disappointing that the pool was closed

great breakfast and friendly service

i love the complentary breakfast in the morning.

again the front desk worker did not tell us about motel amenities like the free breakfast open until 10am

free breakfast was great however we did not know about it from any of the booking information and the

fast check-in and check-out and the breakfast in the morning was

super staff, great pool, good breakfast

the space, the breakfast , the pool

the heated pool. pool was open until 11 breakfast was good

polite staff. and pool was open til 11:30.

extremely economical for one night, pet fee was very reasonable as well. clean.

breakfast was very good as well

breakfast was really good

my room was ground floor beside the elevators directly across from their main laundry , ice machine& vending machine

facility location, great breakfast

equipment in the gym was damaged or not working properly

the breakfast was the perfect way to start the day

pool and breakfast was great!!

sounded like i was sleeping on a metal gym locker; every time i moved, it made a loud noise and kept me up all night

staff was very friendly. great pet friendly hotel. hot breakfast was great.

satellite tv was kinda boring, and breakfast wasnt the highest quality but was good.

clean. comfortable beds. breakfast was very good.

staff friendly, the breakfast was great; clean facilities

basic breakfast options: eggs, sausage, waffles, bagels, muffins, cereal, juices

the breakfast was hot and delicious

no breakfast serv d.

plus the listing stated free breakfast

the listing stated breakfast included

no breakfast as advertised. rooms are dated. no facial tissues. no bathroom grab bars.

it said it was breakfast included but they didn’t have breakfast

and the breakfast, is really good each

staff very friendly and bed comfortable. breakfast was nice with several options.

tub drains did not work properly hair dryer did not work ice machine did not work no breakfast not even wrapped breakfast

the breakfast was disappointing. not even any pastries to take for the road.

breakfast wasn't fancy

pool/spa was closed due covid but the website still had it listed a open

easy on and off the highway and breakfast.

coffee and breakfast was great

swimming pool to cold. hot tub to hot.

pool and spa were closed due to covid

staff was very friendly and helpful. gym and pool was great. hotel was very clean.

the pool was also very enjoyable

liked having the small pool available

outdoor pool not open yet

only outdoor pool

the room, the cleanliness, breakfast. the pool. beautiful rooms. very very comfortable

hotel was dirty no hot breakfast, just a bag to grab laundry room too dirty cleaning stuff with very low

the breakfast was amazing

pool wasn’t open

was clean, nice size rooms, indoor pool, decent breakfast didn't run out

breakfast and room

fresh cooking of breakfast and hospitality

they had someone cook the breakfast for you. wasn't buffett sytle.

breakfast was great.

convenience of time to kings dominion. laundry facilities available as well as pool.

from the room, staff, pool,breakfast and location. everything thank you.

also it was clean very comfortable and had a pool so win win

the room was spacious and clean my daughter loved the pool

my kids enjoyed the pool and was close to kings dominion

from the room, staff, pool,breakfast and location. everything thank you.

too many kids runnin in lobby

the pool was cold but very nice area.

breakfast was 8 out 10

the breakfast bar around 0730 the meat was already gone and not yet replenished

didn’t get to use the pool or fitness room, but peeked in at them and they looked nice (pool is on the smaller side)

also there were people coming in and out just to use the gym facilities

i liked that it had its own kitchen

i wouldn’t be charged and she nicely said, i could cancel would be charged for the room and the pet fee

the kitchen

the full kitchen in room.

friendly staff, clean rooms, well kept swimming pool/hot tub & hot breakfast.

the indoor pool

hotel is close to kings dominion, it has an ev charging station and we like the suite-format of the room

out and we had to keep asking the person at the front desk for everything since the girl in the kitchen area couldn’t speak english

have an ev charger and it worked well and it was totally free

great location. breakfast could offer more for the price. no meat apart of the breakfast.

also i like the fact that there was an indoor pool because i like to be around water

pool could have been lil bit bigger try to wash clothes only one washer and one dryer and a ball

the bar food was good, the lounge was clean

room was very comfortable. lobby area was pretty. gym was great.

