last time we stayed 4 years ago and was upset no breakfast when y’all still

for it coffee pot had grind in it i do not know how long there was no breakfast no swimming pool this is the worst booking

cheap pet fee.

they have laundry facilities, a basketball court, a gym with a peloton, reclined bike, elliptical, treadmill, free weights, and one machine

great location, lots of free parking, clean and spacious room

it ended up getting so late that we just decided to wash them ourselves at the on site laundry since we had some quarters and detergent and never received any clean towels for that day

it is a truly lovely design with great public spaces, ample parking, free breakfast and huge rooms

very comfortable with full kitchen and refrig

kids playing in the same area as adults were in bar or eating area made it a little too loud for us

my sone and i were playing pool and a very drunk lady began to loudly use profanity

pool table and bar in the lounge area are great features

the gym was great

i enjoyed the gym, indoor pool, and the bar and social area in the lobby

ev charging was a wonderful bonus, thanks!

breakfast was okay could have a little more of a variety and location was perfect for what i was

he was making my kids extremely

enjoyed their breakfast and public spaces

the gym is poor with only 6 machines, no tv remote and limited weights with no mats to stretch or

the staff were excellent at front desk and bar

nothing, i just wished there was more options for room service for families and young children

the pool as well but it was a little dirty considering on the photos when booking looked immaculate

the gym, the room

quality staff in every aspect, dining, room service, front desk

staff was excellent, rooms very pleasant, pool was great, breakfast was good. coffee great!

fitness center is small but nicely equipped and the outdoor pool was clean and well maintained

wish there was hot breakfast

they also provided complementary breakfast in the morning which was awesome

four floors, pool, laundry, vending, and gym

breakfast was good coffee was great location is wonderful for shopping

great breakfast, especially appreciated the fresh fruit and drink options

the hot breakfast options were a bonus

attendant at breakfast was super

location is perfect. breakfast is wonderful. employees are very friendly and helpful.

clean, nice design/set-up of room, pull-out mini-couch, indoor pool & jacuzzi, outdoor courtyard

free shuttle to the ballantyne where i was attending be a wedding

you also had a shuttle to take you within 2miles

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

clean, comfortable beds, friendly staff, pool, spacious hotel, and the balcony

breakfast is awesome

great breakfast with tons of options, nice shower area with glass doors, gave us tons of wash clothes and

i enjoyed the privacy and the pool and breakfast and the full kitchen

spacious rooms, breakfast gym and pool

mini kitchen with the dishwasher free laundry for guests socials done mon+wed w/ free beer wine some

possibly larger bar area but not a real issue.

the newest of the property. the entertainment at the bar was nice. staff was very professional.

very nice bar area and the bartender was knowledgeable and friendly

staff at bar being inattentive

my car for the weekend in the parking deck and enjoyed what the hotel had to offer from the bar downstairs and live music it was all amazing

pool was a bit small for such a big hotel but it was heated which was a nice surprise for a morning

reported bikes in the gym were not connecting to the internet

the bar closed early.

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the staff was amazing

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

discovered there was breakfast at the bar the next morning but it was just kind of bare

love the rooftop bar and sitting area

nice rooftop bar nice staff

we also loved the roof top bar the cordial

bar tender that served saturday night downstairs due to a private wedding up at the top

were traveling with kids and required a room with 2 beds

great staff, nice modern room, welcoming lobby , free parking

loved the shower, bed, gym,coffee in the room

room lacked some basic amenities and there was no maid or room service

the gym would've been nice to work out in if i had stayed

room service gratuity was too expensive in addition to the delivery charge

parking is limited.

staff were friendly, room was very nice, bed was comfortable, and the bar was nice.

staff was outstanding and bar /refreshment venue was open late

6 there was nothing we didn't like except for the gym

the gym was very nice also

room service meals were delicious and staff was pleasant. very beautiful property.

location was great. service at front beak and bar outstanding.

trey also surprised us with room service and robes for our anniversary

gym had a nice dumbbell selection and bench but i wish they had a multi use weight machine instead

rooms weren't big enough for my family with 3 kids

hotel was updated and clean! staff were great, pool and gym excellent. location is beauy

had appetizers in the bar and breakfast the next morning

breakfast trough room service was poor. the eggs were well done and the muffins were dry

cleanliness and the gym

nice view of the pool

the pool is nice as well

the pool was perfection after a day in 100+ degree heat index

property good laundry facility nice pool- water is good cool

i like the set up of the room. the bar was nice. the vibe in the lobby was nice.

