the pool facilities were great and the hot tub was very nice

really like the interior at the bar and restaurant

couldn t get on to wifi however i didn t ask anyone to help either

comfortable room, bed. lovely staff. room service great, if a little overpriced for a salad.

clean room,good shower bath,good tv, comfortable beds,all staff so polite and helpful,good food,kids eat free, lovely breakfast

excellent evening meal and bar and very good breakfast menu

great hotel, clean, new, amazing spa and good gym.

breakfast was very tasty. the hotel is located next to a big supermarket which is a plus.

he loves the food at the bar, especially breakfast

spa facilities and gym could be open longer.

you will be greeted by very friendly 24hour reception, safe parking, large rooms with lovely soft towels

slow breakfast service; kitchen staff not friendly

i wished room service was available until 9:30 or 10 pm

room service

and evening dinners very well set up in the restaurant, option to sit in lounge bar for lunch

long wait at the bar when only 2 people in front of us, breakfast quality wasn t as expected

paid for the breakfast and wasn t dissatisfied, just what you expect from a hilton

really lovely hotel huge bar area

room, breakfast, service all excellent.

additional payment for parking. the fitness centre was really cramped.

fact that kids could only use the swimmng pool in the middle of the day

a lovely hotel, in wonderful grounds, a well equipped gym, and an okay swimming pool

bizarrely when breakfast wasn't good. room service excellent food all hot and arrived quickly

so not happy , got bed in room at 9 , baby normally goes to bed at 7 ish so no under standings of kids there

used the gym, pool and sauna

good breakfast

place, staff where fantastic, especially the bar staff could not do enough for you nothing was to much trouble, even give us milk gor the baby,

value for money, good area for golfing , very helpful and friendly staff and clean rooms.

the breakfast was excellent and the room was very clean and the facilities in the room were excellent

opposite is an impressive golf course for golfers amongst you

the scrambled eggs were delicious, plenty of choice at breakfast, all lovely and hot!

room service was quick and again, delicious

room was comfortable, the kids felt at home

was dog friendly ,the room and the bed were very cosy,evening meal and breakfast,

not much seating in bar area for guests with a wedding going on

room above the kitchen

i had complimentary wifi, but usually you would have to pay for this which seemed a bit stingy

such a brilliant place. wonderful staff and a gym to work out after work.

spa facilities, location and staff

an early check in the day before,got to the property at 10am,and still didn t get in until 3pm

the breakfast tray delivered to the room was nicely presented with ample selection of food

also breakfast is delivered to your room, which again is a great touch but a small table and two chairs

the breakfast surpassed our expectations and i would most definitely stay here again

great breakfast

this is a definite gem of a bed and breakfast that i would not hesitate to book again

the kids loved it

and my four kids really enjoyed our night over at the leonardo hotel

really good service, lovely room and good wifi. great food for dinner and breakfast.

i love kids but the hotel was absolutely full of kids

the bar staff were also friendly and chatty as i had a drink and waited for my partner

wifi was fast and reliable

room service was terrible

the wifi was good too

lovely spacious bedroom, spotlessly clean and serviced every day breakfast is plentiful and cooked freshly the staff are very friendly and helpful

location and ease free car parking

good sized, clean room. comfortable bed and pillows. great breakfast.

breakfast was fantastic value for money, buffet style so you can eat as much as you like

i am travelling with two kids, aged 10 and 2

clean hotel, friendly helpful staff. good meal in the evening, reasonably priced bar drinks.

breakfast at sister hotel was amazing. staff were all lovely

the room service was amazing, food was very good and service very prompt and easy to order

mind you some of u with kids might be happy with that but i had a 10 mouth old so it's a little bit different for us

very pleasant staff. fridge and a safe in rooms. the use of a pool, sauna and gym. comfy beds.

