breakfast was amazing as well as the pool facilities

were very pleased with this hotel; it was very clean, the rooms were comfortable, and the breakfast was very good

loved having breakfast next to the outdoor fire

spacious rooms, walk in shower, clean, free parking, decent breakfast.

breakfast was great. option for late checkout was nice.

pool area was small and no hot tub.

breakfast was very good

friendly staff and great location, heated pool was nice!

breakfast was good… would prefer better hot food… had eggs… but they looked very wet.

bed had a pool of urine in it.

was friendly and clean. pool and hot tub open till midnight.

nice pool and big room

the pool area seemed a little small.

very clean and comfortable. the pool was great.

breakfast same as all comfort. close to our activities. clean carpet and clean room

i appreciated the late check out - very accommodating

the gym and pool closed very early so we were never able to use them

our kids loved the pool

breakfast was a little

breakfast was very good. having bar area for evenings was very nice feature.

balcony overlooking the indoor pool was unexpected but an amazing surprise for my kids and i

i can t comment about the breakfast or the pool as i never used them, but if you need a temporary home in an emergency, this is the place to

we had two rooms one for my parents and one for us and the kids

the kids had a great time

we had two rooms one for my parents and one for us and the kids

no breakfast.

lame breakfast

no breakfast or pool but understandable with covid

i did not like the chlorine pool and hot tub

location, staff is friendly, recently remodeled, the pool and hot tub are nice too!

families with younger kids taking advantage of a spring break weekend at the hotel pool

the beds were very comfortable and the breakfast and coffee were really

there was water on the floor from other guests going directly from the pool to the elevators

pool and hot tub were great nice and warm

the room was large and comfortable. very clean. the breakfast was one if the better

the breakfast could have been better

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

location. breakfast.

location, appearance, breakfast was offered at 6am on a saturday!

breakfast was great!

property was nice, out of the way and still close to our gym and stores if we needed something

i didn’t like breakfast. vey poor selection of food

be a little less since they weren't doing breakfast and their facilities were closed such as the gym and the pool

think pool area should be monitored more closely

nothing was free we had to pay to eat an there was one person cooking something while the whole kitchen area was full of people wondering wtf

ough the entrance to the hotel parking lot was difficult to navigate)

looked like a lot of people were living there. had a horrible view of the parking lot.

breakfast ended too soon

location was close to where i needed to be

people shouting out in the parking lot ,in the hall ways ,slamming doors

we didn't use the pool or the hot tab, but we did look in there and it seemed to be very clean area

great staff and rooms are always clean with a wonderful pool and hot tub!

rates,pool,cleaniess

it was a nice place and they had a indoor pool

should have trays in the breakfast area

here was top notch: the staff, room, breakfast, wifi, pool

here was top notch: the staff, room, breakfast, wifi, pool

friendly, helpful staff. excellent breakfast

too bad the pool, etc were closed because of covid...would have loved to use

plenty of space for our family, great breakfast, great location, pool

close to the highway and casino, which we went to after the reunion

breakfast had no extra's, but was ok our room had a loud, running toilet that they said they were

breakfast is just ok. coffee could be better at breakfast and in the room.

a few more hot food items for breakfast would have been great.

breakfast wasn t that great

booked thinking that the pool and hot tub would be accessible but was informed it wouldn’t be until it was inspected

the breakfast was a great variety food was hot and good

the pool wasn’t up and we weren’t informed.

we enjoyed the pool and that social distancing rules were being enforced.

comfortable bed. breakfast. location in proximity to highway.

parking lot very slippery, police in the parking lot made a person wonder if the right choice made

experience and i am not the type to comment these things the parking lot and grounds of this facility are completely covered with trash and debris

only one bath and one floor towel in the room. breakfast was only a muffin and juice or coffee.

breakfast

the second room had a sliding door with a broken lock; a bar the lock

pricing, indoor pool, breakfast

the ground floor had rooms with doors opening to the parking lot

there was no marked parking, and there was

covid made it so no pool or breakfast but still great

pool closed

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

there was no pool for the kids to swim.

no breakfast for my kids unless i pay

they were able to accommodate me for an early check in as well as a late check out and where overall just very

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

also i requested a late check out when i booked, yet when i inquired about it the evening

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with our stay

it was easy to confirm my reservation, we were able to get a refrigerator and early check in, extra towels were supplies without issue

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained really

great restaurant on site/room service

they also had shuttle service and stayed open for another half hour so we could get a ride home from the concert

very clean ! the property is perfectly located to the arena. the shuttle was a life saver!

