it was a shame the spa was undergoing renovation but that didn't ruin the trip.

spa was a bit of a let down

spa needed updating and we had to wait nearly half an hour for our afternoon tea which from the

the spa facilities will be a great asset when updated

spa is currently being updated but this really isn't a negative, more of a positive that it's

everything! especially the log burner and double spa bath... not to mention the private hot tub!

facilities were fabulous, luxury of spa bath and hot tub. very relaxing

a swimming pool and spa would of been fantastic

website misleading as there is actually no spa available to all guests, which is implied

doggy friendly with a pet bed bowls and a treat for my fur baby

the spa and pool was lovely, again very clean and staff

spa facilities are amazing

staff were great, room was lovely and very good breakfast. spa area was great

lovely hotel, very nice staff and facilities, spa was amazing

amazing service from the staff from start to finish, the facilities are great for golf, spa or just a nice

loads of parking

not having a bar in my room

the wifi was fast and easy to connect, and the location convenient to break a journey north or south on

plenty of parking space

spoke to the owner about putting a sign up for the bar and check in

friendly welcome. clean room. good wifi. good distance from gateshead. good value for money

excellent wifi connection

plenty of secure parking, the rooms are clean and beautiful

quiet room, secure parking for motorcyclists behind electric gates, lovely restaurant 3 mins away that also does

parking was great very secure as i had race bikes in my van , checked in straight away and just

location is brilliant for metro and the spa facilities are brilliant

spa and gym facilities were excellent

spa and reception staff very friendly and helpful

spa wasn t open on a sunday, would have used if open.

love it we visit regularly great location great pool spa facilities lovely staff restaurant overpriced and room

location was excellent and the staff were pleasant and helpful. spa facilities were good too.

staff were lovely, room was clean and spa facilities were excellent.

of city centre, helpful and friendly staff called our room to let us know we were able to use the spa facilities

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn t be

clean very nice staff spa facilities very good

spa is dinky, but it's lovely and has all you need

used the spa facilities and enjoyed the breakfast alot

spa facilities very good

pool and spa area were great

excellent location. good value for money. spa facilities excellent.

the gym and spa is very small and does not have a good selection of work out equipment.

room was lovely , gym and sauna were nice too . breakfast lush, great views.

wifi during the week is terrible, better on weekends and it's not password protected

- great bar - great customer service - fast wifi negatives: - broken furniture in room - key cards being

great breakfast options on the morning

the pool and spa and gym was very organised

like its just a preference, a touch, to find in the room slippers, bathrobes for using the on the spa and a

the gym and spa facilities were amazing - all staff were very friendly.

spa facilities could do with a refurb, particularly the changing rooms

also used spa facilities next morning, again excellent

it should do more to advertise the spa treatments located in the hotel

slight disappointment was that the spa wasn't open during our stay

the bed was so comfortable. breakfast was tasty and the spa was luxurious

also visited the spa there which was excellent

no restaurant and no spa on hand, lift was unpredictable as well

room during week only weekend so if like us you stay during the week you have to find alternative spa

spa staff were exceptional and provided a wonderful spa experience for my birthday and my friend

great choice of spa treatments on the menu although we didn t get chance to actually go to the spa

spa and sauna facilities

spa closed too early.

stay, room large and spacious they gave us early check in and the spa was amazing

nice spa and gym facilities

lovely bar and rooms. spa is lush. staff lovely

had use of the pool and spa facilities

gym and spa were great

a genuine spa like feel without having to leave the room

room service menu is small.

the bar area downstairs was excellent, a very enjoyable experience

the waitress offered to take them back to the kitchen and they only changed one of the eggs

the room was pure luxury, and the complentary free mini bar and sweets was a lovely experience

breakfast has many menus to choose from and tastes very good

from the beautiful views from our luxurious bedroom to the delicious breakfast , and not forgetting the suoer

comprehensive breakfast

the welcoming staff, the lovely english deco, the yummy breakfast to the cozy room

the breakfast was amazing and the staff were warm, friendly, and welcoming

what a great hotel, the staff were amazing, the food as delicous and the spa was so relaxing.

the rooms are beautiful and clean and the spa is relaxing too

hotel pool and facilities also used for spa days and it was quite busy at 6pm, there was nowhere to sit

the room was large and spacious

spa facilities are great although a new spa suite is under construction

was really nice stay, good budget hotel, even has a mini gym

location good breakfast pleasant staff

i had room service and it took a good while because the dining room was busy at the same time i was told

free wifi

size, cleanliness and comfort of the room. late check out. location