it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

the pool was a nice touch, and the rooms were so clean and comfortable

shuttle: - super convenient

very nice, had easy access to local stores and parking

some of the furniture was worn and the parking lot needs to be resurfaced

the fitness room was nice

ffle machine was a bonus

beautiful courtyard and pool

loved the complimentary laundry facilities

property was in a great location, had plenty of parking spaces, great breakfast options

were no coffee cups to begin with but eventually one of the kitchen staff set out some small styrofoam cups

no breakfast but there is a restaurant

loved that the property had a restaurant and a bar at the hotel and the food was amazing for dinner and breakfast

would have liked the breakfast included.

pool was closed for no specific reason and was one of the reasons i booked it

only 1 small bar of soap.

ran out of some of the breakfast items by the time i got there at 7:30

location and quality of room and breakfast for the price

the kids loved the pool but the hot tub was out of order

didn’t like that there where kids wondering around unsupervised in the hall way when i was on my way to breakfast

the hotel and the pool area was very clean staff were very helpful and pretty

breakfast was excellent, with great coffee, a fine selection of food items, and a spacious dining

other rude guest with lots of kids that kept cutting in front of people in the breakfast line, dripping syrup all over the counter, and leaving their trash for the staff to clean

pool was closed no license yet and i was not informed when i booked the hotel through booking on no

breakfast was mid

clean. breakfast good.

pool and hot tub are the cleanest i have swam in at a hotel, the staff was very friendly and

breakfast didn't start until 6:30am.

continual breakfast was cheep quality food

enjoyed the pool and room

was pleasantly surprised to have dinner there, i knew i would have free breakfast, but it was great to have free dinner

the kitchen in the room was so amazing to have so that i could cook for my family

property was clean i had a king suite that was very comfortable and the pool was fun the kids love it made sure they went every day and the breakfast was good and it was

the. breakfast choices were great.

my room has small kitchen which we really loved it and breakfast was awesome !

breakfast area and adequate items

entry and parking lot needs to be paved, or fixed

the location, the parking, the building layout ...

air-conditioned at all, every hand sanitizer dispenser we found on the property, including in the gym, was completely empty

construction being done but not noted when i booked. very limited parking.

in the parking lot

there was a million kids running around and it was very noisy

it was nice having a full service bar and restaurant

gym and the restaurant (buffet breakfast)

location,friendly staff and service,convenient bar and restaurant.

was 30+ soccer kids and parents

laundry

staff and pool was open.

the friendly staff to the hit breakfast every morning, this place is one of my favorite places to stay

com did not include pet fee, which we were told nothing about

didn't have change to use laundry

the pictures reflected a jacuzzi in the pool room, however upon arrival there was no jacuzzi

better option for breakfast

nothing. it was all good. even breakfast was great!

hot breakfast

big suite, comfy bed, great breakfast, wonderful staff

my children really loved the pool it’s not the biggest pool but they loved the fact the water wasn’t so deep it was very

mistake was made with shuttle , but it was quickly fixed to get me to the airport on

wall outside near the parking lot was not safe for kids to play in the grass area

longer breakfast time

the breakfast was great.

kitchenette free laundry staffing specially the gm

shuttle to airport ended at midnight even though we confirmed ahead of time

kitchen area very useful as there is a supermarket next door

pool is nasty

it has a kitchen and lending station

the hotel had a great breakfast too

pool area was clean but small

perfect for our needs. indoor pool great. great breakfast. family friendly. would stay again

breakfast was hot, fresh and delicious

flight arrived about 1:30am and the shuttle was not available

staff was friendly, breakfast was great!

breakfast was good

they kept my kids life jackets i accidentally left in the closet.

sweet staff, awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved the

awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well and it was 9ft deep in the deep so they definitely loved that of going

pool was dirty and the hot tub didnt work

the breakfast was less than desirable. bananas were green. muffins and rolls were rock hard.

