pool was nice

the bar staff was slow.

gym could do with a multi gym machine as there is room. but weights rack is good.

nice to have a shuttle from dfw

loved the layout with the bar and restaurant

pool, fridge

all the extra accessories!! pool, gym, and sauna even though it was closed because of covid.

there were bees in the pool but as soon as we notified the staff the corrected it immediately.

to pool through dining area and leaving out the same wet

all the extra accessories!! pool, gym, and sauna even though it was closed because of covid.

really enjoyed the pool and jacuzzi

breakfast is always fresh. staff is always polite

the hotel was very clean, nice gym and pool. i really likes the showers too.

cleanliness and location, free breakfast

breakfast was great, the mixed fruit was much appreciated, and the ladies had a different menu the

kids running, jumping which over a 3 hr period resulted in a continuous thumping on the ceiling

loved my stay very comfortable and safe my kids loved it and the breakfast was a bonus; will definitely book in the future

pool was cleaner than the more expensive hotel we just left

the service and breakfast items was very clean

gym, pool

same menu for breakfast throughout my 12 days stay.....!

the pool was nice and clean.

pool was ok

parking. area. gym. elevator.

lot and pool area had trash all over the ground

have a key we gotta go because was wearing the same clothes as the day before, waiting on my laundry

and the pool was nice

pool, room, waffles

the pool was out of order and very

i liked the floor in the hallway and i could smell the laundry when i walked through

my kids were literally sweating in the room

pool was dirty, we wanted to swim enjoy the sun

room was next to the back door headed to the swimming pool, so was not too quiet, and also the at overnight people slamming the door we can't sleeping

i liked the fact that rooms were extra clean and the breakfast was amazing.

you are a single mother traveling by yourself or with kids i wouldn’t stay here

the pool and hot tub were very clean

had balconies overlooking pool area …

indoor swimming pool and breakfast

it was nice having hot breakfast choices other than waffles.

the breakfast was decent can’t take it to the rooms can only eat in the breakfast area

front staff very friendly and welcoming. great hot breakfast choices!

did not work at pool

the room was big and clean and the breakfast was phenomenal

the location was awesome breakfast was great

everything it was great the staff the breakfast the

the pool an patio are was fantastic for a dip in the pool or even lounging an eating a meal

the bar downstairs , & the view

i had to sit in my car in the parking lot for 2 hours with my children and wait for my friend

had to do laundry but they didn t have any change at the front desk for the washer/dryer

remote control didn t work the ice machines didn t work and unsupervised kids running up and down the hall all

to eat in location restaurant for sunday breakfast

pool not finished

cold water in a pool

breakfast- $28 for person

cleanliness, comfort, gym, pool, location

the fact that the pool was out of service

there was a bistro cafe in the lounge area, i prefer having a complimentary breakfast bar that i do not have to pay extra for

the beds were very comfortable, the room overlooked the pool and the night lighting from it was beautiful, the balcony to my room was an added bonus for

pool was under construction, there was nothing indicating this when i booked

smelled like paint and damp , ac didn’t work well , construction ongoing , bar closed

nice comfortable rooms with kitchenettes

kitchenette

nice gymn with a common area that has coffee

i like the fact that it had a kitchen and range to cook on, excellent!

full size fridge. comfortable beds. free laundry.

the bar and food we got to order in the middle of the night

i stayed two days and back asked for a late check out and they accommodated by giving me an extra two hours

the breakfast that was served was very delicious

clean rooms, helpful staff , great breakfast spread.

breakfast was excellent - fresh cooked eggs bacon potatoes, yogurt with fruit and breads with jam

the pool had not been down for maintenance

location the view of the lake it was clean the pool was actually open the staff was

had 2 conferences going on so room service was over an hour wait

even though the site says they have room service, they do not

the pool was puny.

the outside area by the pool wasn t very well kept and the gym was very basic

gym has

parking was really hard to find at night im guessing since the bar was like a mini club

i wish the pool area would have lit up at night.

room service and if bar was open til late

no shuttle to airport at weekend!!!!!!!!!

was not very accommodating reference the shuttle

shuttle service only ran from 9am so kind of pointless booking this place to “save money” being

a gym was appreciated, but neither treadmill was working at the time, and there was a limited

i didn’t eat breakfast but the coffee was delicious, probably the best hotel coffee i’ve had in years

our room overlooked the canal and our kids loved the view

and beyond to make sure we were well cared for from the valet, bellman, to the front desk, to room service

p instead of

loved the gym

the pool was crowded, seating was limited. too many screaming kids and cloudy water.

the only thing i didn’t like was probably the breakfast wasn’t as great

coffee and cake are a good start. the coffee was hot throughout breakfast time

no breakfast

breakfast suck very very minimal

the free breakfast is a great touch, just a bit too early for me personally

kids disappointed

wished we knew the pool was closed.

kids running up amd down the 4th floor between the rooms 415-423 at 1am and again 330am

better gym facilities would have been nice.