very good. nice varietyfriendly. of food for breakfast.

convenient location, close to amenities, good sized rooms, gym and heated pools, and good breakfast with hot items and omelette made on the spot

pool could have been a few degrees warmer.

also enjoyed the indoor pool and spa

the gym was small, but perfect for our needs

in addition, there were no paper towels, plates, utensils in the kitchen area

late check in, room was great. breakfast attendant was very pleasant

the kitchen staff was great and the front desk was overall good.

we had a great time, room was clean and bed was soft gym was nice

liked that they had a gym and a pool area.

no breakfast and wash cloths and towels were dirty

no real breakfast.

i did not eat breakfast.

breakfast was cereal and toast

no breakfast, but good coffee

there was noise at night. sounded like someone doing laundry.

the breakfast was very good; the fitness room was average (no free weights or dumbbells

kids didn’t like the eggs but they never had “hotel breakfast eggs” before

breakfast et quiet

clean, large room with lots of space. plus kitchen is awesome.

breakfast was good with a variety of items to choose from

the breakfast was good and the location was good.

breakfast was delicious

the breakfast could be served an hour longer in the morning.

we also used the laundry machine in the hotel

cleanliness and professionalism and laundry and breakfast.

the price was great and having breakfast was a plus

the breakfast voucher for a free breakfast next door at the restaurant was very good

my stay and the outstanding breakfast next door.

staff did not inform during check-in that the breakfast would be served at the neighbourhood restaurant and the coupons need to be collected

i loved how roomy and clean it was!! i loved the kitchen and full fridge and everything!

of the two bedroom was perfect for my stay, we each had our own room, shared a bathroom and had a kitchen to use to cook so we didn't have to go to restaurants

there was no coffee in the room or any kitchen items unless you went down and requested specific items

nice full kitchen

we also liked having a kitchen

parking lot needs better lighting

very friendly staff and the pool/gym area looked nice

needs grab bar in shower

location, proximity to richmond and short pump town center. gym is updated.

when we arrived there, staff weren t as kind; we had to pay for parking; our room was different than we booked

didn’t feel like the pool was clean

convenience, hot breakfast, clean rooms

the pool was pretty yellow and cloudy so unfortunately we didn’t get to swim.

and the fact that he felt very comfortable here and free to move about when he came down for breakfast spoke a lot to me

breakfast was offered

had some seriously disappointed kids & had to make other plans to do

in, we should have been advised of the current room-cleaning policy, and the fact that the breakfast was

my kids slept on that and they are not picky, and they found it hard to get a good nights sleep

free breakfast, hospitality, and cleanliness

breakfast buffet had a lot to choose from

the pool was closed for repairs.

breakfast buffet, businesses near by, accessory to interstate

was great, staff very friendly and breakfast was hot

always a fresh coffee bar set up ready to serve 24-7

staff understood i had an interview until 12:30 and allowed us to have a late check out at 1:30

awesome environment! beautiful room! bar was a huge plus! very nice pool as well!

the kids were running around the halls, slamming doors, etc

but the stay wasn’t kids was running in the hallways knocking on people door and running i reported it and nothing

after being in class all day on saturday, come back to the hotel to enjoy the pool, but no kids running all over jumping in and out of the pool and hot tub and no parents or security

laundry room, water fountains were out of order, hallway rug was stained in numerous spots

room, pool and facilities!

would've enjoyed a pool and free breakfast.

the property was very clean and the fitness center and swimming pool were amazing

clean and accessible. super early check in was great.

they also have a small pool (although it is not heated)

got there early and asked if our room was ready and could we have early check in

was great, overall facilities (pool, gym, etc) were well taken care of

didn’t go to the pool or gym, but they looked wonderful and clean

the kitchen bar & grille is also a great little bar

lady at the bar was fantastic!

clean, bright, excel decor, a real breakfast not coffee & midget muffin.

