only disappointment was not having an outdoor heated pool

the hotel are very good and provide a shuttle service twice in the morning and return service twice in the afternoon

food excellent with a great breakfast

fruit, croissants & good selection of madeiran food for breakfast

related botanic gardens) on site, along with a wonderful restaurant and second restaurant at the golf course clubhouse

nice bar down the hill with good live

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in the lounge area resembling a bed sit

the fitness suite and the spa facilities are dirty and not acceptable

bar prices were quite high, but there's a fantastic bar overlooking the sea just down the road

breakfast was top notch

there was therefore a big temperature difference between the kitchen, where there was no radiator, and the living room, where there was a radiator

nice cosy living room, big kitchen, big comfortable beds with amazing pillows

no washing machine, but laundry service offered by the host

we cooked and found the kitchen well equipped

friendly peacocks greet you in the mornings :) the kitchen/living area is well equipped

parking is available

the pool was closed, the jacuzzi was closed, the gym was closed

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff, shower

comfortable bed, quiet location that was in a beautiful setting in nature, breakfast was good, parking was

at the breakfast buffet the hot selection was barely warm.

room service was

breakfast, very comfortable bed, very helpful room service & reception , great pool & bar on the roof terasse, perfekt location in the middle of

hotel, excellent service, wonderful roof top pool

breakfast buffet was lovely with eggs cooked to order, dinner in the restaurant was exceptional

they even prepared breakfast boxes for us as we had to check out before breakfast time

wifi was not working

wifi

bar

wifi worked fine

fast wifi, big and clean room, good selection of tv channels, air condition

the location, parking facilities and rooms were are all excellent

the jacuzzi in the spa was also not warm enough

perfect, breakfast perfect however it says outdoor pool adult only by end up with kids in the pool

no gym hotel is inside a shopping centre. jacuzzi wasn t very warm.

all the staff were superb and very polite, especially up on the rooftop bar and at the spa

great breakfast on our last day they they gave breakfast to take to the airport

friendly staff, excellent location and really enjoyed the breakfast

good buffet breakfast, with a good choice of fruit, meats and hot food.

i needed to checkout early and getting breakfast bag was not a problem

breakfast was very good quality, very delicious

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

free parking included

breakfasts, additionally, great idea when you can decide when room service need to replace your towels, and when you skip day, money will come back to you, free

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

very relaxing, same for the breakfast

sino dedicated) is twice more expensive than the other) and hard to distinguish each other on

no one took the room service away and didn t take the rubbish from the room

staff were very accommodating. spa and rooftop pool were amazing as well.

staff was so friendly, not sure how the staff found out it was my birthday but room service of champaign was sent

gym is ok, swimming pool great, saunas (not warm enough but very pleasant) (+) we loved the breakfast, pools, gym, and location (+) good gym and relaxing jacuzzi (+) the ameneties were great, jacuzzi,sauna, indoor pool and gym (-)the gym can have more accessories and maybe a little bigger (+) outdoor pool and indoor pool are both amazing but the gym is pathetic (+) the pools, gym, sauna and steam room are great after a day of touring (+) 5-star hotel had a lot services (gym, spa, dining etc (*) this was a nice surprise - 3 swimming pools, 2 saunas, jacuzzi, gym, big water front restaurant (*)location within walking distance to the city centre, the sea-view room was wonderful, the pools/gym and garden are lovely and the breakfast had a variety of great options (*) the hotel is big, super clean, great location within walking distance to the city centre, the gym/pools and gardens are awesome and the seaview room just stunning

the gym itself is free to use; the rest of the spa is dependent on your room/buying a pass

very spoilt, beautiful pool we swam every morning, restaurants were spot on pau de lume and sky bar were stand out

the breakfast was absolutely breathtaking, the room was huge and the staff were great

were clean,spacious and the beds were super comfortable, room service twice a day with turn down in the evening was a lovely touch

awesome spa & gym great pool with plenty of space to rest very friendly staff very good

room view quality restaurant bar ,all top class.

in one of the rooms the wifi was poor, however in the other two worked well

breakfast was great and the restaurant terrace is romantic and beautiful

staff is excellent, very polite and helpful, atmosphere is just lovely, clean rooms, very good breakfast, excellent location, adorable garden

it s a very small issue but the wifi could be better.