to use the pool and kids in the way so we couldn't do any laps i think there should be set times for children to use

big room, was at a good price, had late check out

oh and not enough working usb ports on plugs my kids have specified

breakfast was the best we have had since arriving in the uk

breakfast contract

stayed here for the weekend with our two kids

perfect location restaurant just across the road with a little play area for the kids

have breakfast

hotel and spa and received upgrade which was very nice overlooking the lake

breakfast was great lots of options

only thing that let this hotel down was the breakfast room

swimming pool and and spa were warm and visually attractive

kids loved the high loft bed too, although the stairs were very steep

allowed early check in and late checkout

kids loved the cabin bed and it was good to have a microwave and fridge in our room

laundry room needs to have better instructions - or at least for americans

location, staff, staff very helpful, car park close by, late check out as standard

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

the room was above the bar and being friday night it was quite noisy again our fault for not checking

evening bar staff were friendly, bed was comfy

bar and outdoor seating on site

nice late check out meant we had time to visit cathedral and look at shops this morning

is a nice hotel and the rooms are nice as well and good bar and lounge area

staff were very good and helpful although there was not many of them room service was not as thorough or as timely as i would have liked

dint eat at hotel due to short stay but used bar and seating area which was good

the free wifi throughout was very handy and easy to use

wifi didn't work in our rooms

it is because of covid but there was no paperwork in the room to confirm restaurant timings, room service, telephone numbers, local info or more about the history of the building

asked for an early check in so we could get ready in comfort, and when we turned up at midday the room was ready

good amenities: hot water kettle & coffee bar in room, iron & ironing board, hair dryer & good wifi

felt sick had to leave early, get the kids out of it

that the pool was closed, as it was one of the main reasons for us choosing this hotel

swimming pool was closed throughout our stay due to a technical issue the jugs and bowls on display could do

the bar and bar area were fabulous, with plenty of tables, and the decor was very modern and relaxing

the food was delicious and the option of room service is also brilliant

a and gym)

spa facilities - all those acres, get more bikes, outdoor pool if you can't get an inside pool,

even the room service staff walk inside the room without wearing a mask

room service also ordered which never arrived even after waiting 45

the time of our visit there was a wedding party in adjacent room to the bar - although busy the waiters may have been more alert to the people in the bar requiring

parking and restaurant seating

noisy neighbouring rooms with kids screaming at 7.30am on a sunday morning!

tv channel choice but i tend not to watch tv when im away anyway, so didn't really mind, also wifi really slow

clean modern hotel felt welcome with the kids

fold out sofa bed for kids to sleep on was also of good quality

do have to have a car to get here but once settled you have the pub and adjoining solent hotel bar and restaurant on site, as well as the nearby whitely shopping centre with lots of restaurants

gorgeous outdoor meadow bar in the summer

really nice touch for the children with own robes, cookies and kids packs on bed

the snacks left on the kids bed and the vip robes

and that meant we had to join a waiting list to use the pool etc, not great for a family with kids who may not want to wait

dered newspaper didn't arrive nor did a drink ordered with food via room service) but otherwise all good

rooms lovely and good food to . nice surroundings. plenty of parking . 24 hour reception

pecially the girls on the bar last night) were all amazing

poor for parking spaces hard to find you have to wait about for someone to leave

beautiful surroundings comfy bed clean as clean lovely bath and great swimming pool

the area and grounds the building was amazing and spa health area was pritty awesome to

great spa and lovely staff

the children would of stayed in the heated swimming pool all day if she'd let them

pool and gym were great and not too busy

nice rooms good bar great location for our needs

not appealing, not helpful for a wheelchair user but not impossible, pool was cold due to

difficult getting wifi

the wifi reception was non existent on this trip

was no wifi in the room which ment i had no reception on my phone which ment i could relax as i had to

basin was tiny - although good shower wifi is strong but needs a log in every time you use it

bar well stocked

the hotel has an amazing spa, there is a pool a steam room and a jacuzzi, also you've got the opportunity to receive treatments

staff were very welcoming, the breakfast was out of this world all you can eat made to order

the bays for disabled parking could be a bit bigger

breakfast it was disappointing that no alternative milk option where available on the table

loved the bar and the terrace and the kids play area was good, the swimming pool was a bonus