at the time of booking i do not believe i was made aware that the pool was closed.

the kids enjoyed the pool and we loved that there is a starbucks and small grill located inside

wifi didn t work properly

hidden fees for wifi and hotel fees would be nice to know before going had to pay 60 extra

they only had a few parking spaces

good grab and go breakfast including hot options

the laundry onsite they only had one washer and two dryers they need at least one more washer

nice clean & comfortable. great breakfast included ud83dudc4cud83dude0b

rooms, pool, and breakfas

pool

breakfast is very good

vacation vibes friendly attentive staff wonderful breakfast nice recreational spots to relax and kids

i was amazed by everything from pool to breakfast

great breakfast, nice pool for the kids, nice room

i liked the pool and continental breakfast. and watching tv.

the breakfast has got better since the last time i went there

shirtless black guy was screaming outside in the parking lot all night and threw the hotel's laundry cart into a trash can at 8 am which woke me up

the breakfast was nice

nice pool, laundry facilities, very helpful staff

bar by pool never opened

breakfast is good and the price is ok

clean room, clean hotel , fresh towels and an excellent breakfast

the continental breakfast was great..

they had floats for the kids

that it didn't have a full kitchen like i was advised on the phone when i called

no single reason to complain except the laundry machines and dryer needs replacement

breakfast was cheap laundry not working

rooms has ref, microwave, safe, iron and ironing board, hair dryer, on site laundry facilities

they allowed us to park our boat (25ft) in the parking lot without any problems

tidy, spacious, good facilities (including laundry), big comfortable bed, good breakfast, good location, excellent service and value for money

the beds were a little too soft for my taste and only one working washer for laundry

wish the gym had been open and breakfast bar too. daily maid service in rooms should resume soon

happy kids in the pool, people barbecuing on a grill on saturday night

the rroms were dirty no real gym

that we had to leave the pool behind!!

pool was clean and refreshing

easy parking, laundry facilities

nice clean salt water pool

they also offer a nice breakfast

swimming pool was nice used laundry room and machines worked well wifi was great

fantastic breakfast! kids even got to make their own waffles.

hotel has a basic pool which our kids really enjoyed

friendly and accommodating staff, breakfast was good and laundry facilities were a plus.

only room i could find available. early check in allowed.

also the complimentary breakfast was pretty good

the only thing is they did not have bacon on the breakfast buffet in the ams daily.

breakfast could be improved. pool is small.

good pool, good breakfast, rooms are clean, no moist or bugs or any other smells - superb, staff is

breakfast was delicious

breakfast was nice and the kids loved the make your own waffles with wiped cream and sprinkles

breakfast was good. the room was nice and very clean. love the gym.

the pool was 24 hours which was awesome and they had a gym with enough equipment to cover most of my exercises

meals at the bar were great, but a limited selection

don't go out of your way for the breakfast! broken gym equipment

the breakfast was great with plenty of options to choose from.

that they had on site laundry facilities very nice pool area lucy was very accommodating with our usage of the house

too much chlorine in the pool

everything you would expect from a good motel, and americana vibe in the pool area.

loved the pool..rooms were clean and neat

free breakfast and being able to do my laundry on the premises

breakfast. refrigiator, microwave, and coffee machine in the room. 24 hour gym

late check out

cleanliness, location, breakfast, the customer service.

the pool and the staff

small but functional gym

chose best western kendall for the parking, laundry facilities, hot tub, gym, and continental breakfast

breakfast was in a bag to go due to covid restrictions

the pool area looked nice

breakfast should be free or included, like bunch of others

clean, all what you need is near by. staff super helpful. pool and laundry great for families.

nice pool. large well lit bathroom. very clean.

location for us, very comfortable room with everything provided, nice swimming pool, helpful staff, easy access to restaurants

location and breakfast!

pool usually has bugs in it, and the pond behind the hotel is full of litter

it was very clean and had very comfortable beds...extra bonus was the kitchen area....

you can have breakfast here and bar food and drinks until 10 pm

the room and lobby were nice and the gym was

the gym treadmill not working. housekeeping skip a few days

even with next day room service it was there

the gym is great

great accommodations

the pool needs a maintenance but it was awesome anyway

staurant/bar, snack bar, pool area, live music), great location, great check-out time and friendly staff

great location, modern furnitures, well maintained, nice staff at night time, free parking, cozy pool, pet friendly

nice swimming pool and great scenery

5 star service pool and fitness area are perfect

clean room, spacious lobby , restaurant and bar on site

has great gym and decent pool

fitness and leisure facilities, from the gym to the swimming pool, are excellent

but the pool area and the huge gym are really nice

everything, from the pool to the bar and the room

we had a few drinks at the bar

the pool wasn’t finished

gym facility is excellent

location, service & gym

no open pool, gym, or business center

really good location, breakfast was ok, really clean room. thank youuu ..