the kitchen lady is so sweet i love her for breakfast time

great staff. early check-in. yes, breakfast was good

pool was clean as was the gym

it was so clean and beautiful! the breakfast was delicious and the staff was so kind.

beautiful rooms, friendly staff, very clean, very private pool

the floor around the pool was very spiky and hurt our feet

also loved the pool and patio and the cleanliness of the facilities

the pool was very nice

the staff, the room, the pool and fitness room.

but some people were a little loud when i was trying to get my kids to bed

we think the gym could use a make over. needs more equipment.

my kids and i enjoy staying at this hotel every year

, clean, conveniently located, clean room, great breakfast and just overall a great experience

the indoor pool area is nice clean and quiet

didn’t learn of the pool and bar closure the day of check in was frustrating they were two of the main reasons i choose the

great location for my trip, room was wonderful- loved the kitchen feature, desk, breakfast, etc.

there were snacks so had to buy breakfast.

the complimentary breakfast, cleanliness, coziness, and friendliness of the staff.

restaurant connected to the hotel, kitchenette with full size refrigerator, eating area, laundry room upstairs, hot breakfast in the morning and bar in the

gym was quite adequate as was the pool

beautiful hotel with many restaurants nearby. no pet fee was great.

the acac gym that was right around the block

allowed pets snack bar accommodating manager

the bartender was awesome, he played a game with us at the bar and we enjoyed

the kitchen in the room was fully stocked with cookware, dinnerware, and silverware

friendly staff great continental breakfast rooms spacious

room for my family clean and inviting ample storage and nice well stocked kitchen area good shower and

a later breakfast

breakfast was excellent with so many options. room was very clean.

the pool was a great place for our kids to get their energy out after riding in the car for 7 hours then sitting through a funeral for

however, we were woken up at six in the morning would appear to be young kids young girls running up and down the halls on the fourth floor, knocking on hotel doors and

proximity to restaurants, pool, hot tub, gym. water pressure in shower was also amazing

however, we were woken up at six in the morning would appear to be young kids young girls running up and down the halls on the fourth floor, knocking on hotel doors and

no room service

wonderful staff and a very nice comforting breakfast.

there was no laundry bag or extra blanket in the closet

i went to the front desk and asked for ice since they were next to the kitchen

gym was closed and nothing on this site about it being closed

ice dispenser was empty and i had to go to kitchen and ask

they could offer more selection and variety of the breakfast that’s offered

breakfast was ok. no muffins just toast or cereal and waffles. variety could be a bit more

n8ce, clean room with big beds. clean bathroom and good wifi. breakfast was nice.

breakfast

was a waffle maker provided for breakfast, along with other food, and this was an improvement over other motels in the area

staff, nice indoor pool, great hot breakfast, cozy room

closeness to everything, the gym and pool

breakfast area was beautiful, pool area very nice with comfortable seating and there was a great gathering place right outside

would benefit from a better breakfast. the pool is too cold.

gym was great; up to date equipment with the ability to do a variety of workouts/training, spacious

great attention from the staff. very clean! good breakfast.

meat at breakfast and pool open

parking was easy and they had ev charging stations--although you had to download a special app to use them

due to covid, no ice and no gym

breakfast was amazing

like the kitchenette (with the provided cookware, dishes and silverware) and layout of the room

big room with kitchen, great brekfast- eggs, pancake, yogurt, fruits, bread, cheese and more, best shower and

is is not a dislike), since it was a quick overnight stay, we didn't get a chance to use the kitchenette, nor did we get to the free breakfast

the location also offered hot breakfast, which is a great convenience for people who are not familiar with the area

breakfast was decent, was sad to see no bacon and pancakes

location was perfect for us, our room was clean and comfortable, our daughter loved the pool, and breakfast was very good

pool was closed.

good hotel & breakfast enjoyable

workout gym needs a 2nd caribiner and the dispenser for wipes to wipe sweat from the machines was empty

the staff, my room and the pool

the breakfast was very good

breakfast was great value was good and staff excellent

staff was pleasant and served a nice breakfast

the pool

breakfast was a little disappointing this time

more hot food choices on the breakfast bar.

