breakfast was on room price and was very good fresh and plenty to choose from

the bar had a great atmosphere and there was a fantastic selection of drinks on offer too

staff were really helpful and friendly. nice bar and restaurant

bar staff are friendly and made us feel welcome

night and the bed and pillows were super comfortable and i didn't hear any noise at all from the bar below, just a bit of noise from the traffic outside but this quietened down after rush hour

swimming pool, good, parking good and room service was very

kids loved it

very nice room service menu

great gym facilities. breakfast was superb

friendly staff, pool perfect for the kids to unwind, brilliant choice at breakfast !

oom service)

comfortable bed, great shower, mini fridge, excellent tv, safe, great restaurant and a gym

has a kids menu which is however a plus

lacked pressure ___reported this to reception breakfast menu/room service could be improved pillows were

relaxing for my wife the whole reason for trip was for her to have a bath relax with wine and no kids as bathroom at home was under refurbishment the manner reception spoke to her wasn't very

on late flight

walk to the airport for an early check in

i had a long trip and they accommodated me with a late check out

little breakfast options if you have an early flight

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

was no room service

small room, wifi is slow, we stayed at the time of two wedding events which raised the noise levels at 2 am to

the guy behind the bar was excellent, professional

had to buy an extra room for kids

we also ordered room service up to our room which came quickly and was delicious

we hadn't booked a table for dinner on one stay but the whole restaurant menu is available for room service so we had dinner in our room which was delicious

wifi strength could be better

an added bonus was the spa and pool facilities which we had free access to which was a real treat for the kids

good wifi

excellent wifi signal in room and throughout hotel,which is something you do not always get at some hotels

property was incredible, was super clean and great value for money , the pool is lovely and good gym facilities

car parking. always difficult to find a space during daytime working hours

great hit breakfast

breakfast was delicious.

kids and babies in pool after 8pm

wine in the bar was very expensive but they were my only negatives

large room comfy bed, lots of hot water, free safe, late check out, good location and parking

the tattle scones on the breakfast bar were very very tough.

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

was nothing to dislike friendly helpful staff,vfranred an early check in and everything was

our view was of the gym/ event section

breakfast can be better, the speed of refilling and the no. of choices

bar food really

was very clean and i like their swimming pool also their staff are helpful and friendly

lovely pool with floats for kids to play with and nice steam room and sauna

nice clean room. friendly staff. lovely dinner and good breakfast

friendly staff lovely premier room, free mini bar access to club lounge fabulous breakfasts and dinner was great will return and recommend

welcome and an early check in

loved our overnight stay,staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will next stay ,wish we had stayed longer but will return the

also food excellent with a varied choice for kids and

very kind and organised a very early check in as i was flying in for a family funeral .

room was too hot and no air con the gym is a disaster

the staff were amazing and checking in late at night was absolutely no hassle, we were also kindly given a free late check out

staff were friendly, food and room service was great and felt really safe staying there as a solo female traveller - would

the bar was exceptionally cozy with loads of drinks and food to choose from

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

enjoyed our breakfast, the swimming pool and the staff were extra friendly especially to the kids

are in the bar in the evening which was good value for money

room was spacious clean pool and thermal spa was good communal species where excellent

no swimming pool open

staff at the reception desk was very helpful and friendly. they were very nice to my kids

pool and facilities were great and room was very spacious and comfy

great spa facilities

pool is open to the public, so i didn't get in for a swim for kids but maybe next time

family rooms spacious and very comfortable with wifi

the swimming pool is warm and free

breakfast was fantastic

ffee machine in room and late check out) were all agreed to by staff who had exceptional customer service

food was really delicious- we are in the restaurant once and room service once

very clean, well laid out, breakfast amazing.

the breakfast was delicious, i thought it was a nice touch that we were shown to a table in the

not up to the 5 star cleanness's , lamp shade was full of dust along with the top of the mini bar , a simple wipe with a cloth on this would make it not so visible , the spa facilities were

not working and pool was quite cold but overall a lovely spa, food a little pricey - almost as much as we paid to

breakfast average but the rest of stay excellent

amazing decor great spa facilities

we didn't play golf, but it looks great

24 hour room service was great.

ideal location ,great value for money and a great breakfast

breakfast was lovely and we ordered room service from the restaurant and it was really tasty

neat maintenance and high speed wifi

the room was very clean and we'll equipped. we used room service which was excellent.

wifi worked well

and although due to the restrictions we couldn't access all the facilities the option of the room service was superb , the breakfast was good and the location is excellent , george square to

loved the music theme and the music played in bar area

due to long flight,we asked early check in but they refused although the had free rooms

the best part was the staff, we needed early check in and the lovely daniel made that possible for us

we ordered room service late that night and it was very quick and very tastey

why can’t guests without kids open the windows

my father passed away the last night and they allowed us a late check out with no extra charge

nice hotel for a night away with out the kids

really welcoming with the kids and the dog. team were fab, food was good and rooms nice

