the kitchen was stocked with everything you could imagine and available to help yourself, the breakfast was fantastic, like a bakery had delivered the entire stock of cakes, croissants,

our dinner in the hotel was also great, no faults whatsoever and breakfast was also perfect

house open 24 hours with warm comfortable and beautifully furnished sitting room, dining room and breakfast room

the hotel was open to all the campers and breakfast was available for everyone, as was the 24 hour tea, coffee and juice

great, nice quiet area around 30 minutes from glasgow city centre, there's a nice spread on for breakfast and the owners where lovely along with their doggos, very welcoming, informative and

the late checkout was excellent as was an early check in

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles lying about

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

lovely food and great selection on kids menu which is most unusual

eally a pool and gym but can t have it all!) hah

there was a gentleman in a kilt

gym is lacking in equipment but ok

the gym. very poor equipment .either bits missing or old equipment.

restaurant, etc) due to how busy we were with wedding, but everything we did experience

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

spa and food

to this hotel on several occasions but never really tried the bar restaurant

we had wifi connectivity issue in our room 201 and 203... very poor signals

breakfast was great, loads of choice

wifi was poor in the rooms but expected so didn't get as much work done as i would like but maybe

it was xmas day two families were there with there kids for xmas dinner but later that evening they spoiled other people's enjoyment drunk adults kids

noisy could hear kids in next room and could hear the airplanes

were not many staff for room service , the receptionist had to bring the stuff by her self

noisy could hear kids in next room and could hear the airplanes

had to buy an extra room for kids

got early check in. lovely staff late bar late food

lovely hotel lovely staff. arrived early and got an early check in . breakfast was lovely.

we really enjoyed the food when we ordered room service twice

central location for a great rock bar (slouch) and near to gig location the (+) very pleasant little bar with exceptionally helpful staff (+) bar open after we came back from theatre (-)beer selection in the bar could have been better. (+) the short walk to sauchiehall st we didn't mind, the 24hr bar and pool table were handy and utilised by us (+) the 24 hour restaurant and bar was also great if we got hungry (+) the bar didn't close so we could socialise when we got in (-) we especially liked the reception and bar area, the provision of snacks and the little touches , candles on the tables and general (-) access to the bar whilst we waited for coach parties to go up kept us calm

the room was very clean and we'll equipped. we used room service which was excellent.

breakfast was exceptional

available at reasonable prices, some toys for them to play with and breakfast was free for the kids

also used the gym, sauna and steam room on the roof which is brilliant,

i had asked for an early check in, however they said they could not do it.

spain missed our train/bus home and were stuck just all round fantastic and were amazing with the kids cannot thank them enough

this hotel several times over last 19 years so a bit disappointed with this stay and floor , also late check out on a saturday and cleaner decided to hoover our floor outside room at 8:30am

we got an early check in

thought the price of the room service was a bit expensive for what we ordered

nice hotel for a night away with out the kids

the girl who served us in the bar and brought our room service up was so lovely and chatty

big room , comfy, high speed wifi

room service was closing early

the location of the hotel was central as i had 3 teenagers /kids aged

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the breakfast menu our booking in the restaurant meant we were in the middle of the room

was ready, plenty tea/coffee sachets, comfy bed and staff very pleasant helped us to get into wifi on our phone

breakfast was expensive.

good wifi and simple to connect to

good breakfast

fact that you had to pay for an early check in when there was an open room

kids pizza drowned

breakfast excellent

rooms are spotlessly clean and we made use of the bar in the evening before bed and breakfast was also lovely

breakfast was delicious price was amazing location great helpful staff early check in

bags and takeaway cups, i hadn’t even thought to ask but appreciated her attentiveness as with kids it saved a lot of mess

being broken was slight pain since on 3rd floor and kids with bags

location brilliant, nice staff, room, bar area, all very good standard.

great location, friendly staff and the gym was well equipped and very clean

about the hotel was perfect just what we wanted and more, gym was excellent and staff were very friendly and helpful couldn't fault it at all and waffle

we really enjoyed the convenience of having breakfast as a basic inclusive, and a 24/7 gym that is decently equipped

restaurant and bar areas were of high standard

food at dinner was reasonably priced with good deal - kids eating free

staff went above and beyond to help and the kids loved the swimming pool, food is great although the menu is a bit limited but i’m sure that

amazing staff, clean rooms. great location, good selection of breakfast options.