thought the breakfast selection was great

the breakfast was awesome

breakfast was great

breakfast was very good

the breakfast had bacon instead of sausage and it was longer till at least 10:00 a

the breakfast was very good with a nice variety

to get to, large room including kitchen, great value, super nice and professional staff, dog

the gym was the best i've ever seen in a hotel

everything was exceptional,only maybe the pool and basketball area should close little later than 10

i brought my dog and there was no pet fee and they gave me doggie bags when i checked in

didn t book the hilton because they were doing renovations and i thought this place would have room service

room service was so easy and breakfast was delicious

look a kids made the beds

parking was close to the front door on the weekdays i was there

who took care of breakfast & special food events was exceptional

great apartment with large kitchen and bathroom space

the staff were very friendly, room clean and spacious, and the breakfast was incredible!

bed was comfortable, kitchen was nice

the breakfast was great with a wide variety to choose from

of space in suites, with kitchen, living room, bedroom, separate bathroom

perhaps a better mix of dishes and pans for the kitchen.

although we didn’t make use of the gym or laundry room, we did pass them and they looked clean

kitchenette

decor was exceptional and the suite was very spacious and the kitchen was fully stocked unlike the other

went to bar to get away from noise but

was clean and the parking lot was nit creepy at night

parking was convenient

good location free parking room included a sofa bed and fridge the pool is a nice size

the bar had some amazing cocktails and everybody was amazingly friendly

like the parking on the place room was big tv ac great settings

well lit parking. close to my job. always clean common areas and rooms

the parking lot had small areas with glass broke in them.

the amount of parking was unreal.

office staffwas nice needed better room service.

new renovations. easy late check out. clean. good location, easy to get around.

breakfast was awesome

great location for the purpose of our stay, the gym was well equipped, and the breakfast was good

old signage referred to pool, restaurant and bar that didn’t exist

the pool table, shuffle board, corn hole boards were the stars

the guest laundry room not working

there were roaches, it smelt like weed, there was no one at the front desk, wifi didn't work.

if i had to find something , room service stops at 6pm so make sure you get bath tiles and paper before if you miss room

it was easy to get too. large parking lot.

have a large van), and saturday night, i had to park a very long

she assisted with a much needed early check in and provided great customer service

is a beautiful hotel with a lobby and rooftop bar overlooking the city

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

the bar was so so

i loved the bar and restaurant was excellent

bar wasn’t open… but it was a monday night

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

com and i wanted to make sure that when i arrived with small kids after 10pm that i would still have my room

everything was nice, however towards the evening there was a family who was extremely loud with kids

had to request for room service clean, my stay was long and in third day, they didn't go to clean my

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

breakfast good. nice gym.

pool good, gym good

no microwave in room, bathtub was tiny, wifi not free, parking was a nightmare!

desk did not explain where anything was located when i checked in ie pool, gym, restaurant /breakfast hours

free shuttle was fantastic

the shuttle service was a wonderful bonus since there is so much to do in richmond

bed wasn't super comfortable and the fitness center was pretty small but i have no major complaints

huge room, nice staff, free breakfast, easy city parking

the breakfast was out of this world, omelette, sausage, bagels, biscuits, juices fruit, cereal, oatmeal

ask for a late check out and was told no

fitness room included also

maker had previous occupant's coffee in it, gym had empty towel shelf and empty water cooler, entry was very confusing

breakfast was good, some selections ran our quickly but it was still ok.

some of the machines in the gym did not work

upkeep was good and also loved the gym access, it had a better gym than most hotels let me tell you

the breakfast was also very good

unbelievable room size. loved the kitchen.

breakfast was great, rooms were clean, great location and all the staff were super friendly

in kitchen was smelly

there was hair all over the bathroom and shower, bottle caps around the room, food on the kitchen chairs, stains on the kitchen floor, and left over papers from prior guest

excellent complimentary breakfast spread in the morning!