every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created a birthday scent pineapple peach candle , and bought some as seen in the

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with food on it

the phones would not call out to the front desk, and no info on room service

the restaurant and especially the bar staff were exceptional

breakfast was very good

the pool was warm

my only disappointment was that there is no hot tub at the pool.

bathroom clean & bright. breakfast selection was amazing!

everything the lady that was maintain the breakfast area she was awesome

the pool and cleanliness of the grounds and rooms

king room separate from living area is nice for couple with kids

the room was really nice, the lobby, the pool area, everything about this hotel was really nice

was clean price and reasonable and it had everything that you need eatery exercise pool service was great

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because i seen that your sheets look like there ain't no way i'm keeping that blanket on my

the laundry, gym common area and the dining area all was very clean and decent

full kitchenette, spacious room, comfortable bed

room was very clean, large closet, spacious room, kitchenette and the staff was very friendly

laundry room

they provide everything you need in the kitchen. everything!

we had room service and a great restaurant with bar on site

the gym locker room bathroom was dirty

nice pool, sauna and hot tub.

pool area

convenience of having everything in one spot. pool, restaurant, lounge

pool was warm and fun for the kids

very friendly staff, large rooms, good breakfast, and indoor pool (kids love it)

easy early check in and late checkout

location and cost, kids enjoyed the pool

we had family next door to us & when we asked if they could hear our kids making noise

the pool was definitely refreshing after the long walk around the zoo

were partying at all hours of the night kids running up and down the hallway after midnight and wee hours of the

room was clean overall nice pool area one table inside one table outside breakfast was

the pool was not open on sunday

the pool and pool facilities were freezing my kids could not swim.

swimming pool was not

are run down, our door knob opens upside down, open the pool or post that its closed its why i booked the room, have coffee in room or on site, clean under

pool was clean, if a little chilly

dirty & smelled like smoke. the employee was very rude & had an issue with towels for the pool.

it had a pool

beautiful and clean. restaurant and bar were very nice. pool area was clean and fun!

very nice pool, breakfast was great, staff was friendly and cocktail hot was a definite plus!

very clean very dusty and bathroom in the pool was disgusting but the other bathrooms were well

room service and we had to find dishes and silverware for our food we ordered to our room, and the

that the kids was in the pool after10:00

clean rooms. boxed breakfast was good. located close to expressway & a couple restaurants.

nice pool and warm breakfast

awesome breakfast and very clean with friendly staff

the pool was closed

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and the ease in booking and checking in to the hotel all exceeded my expectations

wonderful staff. breakfast was great.

breakfast was plentiful, plenty of breakfast options, fresh, hot, the room was very spaciously wide

the breakfast was great also

rooms where not fancy but modern and clean ,poop fitness area was well

clean hotel. comfortable bed. good location. great free breakfast. would recommend!

we loved the room with the kitchen

room for everyone to move around and the kitchen is a nice bonus

the breakfast was good.

the breakfast was also really good

beautiful pool, clean updated rooms, staff was very friendly.

my husband loved the gym

newer facility with pleasant staff. nice linens. nice kitchen area.

kitchen facilities very complete and appreciated

kitchenette floor had sticky stuff spilled on it

breakfast was provided, and it was a hot delicious meal all three days

that would be the only thing that was a little disappointing but i made it work with the bar of soap and shampoo

bar staff was impeccable

room service was fast and the server was friendly

80 degree pool

great room, friendly staff, nice bar area.

protein choices, hot breakfast, juices, fruit, plenty to choose

add a swimming pool

no bacon offered for breakfast.

great staff and yummy breakfast

breakfast was good. staff very friendly. easy check in.

the hot tub jets did not work and the pool needed a good scrubbing

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

the pool door was blocked with caution tape

would like the pool and spa to be 24 hours.

loved the pool and gym hours

the outdoor pool and hot tub was spacious

had a kitchen with accessories such as pots and pans to cook

breakfast was even better

work early so the buffet wasn’t open yet but at least they had a few times i could snack on for breakfast

pleasantly surprised by the size of my room, it was like a small apartment with a full, compact kitchen

pool was dirty and very old

the breakfast was awesome and the entire hotel staff was terrific.

didn't get to use pool.

the executive suite with spa bath it was everything we hoped it would a great get away from the kids for the

pool was freezing!!!

south parking lot was very noisy - many very noisy cars driving around the hotel at night

renovated, great customer service, comfortable beds, and spacious parking lot

the pool was closed due to bad guest.

........very confusing trying to get through new road construction to facility parking

not having a hot tub in pool area and the pool needs water changed.

lies and had us banned all because the kids didn't have on shoes going to the pool area

i was able to utilize the gym

pool/jacuzzi/ patio = very clean, towels provided and never crowded

some of the people in our family said that the pool water and hot tub were too cold.

everything was clean, friendly, accommodating & the breakfast was good!

i did not get what was advertised. room service

the pool was closed

gym

huge issue was the pool area does not have adult hours

great buffet desk clerk jeffery was awesome pool was great dinner was good

staff greeting,social hour, meals, popcorn, easy in and out, pool , cleanliness

the gym was also freezing cold

you guys set the bar pretty high for surrounding hotels

very small gym , only one elevator was working

step was very very nice i liked the monday through wednesday social with the food and a little bar also the hot breakfast is amazing and many options

breakfast selection was good, but seating environment failed miserably

breakfast was very good, many selections. staff was courteous and helpful.

i didnt come from the breakfast but it was not great. don't count on it!

the staff were super friendly! location was great and parking was easy.

