the pool, the staff, and the room.

i couldn't get in the pool cause it was windy outside

clean, the pool and bed was big and comfortable

the room, breakfast and pool

location, pool

and didn't allow me to get enough bags for my kids

the jacuzzi was amazing the pool was all too cold but it was great

breakfast included

they are under renovation, so unfortunately the pool was closed at this time.

this is great especially when traveling with kids

fitness and leisure facilities, from the gym to the swimming pool, are excellent

it was so loud in the gym i thought it was above my head

we enjoyed the bar area and the food the most

the pool area and gym facilities were nice but this didn’t have the feeling of an opulent property

wish the pool patio, could stay open past 10 pm

room was only cleaned for 2 days although i called daily for room service and i stayed on the property for 8 days

the room and lobby were nice and the gym was

the pool and being close to dadeland mall.

the pool was clean and nice

breakfast served and no microwave in the room the only microwave was in the front by the

was clean, modern, no odors, the pool area is nice, pool is warm, the staff was friendly and helpful

chkn tacos, chkn empanadas, and drinks from the bar were on point

one floor is a great room with cool in/outdoor bar, work and lounging spaces, and a bar list of food - we ordered 2 appetizers - delicious

no microwave and the pool was out of order the first day at the hotel.

the pool wasn’t open and the food was good but not all to great for my liking.

clean up in between different families occupying the pool area could be better

pool was nice. room was fine, as expected.

i didn't like that the bar and other food services were not available

i was excited to order at the bar at the lobby but it only from 5pm to 11pm every day

the room service

i got a deal that included breakfast i highly recommend doing this their breakfasts are fantastic whether it’s at

there is a delicious italian restaurant, golf course, spa, gym, the biggest pool i have ever seen

lobby is wonderful as well, with a few large cages with canaries - a delight for bird lovers and kids

the bar and lobby need a bit more atmosphere

excellent accommodations, beautiful well-appointed rooms, luxury bedding, state of the art gym, clean sauna, supreme spa, legendary pool, fantastic cuisine

the breakfast was delicious and the staff were very welcoming

location with easy access for shopping and the venetian pool which is a real jewel for coral gables

staff was polite and they gave us the room at 6am eventhough we did not ask for early check in

breakfast was very good! it was a complete breakfast

to stay for 5 days, the rooms are clean, the bed and pillows are outstanding, the resturant and breakfast were good

found the bar a little expensive -

staff and location. plus the pool was great!

about my stay love to come back again and tell others to feel at home at this nice hotel pool on 3rd fool open 24hr with a bar, restaurant pool table and more

everything. especially the pool.

booked an extra night and they let me keep the same room and were very accommodating, nice bar area as well

instead, a mini bar with 300$ worth of alcohol, hotel merch and other useless stuff

the pool bar was a little slow to open at 11 am

the pool was lovely as well - comfortable chairs, water and sunscreen available by the bar area

going to the pool feels like you re on top of the world with amazing views and great bar

much so we had them every day)

room was directly above the courtyard near the pool

service. poor front desk and room service

great for family with kids. awesome play room and pool facility

it us better to go downstairs than ordering room service

room service food was very good

has a pool and jacuzzi

very comfortable work-out room and gorgeous roof-top pool

could have been 10 out of 10 with a kids room or a place for our child to play when raining.

kitchen and bathrooms could be more modern

the pool and spa area was so pretty i loved it

not much really, maybe bar food if anything.

pool and surrounding lounge areas could use a little tlc

for a quiet room but when we got to the room we were right in front of the elevator and near the gym and pool and could also hear the noisy neighbor in the next room

pool and surrounding lounge areas were nice

you would expect from a courtyard - large rooms, comfy bed, decent pool area and gym, perfectly functional business hotel in every respect

all i can say is don't stay with kids, and bring a good smelling candle

really like the room and the pool area

i loved our room and the gym

we were staying only 1 night), but then we discovered that this only included

bathroom in the suite the spa was amazing the concierge and front desk agent was amazing they made my birthday special with

loved the heated pool

coffee and dining room closed, no room service

nothing. i thoroughly enjoyed my stay. maybe room service could be a little less expensive.

menu had gluten free options on kids menu, but not main menu??

my kids stayed on the

great staff, pool, food. great location.

bed, good room, excellent breakfast excellent staff and possibly the best manager of a hotel i've ever come across after 50

i liked the pool and poolside drinks

pool, amenities

great room, super helpful staff especially alexi at the pool.

we were pleasantly surprised by the breakfast options & variations from day to day

the breakfast is quite good and well laid out

pool area was disappointing- the laundry facilities exausts near the pool desk

the laundrymat was a big plus

room was very clean and comfortable breakfast was very good with a great selection if ever in the need of a hotel in the area,will

wifi was great, nice size rooms

the location is decent, and there is parking, wifi and hot shower worked, saw no roaches, rats or corpses, and that's just about all that s

wifi didn't work

there was wifi and hot water in the shower. free parking.

