inside pool, but it was closed everytime i wanted to get in

front desk service and the breakfast.

area was good and the breakfast served was good

breakfast

i wish the breakfast was better but it is not the hotels fault they did what they could with what they had due

wish the pool was in side

the staff were very attentive and greeted me every time they saw me. the kids enjoyed the pool.

it was a bit dated and i wanted an indoor pool but these small nuances weren't deal breakers

room service was quite fast.

no room service between 11p and 7am but that's not standard

the bar tender made me his special drink called,

like the fact we were able to get in the pool

wanted to enjoy the pool but there were lots (25+) non guests in the pool are and most were children

hot tub was broken and full of stagnant water, pool was dirty, hallway smelled like vinyl

getting bit , the hot tub at the pool not working. people at the pool too loud

my kids love the pool

comfortable rooms with great pool view, and all the little extras in the room such as iron and board, coffee

pool opened all night

always a nice stay. they put me close to the pool this week and i really enjoyed it

pool was full of bugs but i did witness the hotel serviceman clean them out

staff was very helpful when i called about early check in.

pool wasn't open

outside landscaping needs to be keep up with. swimming pool needed cleaning as well.

the pool was very dirty and full of leaves and debre

(with 2 large heavy luggage) *pool was close no blow dryer, no hand soap, no ice

the fact that they stopped breakfast

breakfast and clean room

it's always clean,good breakfast

quiet facility, clean and comfortable rooms, nice breakfast!

us to another room but we were already comfortable, and we were right across from the exit and pool, so we stayed

pool is amazing

the rooms were clean as well as the pool area

the rooms were clean as well as the pool area

general, i liked everything however, i would have liked the pool to be open but i understand it is for safety due to covid-19 restrictions

pool was beautiful and inviting; room was spacious; bed comfortable; a/c worked great; coffee hot

the breakfast

didn't eat breakfast. i don't eat pork. it really wasn't a big selection

loved the breakfast and the location was wonderful

breakfast also sucked

really disappointed, we choose this hotel because we need big rooms and including breakfast, but when we arrive the staff they don’t care about the customers or they feelings

i love the location close to the galleria had a shuttle that takes u with in a 5 mile radius.

there is no common shower by the pool area

wifi connection, facility a little tired especially the elevators

no complaints. the pool was rather small for a hotel of that size and caliber.

they don t have room service nor take out at their restaurant

the prices, rooms and breakfast

the indoor pool look wonderful i really wish that we could have enjoyed that

area was so filthy there is mold in the laundry basket that is in the pool room

breakfast was great, the room was clean and comfortable

the real kicker, we booked because he drives a cargo van for a living and he need to do laundry

i liked having access to my room from the pool side as well as entry from the hallway.

didn't know you had to request room service daily

we were allowed to stick around in the gym even after we checked out

location of our room ) close to entry door from parking lot and not having a fridge in the room

no breakfast no wifi didn't give me king room i was promised it's was very old outdated no amenities staff however

there was a laundry room was a great help.i did not pack any dirty laundry when i left

it had a spa bath and wow after a long day traveling it was off the chart good

i appreciated the updated hallways & on site laundry and a decent gym

clean and good breakfast.

probs with cable and no pool

like the pool was closed

the pool is direct next to the parking area. it would be nice to separate the view with plants.

a lot of parking and the pool was clean

breakfast was delicious

hated the pool being closed

had a comp mini bar n snacks n thought it was apart of they stay

there were no kids channels on the tv

i enjoy a morning workout, and their gym is amazing

great location - kids loved it! great weekend away.

the kids loved that it was attached to the mall.

the employees, the room, the gym are all great

keep breakfast open longer on sunday - place was packed when they closed kitchen down.

that clean, didn't like how breakfast wasn't included in cost, hotel smelled horrible, gym was dirty and smelled

the swimming pool was cloudy so we did not use it

vanity and bar area were roomy

roaches on kitchen !

