the location on the river was very good and the wifi worked very well.

safe, bar fridge and espresso maker with pods

location and bar / restaurant

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

high-speed wifi very nice personnell complimentary coffee machine in the

breakfast was one of the best i've ever had

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant menu available in room, spa area not fully functional

private on-site open air parking

the spa services were exceptional

staff were excellent, the hotel is high quality, the pool just right for a city hotel, good location for the city centre and

terrace with views of the beach and sound of waves, breakfast was delicious and staff were super helpful, bandinka organised 2 lovely bikes to explore

was 12,5€ extra pax and 7) for kids

is 14 euros a day and breakfast 12euro when you book in or 14 euros if you want it in the morning this is for continental

the breakfast is very good there.

staff, breakfast and facilities

beds, quiet and clean room, helpful staff, nice view at swimming pool, amazing swimming pool with friendly

the pool area was lovely with comfy area for dining outdoors

sitting by the pool was also lovely, and the staff were fantastic

great selection and kids loved the breakfast doughnuts

perfect for families; my kids enjoyed the playroom

easy access, secure parking, comfortable with all we needed

parking was included in the price

no room service to order some food

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

it was very well located, near the guggenheim museum. the room service was also good.

of room service/food options close by

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

- excellent breakfast - good wifi - gym was ok - free water in the

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

dog not allowed in the bar which was empty!! shame

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room and breakfast

wifi is either free and extremely slow or paid

swiming pool and the sauna create good moments of relaxation, very good location, a lot of design details

the pool area and facilities are a little small but very clean and great sauna.

the architecture of the hotel is very impressive, and our kids enjoyed the balcony pool

the room service was efficient and tasty but we would have preferred eating in the restaurant

was fabulous- the decor was lovely, the pool, sauna and changing rooms were clean and kept well stocked with towels etc

the terrace and bistro and bar area

bar was well stocked with friendly staff

laundry service, while expensive, was one day service at no extra charge

the room was too hot and when we opened window got noise from the terrace bar below

niggle was lack of 24hr room service

spa was not easy to reach, warm red wine at the bar

excellent gym with very new equipment

location, view from the terrace, staff at breakfast and reception, breakfast, concierge and the rooms everyone was so friendly and helpful

the rooftop bar has a lovely atmosphere and great views

tite and perfect) and ate at olio, the restaurant

bar could have stayed open longer

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

garage parking was expensive but included ev charging

lovely bar terrace where we sat later and had sundowners

the bar and the terrace has a nice view on the nervion river

unable to connect to wifi

very comfortable room, quick friendly service. restaurant & room service very good.

well situated to walk to guggenheim and old downtown, exceptional staff and room service

the bar area a nice place to chill and have a drink

no gym, no pool, tiny rooms, service is average.

kids gets free breakfast so that is a great

we travelled with kids, a small playing area could have been nice

great large room and room service and location close to old city and guggenheim museum by walk.

the location was great and the spa facility superb!!!

great for families and kids, close to tram for connection to metro so getting around was a breeze

pay for the pool

admission to pool not included

restaurant & room service & bar on the rooftop

breakfast is well worth a visit, €23 and you have a buffet and as many cooked options as you

but using room service menu is not allowed

however, room service had a nice selection and the delivery was timely

is amazing, rooms are big, comfortable, and clean, there's a small gym

the gym is excellent

super hotel with very good breakfast, gym, surroundings etc. nice staff

lobby bar was comfortable. service was excellent. breakfast was great.

room service food and breakfast is poor quality.

wifi was

guess because of covid) so couldn t eat in / get room service etc

the wifi worked perfectly too

gym was sufficient, but seemed a bit tucked away being in the basement, and has potential to be

rooftop bar was closed, but on positive side that meant we probably spent more time visiting the many

minibar, no room service

rooftop bar wasn t open which would have been to have a look but no big deal

given that we were with small kids, this was a huge hazard

thanks to amazing bar

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the addition of the bar next door for a lovely breakfast was also fabulous

lovely staff who gave us an early check in and fab restaurant/bar

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc

playground nearby if your kids are bored

near facilities even a playground for the kids

wifi worked really well and they're was a nice playground right down the street for the kids

kitchen fully equipped

the design was great, friendly personal, free coffee and water, great room service

good bar with nice selection of wine ans beer

was spatious with fold down bunks for the kids and comfy beds

i would have liked to be able to make tea in the room and room service.

wifi was a bit flaky, sometimes ok, sometimes pretty bad

room service is strange, knocked over our stuff at the bathroom and left glasses and coffee mugs

gym not a part of the hotel but massive with excellent spa area

room service was nice too

wifi is weak and unreliable

great place! the only thing is the wifi was unstable and really slow

very clean. comfortable. small kitchen

the room has a kitchen enough to nourish yourself if you stay in, a sufficient bathroom and the most important –

great little solo stay, gym and facilities were great.

good value for money, has all the basics, even has a gym!

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,