sad pool.

however, i noticed the room service went in for the cleaning so i would appreciate if they do not come in when there is

plenty of parking is a

had to go thru the emergency room parking lot to get there

couldn't pack my slippers, but the room was clean, so there was no problem even if i went barefoot

was good, room service was good, cleanliness of the room was good except there was a stain on my

perfect location..very clean. great breakfast

free ev charging, modern and renovated hotel make the experience so much better.

my truck was vandalized three parking spaces from the front door they need more security even though is in a nice

the pool wasn t open when i checked in but it was being cleaned

great breakfast

on and off - near stores - cool honest staff - super nice maids- excellent friendly breakfast chef with authentic salsa

it was beautiful, breakfast was great and the lady at the front desk was spectacular.

two sinks (one at a bar by fridge, one outside bathroom) alarm clock very easy to set or deactivate with clear

pool area is small and outside but very nice and clean

breakfast was okay

the rooms and the pool.

the room was nice and big with a full kitchen and the hotel was close to grandscape.

the breakfast was pretty standard but good

were not umbrellas at the pool and the weather was very hot

loved the pool and spa

breakfast neat was super fatty sausage

great staff, very helpful, great breakfast, very clean and great area

they are too out of control screaming and yelling and running around the pool area

pet fee was to high.

the breakfast was delicious and i thought that the beds were going to be to soft although i slept like

loved the snacks, breakfast selection, pool table (our most used amenity

they have a play room with pool tables and other games

the options at breakfast, bed was comfortable and room spacious

family friendly with pool table and game area

pool could have been heated

signage less prominent and difficult to spot; no safety bar on ground floor sliding glass doors adjoining parking spaces; strange sleeper couch

would have preferred a room over looking the pool. very noisy with traffic.

ight room, pool, etc

bonus that we could also use the gym privately with an appointment

the complimentary breakfast was delicious! i loved the variety of food & drinks!

up to date look, tv, breakfast options, comfortable bed, shower with wash and shampoo, room lighting, ac unit temp

i didn't get a chance to get any breakfast but i really enjoyed my stay

it would have been nicer if the pool had been

rooms were spotless, the grab and go breakfast was great and the staff was super friendly and helpful

the gym was nice and clean

our toilet leaked, the pool is small and people being loud at night on the patio

outdoors, pool area, unfriendly staff, hanging out, not seeing dirty tables or other work, not greeting just

elevator was like 90 degrees the dishes in the kitchen were nasty the floors were sticky by the

the evening snacks were good and breakfast had several choices

breakfast was normal for a continental breakfast waffles, yogurt, cereal, toast, bagels, eggs,

great. loved the breakfast

sucked, cable didn’t work so if you didn’t have a smart tv you were out of luck (we have 2 kids under 3 and it was not very convenient at all)

the breakfast was not quite ready at 7 am and what was out was a bit sparse.

the breakfast was great. the location for what i was there for was good.

pool was nice kids loved it

rooms, friendly staff and late check out

potatoes at breakfast-they need to cook longer

there is a laundry room, exercise room, computer availability

large bedrooms, friendly staff, very dog friendly, walk to nearby restaurants and shopping, good breakfast

pool was full of bugs but i did witness the hotel serviceman clean them out

the colors of the pool at night were marvelous

no pet fee thats the only good thing about this place

, cleanliness, pool is awesome colored , and bed was comfy :) also loved the breakfast bar, it was clean hot and

pool only open 1/2 day on weekends

breakfast great! rooms clean

the kids loved the indoor pool. staff/front desk was very friendly and helpful.

clean and good breakfast

friendly staff a d indoor pool

did not use the breakfast

great breakfast. large room nice staff.

clean, inviting and the breakfast was good. perfect place to stay for any occasion.

gym and pool were both clean and both were great for the

breakfast was really good. beds and room was comfortable and clean.

breakfast was good.

we stayed because it was across from the hospital where we had a very early check in.