breakfast was luke warm at best and dried out

loved the breakfast and enjoyed the pool!!

we stayed in the one roomand then i went to go use the microwave and electric in the bathroom and kitchen completely went out my husband had to go downstairs twice to get different room keys

liked the pool, as it was much larger than expected and could swim laps

excellent pool/hot tub combination--directly adjacent (like one foot apart

very nice and clean, and i really liked the hot breakfast offered every morning for my stay.

they allowed me a late check out

breakfast was amazing

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we could purchase

was a nice selection for breakfast

complimentary laundry facilities

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks and beverages

wifi works well , inside room is really ok with kitchen staff which i wish my family with me , since drive in , the location is quite good and

was quiet, clean, very comfortable and equipped with a well-stocked kitchen

no free weights or pull up and dip machine in gym

breakfast was hot and tasted great

even though we got to breakfast when it was almost over the food was cold ud83eudd76 ud83dude29

staff was super friendly and very accommodating when i needed an early check in

they served turkey sausage with breakfast which was perfect for people who cannot eat meat

two bedrooms, kitchen, tv's, etc for a far lower cost than other places around

breakfast was great and the area was clean, bright and provided lots of seating

breakfast was delicious

we had to have reservations to use the pool

breakfast and everything was good ..

best hotel pillows ever! breakfast was delicious.

bed was comfortable and the kids enjoyed the pool. hallways were clean.

the kids unsupervised at the pool

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

beautifully decorated for the holidays. the rooms were spacious. bar located in the lobby.

ambiance felt very modern yet cozy, loved the restaurant and bar on site

is see people with several plates stacked high with food heading back to their rooms, kids in tow doing the same thing

guests at late night hours, pancake maker out of order on the 2nd day( grandkids disappointed), some type of sausage or bacon would be a great

room was clean and amazingly quiet for the number of kids that were in surrounding rooms.

,comfortable, great breakfast

very nice rooms! pool was nice and warm!

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise was really really bad i called the

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3 doors away

i enjoyed the jacuzzi while the kids enjoyed the pool

the hotel bar was closed all weekend without notification

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well, left you

reception nice. room nice. helpful lady in the laundry when asked for directions.

one complaint: we didn't have enough flatware in our kitchen

room with full kitchen

close to breakfast places

spacious rooms with kitchen that has everything you need. love the breakfast that is included.

great location! staff was amazing and we enjoyed the pool!

only drawback was that there wasn't a public hot tub in the pool area

was not as nice as rooms booked with honors points and staff was not nearly as accommodating with late check out

lack of coffee for breakfast

great breakfast and location. rooms were clean and staff was friendly and helpful.

clean and comfy, decent breakfast

the spa bath slowly drained no matter what we did but we were still able to use it.

breakfast it was amazing in the cooks did great and was so nice. plz give them a bonus.

location was great, room comfortable, good breakfast

breakfast selection could have been better such as variety

the staff was professional and very friendly.the breakfast was good.

pool, jacuzzi, breakfast (so so)

breakfast options were decent

the pool and hot tub were small and nice

fitness center was good

the hotel bar was always busy

fantastic, bar and restaurant food very good

i like the bar scene with local crowds

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

excellent. only disappointment was breakfast bar empty when i went still within time

too many kids at the pool

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because after smelling that weird smell i wasn’t sure if it

were abel to accommodate my early check in

we had to buy cleaning supplies to clean our spa bath and bathroom

the pool smelled like moldy laundry

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn t get despite of asking for many times

the mini bar was restocked fairly promptly

from the valet, front desk, concierge, to room service

the bar area could be better positioned as a lounge.

room service was phenomenal and walking distances to everything downtown

the fresh cookies at 5:30pm, the free full breakfast and outdoor pool

the free breakfast and out door pool

staff was great, food very good, enjoyed the pool

kids loved the cookies and pool

breakfast was very good and pool was also very nice

my kids spent a fantastic time in the pool

my kids spent a fantastic time in the pool

there were kids playing stick hockey

kids were willing to let someone in until i stop

more breakfast selections a waffle maker and more muffins and fruit would have been nic

i love the cleanliness and comfy bed! breakfast was good as well

kids in the pool from open to close . i think there should be an adult hour form 8pm to close

you had to get a new key for the pool and gym each day

the breakfast was excellent

different breakfast selection would be nice or, but other than that free breakfast you can't complain

no swimming pool

no pool

pool

rooms were clean. family orientated. very peaceful. late check out times.

the pool did not work

it was clean, ample size, great quality! the basic kitchen necessities were there.

laundry room was rough

example where to do go for laundry where to get snacks from to exercise now it’s my turn

i love the kitchen

the staff was very friendly and helpful, i loved the full kitchen

they could have checked the pool area more often for towels

there was ample parking and location is central to our destination

wish the pool stayed open till midnight for 17 and older

no jacuzzi in pool area.

were very clean the room was welcoming with the personal name , beds were comfortable and the breakfast was good as

i also like the kitchen area within the room

breakfast was wonderful, access to pool, clean room for the most part

breakfast could be better pillows could be softer.

the breakfast was amazing, room was cleaned. staff was amazing.

the breakfast was good. i enjoyed it

i wish it wasn't a health scare i could of ultilize the amenities like the pool the exercise room and the hot breakfast

what i did not like is that the pool was right below me and that the kids that was in there screamed allll

bed was comfy and clean. bathroom was clean breakfast was on point.

other guest with kids were running around the halls and knock on doors randomly

pool was cold had to switch rooms first one was not what i reserved.