pool not cleaned in morning and lots of bugs, lots of trash in retention pond behind pool at hotel,

accommodations for the entire family, kitchen provided, fitness and laundry rooms.

the breakfast was excellent and sufficient.

breakfast, clean room, great shower, definitely business class stay. i love it.

accommodations for the entire family, kitchen provided, fitness and laundry rooms.

staff, the breakfast, the pool, the cleanliness of the rooms their just the best hotel

nice small gym

very friendly staff. very nice clean pool and workout area

they also have a nice fitness center and pool

don't go out of your way for the breakfast! broken gym equipment

the pool was great and the room was beautiful

i didn't use the pool, but it was very pretty

late check out

the pool area was very nice

cleanliness, location, breakfast, the customer service.

clean, all what you need is near by. staff super helpful. pool and laundry great for families.

the pool area looked nice

loved the pool

chose best western kendall for the parking, laundry facilities, hot tub, gym, and continental breakfast

they did have laundry but we didn't use

clean, friendly staff, great for kids, good breakfast, big room, pool.

high quality interior, super friendly staff, gym, pool.

of the guess across my room, had very noisy kids

very clean property. a lot of room for kids to play

good breakfast

i did not have a chance to try the swimming pool here

hot healthy breakfast

wish the pool was open longer

it was clean and they had free breakfast

laundry services available

pool was clean

loved the pool..rooms were clean and neat

free breakfast and being able to do my laundry on the premises

that they had on site laundry facilities very nice pool area lucy was very accommodating with our usage of the house

too much chlorine in the pool

great accommodations

the pool the room the service and the staff was extremely friendly

a 20 minute ride to south beach and hotel is kept clean with a bar down stairs and a decent gym for some cardio and free weights

room service could be improved, requested it once for my room and only the beds were made, bathroom

the food from the bar was amazing.

staff was amazing! room was comfy. hotel bar was great. great location.

nice practical gym as well

gym facility is excellent

no microwave and the pool was out of order the first day at the hotel.

was music until 11 pm at the pool and started very early also

did not like how my devices needed to always reconnect to the wifi

best location in parking lot with dolphin mall

laundry costs are expensive

check-in and check-out was great, pool is clean and secure, bar is well update and service good

the laundry detergent and dryer sheets should be included in the package.

breakfast served and no microwave in the room the only microwave was in the front by the

proximity to all i need. the pool. it has a gym, though minimal. uber drivers can find it.

the breakfast was good. and the elevators are awesome.

staff was extremely helpful, the room and facility was clean and i especially enjoyed the spa tub

the pool and being close to dadeland mall.

liked the gym area and the proximity to restaurants, supermarket, airport, mall and access to the

we enjoyed the bar area and the food the most

the counter answer and approach. the bar closes early.

the gym was pretty good for a hotel gym

but the pool area and the huge gym are really nice

was very happy with my stay, staff was mostly friendly and the food and bar was very nice, overall a very nice hotel

location and breakfast

nice and clean room. good gym and a superb breakfast.

nice breakfast selection. very thoughtful to give water and snacks at check-in.

well equipped gym and entertainment area

the gym is good for quick workout

pool was cold. this is my 3rd stay.... it's not normally cold.

they have a restaurant and bar inside as well

gym was a plus

helpful staff, well appointed room with many amenities. nice pool area.

wished the fitness center had a bit more variety of equipment

kids were happy with american breakfast

staff, well maintained hotel, good breakfast options and clean

the facilities and the option of laundry room

everything! free breakfast, friendly staff, very clean!! we would for sure stay here again.

kids had the pool to themselves. good a/c in the rooms.

breakfast has a wide choice from hot to cold and also a pancake and waffle station that our kids loved as it was a make your own

free breakfast was a major feature, as well as being able to eat a delivered dinner in the dining room

location is great facilities in the hotel good used pool and computer room

this is great especially when traveling with kids

the pool was clean and spacious

the concierge was very courteous and so was the bellhop, and the bar tender as well

the gym was excellent as well

no room service under 4 days long stay pool was cold

pool was ok

pool and gym with complimentary towels

our room had a kitchen and e living room

clean hotel/inn with very good swimming pool, gym and laundry room

good breakfast and a nice swimming pool, a good laundry and a fitness center

very large room with full size kitchen

the breakfast was another standout

breakfast was not included and was a la cart. ther was no buffet

too bad breakfast was not included

just a little option for included breakfast

comfort, value, pool

kids were able to swim until pool close

the kitchen cabinets / handles had finger prints all over

the laundry room and ice maker were close to the assigned room

choice of tv channels could have been better, also to much kids running up and down on the floors

breakfast options

great gym , the pool area was really nice . love the atmosphere of the lounge area.

