the room was clean, the beds very comfortable and the breakfast was good

they accommodated early check in but rooms were below standard

the breakfast was hot and delicious

the breakfast was delicious and the staff so kind to me and my dog i will stay here again!

satellite tv was kinda boring, and breakfast wasnt the highest quality but was good.

no breakfast as advertised. rooms are dated. no facial tissues. no bathroom grab bars.

plus the listing stated free breakfast

the listing stated breakfast included

it said it was breakfast included but they didn’t have breakfast

no breakfast serv d.

pool is closed no sleep timer on tv

the location was good, close to the interstate. the breakfast was great!

bathroom and spa bath were fairly dirty.. paid extra for spa bath and was too dirty to use,

pool and spa were closed due to covid

the spa tub could of been cleaned better.

free breakfast lacked choices. they need to add more items.

breakfast wasn't fancy

staff very friendly and bed comfortable. breakfast was nice with several options.

breakfast was included oatmeal, my regular breakfast, and several toppings

tub drains did not work properly hair dryer did not work ice machine did not work no breakfast not even wrapped breakfast

free breakfast

pool wasn’t open

no waffles at breakfast

true to pics, wifi, breakfast, pool, laundry, great staff!!

the atmosphere, service and breakfast were excellent.

only outdoor pool

pool was nice n clean

staff was very friendly and helpful. gym and pool was great. hotel was very clean.

the pool was also very enjoyable

they even have a guest laundry room which really does almost make you feel right at home while on the go

have breakfast there

a free breakfast

only downside, breakfast didn't start until 6:30am, we had to hit the road at 6.

wine and beer in the ice box, not a bar set up

pool was small but enjoyable

breakfast was a yogurt or muffin. advertising is off about the breakfast.

ping pong wasn't available website said breakfast was included

decent breakfast

the facility also had a pool picnic area and a playground with two grills

free breakfast was great however we did not know about it from any of the booking information and the

the indoor heated pool was really nice, as well as the hot tub.

maid service did not always refill coffee in room and no towels in pool area.

the front desk was super nice the 2 ladies that worked allowed me some extra time in the pool and i really appreciated

pool was closed the first day due to maintenance and that was when my daughter was with me before

hotel is close to kings dominion, it has an ev charging station and we like the suite-format of the room

has a kitchen and all assorted too cook too

i liked that it had its own kitchen

also there were people coming in and out just to use the gym facilities

i wouldn’t be charged and she nicely said, i could cancel would be charged for the room and the pet fee

a gym and store inside

pool was a little weird

the breakfast was great

pool early and check time @ 12pm

group was drinking and smoking at the front entrance, post times such as you have posted for the pool closing

close to kings dominion, nice staff, clean rooms and facility and wonderful breakfast

didn’t have a coin machine in the laundry room

facility location, great breakfast

breakfast was a main reason for staying

i liked the breakfast and gym

there was no decaf coffee in the breakfast

staff was very friendly. great pet friendly hotel. hot breakfast was great.

sounded like i was sleeping on a metal gym locker; every time i moved, it made a loud noise and kept me up all night

breakfast was spot on and coffee was flowing 24-7 they totally exceeded my expectations

i was asking about the amenities, like the gym, pool and hot tub and was told that they were not being utilized because of covid

beds were huge and comfy☁️☁️ and the indoor pool and gym

pool could have been lil bit bigger try to wash clothes only one washer and one dryer and a ball

no continental breakfast

no breakfast

pool

pool area wasn

great hot breakfast

breakfast was cold, no water at all for breakfast or to refill bottle, not even in the gym, there was a sticking bug pad under the bed full of roaches

breakfast was superb, omelets, pancakes, waffles, fruit, just about anything you would want was

also enjoyed the indoor pool and spa

the gym was small, but perfect for our needs

it was a full suite for $--! and a beautiful breakfast. a fantastic experience

it was a mess, plastic hanging, drywall dust, and had to walk through the admin offic and hotel laundry room to get to the elevator

kids running by with wet feet unsupervised

the breakfast had a good variety and was tasty

pool small.can get crowded quickly

breakfast was cereal and toast

no real breakfast.

