other than that, the breakfast was great, they have an indoor pool open til 11 pm and the staff was fantastic at check in and check out

air conditioning in the elevator, stairs or hallways ice machine out of order laundry rm locked hot tub out of

good location. didn't try the breakfast

breakfast was delicious especially the waffles

room was right across from their laundry room

great location for our purpose. sparse seating. pool available

well maintained, friendly staff, excellent included breakfast.

nice to have the bar and food options. clean, quiet and great value.

the rooms were spacious, beds were comfy, staff was friendly, pool was clean.

couldn't use cash at bar and had to use key cards for lights both were very inconvenient

a small shower, bed next to the window and pool was broken.

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room, the friendly staff, the location is near by restaurants and stores

clean n pool

good location, breakfast and pool included, choice of nearby restaurants

i could open the window, laundry facility on site, close to shopping and entertainment

i missed the free breakfast

breakfast breakfast could’ve been better scrambled eggs sausage bacon hashbrowns toast would’ve

my daughter had an early morning gymnastics meet

clean s as nd very much organized friendly staff great breakfast

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

they even accommodated me with early check in for my children even though i wasn't onsite at the tiime

we didn't have the breakfast

loved our bathroom- updated and so clean and we loved your pool

parking lot needed replaced

clean, great breakfast

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have card swipes and apps to update guests on laundry progress

location, kitchen, pool

it was clean, updated, and they even had breakfast to take back to your room (most hotels are not doing breakfast right now)

kitchen

we were disappointed that the pool was closed, but that was out of their control

location, near a regatta venue where i was competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff,

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff, delicious complementary breakfasts, very nice

pool wasn't working which didn't affect us, but it was a game changer for some in our group

nice clean room, safe area, very friendly and helpful staff, good breakfast.

close to our wedding and had a pool and free breaskfast

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained really

it was good distance from our venue. pool was available without too many people. room was quiet.

great restaurant on site/room service

took advantage of the free shuttle that i think goes in a 2 mile radius, very nice feature

they also had shuttle service and stayed open for another half hour so we could get a ride home from the concert

the pool and hot tub are in questionable shape. the steam room was closed for maintenance

the pool and steam room were amazing, very relaxing and stimulating at the same time

the hot tub in the pool/spa area was broken and out of order

friendly staff. location. pool/hot tub

location excellent. pool fantastic.

clean rooms and hotel. pool was nice. room service was fast.

website did not mention the pool was closed! staff had to dance around that one.

pool, fitness center, and room service were not available, yet i still paid the same price as usual

beautiful, clean, excellent, friendly staff. great pool and spa

pool is hard to find however, once you find it

swimming pool is amazing and it is good choose if you with the kids like us

the wait staff at the restaurant and bar were absolutely delightful!

no breakfast for my kids unless i pay

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with our stay

huge room, great breakfast

the roof top bar was awesome and the bartenders were fun and friendly

rooftop bar needs to be open later than 11pm.

breakfast was fantastic, the bed was comfortable and there is laundry for the guests

no jacuzzi in the pool area.

there was no pool for the kids to swim.

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

stylish and comfortable lobby, well equipped fitness room, big breakfast area, and friendly, helpful staff

breakfast was not up to what i had expected in your corporation nicer accommodations

hot breakfast because of staffing

could of had a better breakfast selection.

i like the option for the early check in. it is very convenient regards. jeff

lame breakfast

no breakfast.

breakfast could have had more selection was only coffee and waffles

that the pool hours are 10am to 10pm.. should be open at 7

location, staff is friendly, recently remodeled, the pool and hot tub are nice too!

friendly staff, plenty of parking, and an excellent breakfast

warm pool. quality of breakfast

breakfast was excellent! loved the adult only time for the pool and hot tub.

not too big of a hotel,good parking, friendly staff

i usually hate having to go in with my kids but i walked right in

we enjoyed the pool and that social distancing rules were being enforced.

the indoor pool was nice

the weekend don’t offer breakfast

staff were helpful. gym has good equipment.

did not use pool or fitness center

clean has a little gym people at the end of the day were nice and helpful

there were always people carrying baskets of laundry to other floors

early check in if call ahead and pleasemt front deck.

breakfast clean and pool

i love these hotel the staff is friendly the breakfast is exceptional and it s clean

easy to get in and out of parking lot

pool was clean, though it needs some air flow

pool looked very dirty

see above-no view from balcony, just parking lot and pavement everywhere you look!