kids had the pool to themselves. good a/c in the rooms.

breakfast was a disappointment. i guess because of the chinese virus

swimming pool was a bonus for the kids

location, pool

not my first time staying here , it’s been like my 7 time , and have never been able to use the pool its always look

i couldn't get in the pool cause it was windy outside

the room, breakfast and pool

i like the pool!

person at the front desk, the room was very spacious and had a sink as well and the complimentary breakfast

better option for breakfast

hot healthy breakfast

free parking fresh water at reception paid laundry room on site

probably the worse room in the hotel - ground floor, near side exit, near stair well, near laundry, near maintenance

loved the free parking and breakfast as well

i liked the pool the friendly staff and the food was amazing!

he grounds gym and pool all

old world beautiful charm, amazing pool and gym

the golf course was beautiful

included breakfast and clean bathrooms

friendly check in. accommodated early check in. chocolate chip cookies. fine wifi. big tv

breakfast was great and the hotel restaurant offered a menu with a good variety of food

staff, nice amenities like pool/gym

stay was just perfect , they allowed us for a late check out , all thanks to the receptionist mr wilbert

from the pool you have a beautiful view over the coconut grove bayside

the room service lady threw away our food, but on our part we didn't leave a note for her not to

we also had snacks at the bar on the ground floor which were delicious

beautiful pool with a great view of biscayne bay

price for a glass of wine

the spa and pool area were old and too much chlorine

the gym was awesome too -- it's on the top floor with some amazing views of the city (especially at

the room and the bed were very comfy, the kitchen well equipped (although could have a kettle, more pots and bigger plates (for salads, etc

pool and gym are excellent

it was great having a hotel room with a full kitchen and a balcony

no exercise bike in gym

he was able to get us a super early check in at the end of a holiday weekend

the rooftop pool and bar was also great

gym was excellent

great location, fantastic rooftop pool, great breakfasts, extremely friendly staff

bed, good room, excellent breakfast excellent staff and possibly the best manager of a hotel i've ever come across after 50

the rooms were spacious and beds very comfortable; however the property is a bit dated and the pool area wasn't great

free breakfast was limited to $80. uber and lyft had hard time finding.

mattress was exceptionally soft. loved big balcony. spa was wonderful.

pool area is beatiful with good attention of staff

great pool - if you don’t mind feeling like you’re at a kids waterpark

bar was convenient and items for sale in refridgerators in lobby was helpful

pool was beautiful

about my stay love to come back again and tell others to feel at home at this nice hotel pool on 3rd fool open 24hr with a bar, restaurant pool table and more

amazing staff, cleaning bedrooms, the pool is very clean and super cool! we loved the hotel.

took a couple days for them to come out to turn on the pool heat

the hotel is well maintained rooms are well kept and spotlessly clean small but pleasant pool area

fitness room though nice and clean is small

with the kids and all had to walk down 14 flights of stairs

breakfast was included, plenty of choice and perfect start to your day

that covid has made life difficult for all and the hot tub next to the pool was closed because of covid

exceletnt for the personal, pool , location and room

complimentary breakfast and each guest was offered a 25 dollar worth voucher to use either for room service or to get extras at breakfast

no gym

location.fitness center and pool area not excellent

i loved the location and the pool!

outlet card also didn’t work very well - it worked for the gym but didn’t work for the pool at all

beautiful room and pool area. friendly, helpful staff.

pool had too many leaves

you would expect from a courtyard - large rooms, comfy bed, decent pool area and gym, perfectly functional business hotel in every respect

gym text messages view of pool was amazing lobby smell was nice infused water and coffee was

beautiful hotel, quiet and relaxing, rooms are big and luxurious, very comfortable beds, great pool, staff is so helpful

the lobby bar area and pool

we ordered 10 different small packages on amazon so that when we arrived we had gifts for our kids

location, breakfast until 11am was brilliant, not 9am as often happens the pool gym etc

crowave was a considerable plus) and gym

wifi could have been a little better

there is excellent free parking

did the hotel offer great amenities such as free breakfast, free internet, free parking or pet-friendly rooms

best location in parking lot with dolphin mall

pool had an out of order sign, but we saw people swimming.

shuttle service to airport is a plus

we had a single room with king for 2 adults and 2 kids, the hotel staff was completely incompetent, and we were woken up at 4 am by a party next door

full of kids

the gym and basketball course was ok.

close to airport and cruise port. nice pool area and patio overlooking lake. nice breakfast.

the complimentary shuttle made for easy transportation, especially since it ran every 30 minutes and the continental

staff was tremendously helpful, who got us situated when we arrived, including our dining and shuttle arrangements

them out boning confirmation, we had to accommodate our family in what we had and some of the kids didn’t fit in the sofa

breakfast .? containers empty

pool wasn’t available due to virus

kids had fun in the pool and enjoy the lake view

the breakfast was fresh, friendly staff. i will be back late october.