no parking

the slooooooooooow, like really slow wifi. terrible!

i loved the fact that the gym was 24/7 and it was nice and clean, a bit small but with the right equipment

newly remodeled. excellent wifi service for work, relaxing pool and hot tub

gym was nice al bar tenders were very kind

breakfast , excelent swimming pool, nice staff

kids were sleeping in the car

i suppose a great kitchenette located in the room, compensates for the average breakfast

xyz bar and bartender were awesome

i was a water bug in my kitchen the first night.

was no elevator, parking was limited and the pool was small an right in the parking lot

all you need. offered extra amenities like kitchenware.

has a whole kitchen in in case you want to cook

the pool had leaves in it

no laundry facilities limited breakfast options

it was a nice hotel i love the pool

for visitors with kids or staying 4/5 days may need to do laundry

bagel breakfast was great

more breakfast options

bed very hard. no forks and jnives in kitchen.

staff was very helpful and gracious. breakfast was high quality eith msny choices.

good breakfast, laundry services at the hotel

the pool was a little foggy...no one to clean it up

the kind staff, the facilities, the fitness center, parking lot, very good wifi

i couldn't get in the pool cause it was windy outside

location, pool

the pool, the staff, and the room.

not my first time staying here , it’s been like my 7 time , and have never been able to use the pool its always look

nothing else. just need time to enjoy the pool

kitchen was good large room excellent staff nice gym free laundry facility

device for making coffee, boiled water, clerk is good at english and nice, hotel is with swimming pool and gym, good place for stay

in front of the hotel there´s a great park with kids area, running area and a water park

has everything you need in the kitchen in your room very clean laundry y dryer could use it for free it has a pool area very clean

beds, very well appointed apartment, wifi worked well, awesome staff from front desk to (free) shuttle driver sergio, let me stay in the room til 1pm for a very reasonable late checkout

clean staff helpful breakfast was 10/10 liked there shuttle service and even drop you off anywhere within 3 miles for

hotel advertised a shuttle from miami airport but, having waited for 40 minutes, we eventually got a taxi to the hotel

shuttle offered and also no anti-bacterial pumps near any common areas that guests are frequently

room service was prompt, food was good

the breakfast dinner was excellent

the gym, restaurants were nice. i liked the shops

gym needs maintenance or an upgrade

oh yea, the pool was awesome

there were 2 million kids

we had a single room with king for 2 adults and 2 kids, the hotel staff was completely incompetent, and we were woken up at 4 am by a party next door

pool is open

me and my kids got sick

was very clean, and quite, considering there was a pool and bar, it was close to the airport, and a shuttle was provided, the bar was amazing best french fries

staff. pool. attention

were very dated laundry machines were broken found hair in breakfast extra charges for parking rooms were stinky

gym, room

it was very clean and i enjoyed breakfast along with the bar and pool!

i do not like only ,pay the breakfast

pool, and outdoor seating

early check in

i needed to be, free parking, not too crowded, great staff, pool, outside area by water, small gym

no free breakfast

the complimentary shuttle made for easy transportation, especially since it ran every 30 minutes and the continental

the breakfast oatmeal was too runny, eggs too salty and breakfast diced potato’s inedible.

location to airport and hard rock stadium (30 minutes), very clean, free parking, free breakfast and friendly staff

breakfast offered more than expected, the staff was very friendly, the shuttle service to the airport was great

staff was very nice, especially oscar, the shuttle driver

room, breakfast and pool.

we rented a suit for 5 people, 3 adults and 2 kids. the beds were a little small for 2 adults.

there was limited shade at the pool during the peak sun.

