room service was a bit sloppy and would take my shower towels away for example

the gym was well equipped

weak wifi on the room, but great on the common areas

the bar was well stocked and had great views and entertainment on each evening

tight parking

great breakfast on our last day they they gave breakfast to take to the airport

welcoming and friendly staff, lovely rich breakfast, a big choice of fruit & a fruit salad available (i love fruit so that was a big plus for

breakfast was very good quality, very delicious

it would have been enough for a family with kids

i needed to checkout early and getting breakfast bag was not a problem

also free wifi, free water, free drinks and chocolate in the room was great

didn't like being charged 5 room service, to deliver a bucket of ice & 2 champagne glasses to our room

staff were lovely, breakfast was amazing and the location was perfect

good location good room service decent value

great roof terrace and pool, restaurant was amazing , breakfast was lovely

as it was close to perfect) i would say the lack of vegetarian options in the restaurants and for room service

rooftop pools are adults only, so if you are visiting with kids, like we did, you are a bit limited to downstairs pool/kids pool, and they seemed a little too

the food in the hotel is lovely we ate in one of the restaurants and got room service

only way to then get drink was by room service

st a bit slow delivering tea most days)

wifi worked fine

breakfast options, parking limited need to book

wifi was not working

great breakfast lovely pool area amazing view from roof top bar

wifi a bit iffy in room, good strength but failed to connect most of the time

free parking, walking distance to main attractions

excellent hotel. magnificent breakfast. luxurious large seawater pool.

wifi os poor as well

however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility

liked that they had a pool for kids and that the pools were with salted water from the ocean

the breakfast options were delicious

limited room service menu.

the room service food is of better quality than breakfast food

close to main attractions, comfort & quietness of room, breakfast options, bar, roof top pool & bar

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

i am addicted to madeira, and a key ingredient of this addiction is pestana casino park

been too reliant on it before, i still feel a little let down by this, particularly as pestana casino park has shone through as a beacon of traditionalist charms

no one took the room service away and didn t take the rubbish from the room

first day breakfast was served on the veranda overlooking the ocean

all the tours they recommended & the around the world show at the casino were excellent

piano bar nice for a drink

breakfast had a wide selection to put on ones plate

the room was great, the staff was very friendly and welcoming the breakfast was excellent

fabulous breakfast and location

except lure the manger of pool bar and restaurant, he is very angry person

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

and showers by the pool could do with a face lift although the area was clean it is a bit shabby

the gym was very poor i didn t bother using it

breakfast; very pleasant staff; pool area, incl bar & food very good; availability of shuttle in to

wonderful buffet breakfast

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on the balcony restaurant the view and location are

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

or just spend you time at the pool, with amazing views

piano and singer in cocktail bar in evening great

not that keen on the music played by the pianist in the bar .

pool, breakfast

wifi was good

the violin/guitar duo who performed in the mirimar cocktail bar were also outstanding

good indoor & outdoor pools, well equipped gym and restaurant facilities.

think that the free wifi in the room have to be improved

the bus shuttle from the hotel was really helpfull

the wifi was having issues but overall was good

the indoor pool was very nice, and they do have a gym facility, with the most basic equipment

room, beautiful view, super breakfast and a couple of nice typical shows in the bar in teh

good facilities and very friendly staff. spa was great

dining around concept buffet was excellent staff very friendly and helpful - particularly to our kids outdoor pools look inviting but too cold for this time of year

ocean view, contemporary style, breakfast and dinner buffet

one of the showers in the room didn't work, it's not critical but it's not 5 star level and the breakfast is very basic and not up to 5 star level

we could also use the gym, you have to book for same and they check your temperature before using it

& staff - room spec lived up to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities - sushi restaurant was fab

beautiful pools

between the pool and kids outdoor playground, indoor activity center, and mini golf area the toddler was entertained

the hotel has great pools, buffet breakfast and also spa facilities

we didn t went for any treatment at the spa but i m sure is lovely as well

kids being loud

pool area was great with plenty of sunbeds and direct access to the sea

eakfast was particularly delicious), with a wide variety of fresh, high-quality options

very good buffet breakfast

bar and restaurant provided great breakfast and happy hour

facility right by the ocean and a large swimming pool by the ocean

it would have been nice to have music playing around the pool

coffee could have been better and the gym certainly needed a good update.

thought entertainment was particularly good, piano and singer in lounge bar and variety shows in another bar, both traditional and modern dancing displays, and singing,

bar staff, waiting staff, domestic staff and all front of house staff are superb

pool was too cold to use

the pool area is immaculate and the views out to sea are great

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in the lounge area resembling a bed sit

excellent place to stay for a lazy week relaxing by the pool then wandering into town

are clean, breakfast was perfect

nice bar down the hill with good live

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor

breakfast was exceptional. there was a comprehensive selection of food available.

indoor pool and sauna were great

we're already planning to come back next time to check out the swimming pool and spa

breakfast very tasty - fresh fruit, vegetables, warm dishes as well

that it is small, staff very friendly, good location, adults only.

hotel is adults only , we have stayed here several times as we like the peace and quiet

everything and adults only option is a blessing.

the breakfast was excellent and plentiful

young chap at the pool/spa was very unfriendly

in front of the gardens, bedroom is spacious with large bathroom, panoramic balcony, nice breakfast, vintage interesting elegant building, restaurant is charming

free parking on hotel site

the gym was unventilated

cafe with the view, the spacious room, the rich breakfast, the amazing calue for money, the parking outside

historical feeling and beautiful location, parking

incredible gardens, swimming pool and free complete and lux spa

was first class good selection and served in a lovely room, the pool was very good as was the spa we both had an excellent massage

food excellent both dinner and breakfast

great breakfast. wonderful surroundings and staff. a very elegant hotel.

shuttle service offered but not enough departure and return times proposed

kitchen includes only very basic equipment

no washing machine, but laundry service offered by the host

little cottage with modern kitchen and bathroom

we stayed with our kids and rented two houses everything was just perfect

kitchen could have had some more knifes and a sharp ones too, better chopping boards and bigger

the kitchen is well stocked with appliances and the gym is modern and very clean

best of service, very friendly and service oriented staff, clean, perfect breakfast ;-)

the property has the second area down the road with gym and kitchen

the spa and the sunset after madeira hikes its exactly what you wished for

a lovely place, very tranquil..restful. breakfast was excellent.