and forth between hospital and our room it looked like people actually lived in the rooms with laundry strung out over the railing and plants and charcoal grills

price. kitchen

ironing board, lots of drawer and shelf space), no carpet, contemporary interior design, laundry room wake-up call

the kitchenette was just enough to prepare meals

wasn't hot breakfast in the morning

breakfast was great, the room was clean and comfortable

area was so filthy there is mold in the laundry basket that is in the pool room

breakfast was prompt and well prepared

the pool was nice and cool compared to the 107 degree weather

even though the hotel shows they have a pool wit a hot tub, the hot tub had no water in it

went to use the hot tub since the bath wasn’t what it was supposed to be, and the pool/hot tub was closed due to covid

hot tub was broken and full of stagnant water, pool was dirty, hallway smelled like vinyl

pool area was clean, inviting & was great for all ages

the bar tender made me his special drink called,

the laundry facilities weren’t working

laundry room soap did not work

i was there for 4 days before i ever saw the swimming pool

pool is amazing

the rooms were decent size. clean, tidy, owner a little rude, not had a great view of the pool.

my kids barely slept

larger pool and extended pool hours

it was so close to many activities for the kids

the kids pulled out the sleeper sofa there were pieces of candy and food under the mattress

great breakfast! comfortable bed nice bar services friendly staff

hotel itself was very nice with a good gym!

gym is to side from front desk and pool next to parking lot

4 stars yet has no working lift, proper service and gym

broken phone, so no room service- ugly hallways, missing some bar bells in gym

this hotel does not offer a free breakfast like most others in the area

the international breakfast

the breakfast wasn't extraordinary but the waffles were good

was no breakfast, although sign on building is advertising one bathrooms equipped for handicap - very good

the breakfast time could expand to 10:00. that would be excellent.

did not see breakfast and only one bag of coffee

in the main office and you have a large selection of different foods that you can cook in tbe kitchen in the room

the breakfast

i like the kitchen space

didn't eat breakfast. i don't eat pork. it really wasn't a big selection

the kitchens could use a toaster oven and the breakfast needs a

carpet needs shampoo and the kitchen cabinets are old and the chipping wood particles

it was great location and great size rooms with privacy door and kitchen.

nothing. there was no contential breakfast.

location and kitchen

unfortunately it say hot breakfast and there was no breakfast only hot coffee that i fell that they could have kept out all

i enjoyed the pool and the room was comfortable. the staff was friendly.

nice hotel with a very friendly staff. direct room entrance to courtyard pool.

room had access to pool

bottom floor but this time we liked it there was a patio right out the back went straight to the pool

i would suggest having pool towels available so we don't go have to go to the front desk to get them

sofa bed provides two twin beds for each of my kids

breakfast

rarity for some chain hotels)

was told one price for laundry soap and it ended up higher

great breakfast

room set up of kitchen, moveable, multipurpose table

nice gym and pool

great breakfast

weren't told that breakfast closed 30 min earlier on weekdays so we missed monday morning breakfast because we ate

pool closed early on the weekend

the bar and pool area also looked really nice, though we didn't take advantage of either

close to everything, good to reach and to see, bed, pillows comfortable, bar nice with friendly service, overall staff was really

gym & pool but no hot tub/ spa/ or sauna

i loved the scenery , the pool table down stairs , and the customer service

the early check in and late check out

outside landscaping needs to be keep up with. swimming pool needed cleaning as well.

pool unusable

pool because it was nasty and that is one of the reasons we booked here

just the pool it needs to be clean.

was a nice stay; however, my family was not able to use the pool because it was nasty and that is one of the reasons we booked here

the free breakfast is always wonderful

pool could have been skimmed, it was buggy, but clean otherwise

the fact that they stopped breakfast

it's always clean and they had a better selection with breakfast.

quiet location. hot breakfast

not enough breakfast choices, pool/outside area was dirty, needed maintenance

pool was closed, we needed ice and checked floors 1-6 and found a working ice machine on floor

it was close to where i was there for business and it had a bistro/bar for dinner and breakfast

the bar and the starbucks

the staff. fitness

facilities were great. elevators fast. gym equipment worked.