there, and it really shows - from careless valet staff who hang up on you rudely, to msg filled room service which is usually wrong, the hotel is not being run well

shuttle service bad! had to call 3 times to be picked up.

you have to try the trump burger at champions bar & grille

also, shella from florida who helped with a snack from the bar was genuinely happy to carry on a conversation and made me and my boys enjoy our time there

bar and restaurants anywhere in the country

i loved our room and hotel interiors , very pretty , different, the size of pool was huge

lobby is wonderful as well, with a few large cages with canaries - a delight for bird lovers and kids

comfortable rooms, beautiful property, scenic golf course, complete exercise facility, incredible swimming

the golf bays are amazing and everyone is so helpful 100% of the time

giant pool is very nice and italian restaurant served delicious dinner and breakfast too

hotel was super clean (the rooms, the check-in area, the pool), the front desk staff was excellent, the complimentary breakfast was tasty

the room was great for a family with older kids

the other thing was, the pools were not heated and my kids were looking forward to spending much time in the pool, but they got in and out pretty fast

everyrhing was great. rooms nice and cosy good breakfast

the tiles for the handle bar in the shower had stains on them.

there is no water in fitness

hotel did offer shuttle service to the airport which is not far away

- free transfer from the airport - nice pool - fitness center

breakfast was good

the cleanliness, landscaping, good breakfast very personable.

the complimentary shuttle to the airport was really good and the staff were all very helpful.

best breakfast we ever had in the us!

the staff was service orientated, from the front desk to the breakfast

shuttle to the airport started later than we needed it

gym could have been more stacked. just had some dumbbells and a bench.

there was not a full kitchen

breakfast with a different menu everyday; friendly and resourceful staff; free parking; self-laundry; uninterrupted internet connectivity; proximity to airport, airport

also needed some quarters for laundry

were not welcoming upon arrival or in general during our stay apart from the kitchen and cleaning staff

shuttle service and staff very professional, customer service excellent

i liked that they offered shuttle service to the mall as well to the cruise port

was close to airport and free shuttle service to airport wa greatly appreciated

the bistro was great and so was the pool

nice location, close to airport. shopping and restaurants large and roomy gym.

if i would have had my kids i would have left

the pool was great and the kids enjoyed it

also, the hotel shuttle was such a plus, and it made it easy to get a ride to and from the airport and hotel

got up the next morning and used the treadmill in the gym and then had breakfast in the kitchen area which was excellent served by a very friendly staff

it was lovely. the breakfast was excellent. just what we needed. thank you

very clean, great breakfast, wonderful room and amenities

there is a small very nice pool area and patio

the complimentary shuttle to the airport

have a restaurant and bar but it is very limited, there are places to eat near by, but you have to drive to most of the

nick in the bar always remembers my mom and i (we stay there every year when we go on a cruise out of miami)

asked for a late check out, pay $50 and stay until 4pm

convenient laundry facilities for washing clothes

good, free shuttle to airport, clean and comfortable rooms, friendly staff in spanish and the room service was fast

hours of pool

airport shuttle, staff friendly & guest laundry on site

clean, friendly & helpful staff, shuttle available.

excellent interior, good gym, great pool, nice bar & restaurant

beautiful, clean, the bar was nice, comfortable bed.. i definitely will stay here again.

super friendly front staff, large and comfortable room, decent gym and reliable airport shuttle.

limited breakfast options if you didn't want the buffet

front desk is run by a bunch of college kids with no training

hotel was clean and the pool area was well kept up and the kids had a blast swimming and playing chess

we misses the courtesy shuttle in miami due to flight delays and waiting for the luggage

i was travelling with my husband who is legally blind and then three kids under 6

15-20 minute drive to south beach miami if you leave at a good time, complimentary parking and breakfast, very

hotel gym had no sanitary wipes

breakfast was not included as advertise.

they also had a pool and nice outdoor seating area

modern, nice facilities (gym and pool) and the staff was great

the rooms were just as described, and the pool was

the bar & lounge area

the area, pool, hotel room and breakfast

the price for one night was $400. not close enough to walk to many stores for kids snacks.

loved the free hot breakfast and free happy hour

the breakfast was very good. the children enjoy swimming in the pool.

