the pool was surprisingly large and felt very safe

a good king bed, great housekeeping, good gym

breakfast is

breakfast was delicious and the dining area was organized in a way to provide a lot of privacy

super comfortable bed, and excellent gym

cleanliness. customer service. amentities. wifi was awesome for work purposes.

there was a lot of trash in the parking areas

parking. i had to park at the holiday inn next door. next time i will just there.

cleanliness. breakfast and having a kitchenette.

plenty of parking close to entrance

kids were using pool deck as a water slid sliding into the

did say that they had a shuttle to the gerald r

pool and bar wasn’t open

the drinks at the bar were very expensive!

clean ,updated ,shuttle, parking,pool breakfast variety, suites

couch had stains on it, the kitchen chairs were chipped and colored all over with marker, and there were chunks of dry wall

the kitchen was dirty and did not have the proper equipment to cook.

the dirty laundry room.getting the room cleaned took all day.

close to airport. pool & hot tub. breakfast & only $15 shuttle fee to gerald ford airport.

the laundry facilities were out of order

better option for breakfast

there was a nice pool but i did not use it

i enjoyed the friendly staff and my kids enjoyed the pool

the breakfast was wonderful, as good or better than you would get in a restaurant (worth$15-20 easy) we

breakfast items i tried were great

staff was friendly, breakfast was great!

staff at the front desk is super kind and helpful, the rooms are very clean, the pool has an *actual* deep end unlike most that are only 5ft deep

the staff food and the pool

friendly staff, nice pool, and a decent selection for breakfast

awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well and it was 9ft deep in the deep so they definitely loved that of going

pool is nasty

pool was great, staff was very friendly

of a shuttle and parking for my car (advertised as free) to avoid the cost of long term parking at the

it's location , shuttle service and parking.

the kitchen was nice and the bed was extremely comfortable

free airport shuttle

was staying for my sons devos hospital trip and we weren't happy our kids were woken up, called the front desk to ask what was happening and the lady was very

the price needs to be lower , no pool and no breakfast.

friendly staff great breakfast. nice pool area.

perfect for our needs. indoor pool great. great breakfast. family friendly. would stay again

room, service, location...was near everything and the very yummy continental breakfast!

the exercise bike in the fitness facility needs replaced.

too much for the first night pet fee

thwy served a hot breakfast and a light dinner

the fitness room had a strong mold and mildew smell

it was old, not clean and we were kept all night by loud people and small kids all night long

00 per person for food each day , shuttle service was also very nice to have to go to the airport

the pool was super cold the kids couldn't even swim

very loud group of kids or young adults in room adjacent to ours until midnight (but hotel at

was 30+ soccer kids and parents

they had free breakfast

air-conditioned at all, every hand sanitizer dispenser we found on the property, including in the gym, was completely empty

no food or breakfast or even coffee

forced to enter through grimy carpeted end hallway on side of building with over half of hotel parking lot blocked off

the location, the parking, the building layout ...

breakfast was very good too

the breakfast was actually good

kitchen was well equipped

the pool and laundry room were closed due to renovations.

the staff was polite & breakfast was good

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

was pleasantly surprised to have dinner there, i knew i would have free breakfast, but it was great to have free dinner

staff was beyond helpful and diligent about having all the breakfast amenities and care area stocked and full

the pool and hot tub facility were open longer honestly

breakfast was great,there a very nice well dressed lady making sure things were clean and tidy and

was basic … the waffles & coffee were the best part … small pool but the kids enjoyed it … staff was super

being escorted back up, so did not feel we could easily come and go throughout the hotel, to the pool, out to our car, etc

the hotel also has a fitness center and indoor pool available to guests

breakfast was excellent, with great coffee, a fine selection of food items, and a spacious dining

spacious rooms, variety of food with breakfast. friendly staff

restaurant and bar onsite. shuttle to and from airport.

no breakfast but there is a restaurant

too bad breakfast isn't offered with room.

the poolmaituation was very disappointing since i was traveling with kids

the pool was stained and looked dirty. hot tube jets didn't work.

the free laundry machines and mini gym were a bonus

lots of parking.

ol and outdoor area) are beautiful

clean, comfortable room and good meal, both breakfast and evening light dinner

good breakfast

there was a baseball convention and the kids team stayed here. lots of noise.

helpful staff, wonderful comfy bed, breakfast included plenty of choices besides the usual carbs

it was ok breakfast was not great the fitness room was missing lots of weights

the room above us was loud and running back and forth for hours at a time, the kids in the pool were rude and

location and the breakfast.