always call for shuttle pickup at the airport

breakfast offered more than expected, the staff was very friendly, the shuttle service to the airport was great

trouble with the wifi at first but later it worked ok

the location, very kind staff, lobby was decorated with the most beautiful orchids, nice pool

i loved the elevator and the view of the pool. the balcony was nice at night

free convenient parking

bathroom curtains had mould. electric outlets didn t work. wifi spotty

there is a coffee bar next to the reception and there is a shopping mall near by in which you will find outlets of

gym facilities

the pool closes to early.

our room was very quiet. nice pool. nicely appointed rooms

are good, gym, breakfast, swimming pool

gym was a plus

swimming pool could be warmer

easy access to various locations, free parking

pool was cold. this is my 3rd stay.... it's not normally cold.

good location with parking. pleasant bar reasonably priced cocktails, good breakfast ud83dude0a

breakfast was horrible the laundry had no downy the shuttle driver to the airport was disrespectful and shouted at us at we

had pool, near attractions that were a short uber ride away and comfortable beds

located right next to the airport. staff pleasant and helpful. good fitness suite

staff. pool. attention

i had the room for two days n the housekeeping tossed all my kids snacks and juice away

kids down the hall every morning and evening

this hotel but, there should be more controls for people who use the pool but arent staying there

bar and dinning were excellent, the only downside was the beach which just had a lot of seaweed for

staff, food, comfort, beach, swimming pool, gym

staff, food, comfort, beach, swimming pool, gym

room was excellent clean and comfortable the staff and the complimentary late check out was convenient

like the breakfast comfortable bed quite rooms

fire alarm went off at 430 which was actually a good thing for us as it got our kids moving when we needed to be at airport at 5

their airport shuttle was great

improvement you could make is in the pool area, seating and lounge chairs with better cushions

the staff was extremely friendly and very accommodating, from the shuttle people to cleaning crew and front desk

liked that they offered shuttle service from the airport and to the cruise

restaurant was closed at night and you had to order from the bar and eat in the lobby

fantastic breakfast buffet

the pool on the otherhand was lots of fun for my kids and of course the location and free shuttles to the airport was great

swimming pool is quite nice

well equiped bar and good food

lovely welcome from friendly staff. check out quick and east. nice bar and restaurant

great room size, good gym, front desk help were excellent

front desk staff amazingly kind and helpful. great gym

the price for one night was $400. not close enough to walk to many stores for kids snacks.

my family enjoyed their stay, especially my son who practically stayed in the gym

room very clean and comfy. pool was a bit away to walk to. staff was wonderful!!!

pool was great for the kids

the area, pool, hotel room and breakfast

over all experience was excellent from the shuttle driver to the public transportation everyone was

rooms are not soundproof, kids yelling and screaming in halls when we had to be up for an early flight

room service left me on hold for 20 mins

awesome gym

nice pool and hottub, good bar and restaurants on site

gym had too few machines, mostly just treadmills

nice pool and fitness center

ptompt shuttle to and from airport. very comfortable bed. nice bar and friendly staff.

to airport, courtesy bus, nice pool, friendly staff

good location, gym, pool area

kids were sleeping in the car

the free breakfast was nothing to rave about but not disappointing.

like that it was very quiet and guess very friendly with close access to the gym.

i love their kitchen with all the appliances: dishwasher, refrigerator, stove, fan

nice rooms, breakfast was great, and a very central location

no water in the room. no room service earlier!

south beach, calle ocho/little havana, casino & more

staff was very nice. the kids loved the pool. shuttle from airport was super convenient!

there was 4 of us booked but i had to pay for my kids who is part of the four

free 24/7 shuttle bus to/from airport

person in charge of the bar & dining room could not possibly take care of both places, so we had to go somewhere else for

parking was inconvenient …need self-parking option; room was dark, poor lighting; gym was good, clean, but needs mats for floor exercises; why is there a built-in service charge for

was modern and very attractive - pool area was fab (evening at the fire pit) - bar was nice

didn't have a hot tub out by the pool, figured it would

reasonable price quiet and pool area very excluded

pool area could have been a little better, but i understand they can only work with the room they

breakfast was great

there was no shuttle to the malls

my room was nice and clean with two queen beds for my two kids and i

receptionist marian was so helpful in details about our stay, locations to visit with kids around the area, she took the time to explain about parks nearby woth kids and the shuttle

very good room nice and spacious full kitchen very nice staff very friendly and

the free shuttle from the airport was super convenient

had a 2 bedroom suite was great for the kids

the kitchen staff were extremely accommodating and friendly, and the variety of offerings was plentiful

no real need to have a fully equipped kitchen in an airport hotel