room service was very slow.

room service was delicious & fast

the pool was shallower then i expected but was still very relaxing!

not much in terms of getting a quick snack or room service

the pool and steam room were amazing, very relaxing and stimulating at the same time

pool is hard to find however, once you find it

did realize it was such a long walk to the devos place. not a very enticing kids menu.

fun for kids

spa is closed sundays and mondays and the pool was broken

there is absolutely no room service and parking was a rip off

the roof top bar was awesome and the bartenders were fun and friendly

the breakfast was good for a hotel breakfast and the location was amazing for events downtown.

it offers a roof top bar for guests only, perfect

gym and great view of downtown grand rapids

friendly staff, close to everything and great breakfast!

parking lot/outside the building is very dark

great for kids but very very quiet rooms

staff was great!! friendly!!! kids loved the pool! i loved the comfy bed!!

also, the room phone wasn’t hooked up so we couldn’t call for room service or anything

guest suite with kitchenette was ideal for our group of 4 adults and a baby

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

pool seemed old and dirty, you couldn't get in with your key, someone had to let you in

they never said anything got my kids ready to go and found a note on the door to the pool

except the guide function on the tv didn't work and you had to pay for breakfast

we paid to eat the continental breakfast on-site and the food was not great.

loved that the property had a restaurant and a bar at the hotel and the food was amazing for dinner and breakfast

room was big and free parking

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty carpet in

lots of parking.

location, size of the rooms, kitchen, staff

loved the accommodations and pool! grilled several times in the week we stayed there.

picked this hotel because of late check out so my kids could go swimming in the morning after my daughters completion

while the pool was open the hot tub was not.

location....breakfast.... cleanliness and staff were all so nice

didn’t like that there where kids wondering around unsupervised in the hall way when i was on my way to breakfast

pool & hot tub

was pleasantly surprised to have dinner there, i knew i would have free breakfast, but it was great to have free dinner

staff were friendly. breakfast items were great.

breakfast was great,there a very nice well dressed lady making sure things were clean and tidy and

clean room, large tv with lots of channels, clean laundry room, outside seating.

the girls liked the pool and breakfast.

were large groups of teenagers there that dominated the pool

the staff were wonderful, breakfast was good.

breakfast was great

beautiful place! great breakfast!

breakfast was very disappointing

cleanliness. customer service. amentities. wifi was awesome for work purposes.

cleanliness. breakfast and having a kitchenette.

so reasonably priced for a nice kitchen area, along with king bed, and nice bathroom

breakfast was good

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

breakfast is

the pool was fun for the family

pool was cold in my opinion, child and husband were okay with it

my kids wanted to swim in the pool, but every time we checked it, it was packed with a dozen or more

we took full advantage of the on-site laundry facilities, washing all ten days’ worth of clothes so we could come home and unpack right

breakfast wag good, i wish they served bacon

the kitchen in the room was so amazing to have so that i could cook for my family

breakfast was very good too

it wasn't expensive and had a full kitchen in it! extremely nice!

my room has small kitchen which we really loved it and breakfast was awesome !

in the parking lot

good exercise room when it wasn't overrun with unsupervised kids.

gym equipment

i was able to get a decent breakfast and there were ton of places nearby to grab items i had forgotten

not not we did not like it the hotel but a complementary cup of coffee or a contential breakfast has always been included at the other hotel chains we have stayed

prior guest's bar soap and hair was in the shower

it was nice having a full service bar and restaurant

it is so nice that they have a curfew for kids for 10pm and actually inforce it

it was clean, quiet and i was happy to have been accommodated with an early shuttle time

there are no amenities for kids, not family-friendly

last visitor) there were not enough face towels and we were told they only had one person to do laundry

really enjoyed pool and hot tub. breakfast was good and enjoyed the fruit infused water.

the stairs and the closed pool

the hot tub was excellent and breakfast was very good

the breakfast when we had it was very good, the staff who ran it, were so gracious and always very

the rooms were clean and bed was comfortable. the kids loved the outside pool

clean beds nice pool and the staff is really good...