nice. 10 star plus. clean room. very quiet nice breakfast

this property was absolutely a great place and breakfast was really good too.

breakfast was wonderful and the breakfast staff was so courteous and friendly

the pool was pretty small

loved having breakfast next to the outdoor fire

breakfast was amazing as well as the pool facilities

breakfast was delicious and free, included with the room

very clean and comfortable. the pool was great.

breakfast was great

nice large room! great pool/hot tub. delicious full breakfast included! comfortable beds.

the breakfast food didn’t agree with me at all. and i was sick later in the morning

love the space in the rooms. breakfast was great!

clean, new and modern facility; had parking available. nice kitchen

fitness facility and rooms were a nice size

it has a kitchen refrigerator microwave

did have to wipe down the counters in my room in the kitchen area because they were dirty

says it has free breakfast their isn't any says it has free wifi their isn't any

don't have breakfast.

ough the entrance to the hotel parking lot was difficult to navigate)

diverse lodgers & truckers. parking lot usage by non-hotel persons.

i would have liked to have eggs with my breakfast..

friendly staff, the breakfast was excellent, room was extremely clean and comfortable

front desk staff are very friendly and helpful when i called about early check in

breakfast was just ok quality

staff was so welcoming, cookies at the desk were great, the hot breakfast buffet was really good

the breakfast was a huge variety & well stocked

breakfast was good and staff was nice.

people running up over our room! the pool was cold but the hot tub was nice.

i didn't make it for breakfast

not enough places to sit for breakfast

free breakfast, great pool ! excellent service !

the room was large and comfortable. very clean. the breakfast was one if the better

pool & hot tub are exceptionally ckean

breakfast was excellent different variety

families with younger kids taking advantage of a spring break weekend at the hotel pool

breakfast was awesome

breakfast was good… would prefer better hot food… had eggs… but they looked very wet.

second complaint was just that there was no hot top in the pool area

it did not have a hot tub by the pool. the pool was small as well.

bed had a pool of urine in it.

breakfast was excellent.

pool was shut down but oh well

the bar in the lobby, the breakfast was good for the kids.

good breakfast pool was warm for the kids

all was well we were allowed an early check in which was nice.

didn't keep up on laundry enough to keep towels available for the pool

the breakfast was good

staff, cleanliness and hot breakfast all exceeded our expectations.

location, appearance, breakfast was offered at 6am on a saturday!

very friendly staff, very clean facilities, breakfast was wonderful!

breakfast was great!

extra to reserve a two-queen suite with sofa sleeper and kitchenette

facilities were shut down pool , no break fast. had to pay for things i could not use

i have no complaints! oh wait just a small one. the parking lot needs a little work. :) .

paid for the hotel based on the fact it said it had a pool, hot tub and room service, but it in fact had none of those things

close from the airport and shuttle service available

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

the pool was clean and monitored within every half hour with two

kids knocking on the doors playing

my kids had a great time in the pool!!

that the place was clean and the fitness center was open.

the kids loved the pool but the hot tub was out of order

location, size of the rooms, kitchen, cleanliness, staff

beautiful courtyard and pool

like cooking for myself, so having a kitchen was very nice

free bfast, wifi, pet friendly

property was in a great location, had plenty of parking spaces, great breakfast options

the pool was stained and looked dirty. hot tube jets didn't work.

no free breakfast, arrive at 1pm and had to wait 2 hours to check in

nice staff, clean environment & pool is open with restrictions

pool was closed for no specific reason and was one of the reasons i booked it

the poolmaituation was very disappointing since i was traveling with kids

pool was cold, no place to sit, no towels, big kids throwing wet balls into hot tub

area for kids was great

excellent pool area for children and adults

were disgusting , quite disappointed you would have to pay for breakfast and disappointed at the bar and restaurant we’re closed

the grandbabies loved the pool area and the free breakfast

breakfast was basic … the waffles & coffee were the best part … small pool but the kids enjoyed

breakfast was mid

was basic … the waffles & coffee were the best part … small pool but the kids enjoyed it … staff was super

breakfast was great

breakfast was very disappointing

self laundry free of charge.

