and you have a kitchen that you can make your meals

loved the fact that there was laundry facilities

loved all the amenities like workout room, laundry room, kitchen net

linen was smelling too much, i'm not sensitive to cleaning products but this time the smell of laundry detergent was so strong that it was disturbing

the halls smelled like you were walking down the laundry isle at walmart

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

the pool and pool facilities were freezing my kids could not swim.

pool was closed due to circumstances out of the hotels control, they accommodated us and had it

there were kids ding dong ditching us but i think that was handled

refrigerator in cabinet,pool wasn’t properly clean

breakfast was great. lots of selection for kids. location, close to great lake crossing outlets.

the breakfast was good and staff was polite

location and cost, kids enjoyed the pool

modern room (except for the cracked cooling/heating component) and a great breakfast, which was included with the stay

late check out was nice the breakfast was good and it was clean

restaurant & bar also pool on location

friendly receptionists and free laundry.

the bar and pool closed early for us

a lovely gym, 2 pools

it said free shuttle service provide within 5 miles

great location, great price. nice pool.

dirty & smelled like smoke. the employee was very rude & had an issue with towels for the pool.

pool was available, located near highway for transportation, with a speedway and a mcdonald’s

are run down, our door knob opens upside down, open the pool or post that its closed its why i booked the room, have coffee in room or on site, clean under

it had a pool

no breakfast that was advertised. the pool was constant chaos with kids. even during the

no breakfast complimented

it has a an indoor pool with an outdoor patio

no continental breakfast. had to pay for it but it was delicious

breakfast wasn't included in the stay

i like that it has a kitchen in it

the staff was wonderful. the hotel was clean and the breakfast was delicious.

kitchen facilities very complete and appreciated

free guest laundry facilities

the breakfast was plentiful with a wide selection of fresh fruit, yoghurts, cereals, pastries, cakes

breakfast was amazing, very large welcoming area to enjoy your breakfast

i loved the fact that there was a fitness center

the breakfast bags were high carb maybe have a diabetic option for the grab and go

room, the location, the fitness center in the facility, the pool, the staff was great and the continental breakfast

location had a beautiful pool and fitness center, both very nice

the breakfast was good.

the room, pool and basketball court

the kitchen was nice to for late night snacks and to bring breakfast back to our room

better options for breakfast

having the kitchen area

clean rooms. boxed breakfast was good. located close to expressway & a couple restaurants.

customer service, very nice breakfast area/lounge

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and the ease in booking and checking in to the hotel all exceeded my expectations

the pool was closed

good breakfast

breakfast was excellent, probably the best i've ever had in a hotel

judy and debi were very friendly and helpful during breakfast

bathroom clean & bright. breakfast selection was amazing!

pool temperature perfect, room right next to pool

breakfast was very good

the pool and breakfast was wonderful

breakfast and everything was good ..

the gym and pool were also great

the staff was very nice and the pool was a lot of fun

breakfast was delicious

as for the pool and fitness area i didn't use but looked very well kept

very nice rooms! pool was nice and warm!

one of the traveling companions did not like the mirror in the fitness center as they felt the location of behind the treadmill felt off (could be personal

no hot tub in the pool area. bummer.

very friendly staff. hotel was immaculate and the breakfast choices were great!!

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with food on it

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created a birthday scent pineapple peach candle , and bought some as seen in the

the restaurant and especially the bar staff were exceptional

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

the phones would not call out to the front desk, and no info on room service

free parking and easy access to eateries

breakfast was poor. no room service.

free parking, clean

would have been nice to have a fridge in the room. pool was cold. hot tub would be nice.

i enjoyed the gym and pool area it was like a sauna

i wished the pool was open, had to take the kids across to a different hotel

location to where i wanted to go, breakfast and room service. friendly staff.

very clean and courteous staff. the breakfast bar is to die for.

the staff were very friendly especially the bartenders and the breakfast crew!

very clean very dusty and bathroom in the pool was disgusting but the other bathrooms were well

loved the pool area and that there was a gym available 24 hours

not enough towels in the pool area

pool was extremely cold, to the point that the kids didn't want to swim

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

breakfast was good everything was great

friendly staff, clean rooms, nice pool. best breakfast!!

loved the hot breakfast!! great location. friendly staff. clean rooms.

no hot breakfast both days…bummer

breakfast delicious and well ran by the ladies clean neat and friendly

nice and clean! great staff and a decent breakfast!

pool was cloudy and saw hairs in it

eggs for breakfast could be better

breakfast is sometimes a little sad.....

breakfast was good needed more fruit. staff was amazing. pool was small with no hot tub

supposed to have full kitchen

the bath room is very old and also the kitchen,

smoking allowed on the outdoor deck i did not find silverware in the kitchenette i could not figure out how to make the kuerig

i booked the family room with a full sized kitchen and fire place

the room was small but very cute and the kitchen was a nice bonus

that the employees are extremely pleasant and that you can schedule a time slot for using the pool

my kids loved the fact that you get to make your own waffles

breakfast menu.

how clean it was age the pool

you could hear kids in the pool like it was right outside the door, even though we were on the second floor

huge issue was the pool area does not have adult hours

staff in the bar were very accommodating when i wanted to have my meal to go.