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

i could open the window, laundry facility on site, close to shopping and entertainment

disappointing to see the pool closed

didn't have change to use laundry

the wedding at home but because i received an email that stated the hotel could accommodate my early check in request we assumed we would have plenty of time to get ready at the hotel

early check in

attractive room, friendly polite service, breakfast and complimentary dinner

facility was excellent the pool the stuff the breakfast was amazing and good customer service

breakfast was just ok quality

the pool is open 6am till midnight, which the kids love, avoiding the

bed is comfortable, room is clean, my kids love the free cookies

pool, vending machines, and a laundry room for guests

coin laundry, arcade, indoor pool were the surprises.

nice staff, clean facility, great breakfast reasonably priced

love the place! love the staff! super love the bar tender/breakfast girl!!

nice to have the bar and food options. clean, quiet and great value.

great location for our purpose. sparse seating. pool available

very dirty rooms, including bugs. pool was small and cold.

the breakfast was great.

were right next to three or four familys of traveling hockey moms and to have the kids running up and down the halls starting at 6 am wasn't great

pool and breakfast selection was big.

close to airport, hotel shuttle reliable and drivers friendly and helped us with luggage.

kids were using pool deck as a water slid sliding into the

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

pool and hot tub. staff very friendly

we used the gym and pool

there was a nice pool but i did not use it

great staff, clean, great breakfast

the breakfast was good, but needed to be restocked.

comfortable bed and nice staff. the free breakfast was good.

the staff was friendly and amenities such as pool and gym were available

beautiful new facility. comfortable room. nice breakfast.

the breakfast was really good, although i wish some of the breakfast items were labeled

the breakfast bar was very good and clean

we didn't have the breakfast

breakfast was great also

the elevator needed bulbs replaced, hard to open door because it was swollen the door, limited parking spaces, and no microwave inside the rooms

close to downtown, shopping , food etc if needed. parking no problem

friendly staff and great breakfast

location, kitchen, pool

breakfast was not my favorite

loved the room layout and the kitchen

the pool

excellent breakfast choices

the hotel has a gym, which some of our party used, it also has a small pool which again was used by some of our party

pool was a little to cold.

clean, nice pool and great breakfast

the breakfast was fine. the location was a bit out of the way, but worth the drive.

close to our wedding and had a pool and free breaskfast

nice clean room, safe area, very friendly and helpful staff, good breakfast.

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff, delicious complementary breakfasts, very nice

we were afraid there wouldn't be a breakfast because of covid but they have managed to work out a safe way to still serve a nice hot

location, near a regatta venue where i was competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff,

pool could have been open longer

location, room size, gym and laundry access, comfortable

location and clean and offered free shuttle to airport

supplied in room, full kitchen, nice flat screen tv, bathroom and essentials provided

being able to do laundry for free unfortunately only one dryer worked.

no coffee in the lobby at 4am for shuttle guests

friendly staff great breakfast. nice pool area.

staff went above and beyond to serve our family of six, especially great with the kids!

breakfast could be better hopefully after covid things go back to normal

pool area was clean but small

breakfast and pool were good.

staff at the front desk is super kind and helpful, the rooms are very clean, the pool has an *actual* deep end unlike most that are only 5ft deep

it would run for a very long time but after a few times of wiggling the handle it stopped and breakfast was great i didn't try the apple cinnamon waffles but they sounded and smelled amazing

convenient location and great breakfast, friendly staff.

the staff food and the pool

slow elevator. pool advertised as available but was not

breakfast hostess was the best we showed up showed up as breakfast was ending but she made sure we

disappointed there was no pool for my grandson, but he was ok with that.

the fact that there was no pool.

it's was clean ? and the breakfast ?

the breakfast looked wonderful, too, although we did not eat

how cold the pool was. but the kids didn’t mind.

love the space in the rooms. breakfast was great!

was so friendly from check in, breakfast, attendance,, the housekeeping staff in the hallways to the checkout

although last night, some kids in the next room or jumping around and we could hear them right through the wall

breakfast was not up to what i had expected in your corporation nicer accommodations

you ran out of coffee before i got down to breakfast.

pool was open, and they do a breakfast bag in the morning

rooms with mini fridge, microwave and a hot breakfast

the pool is very cold. that will cause me to go to another hotel.

quiet and very relaxing and the breakfast was a nice bonus too

free breakfast, great pool ! excellent service !

free breakfast, great pool ! excellent service !

nice rooms, good breakfast, nice pool. free coffee. clean rooms

breakfast was good and staff was nice.

the breakfast was amazing, the hotel was very comfortable.

there because they told us there was a shuttle to the casino

getting to free breakfast late!

i do not think the inn should report they have a fitness center

breakfast

pool was too cold to enjoy and the water wasn't circulating

the spa and king size bed.

breakfasts were good, easy access, a very good place to stay

this is a wonderful place to stay! so clean! very nice amenities! breakfast never disappoints!

pool was closed due to state orders and no where was that posted beforehand and the provided breakfast was very unprofessional and not what was