the pool needs to be cleaned

it was in a quiet peaceful place to me. it had a great breakfast

breakfast was horrible

there was no breakfast was very convenient n great price

me have to flush twice every time number 2 makes itself present otherwise it’ll get clogged no breakfast although they advertise it like they have

i didn't get my breakfast voucher when i checked, they had me on the

nice lobby/lounge area serves breakfast and serves as a bar and snack area in evenings

would have liked some sort of free breakfast.

good breakfast

nice staff, free parking, great amenities (pool, mini-gym, etc).

great value. quality room. great breakfast.

pool closed.

only one operational treadmill, a pair of dumbbells, and a defective air conditioning unit, the gym was ill-equipped for guests looking to maintain their fitness routines

is only offered until the breakfast is closed

the gym is also very small

you can't sit next to the pool and relax even though it's after 10 i didn't want to swim in it i just wanted to sit by it and

pool was clean and rooms as well.

daily housekeeping it was clean and hotel doesn’t have a pool other red roof inn plus has pool

the pool was very clean.

i took a picture , the drawers were damaged , they had bugs in the bathroom , i paid extra for a kitchenette and it wasn’t working or nothing to use to cook anything , i thought it would at

the pool an bar wasn't open

also i didn t like that it didn t had a couch that converts to bed just in case for kids

updated tvs, more towels in rooms and the pool would ve been so much better of it was heated

the renovated room and the free kids meals

no one will help you u have to beg them to clean your room and for sheets and towels i and my kids and fiancé were bitten by bed bugs for weeks before we knew what was happening , showed hotel

large bathroom and full kitchen, this location has the best extended stay concept on the market today

before this room i stayed at another one and it had everything in the kitchen worked(stove, microwave , except ac upstairs was hot

breakfast was so good

breakfast was lacking adequate variety. only hard boiled eggs, no sausage or bacon.

definitely, a comfortable week's stay or longer with all kitchen tools

the spacious room, convenience of self laundry

spacious room good gym

the hotel was noisy, dirty and lack of resources like towels and not tissue in the gym area

swimming pool was green and unusable ! very disappointing

had a pool, they let us bbq, the bartender julia was nice and work well under pressure it was always a

clean, free late check out

message soap bar; illuminated clock in bathroom mirror; fitness ctr.

had room service and breakfast

staff is amazing, rooms are nice and clean, pool and hottub are perfect.

i had put in for a late check out when i booked room because our flight was not leaving til 8pm

ok site free laundry

we loved the access to laundry and gym

also the gym room wasn't open @730 although the notice says the facility starts opening

laundry

nice place to stay. walmart is near. laundry and gym available.

clean hotel and friendly staff. breakfast was great.

the rooms very clean and spacious this would be a good get away hotel for a family with kids

property was easy to get to as well as having plenty of parking

the front desk attendant was so nice when we came in and came up to our floor at 11pm to make kids be quiet after making so much noise

construction on the parking lot

didn’t like having to pay to wash laundry

night staff some gentleman didn't want to give me quarters so i could do my laundry said he needed the quarters incase someone needed change

kids were swimming and yelling and people were having some kind of party every night until

here a while,great staff just get your room supplies in the day time,clean room and warm pool

were kids running up and down the hallways

hot breakfast was the same each day of my stay and didn’t care for the fried egg only option

was nice size, great bed and kitchen area would have been a bonus if we had stayed longer than one night

breakfast was tasty & had everyone in mind

clean, modern, equipped with kitchen. nice breakfast, free coffee 24x7

the breakfast. but the parfaits were delicious

shower in the pool/gym area di not have hot water

the pool was large and the spa was enjoyable i wanted to stay and extra day.

facilities in the hotel were all in a good state and properly working, such as gym, swimming pool, atm and vending machines

shower in the pool/gym area di not have hot water

facilities in the hotel were all in a good state and properly working, such as gym, swimming pool, atm and vending machines

they allowed late check

stained curtains in room. gym needed cleanliness attention.

new, very clean feeling hotel, with happy, helpful, staff, a good swimming area, gym, good washing facilities, and good breakfast

the comfortable clean beds! the breakfast!!! the jacuzzi and pool were wonderful!!!!!!!

clean, comfortable and free breakfast

friendly, helpful staff and good location. very nice breakfast.