free breakfast ,pool,great location for our lunch and dinner ,shuttle service

the hotel also does not charge extra for a pet to stay with you which is huge since most places charge a $60+ pet fee for my small, senior

booked an extra night and they let me keep the same room and were very accommodating, nice bar area as well

gym and pool

bar was convenient and items for sale in refridgerators in lobby was helpful

the gym has zero disinfectant wipes or really anything to clean equipment which is a bit ironic under

friendly check in. accommodated early check in. chocolate chip cookies. fine wifi. big tv

when we used these vouchers at the bar we had a quite a debate with the bar tender

breakfast times too short bar inventory needs premium brands

convenient to restaurants and nice pool

location with easy access for shopping and the venetian pool which is a real jewel for coral gables

gym was bigger than normal hotels actually had weights not just treadmills

gym did not have sanitizer wipes or sanitizer for the equipment

the facilities are nice, work out room and pool, bar, etc

beautiful room and pool area. friendly, helpful staff.

communal areas in this hotel are good - the gym is modern with a few cardio machines and a weight-lifting area

location and free shuttle to airport!

the neighborhood had nothing to offer. struggled to find a place to eat or entertain kids.

shuttle was easy and convenient to use

shower gel in the room only soap, yuk no room service menu had to have it delivered only decaff coffee pods in

our airport shuttle gave us an awesome lunch recommendation we really appreciated

great for family with kids. awesome play room and pool facility

it us better to go downstairs than ordering room service

service. poor front desk and room service

also, we ordered room service which took a long time to arrive and when it did, the food was slightly burnt

location, pool area, room style.

free laundry, kitchenette, very comfortable beds

hotel either way the place was clean and spacious and had great services available including laundry

great overall gym and pool, laundry

i loved the free laundry facilities and the resturant next door! and the staff are amazing!!!!

clean an close to the airport. free laundry was a plus.

my kids stayed on the

the facilities did not match my expectations for a 4 star hotel wifi was very weak and slow in my room the quality of bathroom tissues were very poor

hotel, easy parking resort credit of $15 day to spend in the bar breakfast was included in the price and we could take it with us if we didn't finish it all

we ordered 10 different small packages on amazon so that when we arrived we had gifts for our kids

rooms are clean and beds is comfortable. nice pool. gym is 24 hours open :)

the location is decent, and there is parking, wifi and hot shower worked, saw no roaches, rats or corpses, and that's just about all that s

we had no wash clothes in our room and we had a used soap bar with hair on it

parking lot not big enough

i loved the elevator and the view of the pool. the balcony was nice at night

it has a restaurant for breakfast, and dinner, with a full bar for those who like that

had a very late arrival so i figured i didn't wanna schlep around with my kids in a taxi, etc

traveled with a group of 8, several of which were young kids

said viena bar and restaurant were open daily 11am- 12am

room large and lots of hot water, wifi excellent.

no pool, no room service, no breakfast

off a cruise i couldn't get a early check in

the pool temperature was cold. very disappointed and didn’t use the pool because of that.

they had a pretty nice pool, but they also had a free coffee bar and a 24 hour gym

well equiped bar and good food

they gave us an early check in which was convenience for the reason we were there.

equipped, breakfast was good and rich enough, serves your location and price expectations , free parking, fairly close to dolphin

spacious rooms and equipped kitchen

karla and iliana in the kitchen were very nice people

the pool hours

rooms are big with a small kitchen, fridge, dish washer, microwave etc.

pool and spa didn't work only problem after the front desk clark told me everything was working it

very tiny gym

it was clean and breakfast was delicious!

i enjoyed the towels at the pool i thought that was a great touch and the gym was an excellent amenity

staff was able to accommodate my early check in and the 12 pm check out was an excellent touch as well

ordered dinner from room service and the chicken is even under done

the room service lady threw away our food, but on our part we didn't leave a note for her not to

going to the pool feels like you re on top of the world with amazing views and great bar

the pool bar was a little slow to open at 11 am

the room service is ok, decent, nothing special

the wifi sucked , other than that it was great ud83dudc4dud83cudffe

the shuttle kept leaving people, and the rooms should have a microwave also

early check in

there was 4 of us booked but i had to pay for my kids who is part of the four

the free shuttle to the airport and it was a really nice hotel with pool