late check out is a real bonus too

also food excellent with a varied choice for kids and

all the staff from front of house, concierge, bar and restaurant staff professional and polite friendly, valet parking so no hassle

entertainment for new year also had to order just eat to have food are they were to busy for room

wifi wasn't great

thank you for the late check out

staff at reception very friendly and we were able to get a late check out too which was handy after a few wines the night before

enjoyed the whole experience, from the lovely room, to the spa , we could not fault anything

very clean, well laid out, breakfast amazing.

how some of the staff were giving me looks etc because i am young and was on the 20th floor even room service when they realised i wasn't an older person changed there tune however the younger

the food in the restaurant was lovely the staff were also very friendly and helpful spoke to the kids and made us very welcome

breakfast, comfy furniture

room service was mentioned in the room but on requesting it was told it was not available very

best location, nice staff and delicious breakfast

the room was very comfy with adjustable ac/heating, a chrome cast on the tv, free and very fast wifi and a bathroom with loads of handy spaces for all your stuff, not to mention the brilliant

the ac worked well, wifi was fast, and the staff were cheerful and welcoming

the breakfast in the morning was delicious

wifi not available free

kids complained about no free wifi in the room -premier inn did it.

spa facilities were excellent

hot chocolate, pizza & cookies on arrival in the foyer which the kids loved

enjoyed our breakfast, the swimming pool and the staff were extra friendly especially to the kids

amazingly large room, excellent spa/gym

lovely, inviting bar area

we did book for the spa but somehow the dates got mixed up!

lovely little gym that was spotless friendly staff

staff were fantastic got an early check in and were so helpful with any requests

there is a gym but i didn’t use it

spacious room, excellent wi-fi, excellent air conditioning, elevator, good lighting, mini bar included in the room cost, varied and tasty

everything was fantastic, such lovely staff especially at breakfast, which was lovely.

gym small but ok

room, lovely decor and a really comfortable bed, lovely staff, nice gym and a nice breakfast menu

gym restraunt

bar food really

friendly staff, nice pool and gym. friendly staff kids menu.

was nice lovely bar and grill & great facilities

gym is fantastic

spa a little bit outdated and sauna didn't work when i was staying in

room service menu could have a bit more choice

good wifi

beds were so comfortable and the pool was great for the kids

with first class room service what's the best i've ever had even in five star hotels also although the menu in the

the hotel advertises a laundry service which was, in reality not available

very friendly helpful staff even at 1am in the morning, value for money breakfast.

laundry service was so nice

great people watching from the bar area

reception staff and bar staff very courteous

that i paid £20 for early check in when the room was ready anyway

but at night the vega bar and wspoons had coffee machine switched off

clean at all times. nice gym too

e the 7th floor bar and bowling as we simply booked for a night without the kids and listening to mum/dad on repeat, so once we got inside the room we didn’t leave until

breakfast and breakfast room was excellent

a free complimentary upgrade into the junior suite and a complimentary late check out

would have been great if the hotel have coin / self operated laundry as the next available self operated laundromat is a distance away

room was amazing and great layout to accommodate children my kids loved the bunk beds will definitely be back

we stayed in the junior suite we are a family of four with two kids so the room size was perfect

the late check out, the bar and the room size.

great price and loads of character an optional late check out and staff the friendliest

gave us late check out

we liked the card left on our 2nd day inviting us for a free drink as we didn't need room service

decent sized twin room, comfy beds, free wifi, friendly staff

location great room service, for food/drink using the ibis app

wifi could be better

really disappointed to arrive with 2 kids to realise the waffle machine was not working the 2 nights we stayed

beautiful room, lovely gym, lovely overall

room very noisy due to trains … !! did keep kids awake

room got upgraded on arrival with a late check out

the bar staff were good and the dinner excellent

it was nice that the hotel offered room service

all the beer was good in harry's bar as well as the restaurant

our kids enjoyed the pool too

the bar area was nice for a quick bite and the staff was

room was stunning. bathrooms and shower amazing. lovely food and breakfast.

great pool

lack of parking

the good - i had one of the best room service meals i've ever had, pretty perfect duck with berry jus and truffle mash, followed by

not up to the 5 star cleanness's , lamp shade was full of dust along with the top of the mini bar , a simple wipe with a cloth on this would make it not so visible , the spa facilities were

arrived a couple of hours early expecting to drop off our bags and come back to check in later but we were given early check

arrived super early and the staff were so so helpful, let us enjoy a breakfast and early check in, more than we

after a long journey the night bar was also a big plus, even just to warm up with a hot chocolate, it was such a nice experience

the price of alcohol at the bar was a little expensive.

everything was super clean and the breakfast while it only has limited options for food, it nevertheless did the trick