it had; a couch, 2 beds, table in between the beds with charger space and lights, a tv, kitchen, bathroom and shower, sink on the outside, a little closet, and a little desk

kitchen

and i love the open bar and 24/7 open gallery and my kids enjoyed the pool it was awesome

was alittle cramped and one elevator was not working so difficult to wait for just one with 4 kids

the room service was extra fast to bring it up to my room and the food is the delicious

dining room service was slow

and told them about it no one cared no one phoned me your wifi asked again and again what can you do

it had a lot of options for us and our kids

like that there was a restaurant and bar inside

i love the fact it had a kitchenette. with the equipment to use.

kitchen, size, and the staff was very flexible and worked with us.

the kitchen area and the bathroom.

a protein bar and some vegetables, and maybe some popcorn

super clean, free drinks, safe parking, laundry, and exceptional service

very kid friendly and pool is great

room and bar was amazing

laundromat, gym, jacuzzi and pool are wonderful

liked the layout of the lobby, where the bar is easy access and the lounge has enough seating

bar on site

kids loved the room size and the area it’s in was a very cute area with lots of easy access to

love to come stay when covid is over so i can try out all the amenities but we had a blast at the pool and walking around the grounds

very modern, nice bar & lounge area, walkable restaurants to avoid traffic for the night.

clean, all essentials provided, kids enjoyed the pool

loved the layout of the room, the large bathroom, the cleanliness and all of the kitchen amenities

brunch breakfast leaves nothing to be desired, it is freshly made and replenished as needed - the kitchen staff are extremely well organized

the room was nice and clean and the indoor pool with hot tub was a plus

spacious rooms and full kitchens . the kids loved the basketball court

prefer cooked breakfast like bacon and eggs rather than grab and go

good breakfast selection

this hotel is clean, has friendly helpful staff, comfy rooms, nice workout room, good breakfast.

clean and comfy rooms fully equipped kitchen and more

the floor section from the kitchen going into the living area was also lifting and separating (picture attached)

the lobby includes a bar and restaurant with food options (ask the receptionist)

walls… we had noisy neighbors across the hall with kids and could hear whenever they came and left…other than that the hotel was excellent for me

the restaurant and bar area are nice, too

the gym and pool being locked

everything was great however, complimentary breakfast would have been an icing on the cake.

it offers pool, gym, laundry and a little store

couple in room below pounding on the ceiling & my door saying my kids were noisy

breakfast is great

gave an 8 for cleanliness due to the microwave shower and pool area all needing cleaned

maybe switch up hot items on breakfast offerings but honestly, that was my only thought.

very new, clean and the breakfast was great!

with great kitchen, large fridge and freezer, dishes, dishwasher, microwave

it has a mini kitchen equipped with a dishwasher, refrigerator, sink, and coffee pot

1 lady hogging the waffle maker in the mornings making endless waffles for her kids without regard for other

the breakfast. you need to improve variety.

n/a need turkey or beef on breakfast meau

laundry and gym

the breakfast was tasty. the room was nice and clean. trained and courteous staff.

the breakfast was one of the best we've had

pool area was slightly unkept. leaves, hot tub needed paint, tables needed cleaning.

wish they would serve a hot breakfast

like they dome no laundry over night

having two dollar laundry was a nice benefit, but there was only one washer and dryer

spacious room and the availability of space for other events like birthdays parties and gym, etc

i put our trash in the laundry room trash can

i love that there is a stove to cook and i can wash my laundry for free love that

staff nice, hotel excellent, laundry doing very well, great coffee.

i had two big kids with me age 9 and 11

the kids had to sleep on the floor because they had no roll away

laundry & exercise rooms for guests

a 13gal trash can in the kitchen would help

the breakfast had to wait a while ikept runiing out.food and utensil, plates.

the pool and outside area was great too

could have had more resistance equipment in the gym, but not essential

i am giving you full credit simply bcoz of the amazing kitchen ladies who are so nice, friendly and make a damn good salsa

bathroom cleanliness below par (old soap bar from previous occupant wedged behind shower gel tube

the gentleman from the bar was very nice

good food n drinks at the bar area

breakfast could have been better

from the cleaning staff to the breakfast staff, to the front desk, everyone was so nice

the room was beautiful! very spacious and immaculately clean! my grandson loved the pool!