i did not eat in the restaurant and left the bar after asking for price of a vodka/tonic in a short glass

pool was great. nicely updated rooms

and our pillows were molded and had a sour odor , had to switch our at 1am in the morning , also room service did not clean the room at all until we requested at 3pm

the drinks and food at the bar are also very overpriced

wished the swimming pool was open that weekend we went but i understand that it was under renovations and out of the

staff was nice, gym was open 24/7

i paid for the king suite with a spa bath which was $163

website also said it had a outdoor spa which it

plenty of options for breakfast and a w/d on site for people who like to do their own laundry and such

love that they have a pool and gym but did not experience using either on this trip

breakfast was delicious

shampoo conditioner and shower gel to use the swimming pool was actually open to swim in a full breakfast bar to eat at clean hallways and the entire hotel smells good looks good like it's a new

i even used their laundry/dryer, this is not common at all to have at your disposal in europe so it was wonderful to

the breakfast options were basic

gym was

would be nice if the hotel had a gym.

had to keep trash in room because there was no room service for overnight stays and it's taking longer for my deposit to be

the day i checked in they told me the pool doesn't work and tv and wifi too

i received no room service

expensive. pool area closes at 10pm. at this price wifi and breakfast should be included.

and when i asked for a shuttle ride he seemed irritated

property, wonderful staff, pool and amenities

include breakfast also in room rent

breakfast and staff excellent

the hotel bar is a little steep on the prices of drinks

the hotel is very nice. very good location. the lobby bar is great!

3)

pool area is very basic however fitness facility was above avg.

restaurant or bar open til late in day pool is small but decent - has loud buzzing/whistling sounds at pool off

pool area was really good, as well as bar at the lobby

gym great and. dry clean, included breakfast excellent

the chef so amazing and the bar staff extremely attentive

all staff were friendly, especially the bar staff

that there were two peloton bikes in the gym

each room had a kitchenet with a full size fridge, dishes, cookware, and toaster

wonderful breakfast. nice staff. well stocked kitchen area. workspace more than adequate.

friendly staff. my toilet wasn't working properly, but they fixed it asap. breakfast was good.

paying to park. the breakfast should start at 6:30 instead of 7 on weekends for working people.

it was ok for the kids but an adult might be

when asked if there was room service i was told they were too short staffed for that

free parking

no complimentary breakfast.

room setup. pool

the bar tender

was told breakfast was from 6 to 9

the indoor pool and hot tub.

8 am, there was no breakfast available

at the same time, during breakfast at the hotel (looking at artistic photos in the canteen): we managed to find out what

key card locked, the pool had salt in it, and the hot tub had dish detergent in it from what my daughter told me they

coffee and cake are a good start. the coffee was hot throughout breakfast time

the only thing i didn’t like was probably the breakfast wasn’t as great

awesome breakfast

room was a smoking room and even tho it was clean the smell was a little off and the breakfast doesn't have very much variety

the free breakfast is a great touch, just a bit too early for me personally

the employees, the room, the gym are all great

the breakfast bar didn't have biscuits and gravy.

a++ for the staff, breakfast and mini-gym. the rooms are comfy, roomy and super clean.

free breakfast bar with many choices

i came downstairs for breakfast 2 during my stay and the guy working the front desk never spoke to me, yet while i was

to shopping mall, ford center, small kitchenette to make your own meals

it had amenities such as gym, laundry machine and great helpful staff

the laundry/gym there's a coffee machine

spacious suite and loved having a kitchen

not as quiet as some places but my room was near gym and front desk as well as exterior smoking and grill

wonderful outdoor lounge area off the bar makes for a great night at the hotel and for those who want to

had a nice bar up front with lots of selection

rooms the bar and the restaurant and plenty space to relax around the bar area

i was hoping for room service some mornings but don't currently have this option.

nice gym

parking lot front of building was dark and at first my kids tried to get me to book somewhere else

really nice clean ! overall great location and pool was great!

neat fresh breakfast, 5-star rooms!

never have an issue with noise and they have a small pool that is located in the courtyard

the small gym is nice although i am not a serious user

location is good and has parking for pickups with trailers.

pool was too cold for comfort.

late breakfast, not too noisy, the pool was awesome too although it was pretty hot (indoors)

good breakfast

breakfast was good and had 24hr gym and coffee.

staff office., breakfast ud83dudc4d great and cleanliness of our room

breakfast

in door pool

had missed a day or two with cleaning the room and taking care of the pool area (no towels)

breakfast was great, room was comfortable. really close to ntx arena which was awesome.

love the property great for my kids accommodation

pool area is nice

i didn't like that there was a small room service selection

buffet, they offer you vouchers for free drinks during your stay, and they have a little gym and a pool

room service, breakfast

better selection of breakfast

that yje kids were encuragef to make their own breakfast

breakfast option was limited for those who are pescatarian/vegetarian/vegan.