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

no kitchen, microwave, window wouldn t open. door was broken. no lock or door for bathroom.

never saw anyone staffing it), but at check they confirmed there was no staffing for the kitchen and they have no elite lounge/pantry offering

close from the airport and shuttle service available

kids in hot tub

friendly staff! hot tub and pool airport shuttle, nice driver

pool was small.

the tv was my fav. the breakfast was bomb. staff is very respectful and kind.

easy access to room and laundry facilities

went above and beyond to be sure we had breakfast before leaving at 5am for a flight

we were on the 1st floor, right by the pool

the free breakfast was better than most, the staff was very friendly.

breakfast was good. it was quiet, and room was clean

the pool was green

it was a nice place and they had a indoor pool

should have trays in the breakfast area

breakfast could of had a little more variety but it was good, eggs & waffles

breakfast is just ok. coffee could be better at breakfast and in the room.

breakfast had no extra's, but was ok our room had a loud, running toilet that they said they were

breakfast was good

close to the tanger outlet and the gun lake casino

i also liked the assortment of breakfast items

the pool and it was a quiet stay

pool was cold, no place to sit, no towels, big kids throwing wet balls into hot tub

gym is in an old kitchen and the breakfast is not fresh

the complimentary breakfast more than exceeded my expectations

i asked for a late check out the day of departure and it was not an issue at all

maybe not enough info like where is breakfast, pool, luggage carts, cookies, coffee, etc.

i called to request a early check in due to meeting changes and the staff was very accommodating to my needs and even

lobby has table games that were of great help for my kids to stay still for a while

clean, cheap, good breakfast.

location. breakfast.

breakfast had lots of great options

breakfast was great!

location, appearance, breakfast was offered at 6am on a saturday!

staff, cleanliness and hot breakfast all exceeded our expectations.

breakfast was superb

that pool was only open until 1100pm.

of the building facing i-131 --- don't mind the interstate view really, but the backside of the pool room wasn't great

breakfast was awesome

pool and hot tub were great nice and warm

good breakfast

great tv and wifi availability

location. broken lamp shade. people loitering in the parking lot.

people shouting out in the parking lot ,in the hall ways ,slamming doors

looked like a lot of people were living there. had a horrible view of the parking lot.

pool looked nice but didn't have time to try it

pool was clean, though it needs some air flow

there was no marked parking, and there was

continental breakfast was out of this world! peaceful, accommodating, and friendly.

seriously watched drug deal in parking lot

checked out the gym and played some pool

morning, there were people congregating in the parking lot

hot breakfast

i went to a gym to shower instead before work, losing more time of the room i paid for than i wanted

called to let them know i ll have a late check out, woke up to 3 arabs 2 guys 1 female banging on the door, tell me they going to call

room was nice the people were friendly the staff kept it clean the pool at the top was fun the games were cool and the ac worked really

staff were helpful. gym has good equipment.

the breakfast was nothing special.

disrespectful to others and allowed kids to play on handicap accessible lift for getting in the pool

breakfast

layout was nice, good breakfast area. clean pool and gym. nice generous sized rooms.

breakfast was a little

everything was fresh and new! pool was clean and warm! breakfast was delicious!

don?t like the powdered eggs for breakfast.

no laundry in the facility

were happy to have breakfast but some guests did not get any eggs and they were upset

so many choices and the kids loved making their own waffles

clean, new and modern facility; had parking available. nice kitchen

the staff making the breakfast was really nice

was so friendly from check in, breakfast, attendance,, the housekeeping staff in the hallways to the checkout

staff was very friendly, the breakfast was great, and the room was real clean, and the price was great too

pool to small

stayed during the middle of the week and by 8am each morning the breakfast was slim pickings, and the coffee was empty both mornings, but we made it work

it did not have a hot tub by the pool. the pool was small as well.

friendly staff and great location, heated pool was nice!