i did not get what was advertised. room service

like the shuttle to churchills cigar bar and back,good friendly courteous and professional drivers and the front staff are great

was great and the room / bar service was great

clean and well kept. late check out great place did i mention their clean?!

meals if you would rather stay in then go out,has pool, hot tub and gym which we like to use if time permits, the free popcorn is an appreciated added bonus

the swimming pool area was always crowded, but i understand.

have late check out and early check out upon request

hotel announcement was showing free breakfast, swimming pool and gym center

particularly like various parking entrances near rooms

breakfast was luke warm at best and dried out

breakfast no meals available no restaurant can walk to even

breakfast selection was good, but seating environment failed miserably

to far too walk i not sure there was breakfast due to remodeling

they even have free laundry

gym is ok , if a pool will be nice , i know this area is cold in winter , maybe inside will cause a

big room with full kitchen. i made breakfast every day.

they have laundry, coffee, thea, gym for free

liked the complimentary laundry room and nice

i like the bar scene with local crowds

the hotel bar was always busy

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

excellent. only disappointment was breakfast bar empty when i went still within time

fantastic, bar and restaurant food very good

things like coffee and tea in the room. better wifi without paying for premium.

the bar area could be better positioned as a lounge.

room service was phenomenal and walking distances to everything downtown

ntal of gym apparel) was great

wifi was absolutely terrible

i also enjoyed the breakfast

makes good sense to provide a working kitchen with frig with freezer, stove top, dishwasher and dishes and a dining table

large suite with very comfortable bed and full kitchen

room with full kitchen

spacious rooms with kitchen that has everything you need. love the breakfast that is included.

no cut up fruit for breakfast.

the staff was friendly! room was comfortable and the breakfast was great!

pool closes at 9pm

have a game and fitness center

start off with i spent 704 dollars renting a room with a kitchenette since i was losing my home and had to bring my food with me

the hotel staff were friendly and helpful. the 24 hour gym was a great surprise.

i enjoyed the jacuzzi while the kids enjoyed the pool

the pool is also crystal clear

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise was really really bad i called the

fact that only 1 lift available the bar / coffee shop in the lobby never opened always

i loved everything, the staff, the room, the pool, the restaurant and the hotel period.

room service was fast and the server was friendly

great room, friendly staff, nice bar area.

the pool and gym were very clean and comfortable

main lobby area, which included the bar and restaurant was totally open

breakfast was good and the room was good as well

staff and enjoy the hot breakfasts

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

enjoyed the in-room spa tub

add a swimming pool

the indoor pool was not open.

loved the pool and gym hours

the baby pool

loved the pool and gym hours

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

beds was so comfortable check in was so easy the room was good size with kitchen in it

hot tub and pool, too

breakfast was even better

breakfast offered everything

great location for our needs, nice room and breakfast was good.

location was great, room comfortable, good breakfast

the pool was cloudy and i didn't feel like it was very clean

nice room and awesome spa bath, very relaxing for two, great lighting in the room with dimmable bed lights

spacious room

i would have enjoyed an outdoor pool more than the indoor pool at the property

pool, jacuzzi, breakfast (so so)

tub was a little nasty there were a few kids though

the pool and hot tub were small and nice

choices were good for kids.

fitness center was good

pool was freezing!!!

the breakfast buffet and the welcoming pleasant staff.

it was the only hotel with available rooms parking was fine

just breakfast no cinnamon rolls

very good breakfast!

kids running in the hallway

the spa tub (needs fixing asap though it leaked terribly)

room 346 we stayed 2 nights both nights kids screamibg and running halls til all hours of night and that's from like midnight to

laundry, computer use, police patrol.

we had to buy cleaning supplies to clean our spa bath and bathroom

pool was freezing.

good breakfast with variations each day

breakfast was great. staff very polite and friendly.

late check out

no breakfast. covid 19. bottled water and granola bar.

they allowed me a late check out

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we could purchase

was a nice selection for breakfast

breakfast was amazing

loved the full refrigerator and provided breakfast

breakfast sandwichs were bad

the kitchen

the room spotless, bed comfortable (i even had dreams), grab and go breakfast was nice, and there was zero noise

enjoyed the yummy and healthy breakfast options, including a canadian bacon, gouda, egg sandwich on chibatta bread

newer build and clean updated rooms. breakfast was very good also.

the front desk staff was amazing and the lady in the lobby early in the morning for breakfast was so sweet

we were looking forward to swimming but the pool was too cold.

cable and breakfast

they need to adjust the temperature in the pool room and in the pool it’s ridiculously cold

the kids said the breakfast wasn't up to par

they also offer a nice free breakfast

i was traveling alone with 3 kids and the staff was our family away from home, looking after everything we needed

i couldn’t get a refund my kids were upset

breakfast is great

pool was never open

surprised about breakfast because it had a kitchenette

surprised about breakfast because it had a kitchenette

so convenient to have the hot delicious breakfast available

loved having the space of bedroom living room kitchen bath

the pool was full of kids with no adult supervision. the checkout is a little early.

breakfast was really great

i found breakfast to be inedible

the chlorine smell was to strong in the pool room.

the phone is not working and the pool is closed