atmosphere, gym and hot tub.

pool did not have a safe depth for younger kids ( grandson is handicapped smd could not play on

pool and hot tub were great. breakfast was top notch. rooms were spacious.

great room layout with kitchenette

the separate bedroom from living room and the kitchen

free free breakfast

was able to get in pool and even tho we was late for breakfast one lady still gave us

i liked that the kitchen area was stocked with necessary items

the kitchen and complimentary laundry facility

free use of laundry wash and parking

great sized rooms, free laundry and the candlewood kitchen was a great idea

full kitchen and nice size bathtub

my family and i check the breakfast bar and it wasn't what i would pay

pool was in need of some repairs

we had 6 rooms for a family reunion and the lobby, breakfast area and pool were a great place to gather and talk

pool needs some maintenance but it was still very nice

no indoor pool which was promised by verbal associate.

breakfast was great

the kids and i were very pleased

family friendly, helpful staff and very nice pool and hot tub

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry

clean, all essentials provided, kids enjoyed the pool

not to mention breakfast was $15 for adults and 7 for kids

need a heated pool, for these cooler months...in dallas.

no wifi, shower drain clogged

we were there for a soccer tournament, and they were pretty lenient on letting kids run around in the halls, etc

and comfort of the room/bed; bar and restaurant, friendliness and courtesy of all the staff, great location

didn’t like that the employees didn’t wear masks and that the bar closed at 10 pm when usually other hotels close at 12-1 am

booking and on company website states that the hotel bar is open monday through saturday 5p-11p bar hours were confirmed at check in

brandee( made me a wonderful non alcoholic beverage) from the bar as well as two front desk receptionist male and female employees; forget their names at the

pool was a bit on the small size, but not an issue.

the pool hadn’t been scrubbed.

i had to use my kids room to call down

the kids loved that it was attached to the mall.

room service nasty and too over priced and stocked bar over price 6

service nasty and too over priced and stocked bar over price 6

also, the hotel it self had it's own restaurant and bar and pool and gym with easy access

was surprised that they had a hot breakfast

breakfast was great

i didn't care for the breakfast

to the mall, nice multilevel pool good for toddlers, access to streaming services, already made coffee, breakfast, good quality

need a little bigger kitchen area

kids loved watching the pancake machine

pool. right next to the rear parking lot, and limited chairs

the lobby , the pool close to so many things

i took my kids to kids zania and it was right behind the hotel

great gym

no breakfast as advertised, workout room was not usable due to renovations

no breakfast at all is offered

when i booked the hotel it said they served breakfast

there was no breakfast

no breakfast included

i love the location close to the galleria had a shuttle that takes u with in a 5 mile radius.

food quality on our room service was the only good thing about this hotel

clean facility staff is friendly ,free breakfest, free parking plus theres a really nice pool outside and exercise

was not shut all the way when i arrived at my room, there was no microwave in the room, and shuttle bus wasn t available during the weekends

room service available not within walking distance to any restaurants close by the room was over

laundry area could be updated

i liked the floor in the hallway and i could smell the laundry when i walked through

bed was comfy and clean. pool was nice! happy hour was a little unexpected bonus!

friendly staff, nice pool, spacious rooms, frig and microwave,coffee available 24/7.

pool wasn’t open

gym was nice

the pool area is very nice and the exercise facility is perfect

the gym having wipes was also good

the dining area and bar looked inviting, the pool as well, but i did not have time to partake of those amenities

building design, pool and gym facilities. service at the bar (evening)

location room was very cozy loved the kitchen area

& friendly room was a great size the bed was extremely comfy breakfast selection was good gym & pool areas were nice &

great kitchen and living room with sectional sofa and workspace in the

great love it here,!!! bar tenders are great, rooms are great!!

all you need if you are in town for work and just want a quiet, clean room, with a decent breakfast, but if you are on a vacation and you want to be surrounded by things to do than you

the room service need to improve, does not replace extra coffee cups.

the extra room with the sofa bed is a must with our kids. kids love the free breakfast.

our room had a foul odor. there was no room service.

also across the street from the mall several places to eat and take the kids

my kids loved that