really friendly staff and very family friendly. we loved the pool and had a nice stay.

spa was out of this world, food was outstanding and the room was perfect, next level comfort in the

poor signal and wifi. the property is cashless too.

we were pleased to know alcoholic drinks could still be ordered to the room upon room service, as the current guidelines did not allow for these to be served in the bar/ restaurant

didn't enjoy about or stay but the access road to the hotel and to access the back of the hotel parking was full of potholes

lodge wifi was broken so was very frustrating especially having 2 teenagers with me

location, kids loved the lights and the horses as well as the spotlessly clean and modern rooms

there wasnt a pool

friendly staff, bar prices too high,

standard of food delivery via 'room service' was appalling

wifi wasn't good in the rooms.

was good to have seperate room for kids. convenient location

easy to find and good parking

the wifi was when it wanted to work, so instead i didn t bother

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

however, too many things, like saunas, jacuzzis and the gymnasium, being out of action during my visit - at the busiest time of year

the new restaurant is now used for dinner and the original chrystal restaurant is only for breakfast

the spa was closed

very slight issues were spa not having a spa bath and the bar having a poor selection

we used the gym which was well equipped and went for a swim

room service is smashing too

close to my kids

spa and interior of the hotel

had a nice pool and gym available and the communal areas were neat and

spa and food

a couple of issues with the wifi but no real problems.

only negative was the poor parking from guests at a party - and not the hotel s fault.

nice room, good outlook, ev charger in spacious car park, great staff, excellent breakfast

receptionist was super helpful & bar waiter nick was very kind and attentive for my evening spent in the restaurant

front desk that under shower area slippery and no handrail bar both wouldn t pass zoning in america

relaxing for my wife the whole reason for trip was for her to have a bath relax with wine and no kids as bathroom at home was under refurbishment the manner reception spoke to her wasn't very

provided room service very quickly

24hr shop and starbucks, room service 24hr lovely

second visit it was room service, which was brilliant

limited menu, no food available after 9:30pm & no room service, breakfast was not good value for money and was not well done, eg one had to stand &

great breakfast so convenient to the airport

convenient for early check in at glasgow airport. quiet and comfortable.

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

so we arrived and the air conditioning leaked all over the kids bed

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

wifi really poor in room

was trouble in the hotel because of the place being to busy and with loads of drunks around the bar and reception area, not enough security for such a large crowd

had to buy an extra room for kids

beds were very uncomfortable and the noise was terrible kids running up and down the corridor all night

my kids had to change rooms because the window literally fell off

bar, restaurant and pool facilities were all fantastic and the staff at the grill were so accommodating and attentive

from the welcome, valet parking, reception check in/out , breakfast choice and service

the hotel it amazing swimming rooms ect but room service need looked at as food was cold

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams, everyone we met was

spa helpful staff beatiful grounds boat trip

the pool area changing rooms are quite dated could be doing with a wee revamp.

excellent tapas bar and best breakfast set up we have ever encountered.

the bar staff were good and the dinner excellent

spa was relaxing and welcoming

bar, restaurant and gym close late which is great if you are visiting for business and are only able to use the

indoor spa and pool spotless & gym has great range of training equipment

the kids started sneezing and coughing as soon as the sofa-bed was pulled out

gym and leisure facilities are good too

the wifi was poor and sluggish

the gym, large pool and changing area were fantastic

lots of choice at breakfast

wifi wasn t good. the signal was weak and couldn t really use it much.

very comfortable and the breakfast was unbelievable really delicious and fresh and local

i found out on this trip that i could do laundry which was a big bonus

street parking, just near the front door

super clean, great food and bar downstairs, neat beer garden, and outstanding and friendly staff

very clean, room had everything we needed! great breakfast, and really friendly, helpful staff!

friendly clean great breakfast

the toilet beautiful lot of mirrors, sadly couldn't stay for the breakfast as i was late for a meeting

nice clean rooms. good breakfast. friendly staff

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

allowed me early check in which was most helpful

early check in and 12pm check out

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

female in the bar controls the whole place

the bar was exceptionally cozy with loads of drinks and food to choose from

well stocked bar with great selection of whiskies

in late ant room service for food telephone responder grumpy bacon roll was a bacon sandwich- not much bacon

very kind and organised a very early check in as i was flying in for a family funeral .

great, nice quiet area around 30 minutes from glasgow city centre, there's a nice spread on for breakfast and the owners where lovely along with their doggos, very welcoming, informative and

great breakfast, great grounds.

our dinner in the hotel was also great, no faults whatsoever and breakfast was also perfect

maybe the breakfast offer could have had proper english one (sausages and hahsbrowns )

the kitchen was stocked with everything you could imagine and available to help yourself, the breakfast was fantastic, like a bakery had delivered the entire stock of cakes, croissants,

the dinner was amazing and the pool and hot tub was a

the gym, swimming pool, and sauna make this place very attractive

restaurant was closed, however we went down to the local pub and had a nice bar meal

the pool and spa facilities were amazing! and the reception staff were lovely.

large, well-equipped room and great to have the spa, bar and restaurant as well.

late check out is a real bonus too

caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited, again, great service

nikos on reception was so lovely and christopher at the bar was great

and then walk through the gym to get into the pool

view from the rooms staff bar breakfast dident get chance to yous the sap facilities or pool/gym would come back yes we would

staff, facilities and the room. gym was outstanding!

feeling hotel, staff were excellent, on site bar has a good selection of drinks, and food is pretty good

professional, and helpful, ensuring our stay was as confort as possible with having two young kids

great gym on site also

staff were lovely, food was great, pool was great, rooms were perfect, location to hydro was convenient oh and they had a starbucks

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

the breakfast and late check out.

breakfast was lovely and also room service came up within 15 min

felt welcome with the kids

- we made use of the gym, pool and spa facilities - fantastic

was very big breakfast was fab staff were friendly and efficient room temperature was good

a few weeks ahead of visit and could not get the spa treatment requested , fully booked up which was disappointing as it was a treat for my husbands

great gym facilities

wifi not available free

swimming pool

handy for town and good parking for £10. excellent pool for kids

we really enjoyed the food when we ordered room service twice

lovely hotel lovely staff. arrived early and got an early check in . breakfast was lovely.

got early check in. lovely staff late bar late food

all good wifi through out

great breakfast all freshly cooked with unlimited tea and coffee

about this hotel, such friendly helpful staff, a wonderfully spacious room, the pool and gym were fantastic and we enjoyed a drink in the bar

we required early check in and it was sorted absolutely fantastic

the room service was prompt and the wifi was great.

kids love the pool and hotel overall

lovely warm room, great breakfast, best hotel gym i've ever seen with pool, sauna and steam room