the staff was excellent great breakfast pet friendly will stay again for next trip

the outdoor area is so beautiful, with a nice pool

longer breakfast hours

great breakfast, with a variety to please all

with that being said, i didn't like the cold pool even with the sun shining on it all day

lovely outdoor pool, managers reception with free drinks, free parking, free hot breakfast with a mto omlet station

very friendly staff members, clean over all, great breakfast, good location!

rod was broken, rug was severely fraying at floor join, panel was falling off cabinet under kitchen sink, bed was new but rock hard, lighting was laughable

if we had stayed in a room with a small kitchen

the room had a very disgusting smell and at night time there was roaches crawling in the kitchen

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

bar was very convenient and the location was great

salt water pool was definitely the win

breakfast. central location. wonderful and friendly staff.

there is no laundry facility or laundry service in the hotel.

asked not to be on the first floor and was on the first floor right by the janitors laundry room

ev charger would not work for us, breakfast a bit skimpy

in the morning i had hot breakfast

indoor/outdoor pool was heated.

pool could have been cleaned. the water was murky.

i didn’t use it, there was an indoor pool/spa

it also has guest laundry, which we needed traveling with a toddler

don't know about pool because we arrived late and it snowed the next day.

great breakfast and friendly staff!

the fitness center was nice

nice and friendly staff. good breakfast.

location and the early check in

i liked the convenience of having a fitness center

love this property everyone was friendly and everything was clean and good breakfast

no breakfast at this location, oly had coffee maker and coffee in my room

breakfast was great

guest laundry is available and vending machines for snacks and drinks

i loved everything ... staff ... breakfast and housekeeping...

the laundry facility.

didn’t get clean towels only certain days was laundry day

room was nice, especially if you are staying for a while, as it has a large kitchen

comfortable clean room, fully-equuoed kitchen (including kitchen utensils)

the kitchen is nice; 2

good location. ev chargers. good sized rooms.

breakfast/ room service was great

rooftop bar closes too early

no 24hr gym access

wifi was not good in the room. and to work in the lobby was very loud.

we enjoyed the scenery and the breakfast was delightful

the breakfast bar was out of a lot of products, but that was shipping issues

the staff were so very nice and helpful! the hotel was great and breakfast was delicious.

awesome pool and comfy beds

great staff awesome breakfast for price paid great beds

no room service

the pool wasn't available

very nice and clean, great gym and bar was very nice

the rooms are spacious and comfy, the staff were vert friendly and accommodating, and the room service food was great

breakfast was pricey but good

the pool was warm and so much needed in that hot weather

the rooftop bar and pool/gym were closed

from the breakfast to the pool their staff was so nice and helpful

the amenities were great, the rooftop bar & the restaurant

breakfast was awesome

the shuttle service was great and the room was comfortable and big

comfy big bed and fluffy pillows, outside pool top cool off when 97f!

no laundry room

they excepted me to wake kids up that was sleeping on the floor on the mattress because the bed fell to move rooms with my

front desk young man was very nice as was the shuttle driver; deion very nice young men

i wish the pool was open a little longer

hotel was 15 minutes from where the event was we arrive late and we was able to get a late check out

staff was amazing, our shuttle driver,  the front desk and ester the manager made sure our short overnight stay was

also, the pool could have been clean it was really dirty

shuttle from the airport stops at 11pm, so i had to find another ride to the hotel when my flight

was nice, they allowed late check out at no cost

rooms were clean. breakfast was great. location was in a nice area.

my kid loved being able to use the pool no matter how the weather was outside

breakfast was amazing. rooms very comfortable. great experience.

breakfast didnt have regular sausage, they only had turkey

beautiful totally renovated hotel in a great location. great gym and pool.

can hear everything, it’s like the people next to my room were inside of my room and the breakfast was

the breakfast should have had more options and not just eggs. overall will definitely be back!

didn’t like the breakfast. only had 1 meat option. could add a waffle maker.

also, breakfast was ok, but i'm not a fan of pre-made omelet, then rather not serve eggs

breakfast could have been improved, and the beds were too hard

everything!! totally satisfied.especially the pool access from my room!

we were there with my stepsons football team and we all enjoyed it maybe the kids a bit too much