someone left their clipped fingernails on the kitchen counter

no breakfast

there's roaches and it says they have breakfast and they don't

they were on the bathroom floor, in the tub, crawling across the kitchen floor, on the couch, on the walls, under the alarm clock and next to the table by the bed

nice laundry and fitness rooms

glad it had a kitchenette so i could bring in my own snacks and meals to prepare or microwave

free use of laundry wash and parking

laundry, lot of parking space, great staff, soft beds and lot of options to eat close by

everything is indoors including the free laundry and gym

swiming pool, breakfast and specially rooms big enough to accomadate families

the room was incredibly clean as well and the pool was beautiful

breakfast was really nice and rooms were very nice and clean best room i’ve ever booked

overall friendly and polite staff good location good breakfast and stylish breakfast room clean

weren't told that breakfast closed 30 min earlier on weekdays so we missed monday morning breakfast because we ate

location was great, easy parking, safe environment with kids, spacious and clean and comfortable rooms

i didn't get breakfast and would have liked room service

pool area is nice

the attrium and breakfast

they offer you vouchers for free drinks during your stay, and they have a little gym and a pool

all staff were friendly, especially the bar staff

gym great and. dry clean, included breakfast excellent

the chef so amazing and the bar staff extremely attentive

the pool is beautiful

pool nice and gym

pool was under construction, there was nothing indicating this when i booked

room was a nice size with a king sized bed, love seat, desk, and little bar area with a mini fridge, microwave, and coffee area

i loved the location of my room and the easy access to the pool.

the beds were very comfortable, the room overlooked the pool and the night lighting from it was beautiful, the balcony to my room was an added bonus for

pool was nice the starbucks was nice

wish that they had a heated pool or indoor pool

in hall corridors, door in room would get stuck and not lock, room key didn’t work to open pool gate, no cleaning service available during weekend stay

was cold and the pool is outside and not heated

it was close to where i was there for business and it had a bistro/bar for dinner and breakfast

the beds seemed small for queen size, and the pool closed to early

the gym area was perfect!

gym was nice

only thing was no free breakfast and no spa/jacuzzi and the front desk when i called stated the pool was heated but it was not

area and comfort i love the gym is open 24/7

we loved the way the hotel was it looked so comfortable and especially the pool.

polite & friendly room was a great size the bed was extremely comfy breakfast selection was good gym & pool areas were nice &

⛳ the pool was a perfect warmth for the chilly damp air and the bed was better than homes

large open lobby. great breakfast. nice gym facilities.

loved the stay i felt very comfortable, plus free breakfast

& friendly room was a great size the bed was extremely comfy breakfast selection was good gym & pool areas were nice &

my kids barely slept

we really enjoyed the pool with the grandkids

the breakfast was well prepared and very delicious

it was so close to many activities for the kids

the rooms were spacious, inviting, and i enjoyed the full kitchen which came with all of the items i needed

woman at the front desk was so rude to my mom and didn't even want to give her coffee bc my kids husband and i had already gotten our breakfast even tho we requested a room for 5

was great, the pool was very clean and had towels ready

could not use the gym because hotel is renovating

breakfast was good enjoyed my stay.

i reserved the room for 4 people- 2 adults and 2 kids and they gave us no sheets for the trundle bed

the location and the shuttle service

if i added anything, it would definitely be an interior pool and hot tub

the gym could be bigger for the size of the hotel

kiddie pool has a pipe in the middle and it seems dangerous specially with small kids since they arent

was very helpful, i loved spending time in the pool and gym

the pool was broken

there is a little gym

the pool didn't look too clean.

gym below par

the outside pool was less inviting, but the available gym and community areas were great

spa closed

but was disappointed that their was no pool access when i know it was included in the rate based on the rate not changing after pool

facilities were great. elevators fast. gym equipment worked.

outsourced room service

the drinks and food at the bar are also very overpriced

coffee and cake are a good start. the coffee was hot throughout breakfast time

no breakfast

awesome breakfast

staff was wonderful and they were great with allowing us a late check out at reasonable rate

the free breakfast is a great touch, just a bit too early for me personally

the fridge, microwave and laundry facilities in the suites

pool wasn’t open

i was in room 208, next the laundry room which was being used almost every night past 9pm, was noisy

no elevator, and pool not open in the morning

the pool was out of order and very

the room was very spacious for three adults and two kids

it offers pool, gym, laundry and a little store

the pool was not clean and dryer in the laundry room was out of order

great service. good breakfast

she was talkative and outgoing and engaged with my kids

this hotel does not serve breakfast as listed in the amenities list.