except lure the manger of pool bar and restaurant, he is very angry person

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

the landscaping around the pool was wonderful- it added to your enjoyment and relaxation

the pool area was well laid out

being able to sit outside beside the pool is very nice

breakfast around the pool area terrific and helpful reception / concierge service great spa very

our hire car off to await collection, giving us coffee on the terrace while they found us an early check in, giving us a tour of the

gym very poor. old hotel, not antique, and there is a difference between those two

enjoyed high tea, breakfast every morning, the sea pool, the gardens

the bar was great, and the bartender was very helpful and

pools and gym/spa facilities superb

location, grounds and pool area, room size and comfort and lastly attentive staff who made our stay pleasurable

there is a reasonably priced bar with a daily happy hour - great cocktails

pool, breakfast

walk from town centre ,had live music for some of the morning breakfasts and in evening at the pool giving lovely atmosphere

have been nice to have dedicated time slots for adults only in the indoor pool

staff let us have late check out at the end of the stay

dining around concept buffet was excellent staff very friendly and helpful - particularly to our kids outdoor pools look inviting but too cold for this time of year

with excellent facilities: room, restaurants, spa and gym

sea view one of the best, same balconey, swimming pool area impressive just on the sea, last

nice hotel with good swimming pool and gym facility.

breakfast was very tasty

breakfast buffet with amazing views, nice facilities and available services, the staff was very

the breakfast is plentiful, it's always the same food, lack of variety

and the free shuttle numerous times per day

excellent breakfast, good pool and bar facilities for casual eating.

place to stay - lovely quiet pool surrounded by beautiful gardens - breakfast very good - service outstanding from the reception to all the staff - room was very

gym equipment was very old and the multi gym somewhat dangerous

the pool was well-maintained, with towels and deckchairs readily available at any time of day

and showers by the pool could do with a face lift although the area was clean it is a bit shabby

the view from our room was amazing, as were the pool facilities and access to the ocean for a swim

breakfast was superb, huge choice and beautiful views over the ocean

location with fabulous access to the ocean for swimming and a lovely pool and sun terrace

unfortunately our room did not provide a menu for restocking of the minibar or room service (we didn't bother ask either) but this is easily solved by the large supermarket (+) plenty choice with breakfast and room service was good (+) the cleaning and the room service was superb

bar and restaurant provided great breakfast and happy hour

well equipped do be a bit more self catering, close to everything including bus stops and a great laundry up the road for people like us who are travelling for a long

there was also table tennis, mini golf and boules

quieter with seemingly older clients as no kids toys in pool

peaceful hotel with huge beautiful botanical garden, 2 exterior swimming pools (+ 1 for kids) with lots of sun beds, 1 indoor pool, 3 restaurants, spa center

the hotel has great pools, buffet breakfast and also spa facilities

gym was old and incomplete, and the spa had some broken/unavailable facilities

no kids making noise

glasses used for the bar and lunch were plastic and often looked unclean

nice rooms, pool absolutely lovely and spa aria

coffee could have been better and the gym certainly needed a good update.

really loved the breakfast included, i would say this was the best part

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice reception and people was very kind

breakfast was awesome a lot of choices and service was always very nice

we're already planning to come back next time to check out the swimming pool and spa

indoor pool and sauna were great

expectations, the room size, relaxing indoor pool area, comfortable and stylish seating in the bar and excellent

that it is small, staff very friendly, good location, adults only.

no spa no vacancy for massage

gave us great tips for how to plan to see the sites for the duration of our stay good wifi reception throughout hotel very cool that they have a handler with a bird of prey to keep

loved it being adults only. lovely ambiance and nice friendly staff

it is a 5 stars level hotel. a beautiful hotel, good breakfast, good price.

they also have parking

the restaurant at the golf club was

golf courses are nearby and the ride to the airport takes about 10-15 minutes

free parking

staff bedroom pool

good breakfast variety, evening buffet equally good

gym very spars

the wellness has 2 nice sauna and a pool

it s great that there is an opportunity to use the pool when it rains and also the gym