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

there was no pool for the kids to swim.

found a dirty wet washcloth and used bar of soap in our shower.

the bar and the staff were excellent

also i requested a late check out when i booked, yet when i inquired about it the evening

they were able to accommodate me for an early check in as well as a late check out and where overall just very

swimming pool is amazing and it is good choose if you with the kids like us

the only thing was that the indoor pool was freezing because of the air conditioning being on.

got our breakfast fast with no issue and checkout was quick and easy

complimentary breakfast

huge room, great breakfast

food at breakfast was really not for me as i normally stay away from processed food

room service was very slow.

skywalk to arena and fitness/spa

was able to get into the room, early check in, which was a blessing

didn t like that wasn t able to fully access all the rest of the services such as the pool but i understand under the coronavirus

restaurant & bar closed to private event

did realize it was such a long walk to the devos place. not a very enticing kids menu.

or that room service was a thing here

pool was cold

i was surprised by how expensive the hotel bar was.

went to the spa and had a couples massage it was also fantastic

the kids loved the pool, and the deck was as clean as could be expected

the pool wasn’t open and i was looking forward to using it.

we were there for my daughter's regionals gymnastics competition and did not want to stay in the city, so i chose to stay in hastings, and am

let me assure you my kids never stays up past 9

staff was great. facilities were very clean (even the gym).

very clean ! the property is perfectly located to the arena. the shuttle was a life saver!

service, polite staff and a clean pool and hot tub!

great restaurant on site/room service

room was clean, love the bark bar, pool/hot tub, location and driver from germany was funny.

the company provide a shuttle service

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have card swipes and apps to update guests on laundry progress

felt the pool and hot tub area seemed dated- but thankful at least it was open and not crowded so we could

friendly staff and great breakfast

the pool

loved having a kitchen that i could heat and make my own oats, etc

fix the pool

handicap parking is on opposite side of building from handicap room

the breakfast bar was very good and clean

pool

but the hotel s dead bushes, overflowing trash bins and trash in the parking lot make it worse

close to our wedding and had a pool and free breaskfast

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff, delicious complementary breakfasts, very nice

pool was closed for servicing.

we were down stairs by the pool

we were afraid there wouldn't be a breakfast because of covid but they have managed to work out a safe way to still serve a nice hot

the breakfast friday morning was great! the weekend was disappointing because not out on time!

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

the staff was friendly and amenities such as pool and gym were available

the breakfast was really good, although i wish some of the breakfast items were labeled

beautiful, clean rooms. great breakfast area. friendly front desk staff .

location and the pool. also has a decent elevation.

pool was not open the wi-fi didn’t work and there were a pair of dirty panties on the side of the

clean n pool

pool no laundry facilities

disappointing to see the pool closed

i do not think the inn should report they have a fitness center

onto the lake and it was a superb location in the building; easy access to the front desk/pool/fitness room as well as the front desk - breakfast had a waffle maker and many options for toppings

t sure of spelling) was outstanding.

wasn't their fault, but due to covid, the pool and fitness center were not open and the breakfast was only cold

lots of choices for the breakfast buffet

hot breakfast because of staffing

rooms with mini fridge, microwave and a hot breakfast

the pool is very cold. that will cause me to go to another hotel.

high level chlorine in pool

it was clean staff was friendly price was great. kids loved the pool.

laundry facilities was not able to use

breakfast was good pool was great

place was clean, the beds were comfortable, the breakfast was very good and the staff were very helpful and friendly

pool, hot tub are beautiful

really enjoyed pool and hot tub. breakfast was good and enjoyed the fruit infused water.

couldn't use cash at bar and had to use key cards for lights both were very inconvenient

well maintained, friendly staff, excellent included breakfast.

nice to have the bar and food options. clean, quiet and great value.

the rooms were spacious, beds were comfy, staff was friendly, pool was clean.

the pool area and exercise room looked very nice

it was fall so golfing so things were out of season and so it was quiet and secluded

easy check in bar and restaurant on site

it was decent location. bar and grill on main level. bed was decent. room was ok,

great price! newly renovated. golf course.

girls high school golf team spent a weekday night before regionals at candlestone