only reason it wasn't perfect, was because the pool wasn't available

hotel quiet area, everything you needed in your room, lovely pool area and gym if you want to use it

loved the room, very comfortable. nice pool.

breakfast was available daily and the quality was a standard continental breakfast

there was a pool party going on one night and the staff said he couldn't do anything about it until the manager

full kitchen in the room

hotel pool was both fun for the kids and relaxing for the adults

we got a shuttle to the toyota music factory for our concert

location was perfect for attending a concert at toyota music factory and the hotel even offered a shuttle to the venue

lobby has a small bar and lovely sitting area

the drinks in bar were overpriced

the only thing i was sad about was the pool

convenient location and comfy bed. guest laundry facilities were a big plus.

kitchen and fridge. free breakfast

pool, size, location, breakfast.

my son loved the pool

i love the area the hotel itself is great and the pool table in the lobby is the best.

my husband was going to stay there and let the kids swim while i was at my appt

hoping the pool would have been a little warmer to allow for swimming when outside temperatures were in the

also being in competition with other hotels frequented by business travelers, shuttle does not run on weekends, and does not provide transportation to the airport

the bar in the lobby

i had the breakfast it was great.

breakfast was good, eggs, sausage, biscuits and gravy, and cheese grits among the other items

complementary breakfast didn't have waffles for the kiddos. would be nice to offer cereals.

cleanest of the room, great check in clerk great breakfast selection and just a great experience

everything, from the breakfast to the comfortable bed

pool, room cleanliness, and canal

i loved the room and the pool area the most

rude young woman in the bar area made us go around the back to use key card to get to the pool area versus letting us walk in the front

pool area is a bit small, but it was fine.

and classy, unique and trendy decor, fabulous pool, exceptionally friendly staff, great workout

and the pool lots of kids on supervise running around waiting to get it but never

no complimentary breakfast

the ac was not working correctly and they were fully booked so they offered us complimentary breakfast, that was great customer service

had either some kids or some one knocked on my door at 2 am it was ok just expected better but over all ok

and the pool lots of kids on supervise running around waiting to get it but never

having the pull out couch was amazing as we have 4 small kids so it’s hard to find hotels that accommodate our family

the restaurant and bar were closed on the weekend.

amazing staff. breakfast was delicious and very clean.

very friendly and clean! kids loved the pool!

breakfast was wonderful…breakfast casserole, meats, waffles, oatmeal, fruits, dairy products and

breakfast was good

breakfast was very good

i was on the 2nd floor and there was kids on the 3rd floor all night jumping and running..

hotel was very clean, safe, excellent shower amenities, indoor pool, wonderful breakfast, comfy beds

enjoyed everything especially the pool

hotel employee, for helping and patiently understanding, respond back quickly on the room service

gym equipment. there could be more hardware

the gym was nice

the gym and housekeeping

enjoyed the breakfast but they didn't have any cooked eggs, bacon or sausage

breakfast

i loved breakfast and how clean the facilities and the room were.

the breakfast and location was great

wish there were more options for breakfast.

breakfast has a few different options

breakfast, friendly staff.

the rooms were really clean an the kids loved the pool

breakfast choices need more to choose from.

did not have breakfast

decent location. wifi was okay

breakfast was good , it was sketchy right before we got there

maybe improve the breakfast

the size of the single king room was very comfortable. breakfast was much more than expected.

breakfast options were plentiful

there was no breakfast or hot tub.

the property is great i like the indoor swimming pool and jacuzzi and gym.

gym had resistance equipment not always found in some hotels

the gym equipment didn't work

the pool temperature.

varied breakfast unfortunately i had not have a swimsuit, could swim at pool

server at the pool took our order but after 1 hr15min still she failed to check on us or offer anything

when ordering food at the pool or the other restaurant outside of knife, in other words

in room dining food quality was awful and the pool side service was lacking in spite of tomas’ best efforts

the gym is awesome

i really enjoyed the view of the golf course

did not see breakfast and only one bag of coffee

the breakfast wasn't extraordinary but the waffles were good

the international breakfast

wifi, free breakfast, free parking

was no breakfast, although sign on building is advertising one bathrooms equipped for handicap - very good

breakfast could have more food like fruit, apples or oranges

great variety of breakfast

they even had a lot of options for breakfast

breakfast wasn’t bad but could’ve used fruit & eggs

machine,vending machines,laundry all need to be consolidated,it was confusing trying to find all those amenities in 105*

i will be going back when it warms up to enjoy the pool and lounge area

pool area was secluded and relaxing

i absolutely love that our room came equipped with kitchen ware

pool was not maintained...dirty with leaves

the complimentary breakfast features more options than i've seen at other hotels

was only able to use the hotel shuttle once

clean rooms, friendly staff, free parking, free wifi.

i like the bar & starbucks. also it was really clean & close to everything!

the staff were very attentive and greeted me every time they saw me. the kids enjoyed the pool.