the gym and pool are very nice

laundry facilities

the breakfast was delectable

room, comfortable beds, nice bathroom, nice gym

the breakfast was very good and had a good selection to choose from

the rooms to the breakfast and staff behavior we (my family and i) were very satisfied

staff were extremely friendly.. breakfast was good.. rooms spaceous and clean

pretty disappointed in that and the lack of breakfast and room service options due to the

i didn't get breakfast and would have liked room service

the hot tub was actually working which was great whilst playing with kids at the pool, which was also warm enough

my kids had a blast

nice breakfast

clean, comfortable bed, kitchenette, laundry, and gym

style of the room and laundry

the kitchen and complimentary laundry facility

laundry room

and the rooms are equipped with all stuff one need for living, though i didn't used the kitchen stuff since there were great locations to get breakfast and supper nearby

all you need if you are in town for work and just want a quiet, clean room, with a decent breakfast, but if you are on a vacation and you want to be surrounded by things to do than you

said the bar was open from 4pm to 12 am

the room was bigger than expected. loved the kitchen and layout. the pool was cute too.

breakfast was very delicious a great variety of options

good location, friendly staff, good amenities (pool, laundry, gym) , nice lobby nice

the cleanliness at the pool was subpar

pool area was very nice

the dining area and bar looked inviting, the pool as well, but i did not have time to partake of those amenities

the gym area was perfect!

the hotel it was super convenient to walk to the galleria weather permitted and we also loved the gym and pool

i liked the price of the hotel and pet fee cost per night.

gym closed

can't think of any...perhaps the gym was too small

breakfast was nice and the attendant reminded me politely that i needed a mask

the gym was a joke with no equipments working as expected

gym equipment wasn't working properly

7-10, m 6:30-9:30 but it was gone when i arrived at 9:10); never saw any advertised restaurant or bar (which i was really looking forward to)

the staff was excellent and always ready to help when asked to and the breakfast was

pool not ready yet

nice lobby, clean pool, room is a very nice size

kids splashing and jump in and out of the pool

seating area around the pool, would highly recommend a adults only swim time to accommodate guests with out children

room was great for our 2 kids and us

great view, friendly staff, nice rooms, clean pool

there was a lot of noise past 12am the was a lot of band kids in the hallway

comfortable bed. somewhat quiet. did hear kids running up and down hall but not too bad

needed to check in , kids were tired took 45 mins just to check in

breakfast bar changed daily. open until 10 am on sunday.

my granddaughter and grandson had a ball in the pool, while me any my brother enjoyed the gym

i had a hard time finding a parking spot. and kids were running in the halls and screaming.

the breakfast needed individual sealed drinks we in covid season

everything except the breakfast

welcome by the reception was excellent . i just wish they can improve their breakfast

the breakfast could have been a lot better

cozy room and breakfast

also, the hotel it self had it's own restaurant and bar and pool and gym with easy access

this was very difficult for a family with kids

love room service, food is always hot and comes within a reasonable amount of time

they do their room service menu through the 2nd floor restaurant so there is a better in room dining menu than

great location - kids loved it! great weekend away.

they allowed a kids birthday party in the pool area and we never got to relax in pool or hot tub because kids were

also sounded like kids upstairs jumping all night tried to call front desk but no one answered

also sounded like kids upstairs jumping all night tried to call front desk but no one answered

two of my teen kids had to sleep on rollaway beds

the bar & restaurant is a nice setting and the beds were comfortable, just a little too

pool nice and gym

that there were two peloton bikes in the gym

the chef so amazing and the bar staff extremely attentive

slow bar service. had to wait 10-15 minutes while sitting at the bar.

pool area was really good, as well as bar at the lobby

there was no room service, no vending machines, poor selection of meals provided in the bar as the restaurant

outsourced room service

especially appreciated room service even though the cutlery/serving products were plastic instead of stainless and china

and our pillows were molded and had a sour odor , had to switch our at 1am in the morning , also room service did not clean the room at all until we requested at 3pm

room service wasn t my favorite in take out containers, it seemed very informal for a very

are remodeling the first floor and lobby, pool was closed and the gym was closed

the bar and the starbucks

it was close to where i was there for business and it had a bistro/bar for dinner and breakfast

not enough breakfast choices, pool/outside area was dirty, needed maintenance

pool was closed, we needed ice and checked floors 1-6 and found a working ice machine on floor

we also love the fact that gym is open 24 hours

my kids loved the texas shaped waffles

the pool wasn't very clean

breakfast was excellent. staff was excellent. pleasant atmosphere. room comfortable and clean.