the layout was kind of odd as you entered it through the kitchen bathroom

the spa tub was nice ud83dudc4d

problem with a huge truck backed up to our room in the parking lot

the breakfast was also nice

there was a lot of trash in the parking areas

breakfast was great, rooms even better

nice enough to pay for an uber for us to get back to the airport because the hotel s regular shuttle person had a personal emergency and couldn t drive us back to the airport rental counter

complete kitchen in suite

bed is comfortable, room is clean, my kids love the free cookies

staff was extremely friendly, rooms & common areas clean &comfortable, comfy beds, delicious breakfast buffet, easy check in/out

the breakfast was just like being home

breakfast was good

pool awesome jacuzzi would be nice to have one in the room though if that's an option for not an

a good king bed, great housekeeping, good gym

it was a bit scary especially for those that have their kids with them heating loud yelling in the middle of the night right under their window

no late check out for non-loyalty

there was some kind of convention and the hotel was full of kids

i was only there from late at night to early the next morning so i didn't get to try the pool or the breakfast, but given the state of the rest of the hotel (waiting area, hallways, and

breakfast was excellent

the breakfast needed more variety and the pool needs a dehumidifier.

i did not try out the wifi, but the cable tv was nice

nice that they provided real breakfast

however there were torn apart abandoned cars dumped in an empty, out of use parking lot next door which was weird

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact never did so

hot breakfast

the breakfast selection

the breakfast bar was huge and i was looking forward to it the next morning only to find coffee and two flavors

the sheets and pillowcases appeared clean. bed comfortable. karaoke bar has been shut down.

we enjoyed the pool and that social distancing rules were being enforced.

did not use pool or fitness center

pool area was crowded

the indoor pool was nice

comfortable bed. breakfast. location in proximity to highway.

wifi, phone, key to doors, nothing

well lit parking, staff was helpful and courteous

breakfast

could not firms reservation, parking lot was closed.

at night, guys skateboarding & drinking in the parking lot around vehicles

there was no pool for the kids to swim.

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

no breakfast for my kids unless i pay

the bistro) was good although highly priced, swimming pool is ok, gym is tiny but ok, parking and location are great

the wait staff at the restaurant and bar were absolutely delightful!

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with our stay

gym did not have a exercise bicycle unfortunately no room service after one night's stay ad no

complimentary breakfast

staff was outstanding. breakfast was delicious. the room was beautiful.

the 24 hr gym has enough equipment for cardio and free weights

gym and great view of downtown grand rapids

the only thing was that the indoor pool was freezing because of the air conditioning being on.

had an amazing time. will be staying again. indoor pool was fantastic.

no microwave or room service

i also like the pool area, spacious and clean

and maybe a little bigger room service menu

i especially loved the room service so easy to order and came straight to the room nice and warm

the spa wasn't open.

there is absolutely no room service and parking was a rip off

pool being open. closed due to covid

they did comp us a drink at the bar while we waited but it messed up our evening schedule

kids everywhere

pool & hot tub are exceptionally ckean

the room was large and comfortable. very clean. the breakfast was one if the better

sauna, fitness room

of the building facing i-131 --- don't mind the interstate view really, but the backside of the pool room wasn't great

breakfast was excellent different variety

shuttle drivers were very nice and friendly

a shuttle from the airport would have made this perfect!

had a good breakfast in the morning

no continental breakfast nook in the lobby, but they will provide room service for an absurd fee

also, the pool is a bit small

did have to wipe down the counters in my room in the kitchen area because they were dirty

the tables in the breakfast area are not very steady.

big tv and decent wifi very spacious good breakfast friendly staff

great room with plenty of space. loved the kitchenette. bright clean bathroom. good breakfast.

the staff making the breakfast was really nice

very friendly staff, very clean facilities, breakfast was wonderful!

the breakfast could have been better

breakfast had lots of great options

breakfast was great!

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

great swim area, full hot breakfast, and sundae bar/movie the nights we stayed (fri and

in room: no creamers/sweeteners for the coffee. breakfast: dried out

area for kids was great

only thing that was inconvenient was that it was so busy that there were no towels in the pool area

4 different pools, great breakfast, kids ate free. water park for kids

asked for a early check in which was no problem, room was ready when we got there

children enjoyed the pool & adults the hot tub

breakfast bar should be open later

the breakfast was great . the bed was comfortable

the pool has been broke for over a year. fix it

the children loved the verity for berfeast and enjoyed the pool.

were upgraded at no extra cost to a room with jacuzzi tub as we requested an early check in

should have trays in the breakfast area

i like this motel it is nice and they have breakfast and a pool

breakfast was good hot and cold

toaster was not working and maybe have more than one waffles maker, kids usually monopolize it

pool was the main attraction for us and it was so cold the kids couldn't swim very long

good breakfast pool was warm for the kids

the room was great the hallways was beautiful nice pool great food friendly staff.