i did not eat breakfast.

no breakfast, but good coffee

didn’t eat breakfast but the location was perfect!

our room was very clean and comfortable. the breakfast was delicious. enjoy the pool too.

fact the kids (baseball team) ran on the floor up stairs the entire night until the we hours of the morning

the continental breakfast was great. the hotel and rooms were very clean.

the pool wasnt open

i felt bad for my neighbors because my kids kept forgetting and it would slam

closet had a checklist for laundry if we wanted to have items cleaned, but there was nothing to put the laundry in (i

they had no laundry soap and there was no sign in the laundry room indicating it.

the breakfast could be served an hour longer in the morning.

chose this place because they had laundry, i was planning to stay for 1-2 weeks, though the laundry machines were out of order

breakfast was good with a variety of items to choose from

far after staying for two nights and having breakfast offered for free at the diner next door with great staff i can't find the first thing i

the free breakfast!

the breakfast voucher for a free breakfast next door at the restaurant was very good

breakfast french toast tasted old

cleanliness and professionalism and laundry and breakfast.

there was no coffee in the room or any kitchen items unless you went down and requested specific items

of the two bedroom was perfect for my stay, we each had our own room, shared a bathroom and had a kitchen to use to cook so we didn't have to go to restaurants

was not stocked with the items that were indicated as provided for the kitchen

having a kitchen and the size of the room. staff were nice and helpful.

the kitchen water faucet was backwards, hot in right and not the left like usual

the staff was friendly and we loved the pool

the pool was very nice

everything especially the pool

also loved the pool and patio and the cleanliness of the facilities

the floor around the pool was very spiky and hurt our feet

pool, nice workout room, friendly staff, nice variety for breakfast and really comfy bed

didn’t feel like the pool was clean

breakfast was offered

pool was not working at time of stay.

also dont understand why hotels have hours for the pool if no lifeguard besides parents/guardians

would have been nice to have an outdoor pool

hotel was very crowded hard to find parking

i liked the parking, the gym, the location, the room, the shower, the staff, the bar,

parking, they were booked so i had to park quite a way to get to my care

the property is remote, in its own private location with a ton of parking so you don t have to worry about paying $50/night for garage parking or for valet service

room, pool and facilities!

time going to bathroom went to pull toilet paper from roll and the bar fell straight down

the nice lady at the bar gave us some green tea but it wasn't very good

pool was not open.

the property was very clean and the fitness center and swimming pool were amazing

not much of a choice to sit down and eat breakfast when hotel is full.

the kids loved the pool

my kids couldn’t hook up their game system either so that was a bummer

had some seriously disappointed kids & had to make other plans to do

both of these were a disappointment to my kids but neither ruined our stay

the outdoor pool needs cleaned!!!

the bed sleep so well and my daughter loved the pool

needed grab bar in bathroom

staff understood i had an interview until 12:30 and allowed us to have a late check out at 1:30

breakfast was very good

pool seemed over chlorinated.

close to food, spacious rooms and clean. pool and hot tub

kids and adults were giving him so many compliments

chlorine made several of the kids sick with uncontrollable coughing, sore throats, difficulty breathing, and burning eyes

great property. the pool was lovely. the grandchildren loved it.

very nice location and good complementary breakfast

the breakfast was typical but it was good friendly staff clean and comfortable hotel

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the next day’s ballgame

breakfast was well attended and fresh

it was so clean and beautiful! the breakfast was delicious and the staff was so kind.

was perfect, very comfortable, sparkling clean, the pool,small terrace and jacuzzi was a bonus that my kids enjoyed

the little kitchen area in the room was a nice addition however it looked like things were not setup and just

breakfast should have a better variety but idk my because of the covid-19 going so maybe it was

i was able to get an early check in also the cleanliness. breakfast was great variety.