pool, excellent greek resteraunt in the lobby

close to airport and cruise port. nice pool area and patio overlooking lake. nice breakfast.

as we were half way into our holiday i needed to do laundry and found the laundry room to be very small with only one washing machine and one

pool was closed but i understand why

staff was tremendously helpful, who got us situated when we arrived, including our dining and shuttle arrangements

location. and shuttle service. friendly staff.

comfortable, convenient, and clean. great gym, greater location, great in-room appliances.

room was ready for early check in

great room size, good gym, front desk help were excellent

they had a pretty nice pool, but they also had a free coffee bar and a 24 hour gym

gymn should have to open 24 hours

shuttle ending @ 9 pm before all flights land.

we rented a suit for 5 people, 3 adults and 2 kids. the beds were a little small for 2 adults.

the bar nor pool were open when we were there

we successfully washed our clothes in the laundry room

of late check out due to wife participation in a u of miami medical seminar / training

we had a single room with king for 2 adults and 2 kids, the hotel staff was completely incompetent, and we were woken up at 4 am by a party next door

the gym and basketball course was ok.

location very convenient room very big gym open 24/7 and well equipped

there were 2 million kids

early check in and late check out were facilitated

more fruits for breakfast

like the breakfast comfortable bed quite rooms

didn't like that there wasn't bacon for breakfast only sausage

the gym could’ve been better.

breakfast was adequate, but not as nice or plentiful as it has been in the past

great hotel with perhaps the best hotel gym i have ever seen. very nice rooms.

they were very accommodating to a late check out

breakfast not included

pool was pretty

the staff was extremely friendly and very accommodating, from the shuttle people to cleaning crew and front desk

the staff was incredible and the rooms were very clean. and the breakfast was great

excellent! shuttle service was fast. breakfast was yummy!

they have a kitchen for if you want to cook

shuttle taking us to cruise port was satisfactory

great kitchen and vanity room

room has a door that conectes with the next room at 5 am the noise was very loud and kids running around at 2 am

was very clean, and quite, considering there was a pool and bar, it was close to the airport, and a shuttle was provided, the bar was amazing best

i had the room for two days n the housekeeping tossed all my kids snacks and juice away

the only thing the tv did not have any kids channel, or many options but other than that it was great

pool

restaurant and bar onsite

gym is extremely clean and complete

restaurant in the hotel by the bar was excellent

shuttle was easy and convenient to use

the bar tender and the pool area!!

a nice outdoor pool, a gym, rooms are spacious, nice and comfortable

for the airport, prompt shuttle service every 20 min, friendly and helpful staff, good beds and gym

great stopover location for one night/ business. great gym, pool, friendly staff and comfy beds

nice pool and fitness center

clean the pool is and the shuttles to and from the airport

the phone didn't work for us to call for room service

my kids liked having a balcony to play on

the restaurant and bar staff were exceptional after our flight delays resulted in this stay.

pool was great. pool table for kids

the staff were very friendly and helpful. the shuttle ran on time.

staff, great breakfast, wonderful staff and a free airport shuttle that leave every 30 minutes

there was no shuttle to the malls

they offer a good breakfast as well

the shuttle to the boat didnt happen had to pay for aaa cab/

having the shuttle bus from and to airport was amazing

well laid out room with kitchen area, sitting area, lovely comfy bed and nice bathroom

i didn't like the pool was way on the other side

and the pool was very cold, wish it were a little warmer

staff, a nice swimming pool and jacuzzi

no real need to have a fully equipped kitchen in an airport hotel

airport shuttle a big bonus

had sent the hotel a message asking if they pickup from the airport or have a shuttle- no one even bothered to reply

the parking i have to pay and i dint know about it , and i have to pay for the wifi

for the price we should have free wifi

we used the pool on a day resort upon our return from our cruise and we all appreciated the chill day to simply

location and the shuttle service

he was efficient but quite intense and yelled at my kids and expected tips

pool, hot tub, great food and a starbucks

outside pool closed before 8:30pm on a saturday night so we didn't get to us the pool at all

the gym was really nice, my husband loved it

the staff the breakfast everything was good

i did not eat breakfast

style welcoming and well set up hotel with heated pool, jacuzzi and free parking

pool and small gym very quiet and well maintained

clean and comfortable. gym and pool and breakfast were great too

room service available but pricey

no pool, no room service, no breakfast

wifi was not very good. we kept losing the connection.

no restaurant. no room service.

no breakfast in restaurant. i think room service only.

