convenience of location breakfast temp of pool

no hot water pool, and it was promised, the tv didn't work.

stairway out of pool inadequate

spa tub in the room

the hotel, spa and restaurant were completely empty and there was barely any staff around

pool is ok

cold water in the pool & the ventilation in the room could be better

parking lot gets really crowded

clean, great heated pool, large rooms, family friendly and impeccable service

loved the pool, and all the places around the hotel to sit in comfy chairs

do not miss the hot water swimming pool at night with a good red wine with your special one

it says it is a spa hotel, but it has no spa services besides jacuzzi

pool was covered during the weekday

reduce parking area , hard to driving

nobody answered on reception and room service

the pool was closed so we weren t able to use it

noisy place, as they mentioned they are hotel and spa i was expecting to get calm which was not the case so we

the 3 of us at the same time which affected our schedule and also after i paid for the 50% of the spa (which

excellent breakfast, great pool, relaxing spa treatment on offer.

the breakfast, the pool and how clean it was

breakfast available at extra cost

amenities like the spa tub did not work and the restroom light was not turning on we did not have hot and warm

the kitchenette had no dishes or anything what so ever to use, not even at least a microwave

it s difficult to find a hotel with parking in centro

access to the parking is badly indicated and the hotel entrance is on the main plaza which is pedestrian only

location on the main square was great and the onsite parking was great too, if a little hard to find

some of the staff was friendly but some other just tried to sell us tours, spa treatments while we were trying

garden, the pool is climatized

if i had to criticize, our room had no toiletries (i bring my own so no big deal), the wifi was so slow we

room was clean and beautiful. pool was fun for my kids. the center is just a block away.

i had to criticize, our room had no toiletries (i bring my own anyways), the wifi was so slow i couldn t

pool hours are too short

cleanliness, facilities, confort, internet reliability & stability, perfect location, private parking

the pool was excellent and the staff were very helpful

lovely pool area, delicious breakfast

it's close to downtown bedroom size parking time (could stay there until 3pm)

although parking is difficult, staff members do their best to fit all cars and move them when needed

the parking space is not enough for the amount of cars in use

parking

secure and nice pool and garden space

there was a karaoke bar close by that was too loud at night.

they were dog friendly, rooms were large, the pool deck was lovely, and the food was very good.

the bar has a solid range of drinks and snacks you can enjoy while watching a beautiful sunset

could not connect to wifi. garden work needed.

staff, location, ambience, gardens and swimming pool. also the restaurant was great

the pool was dirty and the bedsheets were with yellow spots

i loved the location very close to el centro, parking included, this place was amazing!

the parking lot is large and we really liked the proximity to the center

although the indoor pool is in an enclosed area,smoking is allowed.the restaurant is overpriced.

the room was very clean and comfy. the spa was great too.

the spa services are superb , totally recommendable

spa facilities, room size and mattress, coffee in rooms was good

breakfast was great. beautiful grounds, very comfortable bed.

wifi did not work at all when we were there very poor connection

soap dispenser in the men's bathroom by the pool wasn't working

all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa,

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa,

wifi was painfully slow

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

at extra cost when we arrived - it wasn't really worth the extra unless you would use the private spa bath

outside of town, which is what we wanted, with a gated parking area

great room and staff and parking was very safe. quiet atmosphere.

no parking facilities on premises there were very few soap and shampoo

the pool was dirty and smelled bad

no wifi signal

place, the staff, the leisure options (loons, horses, swimming pool, pool,

2) no working wifi 3) we had included the breakfast but we were given no options, even if we wanted to pay

the pool was closed due to the rain but also the little fountain was off, and jacuzzi had to be

spacious room with beautiful view if vineyard. pet-friendly hotel.

the parking area is really big and can easily accomodate a lot of cars

the restaurant and bar staff were very attentitve and the dinner we had was really tasty and good

secure parking

the fact that the hacienda has both a gym and swimming pool is a great add on

the fact that the hacienda has both a gym and swimming pool is a great add on

a bit overpriced for what you receive and the quality of the bed sheets, wifi, shower

and unreliable wifi poorly equipped kitchen

we don t know if because of this, the pool was empty (filter i required because it was my anniversary), there

and unreliable wifi poorly equipped kitchen

pool was dirty. rooms were expensive and small. poor value.

excellent garden: precious pool: warm and charming and on top of all, quiet

and clean rooms friendly staff great kids area nice views of the surrounding landscape and the

and clean rooms friendly staff great kids area nice views of the surrounding landscape and the

pool and hot tub were very refreshing

the bed was comfortable, and the wifi worked well

has a great interior design, each room is unique, it has a nice roof garden, nice parking lot

infinity pool, the terrace, and the breakfast area

it has an infinity pool that overlooks “la peña de bernal”

not a soul in the pool and we enjoyed very very much

spa is just a massage

spa bath in the room is great

free secure parking (can see car from balcony)

parking location is not so convenient because you have to walk to a different

parking and ventilation pillows

the bed was comfortable, the situation, possibility of parking. wifi ok.

the bed was comfortable, the situation, possibility of parking. wifi ok.

the only window it has is right at the swimming pool area so we had to maintain it closed all the time, the

something to be aware of for future travelers who may need to work like i sometimes need to: the wifi was very

very nice, good location and parking

poot wifi and water pressure

the light in the spa did not work

with an outside spa, whereas the room we reserved had one inside

they also offer firewood for the fireplace (at an extra charge), but they bring it directly to your room and

typical breakfast that we can eat outside with the view

breakfast really good and staff helpful

the wifi inside de rooms is very weak

great value on bottle service by the pool

the pool was not heated.

pool not heated

the water in the pool was really cold.

is superb, the rooms are good and they have a garden with hammocks and in normal times also a pool that was

there is parking for your car

was good; great view of la pena, just a short walk to the center through a steep hill and free parking

a nice pool area with a hammock

view, swimming pool, the kingsize bed of my second room was very comfortable

wifi never worked and it was a little further from town center than we thought.