if the clerk had told us which zone they were testing (which i heard as we were leaving was the kitchen)

breakfast was quite nice, quick, and easy.

the breakfast not good

i did get an early check in and the staff was very nice to me but there were too many loud arguments with

no breakfast cause of covid19. disappointedg

breakfast was ok. no muffins just toast or cereal and waffles. variety could be a bit more

lobby staff. the overwhelming joy of the bar staff, restaurant, front desk, popcorn, etc.

kids also loved the free popcorn

breakfast and the evening spread were tasty and well-stocked

room and breakfast

buffet breakfast and kick back meals, exceptional recreational activities (including the pool and gym)

was disappointed to learn that the outdoor pool was not yet open as i had selected the facility partly because of the pool

i was so grateful that the pool was accessible given the limitations at many facilities during the pandemic

parking was easy and they had ev charging stations--although you had to download a special app to use them

great attention from the staff. very clean! good breakfast.

breakfast was ok

need better breakfast but still ok

loved the mini kitchen and all outdoor facilities for recreation for the kiddies

and it took about 5 minutes for someone to show up, though, and it had a pretty lobby and dining/ bar area

the kitchen, the comfy bed.

the location also offered hot breakfast, which is a great convenience for people who are not familiar with the area

the pool, the gym and the bar but we realized why

beautiful hotel with many restaurants nearby. no pet fee was great.

boutique breakfast bar is outstanding

allowed pets snack bar accommodating manager

gym was small and there were not that many things to use

it appeared to be fairly new and the breakfast selections were plentiful.

laundry that worked

the eggs for breakfast. its a

was not enough help getting breakfast out, they could not keep up with the demand for food and they ran out of things

the breakfast was great! very comfortable bedding and very clean room. wonderful staff.

the omelette bar is a nice extra for an already nice onsite breakfast.

there were snacks so had to buy breakfast.

the sausage on the breakfast bar was not very good.

kids loved the pool

i love the location! it's perfect. great for family trips and kids.

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not adults

the bar area was short staff.

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and food super close within walking

room service was so easy and breakfast was delicious

the gym equipment needed to be wiped down, maybe put a sign up to ask people to wipe down equipment

the kitchen in the room was fully stocked with cookware, dinnerware, and silverware

small, comfortable, had a gym and a pool. rooms are big with a pull out couch and a kitchenette.

staff, breakfast, room, location

friendly staff great continental breakfast rooms spacious

room for my family clean and inviting ample storage and nice well stocked kitchen area good shower and

of course, shut down the spa, gym, and pool

nice amenities, including pool, gym, spa, restaurant, and store

the spa was booked up! that was the only issue.

didn t clean the room properly when i was out working left food from room service & didn t freshly make the

soccer turnement in town too many kids running around

the full kitchen

pool was not working

we had hoped to have two meals each day in room but was difficult with few kitchen items available

rooms are clean well maintained with full kitchen

great gym,, nice rooms...nice mattress.....

kitchen in toom

kitchenette

free laundry

the kitchen was fully equipped so i could make dinner and

decor was exceptional and the suite was very spacious and the kitchen was fully stocked unlike the other

chlorine smell in the pool area was so strong our eyes were burning after a short while

the gym didn't have many options but everything else was ok. also the bar was never open.

two negatives- coffee was below average, the gym was outdated with squeaky equipment

also the gym area was out of service

little small apt almost, free breakfast, they have a small cafe for the evenings, indoor pool and gym

night sometimes there can be some weird characters in the parking lot or the surrounding

the bar had some amazing cocktails and everybody was amazingly friendly

it was heated, when we arrived the pool had no water also no drink menu with prices at the lobby bar a cheap glass of wine was

breakfast cafe is wonderful and so much better than a free continental breakfast bar which has mostly unhealthy choices

good value for the money. free parking as opposed to places closer to downtown.