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

i also liked that there was a small snack bar located in the lobby

the fitness room

like everything everything was perfect and great the whirlpool the hotel with pool and jacuzzi thinking about staying here

really enjoyed the breakfast, everything was very good

breakfast area was very clean and the food presentation was excellence

pool was a major let down and disappointment, there were 6 kids playing in the pool so there was no room for anyone else , they also had an extension cord

design is somehow outdated; food from the hotel restaurant delivers fast but was way too salty; gym is relatively small considering how many people use as the hotel is actually in a complex

breakfast was amazing. best i ever had staying at a hotel

there was laundry from a previous stay, laying in the room.

the breakfast and mini bar is expectional

clean room, good hot breakfast and gym was clean.

the restaurant and bar were closed for the entire day! the pool was also closed

phenomenal customer service at front desk, early check in without an additional charge

fitness facility was cramped and only one tv station worked on the machines

easy to get into very good breakfast and the drinks at the bar were excellant

staff at the bar were definitely top notch

the pool was not open...

the pool was good

the amenities despite the pandemic. the pool, breakfast and very clean

the location, all the staff was very kind, room was very clean, breakfast.

the next morning there was a great breakfast selection

pool closed early being it's summer!

pool wasn't open and also i didn't like that there wasn't any breakfast just bags breakfast and the covid had lift in north carolina we should get real breakfast

no pool

we have 2 little kids

breakfast not that great

the pool could have been warmer

the breakfast could have been better

the fitness room was nice. the breakfast was good and coffee

i didn't have to leave the room for food because they had a bar and grill

pool opened longer for adults.

the bed was cozy and the showers were hot. the kids loved the pool!

they treated everyone well and made my kids and i feel welcomed

didn't like how there wasn't a lot of options for the continental breakfast

the breakfast is amazing

loved the layout, very spacious. kitchen area was great - wish we were staying longer!

the bar and restaurant serve amazing specialty cocktails and excellent food

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had a lovely view of the city

bar staff and the overnight hostess were great

great vibe, bar scene

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini fridge

the breakfast and coffee were excellent, but word to the wise --- get there early

location n staff. breakfast

the breakfast was limited for the price of the hotel

the only issue i had was that the breakfast was very limited for the price

breakfast was really good

hot breakfast every morning was great

boys loved the gym

even my kids love going to the gym

location, clean bed, good breakfast

i liked the gym and the breakfast

a bar menu posted without any alcohol or a liquor license

comfy beds accommodating staff. gym room was stuffy and hot. bistro was closed at 10 on sunday.

the room..dinner at the bistro and bar was nice

friendly and helpful staff. shuttle service to the airport was very convenient.

friendly and helpful staff, at the reception, at the bar and housekeeping, very good breakfast, very clean( overall a 10 ) we've extended by two

friendly staff laundry

kind and attentive staff all 4 that i interacted with and the shuttle drivers as well all three of them

free shuttle to the airport

convenient location to the airport. airport shuttle available.

free shuttle to airport - good price.

impressive decorations

we were given a room next to a loud group of kids there for a cheerleading event

from the valet to the room service

gym

didn t advertise the fact that kids weren t allowed to swim or go in the gym area except weekends

the hotel has a gym and offers breakfast as well as lunch/dinner in the adjacent restaurant

the gym was a great size and very functional

the gym on the top floor was fantastic, with beutiful views of uptown charlotte

great visit for a much needed mini vacay away from kids

, gym is not the same as the pictures

also the kitchen chairs had sticky liquid on them

great service and comfortable stay, room was very spacious. breakfast was good as well.

nice staff, very clean and specially, an excellent breakfast.

super convenient for walking to shops, restaurants and many rooftop bars

kitchen was great

rooftop bar was beautiful, even on a rainy night

breakfast was a bit expensive. having a turkey option for non-pork eaters would be awesome!

due covid unfortunately gym is closed, breakfast and room cleanings

the roof top bar was great for pictures

kids and us love this place

the breakfast had a wide variety, the room was more than comfortable, and all the staff were very

was good, bathrooms were nice and had small kitchen which was handy

the breakfast staff was amazing it was a mother and daughter saturday 4/6 and short staffed however

clean, very kind staff, the room was absolutely perfect, breakfast and restaurant were also exceptional

only one chair for two people in both the kitchen and sleeping area