i didn’t like how far my room was from the elevator and pool

breakfast choices were average at best

the breakfast is always great

very clean and comfortable. nice room and dining area for breakfast.

lots of kids parties going on and we did not hear a sound from all of them

to bright in pool/spa area after dark

casino, drink, eat

we ve always preferrred the pool over other hotels because it s keptvwarmer

location for breakfast was great just didn t have much of a selection

onto the lake and it was a superb location in the building; easy access to the front desk/pool/fitness room as well as the front desk - breakfast had a waffle maker and many options for toppings

breakfast was limited but good

breakfast was good. location was ok

needs more breakfast options

breakfast could have a few more choices.

had breakfast area closed

no late check out for non-loyalty

breakfast was outstanding

the bed was really confy and was allowed early check in and late check out

it was a bit scary especially for those that have their kids with them heating loud yelling in the middle of the night right under their window

the hotel had a decent fitness gym

nice kitchen in the room and good sized bathroom

enjoyed the extra space as it felt like a little apartment

the pool was open but you sign up for times and we got the whole pool to ourselves

there was a lot of trash in the parking areas

the free airport shuttle

pool and bar wasn’t open

close to airport, hotel shuttle reliable and drivers friendly and helped us with luggage.

the drinks at the bar were very expensive!

did say that they had a shuttle to the gerald r

breakfast wasn’t available this time due to covid but normally it’s great, also

didn't have a pool or a hot tub which was a little disappointing

the spa tub was nice ud83dudc4d

one lady was working the front desk and the kitchen

example; no laundry because washer was not working

room was dirty for being a spa tub room

the pictures reflected a jacuzzi in the pool room, however upon arrival there was no jacuzzi

better option for breakfast

nothing. it was all good. even breakfast was great!

we used the gym and pool

was told the pool was open

breakfast and pool were good.

staff was friendly, breakfast was great!

it would run for a very long time but after a few times of wiggling the handle it stopped and breakfast was great i didn't try the apple cinnamon waffles but they sounded and smelled amazing

sweet staff, awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved the

the pool area was also nice and enjoyable for the kids

luv that kitchen and free laundry

pool was great, staff was very friendly

location, room size, gym and laundry access, comfortable

the pool was warm

the room was pretty good, not sure why the kitchen was larger than the bedroom area but great room

the shuttle was excellent

the pool was closed but that couldn't be helped and staff was apologetic about it.

no coffee in the lobby at 4am for shuttle guests

the hotel had a great breakfast too

location, shuttle to airport at 4am, very comfortable bed.

the staff, the fitness center

early breakfast hours, size of room/bathroom. pool.

the exercise bike in the fitness facility needs replaced.

the pool wasn’t open ud83eudd79 i really wanted to go swimming

i appreciated that there was a fitness room but did not appreciate that anti-bacterial wipes were not provided - yuck

it was old, not clean and we were kept all night by loud people and small kids all night long

the airport shuttle was timely and helpful

staff at the front desk and bar were very friendly, upbeat, and willing to assist

the airport less than 10min drive, you canwalk to 7+ restaurants & shops w/out a car, restaurant/ bar on the premises, great staff shout out to hotel employee at front desk & the waitress

there was a million kids running around and it was very noisy

the pool was perfect size for my smaller kids and big alike and the hot tub was great for us adults

clean nice hotel. great price, nice breakfast.

staff were friendly. breakfast items were great.

the pool and hot tub facility were open longer honestly

self laundry free of charge.

the breakfast was actually good

great breakfast, loved the pool, and the bedroom was very comfortable!

it wasn't expensive and had a full kitchen in it! extremely nice!

kitchen was well equipped

breakfast was very good too

with kitchenette was a plus

free bfast, wifi, pet friendly

also, i am doing a fitness program called 75 hard and their gym and outside safe walking paths were perfect for my needs

the free laundry machines and mini gym were a bonus

loved the complimentary laundry facilities

cleanliness of hotel and excellent continental breakfast!!

