secondly we asked to book a massage and yoga class via their spa services the night before and unfortunately

the pool was beautiful and we managed an afternoon of relaxing before we head off on our tour

they were very accommodating to our early check in

and every time we needed it we had to ask the front desk to open the hotel gate, then open the parking gate,

was exceptional, the restaurant was amazing and catered really well for me as a vegetarian, the breakfast was

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

slices are not safe for kids

pool slices are not safe for kids

lovely breakfast and shuttle from airport included.

friendly and helpful staff, clean and comfortable room, wifi and tv, nice garden area in the back, free tea and

hotel provides the free shuttle from/to the airport and the fiesta casino which is the meeting point for a lot

we arrived too late for the shuttle, the instructions were to give an orange cab , that worked out perfectly

was a nice secure parking area

breakfast was excellent, evening restaurant very good, staff was helpful

pool comfortable beds spacious room helpful staff clean facilities onsite bar & restaurant with

beautiful property with amazing staff. breakfast was delicious and freshly made. we loved it!

location to airport, shuttle, laundry, good food, clean place, great helpful staff

decent breakfast, good wifi across all property, very helpful stuff at the front desk and in the restaurant

the spa was incredible

special shout out to the service director, as well as georgina and her magic hands at the spa, and gael at the

part of our group visited the spa and really enjoyed it as well

ladscape and gardens, inner couryard with fountain and ceramic tiles, the kind staff, the great spa treatments

it has amazing restaurants a 24 hr coffee shop and pizza all night ,a great gym ,and spa available

spa was not on and pool was to cold

no step in and shower is in corner spa tub

main pool and spa area was not operational during our stay, something that we were not made aware of prior to

in the middle of no where you need a car spa water was cold only one ice machine for 248

presidential suite, the room was huge and included facilities such as jacuzzi, sauna, balcony, kitchen and very

hot tub and pool very cold walls very thin

property; microwave, refrigerator, and stocked coffee maker in room; good wifi; helpful & friendly staff; decent

loved the bathtub design in the room and the little kitchen

nice hotel, great breakfast , good pool. walking distance to heredia. would stay again

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

reception clerk was very nice and helpful about car parking

close restaurants and convenient to airport w free shuttle or parking

lovely, clean, simple hotel. close to everything and great free airport shuttle!

the pool is clean and refreshing

staff really helpful and had secure parking for hire car

very relaxing terrace over the golf

it s location is perfect for playing golf , and the staff is wonderful.

and fabulous views of golf course and mountains

great breakfast (a bit pricey at $10 per person, but kids eat free)

we were provided a delicious breakfast in the dining area overlooking the golf course and walking trails

was freezing, too cold to use, even the spa bit was so cold, was a shame as we wanted a pool to use

the pool area was very nice but the spa was not on

the pool and hot tub was nice

wifi in my room could have been stronger, as i was on a work trip i had to have a few video calls

tiny bit awkward to use the kitchen when the staff are in there and i just wish i knew more spanish so i could

we had meals and use spa services

quiet hotel with a good outdoor pool, small spa and gym

the staff were friendly and the spa treatments were relaxing

i loved the pool area and the fact they had a casino, gym, and a spa on-site

nice bar poolside

breakfast was delicious and beautiful, plant filled area

staff allowed me an early check in

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

balance between quality and price with a nice room and a very cute patio where they serve a nice breakfast

cool old building, offered breakfast to go in the morning early before our flight (before the official breakfast

free breakfast, pool, ambiance, friendly staff, free shuttle to beach, well maintained

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

great pool area

was disappointing that when i asked for an early check in by just an hour they could not accommodate

wifi cut off around 11 pm until about 4am, guessing they try to save energy because they think

pool/jacuzzi to ourselves most of the time and my daughter and i enjoyed a full 90 minutes in the spa (which

lovely spa treatments too

the spa and treatments were a wonderful extra luxury

colorful and cultural vibe, friendly and caring staff, loved the spa and infinity pool

loved our spa services but most of all loved the gardens

favorite part is when the owner of the hotel, originally from canada, stopped by and asked if my kids would like

our family with three kids liked a delicious breakfast

adventure inn is ideal for an airport zone hotel (with an exceptionally good restaurant and bar) when traveling

the restaurant and bar was super amazing

welcome, large rooms, lovely pool area, fast wifi and very tasty breakfast included

there is a huge spa tub ud83dude0ai n the room

nice shower and a spa bath

the pool was a little cold

breakfast was a plentiful spread of fresh, local and organic produce cooked with lots of love

room with tv good beds standard (american) shower with slightly noisy ventilation a fridge and a kitchen (that

pool waa not apt for swiming

pool areas was nice as well

first stop off from the flight with young kids

pool needed work.

wifi was a little bit weak

staff super accommodating. beautiful property. lovely pool and room

breakfast was good and served at whatever time we wanted

wifi is not working in the rooms and can be a problem

private parking behind the gates possible

breakfast was great, too

excellent breakfast

super confortable bed, amazing fast wifi, pretty good breakfast buffet, reat gym, helpful staff.

