this is not a spa hotel

there is no spa

the parking, though down the street, was easy

breakfast was great but was a 10 minute walk into town

breakfast was in a restaurant of about 10 minutes walk from the hotel,the breakfast was with a very

have massages because it has been raining and i didn't understand how that was affecting the spa schedule

the hot water was very limited and the wifi did not work in our room.

also, it made the whole room very humid, had no cell service, and limited wifi signal

for this confort and the swimming pool did not work while it is promoted during the booking

the wifi was not working properly

a nice pool area with a hammock

was good; great view of la pena, just a short walk to the center through a steep hill and free parking

there is parking for your car

the water in the pool is quite cold

is superb, the rooms are good and they have a garden with hammocks and in normal times also a pool that was

great view, i was sleeping like a baby, wonderful breakfast and lovely people

the breakfast was so good and excellent meditation session with tony

everything, location, rooms, hospitality, breakfast

the breakfast was delicious, we enjoyed the tour they recommended for us, and the beds were comfortable

breakfast was a complete and delicious with an amazing view

is centrally located, clean, with a beautiful view of la pena from the terrace, and the on-site parking is a

the customer service at the rooftop bar was so slow we waited for an hour just to get 1 drink and a pizza then

the pool could use a little clean up. wasn t very clean.

the pool isn't heated

park in their private parking lot and walk everywhere with ease

wifi never worked and it was a little further from town center than we thought.

with an outside spa, whereas the room we reserved had one inside

the light in the spa did not work

very cozy with fireplace, abundant hot water, and pot for hot water for instant coffee

breakfast really good and staff helpful

beautiful place good breakfast .plenty of hot water nice private spa fireplace

very nice, good location and parking

poot wifi and water pressure

the bed was comfortable, the situation, possibility of parking. wifi ok.

the bed was comfortable, the situation, possibility of parking. wifi ok.

the only window it has is right at the swimming pool area so we had to maintain it closed all the time, the

something to be aware of for future travelers who may need to work like i sometimes need to: the wifi was very

the bed was comfortable, and the wifi worked well

has a great interior design, each room is unique, it has a nice roof garden, nice parking lot

spa is just a massage

spa bath in the room is great

parking and ventilation pillows

parking location is not so convenient because you have to walk to a different

no room service

not a soul in the pool and we enjoyed very very much

infinity pool, the terrace, and the breakfast area

it has an infinity pool that overlooks “la peña de bernal”

and clean rooms friendly staff great kids area nice views of the surrounding landscape and the

pool and hot tub were very refreshing

excellent garden: precious pool: warm and charming and on top of all, quiet

and clean rooms friendly staff great kids area nice views of the surrounding landscape and the

a bit overpriced for what you receive and the quality of the bed sheets, wifi, shower

pool was dirty. rooms were expensive and small. poor value.

we don t know if because of this, the pool was empty (filter i required because it was my anniversary), there

and unreliable wifi poorly equipped kitchen

and unreliable wifi poorly equipped kitchen

the pool was closed due to the rain but also the little fountain was off, and jacuzzi had to be

spacious room with beautiful view if vineyard. pet-friendly hotel.

beds were comfortable free parking

spa area> steem room out of order, paddling pool out of order, jacuzzi the water was boiling

variety of the food in the breakfast is very limited, it was my second time on this hotel, it was exactly the

good breakfast, logistically good positioned, clean rooms, laundry service fast

this is not a international 5 star hotel and no one speaks english other than the bar man

were too rough, room service got the order wrong and compromised to replace the wrong part of the order but

manager, check in, parking

gym and pool

the gym can improve and the pool

the view from the hotel is great :) there is a lot of parking space

the hotel is clean, elegant, welcoming, its facilities like the gym , pool and terrace are awesome

furthermore, the bathroom is outdated, bath tube is very small, the swimming pool had no water

fast check in also fast check out free parking

the sightseen, confort , pool

internet wifi not very friendly to access at my room

wifi quality is extremely poor

rooms are larger than expected buffet breakfast is above average staff is very friendly

pet friendly, room with access to garden.

the rooms are very spacious and comfortable with everything i needed. kitchen very well equipped

modern, clean and everything was new. excellent breakfast.

great large room, decent breakfast

the spa has so limited space for

i'd like a pool better lighting in underground

property looks clean it is secure looks profesional lots of parking they have basement parking with elevator

breakfast was amazing and the staff were exceptional

the location and the relation quality/price as well as the parking in the hotel.

super nice modern clean hotel. breakfast was perfect. friendly staff

the room was clean and the wifi worked very well

in room didn t work, gym very small and not enough equipment, one treadmill didn t even work

equipment in the room with pantry-kitchen etc

room, gym, pool, japanese restaurant

breakfast is good, but it does not have many options.

breakfast is good.

we had free drinks in the bar and the hotel is impeccably

it due to it s super convenient location on the main roadway thru queretaro, it s free parking, their

very modern and clean. friendly and helpful staff. good breakfast.

not a very good breakfast. swimming pool very cold.

parking lot seems to be small for the size of the hotel.

the parking it's on open sky my car stay on the direct sun.

the hotel it's new the pool have a nice location and the gym it's sufficient

two ocassions the waiters by mistake charged extra items to our restaurant and room service bills, lucky

the hotel it's new the pool have a nice location and the gym it's sufficient

wifi didn t work most of the time , no tv, bed and pillows uncomfortable, cleaning was very late,

no room service