the swimming pool is small, there’s no floating or swimming vest for kids

the pool was clean

ran out of some of the breakfast items by the time i got there at 7:30

didn’t like that there where kids wondering around unsupervised in the hall way when i was on my way to breakfast

gym looked nice

here was top notch: the staff, room, breakfast, wifi, pool

we were on the 1st floor, right by the pool

asked for a early check in which was no problem, room was ready when we got there

plenty of space for our family, great breakfast, great location, pool

should have trays in the breakfast area

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

rates,pool,cleaniess

the staff, room and breakfast were amazing

breakfast was good hot and cold

and my kids really enjoyed the hot tub and pool

no kitchen, microwave, window wouldn t open. door was broken. no lock or door for bathroom.

the pool temperature was a bit shocking but the kids loved it.

there were many people in the parking lot smoking weed both nights, which lingered on our clothes as we came and went

shuttle pickup and drop off were great.

signs were up but apparently not many parents teach their kids to read or follow rules

once the office staff member got off her cell phone… then she came into the kitchen area and apologized a lot and said that she would have the fresh food items out as soon as

4 different pools, great breakfast, kids ate free. water park for kids

i didn’t like breakfast. vey poor selection of food

they offered a really nice breakfast for five dollars

of having the local shops and restaurants within walking distance and i loved the clean pool and complimentary breakfast

pool area opened earlier. i’m a morning person.

the pool was shutdown

local shops and restaurants within walking distance and i loved the clean pool and complimentary breakfast

the pool was not open. but understand why.

property was great but for the breakfast the eggs tasted really weird

the gym has 5 pieces of equipment - all in great condition

great breakfast

beds, excellent shower, cold air conditioning, good choice of breakfast items

could use more variety of breakfast

staff was friendly, parking options were good, and the location is close to food, gas, and other necessities

pool looked very dirty

the pool was too cold and bed was hard

pool was clean, though it needs some air flow

on the outside and have a lot of lights all around the property at night becuz of the area the pool needs a make

the breakfast was a huge variety & well stocked

friendly staff, the breakfast was excellent, room was extremely clean and comfortable

the provided wifi, daily breakfast, cookies, coffee, and tea all day, exercise room and an indoor pool

pool and gym closed of course, as they should have been due to covid-19.

love the extensive breakfast and clean laundry

location great breakfast was good

they are dog friendly and have free parking

erage) arcade with it

hot breakfast

the breakfast selection

comfortable bed. breakfast. location in proximity to highway.

the breakfast was a great variety food was hot and good

did not use pool or fitness center

it's clean and it's got free small breakfast

the breakfast was nothing special.

nice big spa tub

breakfast was good

hospitality, breakfast ,environment

the breakfast could be better

how clean it was how friendly the front desk was and the breakfast was amazing

my daughter had a gymnastics meet in the arena at 7:45am on a friday morning, so the fact that the hotel was

parking is terrible!!! pool is broke. would’ve been nice to been told that whole booking.

run down, but it is the best of the in town options with all of the stuff you want (ie gym, pool, starbucks, location, food)

the pool area was small but not busy at all

i like the bed i like chair love swim pool u need to step your game up room clean

there was no pool for the kids to swim.

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

swimming pool is amazing and it is good choose if you with the kids like us

they were able to accommodate me for an early check in as well as a late check out and where overall just very

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with our stay

the bar and the staff were excellent

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

our stay was amazing. the hotel is clean and pleasant. nice pool and amazing rooms.

the room was very nice, the pool was fun (small and kind of cold, but still nice) and breakfast was also good

only complaint was not enough seating in the pool area.

the 24 hr gym has enough equipment for cardio and free weights

that they are functioning 24 hours, so you can check in anytime and have a snack at the snack bar at any time

also, when we had ordered room service, we left our tray outisde of our room as instructed at 5:30 pm

we had drinks in the bar area and did not feel to inviting there either to be honest

spa and hot tub not open - but not hotel's fault :( (-) the hot tub in the pool/spa area was broken and out of order (+)spa and fitness center were really nice (-)wish the spa had been open but understand due to covid (+)went to the spa and it was amazing the spa staff for super kind and my massage was probably the best one i've (+)upset that the pool and spa wasn't open (-)pool n spa being closed

skywalk to arena and fitness/spa

the pool and steam room were amazing, very relaxing and stimulating at the same time

i very much enjoyed the gym

for some reason the pool was not open

they did comp us a drink at the bar while we waited but it messed up our evening schedule

cleanliness and friendly room service

great location. i wish there were a few dining more options at the hotel for people with kids.