especially the chef who made our breakfast as well as george the maintenance man

fresh cooking of breakfast and hospitality

convenience of time to kings dominion. laundry facilities available as well as pool.

they had someone cook the breakfast for you. wasn't buffett sytle.

there was self-laundry service available

friendly staff, comfortable bed, great breakfast

staff was pleasant and served a nice breakfast

missed free breakfast my fault

breakfast was delicious

breakfast was a little disappointing this time

breakfast was good due to the covid-19.

cleanliness and breakfast

didn't stay for breakfast

this made the room smell like sweaty gym clothing

more hot food choices on the breakfast bar.

breakfast area was beautiful, pool area very nice with comfortable seating and there was a great gathering place right outside

staff were so friendly, the hotel was clean, the room was comfortable, the gym was really cool, the pool was open and really nice

great little indoor pool, a nice outside courtyard to relax in, and a beautiful view of the wooded area out back

would benefit from a better breakfast. the pool is too cold.

closeness to everything, the gym and pool

the room was spacious and clean my daughter loved the pool

the pool was not up and running

my kids enjoyed the pool and was close to kings dominion

the breakfast wasn't what i expected. need to do better

there was not any eggs . breakfast could have been better

the amount of parking was unreal.

i do not like how you have to have a parking pass now, they never towed before.

strong wifi signal

well lit parking. close to my job. always clean common areas and rooms

rooms and plenty of parking

breakfast was served every morning but they had grab and go options so i was able to grab a drink

the lobby area with the pool table and games was very nice touch as

your breakfast bar is the best i've experienced. by far, the coffee was delicious.

of the staff were lovely and helped me with my late check out but a really rude white blonde lady with straight hair and glasses claimed that my

staff was super friendly and the amenities were well maintained, except the swimming pool area

if i had to find something , room service stops at 6pm so make sure you get bath tiles and paper before if you miss room

room and bed were very nice but the wifi stopped working and the heat and ac unit was super noisy

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times before getting an answer, i informed

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn’t work properly

convenient parking

the pool was smaller than we expected and it was pretty crowded

the breakfast had bacon instead of sausage and it was longer till at least 10:00 a

you still have regular amenities such as access to a clean pool, laundry facilities, gym, and breakfast as well as an evening reception

disappointed that pool was out of service.

the breakfast was very good with a nice variety

she assisted with a much needed early check in and provided great customer service

is a beautiful hotel with a lobby and rooftop bar overlooking the city

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

the bar was so so

i loved the bar and restaurant was excellent

bar wasn’t open… but it was a monday night

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

com and i wanted to make sure that when i arrived with small kids after 10pm that i would still have my room

everything was nice, however towards the evening there was a family who was extremely loud with kids

had to request for room service clean, my stay was long and in third day, they didn't go to clean my

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

breakfast good. nice gym.

pool good, gym good

no microwave in room, bathtub was tiny, wifi not free, parking was a nightmare!

desk did not explain where anything was located when i checked in ie pool, gym, restaurant /breakfast hours

free shuttle was fantastic

the shuttle service was a wonderful bonus since there is so much to do in richmond

bed wasn't super comfortable and the fitness center was pretty small but i have no major complaints

huge room, nice staff, free breakfast, easy city parking

the breakfast was out of this world, omelette, sausage, bagels, biscuits, juices fruit, cereal, oatmeal

ask for a late check out and was told no

fitness room included also

maker had previous occupant's coffee in it, gym had empty towel shelf and empty water cooler, entry was very confusing

breakfast was good, some selections ran our quickly but it was still ok.

some of the machines in the gym did not work

upkeep was good and also loved the gym access, it had a better gym than most hotels let me tell you

the breakfast was also very good

unbelievable room size. loved the kitchen.

breakfast was great, rooms were clean, great location and all the staff were super friendly

in kitchen was smelly

there was hair all over the bathroom and shower, bottle caps around the room, food on the kitchen chairs, stains on the kitchen floor, and left over papers from prior guest

excellent complimentary breakfast spread in the morning!