property was clean and the breakfast was good.

the pool being out of action.

hotel in a good location with a nice pool

the owner and the breakfast and the other staff as well.

late check out

breakfast needs a little more variety

breakfast was great

the pool was broken

broken phone, so no room service- ugly hallways, missing some bar bells in gym

i loved the cleanliness and breakfast

breakfast was alright but should have been better never had enough fruit the food was cold the food

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

friendly staff , very clean and quiet . good breakfast .

the only good think was the breakfast the lady was nice and

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

breakfast was mediocre but the gentleman working it was very nice

the location and it had a gym and a eating place

shuttle was very helpful especially to the galleria, the reception don't know there names but they

the pool not being open

there is so much hidden cost to stay here. paid parking, room service

very clean nice staff the shuttle bus that picked me up from the mall was fast.

free wifi for residents

i didn't use the pool but saw it during my breakfast

room was spacious with a sleeper sofa and the parking was always good

you have to pay for parking

the wifi

minds me of a hospital),high price snacks and drinks,no morning breakfast and how the key card only works for some outside doors

the parking lot.

the brakefast was zero and no wifi as started on their website

smell at lobby, horrible breakfast, no immediate attention to room service actually ignored

room was spacious and i love that there is no pet fee for our two dogs to stay there

like the pool was closed

everything and the breakfast

a lot of parking and the pool was clean

the pool could be bigger.

the breakfast options were basic

it’s like your own personal apartment plus hot breakfast in the morning.

convenience of the location; the more than adequate breakfast menu; the parking; the outdoors (pool) atmosphere, and the

the bar and restaurant aren't as advertised there is no bar or restaurant

breakfast could be better

the breakfast bar was clean, organized and fresh

i paid for the king suite with a spa bath which was $163

i appreciated the updated hallways & on site laundry and a decent gym

besides the amazing staff, the breakfast is the best ever!

did not have time to enjoy any amenities such as pool, gym,

there was a laundry room was a great help.i did not pack any dirty laundry when i left

there was a kitchen station and a sink

the kitchen was fully equipped with refrigerator, sink, microwave and utensils and dishes

the pool was beautiful

nice gym and pool

breakfast was really nice and rooms were very nice and clean best room i’ve ever booked

the room with kitchen

ironing board, lots of drawer and shelf space), no carpet, contemporary interior design, laundry room wake-up call

it was super clean, and the hotel was super accommodating to my special requests (early check in

the kitchen

1. no pool which is fine except in the summer! 2. laundry room

they were on the bathroom floor, in the tub, crawling across the kitchen floor, on the couch, on the walls, under the alarm clock and next to the table by the bed

decent for the price. full kitchen in room, bonus!

it was great location and great size rooms with privacy door and kitchen.

room the space it was real spicy and the kitchen i was able to fix a little lunch over all the room was real nice the staff wasn't as well

kitchenette. they let me check-in 2 hours early.

breakfast great! rooms clean

rough towels at pool lol. that's all

no bacon at breakfast, this upset my partner!

usual, it was very comfortable, easy to find, breakfast was good, staff was very friendly

so with 3 kids and my spouse rooms and sleeping arrangements are tough

great room amenities and breakfast was plentiful.

very clean, very nice staff, very good breakfast.

there was a laundry room, a gym, a pool, etc

large bedrooms, friendly staff, very dog friendly, walk to nearby restaurants and shopping, good breakfast

is not the hotel fault, but due to covid 19 breakfast was not offered n pool was not open

very clean hotel/room. front staff very helpful/friendly. pool was clean.

they balcony view over the pool

coffee and bar weren't open, lol

the pool and workout rooms were very nice and clean

pool could have been heated

it's always clean,good breakfast

i booked it for the pool, the pool was not open

quiet facility, clean and comfortable rooms, nice breakfast!

safe free parking and very fair price

breakfast and clean room