the pool is always clean

free breakfast and being able to do my laundry on the premises

loved the pool..the rooms clean and neat

everything you would expect from a good motel, and americana vibe in the pool area.

the pool area was fantastic - a large pool with both a deep and a shallow end, heated the perfect

the restaurant & bar staff where absolutely amazing. great facilities.

there is a golf court in front of the hotel so your room can have a nice view

should provide a late check out service for travels with late flights

my kids really enjoyed the pool

i also enjoyed the facilities generally, including the gym

was not really breakfast, a bar to go inside of a brown bag along with an apple

the hotel was undergoing major building and refurbishment work, resulting in the gym and restaurant being closed

pool was always quiet and relaxing

swimming pool

it's in the middle of nowhere... n it's short staffed when it comes to the bar and dining.

i do not recommend this place especially if you have kids

could not guarantee a late check out on the next day, even after

the brekfast had no milk. so it was rather limited for our kids.

the hotel staff was very courteous and helpful. the kids loved the swimming pool.

breakfast was very nice. location just soso

breakfast lineup was strange with offering bacon only on tuesday

hot tub was hot and the swimming pool was heated

beds were very hard, and there was never any laundry service in the building when we asked for extra towels

just about everything. breakfast was very good, room was confortable and very clean.

loved the pool

pool

gym looked

the shuttle to dolphin mall was very useful

the room was realy nice, pool was phenomenal, all around great experience.

gym facility and pool were better than most in the area.

great to have a kitchen when you travel with kids

no allowance for late check out despite long stay at the hotel.

nice gym and swimming pool

free shuttle to airport

room service and the breakfast bar did not have anything for vegans/vegetarians

there is also a gym

pool view is great especially at

loved the location. loved the pool

breakfast was good. price affordable. away from traffic. good customer servic

hung out by the pool area

not a big pool at all.

great service, laundry, pool and gym

had laundry, gym, pool, and a little store

laid out, and full of useful amenities including onsite (and complimentary) laundry facilities, a gym, a pool, and a little store where you can buy food

an essentially equipped gym was available, as well as the laundry with washers and dryers

great shuttle service & shuttle staff

breakfast limited, gym closed due to pandemic.

has several amenities which include on site laundry, a gift shop mini store, a restaurant, a gym

there was a restaurant, car rental place, arcade, and gym on the premises

it was really unnerving for someone travelling alone with two small kids

everything was good from the kitchenette to the laundry

room was bigger than expected and the equipped kitchen was a surprise

there was a small pool and gym, but i did not make use of either during my stay

gym

pool was not working

towels for pool

great hotel with a free shuttle to the airport. lovely pool and breakfast. excellent.

i like the pool area it was clean

there is a laundry room ,the food trailers outside and the breakfast

desk staff quite rude when asked for change for laundry and made my wife sign for extra towels for the pool

no gym

excellent friendly and helpful staff. pilothouse bar restaurant excellent.

the outdoor pool was clean and refreshing

i've stayed before. it's always clean, the staff kind and professional. shuttle on time.

the gym was small but contained everything you need for a workout

large room with kitchen

the breakfast is great

could’ve had a better variety for breakfast. but the coffee was great.

i like having the kitchen which gave the option of whipping up a meal if we didn't want to dine out

location and laundry

us at sunset which was around the time we came back to the hotel because we couldn’t get an early check in without paying for one

breakfast, pleasant staff, clean, bed was extremely comfortable, did not hear a single

arrived very early for our check in

lots of travel essentials available (pool, gym, store, food truck on site, free breakfast)

no restaurant on site, but a grill restaurant & bar in the embassy suite next door

plenty of room. kitchen

very clean, great breakfast, wonderful room and amenities

the airport shuttle service was on time and the driver friendly and helpful

it was lovely. the breakfast was excellent. just what we needed. thank you

breakfast

is a little far on the shuttle, but it was worth it

gym facilities

breakfast and gym.

there is a small very nice pool area and patio

asked for a late check out, pay $50 and stay until 4pm

m and pool) excellent breakfast

the $60 daily deposit. unnecessary if you don't plan to use room service.

gym and business center are nice

good size rooms good facilities

there was a laundry room in the hotel that i really needed , since we were just returning from a cruise

noise from airplanes taking off, noisy air con, small space in gym and breakfast room

very slow internet, some stains on the sofa, old lifts, tiny gym

recommend more then a one night stay, cause they won't do room service even if you asked them too

appreciated the late check out

e hotel dryer was out of

the breakfast was excellent

laundry handy (paywave) on our level & prob 1 hr 20mins to wash & dry

did not have the time to partake of the breakfast but i checked it out and found that it had a good variety and i would have enjoyed it had

they offered to keep our things in the laundry

chose this location because of the included parking and free shuttle to the cruise port