large but very cozy and comfortable room, big enough wardrobe, hairdryer, great breakfast

restaurant and bar lovely cozy surroundings, well thought out

and the food was amazing - either in the bar area or the restaurant, breakfast was fabulous and dinner was delicious

we did not have a drink in the bar but it is beautiful

took my dog for the two night stay, the room was lovely, the bar is nice, the food was nice

easy parking

the wifi was very strong and the room was large and comfortable

car parked in my reserved parking space

at reception about room service and told i could order, when i rang up to order, it wasn t available in the room i

no newspapers available, no room service

a lot of breakfast options for people under specific diet

staff arranged a golf buggy to take us across the golf course

very nice hotel and staff, lovely food, fabulous pool. golf course looked amazing.

wifi not working in bed room

place to stay, easy to locate, great price, gym was new equipment and clean, staff all welcoming and helpful

spa and pool facilities were great

pool and gym etc were great, friendly check in staff

the restaurant and bar area were spotless

no security on wifi. i was hacked

didn't have breakfast

fitness facilities including gym, pool, steam room, spa and sauna

fitness facilities including gym, pool, steam room, spa and sauna

kids enjoyed the swimming pool

the sauna was lovely after the cold pool

and went out of their way to accommodate two aging guests could not fault anything swimming pool was a

location was perfect as my husband was playing golf

exceptional room service.

food was not good - we tried the breakfast as well as room service meals and were disappointed; especially considering the price

hearty breakfast and the evening dinner was delicious

lovely location, very pleasant clean rooms and good options of food for room service

staff very helpful breakfast excellent

there was a lack of chairs at the table for room service

i don't normally eat breakfast but i had an evening meal

free wifi

clean tidy friendly. helpful staff good food ease of parking

we had early drinks in the bar with friendly locals before a superb meal in the restaurant later

similar issues picking up the wifi on my iphone in the smaller double room as i did with my previous stay, but i was able to

liked the bar area, the ambience , the lovely staff, the wishing well room with spa bath, our sunday night

the food was fabulous and the breakfast was great

beautiful big spa bath plus separate shower and big comfy bed.

service hours should be a little extended, and the room service menu should be

beautiful area, lovely staff, fabulous room, breakfast was delicious.

no overnight room service

the receptionist was fantastic and the teams in the restaurant and bar are a credit

hotel in lovely rural setting with plenty of parking

room service is open and provides a good menu

had dinner there the first night and the sandwiches are tasty), the room was clean and the

nice wellcome treating on arrival and free parking

room was very clean, and the free parking was excellent

the wifi wasnt good signal at all in the rooms

location and facilities, onsite parking is a real bonus given the location in central basingstoke

would like a small bar of soap for when i was in the bath

central location, plenty of parking

no room service turnaround on second night

my refurbished room on the third floor was very comfortable, as was the dining and bar area

parking was a bit tricky, but we arrived at a very busy time.

parking can be abit of a nightmare but not a huge problem

parking a little tight

breakfast was excellent all freshly cooked and plenty of it

huge bed, the bar staff were friendly and happy, the herd restaurant

great staff and fab breakfast

spacious communal area and plenty of parking space.

breakfast was excellent and well presented and the staff were attentive and friendly

its quiet clean has room service and friendly efficient staff.

very helpful and friendly especially in the restaurant during breakfast, there is young lady named sumira she is friendly and smiley face

breakfast perfect, got large fully equipped gym, sauna, steam room and two pools

had a swimming pool, floats in the kids swimming pool.

breakfast was fantastic, the pool was warm and nice!

nice bar with pool, spa and nice outdoors decking onsite

good breakfast, great gym, good facilities, nice staff

location, bar service/food. staff

parking was a bit of a trek with suitcases from the overflow parking

i think they forgot my room service evening meal as it took an hour to arrive and only after i had to ask reception

had room service on the first night and the food was piping hot when it arrived and very tasty

chicken tikka masala of the bar menu

all the staff were very pleasant, and allowed a pre-arranged early check in

the room was clean and spacious however the wifi did not work, staff were friendly.

my stay there were large groups of guests with lots of kids present

woke up very early to kids shouting

check in was quick and easy and we had an early check in

couldn't pay for room service on debit or credit card in the room.

and large room, shower and bath combo, bar and restaurant if required, free parking, walking distance to food outlets

oder and spacious - plenty of free parking.

helped to facilitate an early check in and couldn t do enough to accommodate us

the room we were in was spacious which was great for two active kids and the hotel itself is lovely all staff we came across would greet us and ask if we needed

bread, spreads, cold meats and cheese, cereal, fruits, bakery items

enjoyed the facilities swimming pool steam and sauna rooms

kids had a great time as did we and was a real bonus to keep them entertained

clean , a good gym

ev chargers and the ice machine on the floor. nothing else.

the staff moved us to another room and made the safa bed into bed, with sheets covered, and the kids were very happy

for the reading half marathon room clean no problems staff helped with request for late check

front of house staff in particular where excellent and are clearly used to having kids in the hotel as my 5 year old was made to feel really welcomed

stops in front of the hotel,very clean,good breakfast,self service of tea and coffee in the room, friendly staff and comfortable

able to connect my netflix to the tv/wifi in the room

great gym

we also utilised their gym, which was a nice little space with decent

great value for money, massive rooms, late check out! 24 hour bar, friendly staff, use of gym

the hotel had a small but decently equipped gym, and the rooms were very clean, modern and

the hotel has a gym which we used on the friday morning which was a bonus because we didn't realise it had one

staff were so helpful and arranged an early check in and late check out for us

great location and kids loved the room

also the extension for late check out was amazing, especially since my mum had injured leg and not able to go far whilst i

ev charging available

bed reception staff great gave us early check in and late check out