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge (*) we also used the laundry service which was so so easy and efficient (-)laundry was the only problem (-)body towels had a weird smell, something wrong was with the laundry (*)location, within walking distance to charing cross station, several restaurants, 24hr public laundry service (-)no laundry facilities close by. (-) outlook on to back of buildings with laundry(

the buffet breakfast was exceptional and the bar and lounge area is spacious and comfortable

breakfast was very tasty, nice and hot with lovely selection

were very friendly and helpful, the bed very comfortable and the selection of food available at breakfast astounding

the market to keep away from noise - comfortable room size ( big enough ) - toys and stories for kids - excellent service - reasonable price - it is really amazing (+)spain missed our train/bus home and were stuck just all round fantastic and were amazing with the kids cannot thank them enough (+)available at reasonable prices, some toys for them to play with and breakfast was free for the kids (+) they even had a small play area in the lobby, which was great for kids (*) we had 2 young kids (8 & 11) and the pull out bed was just nice for them (+) i like it had a kids area for my kids kept them entertained while we sat and had something to eat (+)friendly staff..pool table and play area for kids. (+)pool table for kids (+)i liked the location. i liked the fact that kids do not pay for breakfast which was very good. (-)the sofa for 2 kids aged 12 and 15 was small. (+)super nice and attentive staff. kids even got a little surprise welcome gift! nice breakfast!

the music by the bar in the evening could be mixed.

room, lovely decor and a really comfortable bed, lovely staff, nice gym and a nice breakfast menu

everything was fantastic, such lovely staff especially at breakfast, which was lovely.

there is a gym but i didn’t use it

comfortable, beautiful décor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

room was lovely and so was breakfast. staff were really good and went out of their way to help.

the gym was tiny could only fit 2 people and the ceilings are max 7 feet tall.

quite a small room service menu, however the food was lovely.

booked our breakfast for 9am as we had booked the spa, it came at 925 which didn t leave much time to eat &

24hr gym available which was great

check in close to all amenities quiet for family with small children kids loved the bunk

facing central train station within easy walking distance of george square, tour buses, shops bars and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor

no laundrette or laundry service

and even rollerbowl thing for 2 kids

excellent choice at breakfast

wasn’t ready till nearly 4 and had asked for early check in

we stayed in the junior suite we are a family of four with two kids so the room size was perfect

room was amazing and great layout to accommodate children my kids loved the bunk beds will definitely be back

would have loved to experience the hotel facilities, the bar , restaurants, atmosphere under normal circumstances so there was nothing i didn’t like that

only thing we thought was too many kids in pool but that's somthing that happens everywhere

20 at night as there was family with kids on both sides maybe not so good for couples on a nite

early check in and was called back by the very kind receptionist to say that our room was ready and

said there was kids toys at pool when we were at spa reception but none there and extra £5 charge for tray

rooms and bathrooms fantastic. bed 1st class very good gym and leisure facilities

the late check out time of 12 oclock

as above - woken early by a laundry van!

limited bar menu served to your room, but understandable during lockdown and good options for breakfast

were excellent and very friendly x hotel was extremely comfortable and in a good location x breakfast was of a high standard

gym could have been better

room very noisy due to trains !! did keep kids awake

no wifi

room service in the evening on day two was prompt and the food was again delicious and brought by a

bar was slightly expensive the weighted cable machine in the gym is missing many attachments

room very noisy due to trains … !! did keep kids awake

gym, sauna and cold plunge made our stay extra special

spa and gym were excellent, the staff were very friendly and helpful

early check in

lovely, inviting bar area

it was good to have a gym but could have offered a stationary bike.

we arrived early and they were able to give us a room on both times though with an early check in fee on the

big buffet breakfast with many options

room service, early check in package

staff, gym, location, top floor

good breakfast

room service as advertised, no daily cleaning service

preferred a decent sausage for breakfast

we had room service continental breakfast, more than enough of it!

they need a better room service menu

were unfortunately next door to a couple with screaming kids but that was not the hotels fault

our room was way too small for two. we had no option for an early check in.

room had a sofa bed which kids said was ok

room, breakfast, shower

the staff were great and allowed us to have an early check in

breakfast was lovely and plenty of

breakfast snd waiting staff very friendly,10/10 for scrambled eggs

restaurant and bar available and a great serves a great breakfast

nevertheless, the kids loved it

view over the river at the end of the hallway is a great feature, kids loved it

nice and clean, great breakfast

fantastic wifi, hospitality corner was great, hotel very clean and central. we will return

wifi

no early check in.

location great room service, for food/drink using the ibis app

happy with the hotel and late check out was even better, would definitely stay again

the friendly staff. conservatory bar & breakfast room over looking st george's square.

great location, next to train station , friendly staff , staying 1 night 2 adults and 3 kids

a junior suite was upgraded to a studio suite no charge was a great deal for us including breakfast room was excellent everything about our stay was

i didn't have teh kids with me, bt it would ave been aditionally problematic if a toddler was in the room

there were excellent bar and restaurant facilities in the hotel so there was