very good breakfast!

pool area was crowded and the room had no fridge

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast (+) free parking/shuttle downtown (-)got super busy during the 4th of july festivities because they open their parking lot for paid parking (+)the location is perfect walking downtown. we love the large parking lot on the property as well. (+) the location is great for us with parking included (+) free parking and very clean (+)location was perfect for downtown walking with plenty of parking. (+)location from highway, van andel arena and the free parking. (+) loved being right downtown and free parking (+)location and free parking

i had ordered room service to be delivered at 9:15 as

it was easy to confirm my reservation, we were able to get a refrigerator and early check in, extra towels were supplies without issue

the restaurant and bar were excellent to go to after a trip to the casino

staff was very nice. breakfast was amazing each morning

bar tender

breakfast bar closed too early.

breakfast was great and the location was perfect for a night at the casino.

they also have a nice pool too

the heated pool was on the cool side for my taste and the cable was minimal.

dated. think paint would help brighten the rooms up. and bleach for laundry

the breakfast was amazing , lots of items to choose from

a lot of things weren’t working, like the pool and the laundry room

near firekeepers casino & hotel.

spacious rooms. nice pool. good breakfast

clean, friendly staff, spacious kitchen had everything we needed.

indoor pool was available but cold, not warm for guests to use

the pool was too cold to go in, and there wasn't a hot tub.

pool was tiny, there were stans on the lampshades that looked like blood.

chose to sleep thru breakfast

the breakfast was awesome

pool was closed

very clean, friendly staff and great location. i liked the arcade and small gym.

employees i dealt with were very helpful and kind

great hotel for a great price! loved the pool and breakfast.

dryer sheets for laundry, no atm

the front desk lady was helpful and gave us another room with brand new linens out of the laundry room

we were not able to access the swimming pool or the hot tub it was closed

pool area was tons of fun for the kids

was warm and friendly, the hotel and room was clean, had everything we needed, and the pool and hot tub was very nice and relaxing

hot tub and pool area were very neat and clean and we enjoyed a hot tub in the morning

i had one complaint they need to check the milk for there breakfast bar

great breakfast. clean room. extremely fast check-in.

yes the pools area can use a cleaning and updating

room and hotel lobby clean, staff was friendly, and breakfast had lots of choices.

how the pool was closed wish i would have known before booking it

breakfast was well-presented

friendly staff, clean, great breakfast and coffee!

the bed was comfy. pool was clean and warm.

very nice place but laundry room waz closed because only maintance man had key was very very late didmt get to do

very nice place but laundry room waz closed because only maintance man had key was very very late didmt get to do

no laundry on site

i gave back my dirty laundry every time

didn’t like the coffee and there is only one laundry machine for guests

the lack of parkinglot activity

also had very little parking space

va parking.

no frills, dark parking lot, staff non existent.

room was in a semi basement. opening blinds meant parking lot looked directly into room.

breakfast was tasty with eggs, bacon, french toast sticks, and smoothies

clean, great breakfast

was pleased to find the pool well maintained and the water was warm

close to downtown, shopping , food etc if needed. parking no problem

the pool was nice and warm and the breakfast options were pretty extensive

a full kitchen with full refrigerator/freezer, dishes, silverware, all complete with a dishwasher was so

the pool

the breakfast was more than we expected

very comfy beds! clean, beautiful, and tasty breakfast.

laundry service was broken and only available 1 w/d with a line a mile long every day

pool no laundry facilities

i could open the window, laundry facility on site, close to shopping and entertainment

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room, the friendly staff, the location is near by restaurants and stores

the rooms were clean and bed was comfortable. the kids loved the outside pool

clean beds nice pool and the staff is really good...