i wished the continental breakfast included a protein source

wifi, free breakfast, free parking

there was no breakfast

the international breakfast

pool area stinks, literally there was so much trash surrounding the property it smelled like a dead

so ever it’s in a terrible neighborhood… the whole place needs renovation… could use the gym it was out of service… and so was the front door he had to keep letting people in/out

the gym was out of service

breakfast was not as the picture portrayed

the cleanliness of my room and the good variety of the free breakfast!

the restaurant and bar (food/drink) were exceptional

pool, fridge

i loved the swimming pool area, it’s very well taken cared of

it’s the perfect getaway spot, offering everything you need, including a restaurant, pool, and bar area

the rooms, pool clean, gym and workers very respectful.

indoor pool was great 24hr gym thank you

the bar tender was so nice

little gym area was good for some cardio

no breakfast as advertised no shuttle from airport

we loved playing at the pool table

the pool area was well kept

housekeepers left laundry in the halls, arriving guest service was slow

everything was awesome except i wish the pool wash cleaner and working ice makers.

clean and good complimentary breakfast

there were night workers everywhere and so i wouldn’t recommend this place if you have kids

loved my stay very comfortable and safe my kids loved it and the breakfast was a bonus; will definitely book in the future

totally clean rooms, very good breakfast and ideal location

breakfast was excellent

tv worked and we had a view of the pool

swimming pool bit small and a jacuzzi would have been nice to enjoy during our stay there

the cleanliness and and the breakfast!

great staff, the rooms were nice and pool was great!!

the breakfast was really good and the room was nice and clean.

breakfast great, very clean, gym awesome love an indoor pool

great breakfast and just a joy to stay at this location

room an the bar area i just wish they had a area in the room where i could have sat an done my makeup verses

good value, very clean, good gym

i ended up buying a $5 star bucks at the beakfast bar there

pool is nice however we didn't have time to use it

however, i noticed the room service went in for the cleaning so i would appreciate if they do not come in when there is

indoor swimming pool and breakfast

it was nice having hot breakfast choices other than waffles.

the pool and hot tub was nice never crowded when i went

excellent in breakfast！

and hallways were uncomfortably hot and pool was so cold my kids didnt want to swim

the staff was very friendly! the breakfast was great.

don’t know how they do it, but they put on a full breakfast with meat and everything - at a great price

pool was out of order

new, very clean feeling hotel, with happy, helpful, staff, a good swimming area, gym, good washing facilities, and good breakfast

obvious water leaks in the gym room

fact we couldn’t get direct access to our floor without going through lobby made dragging our kids back and forth a little

non smoking and pay for wifi

good gym

the rooftop pool is on the 3rd floor

free parking, location, staff friendliness, nice and clean pool area and amazing food.

free laundry was a bonus

pool was closed during our entire stay and during our visit the temp topped 100 degrees 3 of the 5

just wish the pool was open but i do understand

restaurant they have in the hotel was very very expensive and not many affordable options for kids

clean location area, hotel was beautiful, room was large and clean, staff was very friendly, gym was good, breakfast was

was inattentive, breakfast was a disaster, not enough food for people, rude kitchen staff, no plates

excellent wifi, sufficient parking spaces, wide range of tv channels to cover adults and kids

we had dogs, kids, babies, so many bags and baby beds etc that it was definitely inconvenient for both elevators

i enjoyed the breakfast

in the early morning, i should warm 6 bowls of rice for my kids and the personnal of front desk did it for me using microwave

the kitchen area and the bathroom.

i love the fact it had a kitchenette. with the equipment to use.

kitchen, size, and the staff was very flexible and worked with us.

was no breakfast and no pool the 2nd floor smelled like weed (marijuana) which is the floor we stayed

maybe improve the breakfast

would like to see sugar free syrup and light yogurt offered during breakfast.

only thing i didn’t like was that the hot tub didn’t work during my stay and breakfast wasn’t all that

breakfast and pool

hotel, comfortable beds, nice breakfast selection, gym, marketplace, good location, helpful and friendly staff are all reasons to stay here

pool is closed and the gym is poor

the gym and housekeeping

room service was great

clean, affordable, friendly staff, good breakfast

my family love the breakfast

they kept telling him it was closed, because they put chlorine in the pool, then they kept telling him

when i asked to use the pool, they made me wait over 15 minutes before they gave me towels and opened the pool for us

the pool was too small to really enjoy.