the guy that worked the bar was the best

pool area was small and no hot tub.

breakfast was good… would prefer better hot food… had eggs… but they looked very wet.

staff was very friendly, the breakfast was great, and the room was real clean, and the price was great too

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

stayed during the middle of the week and by 8am each morning the breakfast was slim pickings, and the coffee was empty both mornings, but we made it work

a few more hot food items for breakfast would have been great.

close to the tanger outlet and the gun lake casino

close to the highway and casino, which we went to after the reunion

breakfast had no extra's, but was ok our room had a loud, running toilet that they said they were

breakfast was only served until 9am weekdays which we were not told about upon checking in

pool is nice

very quiet, pool was great staff was wonderful

breakfast was good

pool

parking was convenient.

good location, breakfast and pool included, choice of nearby restaurants

clean beds nice pool and the staff is really good...

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room, the friendly staff, the location is near by restaurants and stores

pool was not open the wi-fi didn’t work and there were a pair of dirty panties on the side of the

location and the pool. also has a decent elevation.

location, kitchen, pool

very comfy beds! clean, beautiful, and tasty breakfast.

hot and plentiful the bed was comfortable, room spacious, the drawers and cupboards handy- the kitchen ,bbq area was superb

laundry service was broken and only available 1 w/d with a line a mile long every day

the breakfast was more than we expected

the staff was friendly and amenities such as pool and gym were available

the breakfast was good, but needed to be restocked.

the breakfast friday morning was great! the weekend was disappointing because not out on time!

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

the breakfast was really good, although i wish some of the breakfast items were labeled

breakfast included, swimming pool, clean room, quiet, friendly staff

the breakfast was amazing

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff, delicious complementary breakfasts, very nice

pool wasn't working which didn't affect us, but it was a game changer for some in our group

i liked the hot breakfast

i actually enjoyed the breakfast too

pool was a little small but that's it.

the pool was small.

no yogurt at breakfast

breakfast was wonderful and the breakfast staff was so courteous and friendly

for breakfast there could have been some protein. location was very nice.

no breakfast or pool but understandable with covid

room by the pool niçe staff clean just a great place to stay

staff is very nice and acomidating. we love the indoor pool.

location, staff is friendly, recently remodeled, the pool and hot tub are nice too!

i like the option for the early check in. it is very convenient regards. jeff

few small details could have been improved upon like the heated pool i thought could have been warmer, but not everyone in our group thought so

the rooms were huge, beds were comfortable, and breakfast was a bit above expected.

breakfast was not up to what i had expected in your corporation nicer accommodations

the pool is very cold. that will cause me to go to another hotel.

the pool area was super nice! kids loved it

the pool time slots we felt were a great way to allow people to safely utilize the amenities

took the kids here for a last minute, end of spring break trip

the free breakfast added to the experience, great variety of food

warm pool. quality of breakfast

the breakfast when we had it was very good, the staff who ran it, were so gracious and always very

pool, hot tub are beautiful

only issue was that the key to the swimming pool didn't work and the person working the front desk would have to open it for guests

the space. the laundry room.

the stairs and the closed pool

very clean and comfortable. the pool was great.

the pool area seemed a little small.

the breakfast was awesome!!!!

breakfast was very good

hot tub and swimming pool also there breakfast.

i really liked the lounge area, with the breakfast service (had to pay) but you order off a menu

the breakfast is not free.

restaurant within the hotel and the pool for the kids

the pool was definitely too cool for me personally- would have enjoyed a hot tub option

breakfast was not free

would be nice for in room coffee, instead of going to breakfast station in pajamas

was told that the bar would be open late came back at 11 pm and it was closed

breakfast was not much

girls high school golf team spent a weekday night before regionals at candlestone

breakfast was decent

very clean and comfortable. wonderful coffee machine at breakfast bar.

breakfast choices were average at best

the available breakfast and coffee is such an added bonus!

staff was great. facilities were very clean (even the gym).

keep towels stocked in pool area

bummed the pool was closed due to covid

room was nice and breakfast was good.

hot tub and pool are great. rooms comfortable

location was good. didn t try the breakfast but from what i seen looked pretty good.

the breakfast was amazing. the staff kept everything nice and neat!! always polite!!