stuck in a one bed room with 2 kids

com and hotel wouldn't respond the room next to me had laundry spread out on railing for 2 days, room 309 king room the door wouldnt shut all way had to

the location was good. restaurant on site. laundry facilities on site.

laundry machines dont work

breakfast was outstanding. staff very helpful and friendly.

the breakfast

we went swimming in the pool and the breakfast was also pretty great

breakfast choices were good

we went swimming in the pool and the breakfast was also pretty great

no room service and the pool was closed.

to call twice along with other guests at airport for a shuttle pickup

love field wasn't loud at all and gave the kids something to look for while driving around

rooms were big and had a sofa bed for kids and there own tv and hotel was fast and responsive to any needs

chick-fil-a nearby, which is very helpful with little kids

are a few cool amenities (pool was lovely) and a center lawn that had games and open space

clean rooms, restaurant, shuttle to airport. comfortable beds, and great location

shuttle to the airport was great! it was super convenient.

the pool and staff

guest laundry room

the pool table & swimming pool

it had different things to do besides the pool and workout center.

i wish they have more tables for having breakfast.

is clean, friendly staff and they have pool table, games for kids to play

location by airport is great, the shuttle is a helpful amenity although we didn’t use it

elevator and laundry convince

only 1 luggage trolly and only 1 washer and 1 dryer (which was inoperable) in guest laundry

excelent place, airport shuttle available, thanks guys !!

my clothes was was soiled because, of this i was never offered to laundry my clothes

free airport shuttle and breakfast.

remodeled and updated hotel with a sizable rooms and comfortable bed, pool area with bbq grill and multiple cabanas, super friendly and outgoing staff (from front desk

nice pool, comfy bed

the shuttle service was awesome, the front desk employees were professional

the cresent bar restaurant was a plus because we didn't have to go looking for somewhere to have dinner

room was huge, everything was great, the view of the pool area and just very nice, had to stay here because of a cancelled flight and had the shuttle to

key card locked, the pool had salt in it, and the hot tub had dish detergent in it from what my daughter told me they

its summer time i loved their pool/spa

pool was nice

front desk service and the breakfast.

the breakfast wasn’t bad. and i was able to do a late check out.

however they have every hour shuttle busses to the airport

room service menu looked good and reasonably priced

we waited far too long for the shuttle to pick us up at the airport

the front desk ladies and the gentleman at the bar provided exceptional service

phone in our room did not work so we were unable to order room service and unable to request a wake up call

w/ a separate sitting room and desk, close to the airport, free shuttle in the morning, filling breakfast, very kind and friendly staff

a clean, modern room, gym and delicious breakfast of eggs, bacon and hash browns (and assortment of cold options like

bed, extremely spacious w/ a separate sitting room and desk, close to the airport, free shuttle in the morning, filling breakfast, very kind and friendly staff

listened to my objections of the early check in fee

the free breakfast is also a plus along with free aiport shuttle

the kids enjoyed seeing the plane so

roof pool was awesome and especially so when planes began flying overhead

d)

the gym was great.

were very disappointed after confirming a double queen for my wife and 2 kids

close to the airport and shuttle service.

the shuttle bus driver may confuse me by the special accent.

room was next to the guest laundry. noisy.

a fitness center

only had one overnight between flights and the free airport shuttle was very prompt

its attraction is its proximity to dfw and its free shuttle there

clean, comfortable, affordable, buffet breakfast, close to airport and had a shuttle service.

from the shuttle driver to the reception at the front desk

the breakfast selection of food was great!

fee shuttle service free breakfast

shuttle drivers were courteous and friendly

was a lie that they offered breakfast there was no gym i have no idea what happened to it there was hardly any personnel at front desk when you needed

fridge didn t work properly, the hallways smelled musty and like skunk weed, the gym was closed and no breakfast was

the staff was really nice, and the shuttle showed up quickly and got us back in plenty of time the next morning

especially for the rate i got.. only downfall is they don't have a laundry room.

the double room was very comfortable and the hotel has also got a small gym

the hotel was perfect with a stylish room & my room over looked the pool

loved that we had a full kitchen and the breakfast was fantastic.

the kitchen area makes it easy to have food while

they have a section by the pool for pets to do their business and provide poop bags

i thank the staff the shuttle driver that was so kind on wesneday the 9 of august he dropped me and other 3 ladies

fitness facility is hands down one of the best hotel facilities i’ve ever been in

didn't have change for the laundry room.

airport shuttle was convenient (starts a 4 am) for dallas love field

there are laundry facilities and a fitness centre at the hotel also

even though the hotel shows they have a pool wit a hot tub, the hot tub had no water in it

went to use the hot tub since the bath wasn’t what it was supposed to be, and the pool/hot tub was closed due to covid

pool area was clean, inviting & was great for all ages

like the fact we were able to get in the pool

hot tub was broken and full of stagnant water, pool was dirty, hallway smelled like vinyl