breakfast choices need more to choose from.

the pool temperature.

the indoor heated pool and spa area was spotless

breakfast was great.

free breakfast was enough to fuel us for the day

breakfast was the same every day, no change from sausage to bacon or to offer potatoes instead of

helpful staff, very clean, good facilities like bar and food

hotel-nice entrance breakfast ok - bar available location great for me bed was comfortable large tv nice shopping

i enjoyed the happy hour in the bar - great late afternoon snacks before dinner

nice clean/fresh room. great bar. room service was quick and the food was very good.

see coffee comment above. would love a warmer pool temperature.

staff was very friendly and accommodating, and especially friendly & patient to our big group of kids

they had kids running on the floor above us after 10pm.

the gym was also very big and clean

enjoyed everything especially the pool

within 15 minutes of check-in, staff member royce falsely accused my kids of misbehavior, locked us out, canceled our reservation, and kept antagonizing me

good and fresh breakfast

breakfast has a few different options

enjoyed the pool on a hot august day

wish there were more options for breakfast.

breakfast was good, maybe a little bit more to the menu.

no cereal for breakfast

having a kitchen allowed us to cook our own meal

1 lady hogging the waffle maker in the mornings making endless waffles for her kids without regard for other

in advance, get up to the room and its one king bed, mind you there was my husband and our five kids

it has a mini kitchen equipped with a dishwasher, refrigerator, sink, and coffee pot

pool was clean and rooms as well.

the pool could have a little work done to it

a kitchen net ,with 2 beds, i booked one had to use my card to pay, it was booked, for kitchen, 2

the pool

you can't sit next to the pool and relax even though it's after 10 i didn't want to swim in it i just wanted to sit by it and

room, comfortable beds, nice bathroom, nice gym

room was larger and nicer than expected, great location, friendly staff and great breakfast options

the breakfast was delectable

choices in breakfast or

breakfast was better than a lot of hotel breakfasts. like the separate living area.

good food n drinks at the bar area

bathroom cleanliness below par (old soap bar from previous occupant wedged behind shower gel tube

the gentleman from the bar was very nice

larger than normal gym that was getting used by quite a few of the guests

none honored, keikeisha stated not @my rate, room 215 view roof, not high, kids running up & down hallway, again requested pillows, would send, never arrived, ignored

small pool.

pool and garden area was very cute and relaxing

ample amount of parking

beautiful and comfortable rooms. loved the pool area and the coffee shop also!

to eat in location restaurant for sunday breakfast

my husband and i enjoyed breakfast downstairs, and were very impressed with the chorizo and egg empanadas

great restaurants on property and a nice heated pool

breakfast had great selection

me bug spray and the elevators were for nasty because people was tracking water and mud from the pool and throwing face masks and food everywhere so disappointed, but the staff was very nice about

she said that the pool was closed due to covid

cinnabons at breakfast and the pool

only thing that i wasn't happy with is that there wasn't any breakfast and the grab-and-go was only a muffin and

the room was big and clean and the breakfast was phenomenal

small pool

construction on the parking lot

breakfast was our favorite part of our stay.

the front desk attendant was so nice when we came in and came up to our floor at 11pm to make kids be quiet after making so much noise

parking lot was a little nightmare-ish with all the highway construction going on but decent for

but other then that everything was good it was clean laundry room was great i love that it’s free

laundry

the kitchen option with large fridge and ice maker. prop check in, clean room and room size.

nice place to stay. walmart is near. laundry and gym available.

that it has a refrigerator, a stove, and free laundry!

we were near a waffle house where we ate breakfast and a chili's where we ate dinner and had a drink

breakfast!!

breakfast needs works

lots of homeless people in parking lot, whiskey bottle in bottom of pool

it was in a quiet peaceful place to me. it had a great breakfast

breakfast n/a; room was nice and clean, well stocked.

we did not have access to the pool while we were there

i didn't get my breakfast voucher when i checked, they had me on the

the pool wasn't open like we thought

outside pool was actually closed

had 2 conferences going on so room service was over an hour wait

no hot tub and the indoor pool room was too cold.

no outdoor pool! this is texas people!!

i selected that we did not need room service every day we were there, didn't realize that meant we wouldn't get serviced at all

make bar less expensive