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

pool & bedfast

was pleasantly surprised to have dinner there, i knew i would have free breakfast, but it was great to have free dinner

employees were very pleasant and helpful. clean room, and they gave me a late check out :)

rooms feel large , kitchen

pool was fun and hot tub wonderful

course i wish the pool had been open so we could have splashed around, but it was closed due to state governor

room was great, the pool was clean and the staff was friendly and knowledgeable about things to see and do in the area

the. breakfast choices were great.

i was able to get a decent breakfast and there were ton of places nearby to grab items i had forgotten

good exercise room when it wasn't overrun with unsupervised kids.

very clean, staff was nice, great gym.

entry and parking lot needs to be paved, or fixed

air-conditioned at all, every hand sanitizer dispenser we found on the property, including in the gym, was completely empty

proximity to airport, free shuttle service, nice staff

the airport less than 10min drive, you canwalk to 7+ restaurants & shops w/out a car, restaurant/ bar on the premises, great staff shout out to hotel employee at front desk & the waitress

the room was very clean and great location by the airport. they also offered shuttle service

shuttle only to airport

prior guest's bar soap and hair was in the shower

there was a pool it was just not

didn't have change to use laundry

early breakfast hours, size of room/bathroom. pool.

laundry facility didn't work except washer

thing that could have been better would have been if the pool was open but its michigan and 20 degrees outside

location, shuttle to airport at 4am, very comfortable bed.

the comfortable bed, the breakfast service

flight arrived about 1:30am and the shuttle was not available

the room was very clean and breakfast is definitely a plus!

shuttle not operational 24 hours

location, room size, gym and laundry access, comfortable

comfy bed, nice dark shades of window, full fridge, the stove, nice pool and hottub

the hotel was 2.3 or so miles from the airport with shuttle service.

pool could have been open longer

bonus: free laundry machines in second floor, just bring detergent and

plenty of space for our family, great breakfast, great location, pool

still the pool and hot tub needs to be warmer

maybe warmer water in the pool

was really happy to have french toast at breakfast

plenty of space for our family, great breakfast, great location, pool

were upgraded at no extra cost to a room with jacuzzi tub as we requested an early check in

breakfast was good hot and cold

breakfast was good. it was quiet, and room was clean

i enjoyed that fact we were able to use the pool

i like this motel it is nice and they have breakfast and a pool

better option for breakfast

i enjoyed the friendly staff and my kids enjoyed the pool

clean well located. decent breakfast. it was as expected and i appreciate that.

we used the gym and pool

the pool and hot tube was relaxing

pool and breakfast selection was big.

did say that they had a shuttle to the gerald r

longer breakfast time

the breakfast was great.

i like that they didn't put me near the groups of kids that were there

they kept my kids life jackets i accidentally left in the closet.

breakfast and pool were good.

friendly staff, nice pool, and a decent selection for breakfast

there was an inside pool and work out

awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well and it was 9ft deep in the deep so they definitely loved that of going

breakfast hostess was the best we showed up showed up as breakfast was ending but she made sure we

the spa tub in our room also made noise anytime the person next to us showered

example; no laundry because washer was not working

didn't have a pool or a hot tub which was a little disappointing

the layout was kind of odd as you entered it through the kitchen bathroom

breakfast was good

a few more hot food items for breakfast would have been great.

breakfast wasn t that great

close to the tanger outlet and the gun lake casino

close to the highway and casino, which we went to after the reunion

parking, way way too tight and not enough of it

the free airport shuttle

well equipped and spotlessly clean. nice workout facility and pool. breakfast was great

there was a lot of trash in the parking areas

cleanliness. breakfast and having a kitchenette.

no change machine for laundry and the front desk will not sell you quarters

the bed was really confy and was allowed early check in and late check out

great pool for the kids, breakfast for us all, and lovely staff

very clean, nice and clean pool, good breakfast, clean and comfy room

we were able to park our truck there at low cost while we took a weekend

the breakfast selection and good coffee.

pool on colder side

breakfast, pool very small but ok for the kids

the pool was too small for any real swimming.

the breakfast was fine. the location was a bit out of the way, but worth the drive.

the bed was super comfy and the breakfast was tasty.

pool

pool and fitness rooms were wonderful

great for kids,i would recommend d going a little out of ur way to stay here

helpfulness of staff, the cleanliness of the hotel shared spaces and our room, the complimentary breakfast choices, and accommodation to stay open a little past 930 for us late arrivals, the