smelt of pet and pet mess

layout and loved pool

like the location easy access get in and security parking also good customer care always restaurant staff very

and bar menus are great

should you be interested in exploring the centre of san jose or other nice areas like the bars and restaurants

breakfast

pool tiles on the top floor has some chirp and after the kids swam, they feet were bleeding

there is no gym.in 5 star hotel is unexeptible....

we sat next to the swimming pool for a drink while our kids swam, but nobody came to us, i found only a printed

spa & sushi restaurant

the spa center is perfect too

we went to the spa and could tell it hadn't been used properly in a long time (the sauna wasn't turned on,

spa treatment for tumeric wrap was amazing

contains four restaurants on site with one open 24 hours, 24-hour room service and a full spa and hair salon

hotel was nice and comfortable. has a gym and an outdoor swimming pool.

kind in kitchen bit it s not enough , you must learn how to set a nice classy welcoming breakfast room

always use holiday inn express and they have kitchenette

location, breakfast, comfy bed, clean room

did not use pool amenities but looked nice

super friendly and welcoming, room very comfortable & clean with fast wifi, free coffee on tap with

the housekeeping was well managed with room service every day

the wifi worked nicely

cool pool with hip bar and lounge

fabulous pool and bar

spa was great

i didn't try out the pool or the spa treatments

i thought a place with a spa would be nice

location, secure parking, great breakfast

much, there was a group of school kids staying and you could hear them joking around as they walked by as the

modern, nice breakfast and good facilities.

a breakfast little more adjusted to european standards, but i guess they don't have many guests from

they allowed me furthermore early check in at 10 am, which was wonderful upon an early arrival in san jose

i booked it instead of another one, besides the location because of the gym

floor a little dirty , mostly in the corners all the tables in the bar / restaurant were full of water marks

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

we didn t get a chance to use the pool but it looked beautiful

they have a beautiful patio in their garden, right next to the pool

wifi could be a bit slightly improved, we could not connect to all devices at the same time, but

very relaxed and comfortable with a nice bar and restaurant

grounds, great breakfast, great value

front garden place is literally falling apart, although it doesn't appear so from the outside no wifi in our

very nice staff, rooms are clean and a healthy continental breakfast.

good, fresh continental breakfast

we had to leave early so couldn t have breakfast. staff were very friendly and welcoming

breakfast is good with homemade breads and jams

wifi was really bad

comfortable room, good breakfast, nice lobby, free parking, and staff who were super-helpful above and beyond

very good breakfast - homemade brownies and banana bread were the bomb

to us embassy, friendly staff, breakfast included, walking distance to restaurants, gym, good wifi

pretty safe walking to them ud83dudc4dud83cudffdud83dudc4dud83cudffd lastly, they have a small gym and the best

spa was wonderful

but, as we arrived just after 9pm, the restaurant and bar were closed, so we couldn t get anything to eat or

super clean, excellent staff, great breakfast.

we tried to go into the bar at 5pm and were sternly told that the bar would not open for an hour

friendly, excellent breakfast and beautiful gardens where our son and now daughter-in-law got married a few

great breakfast. super clean. all staff were friendly and helpful

beautiful decor, breakfast was great, rooms were very comfortable!

friendly and helpful staff, good breakfast, fast wifi

nice pool and access to a great gym !

elevator is a bit small and cramped. and included breakfast was just ok.

place to stay, comfortable bed, little kitchen, big bathroom, good wifi, quiet location and friendly staff

rooms with awesome beds, excellent service and very friendly staff, easy to find location, good parking space,

good wifi

the pool is very small

pool had no lights at night

if you need a cab, be sure to tell them to pick you up in the gold's gym parking lot

casino

pool and hot tub

was comfortable, had a nice balcony, breakfast was great

if you need a cab, be sure to tell them to pick you up in the gold's gym parking lot

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

no such thing as a wellness spa on the site

relatively minor inconvenience with the parking was that we had to ask the staff to unlock the gate for us each

breakfast was also good

balcony was so small you could only stand up and barely 2 people would fit, the way they had wifi wires

the elevator to the pool and spa was broke

they have the talent in that kitchen to create some outstanding dishes and could be a little more out of the

wifi was not always good for streaming movies, probably because we were on the 3rd floor, but we

wifi was weak in the room but good reception in the lobby area.

to much chlorine n the swimming pool

the spa treatments are available but there is not a practitioner on site so has to be prearranged

also, no security bar or mat in shower

details! mini bar in the room and didn't like to hear dogs bark

swimming pool superb

got to enjoy the pool as well which as beautiful

also the spa on site was really nice

excellent service, wonderful hearty varied breakfasts, clean spacious rooms, shower, hair dryer, coffee maker

we thought we were in for a spa day, but there was only one outdoors pool and then the tiny jacuzzi inside of

we loved having a tub in the room and enjoying the spa and huge swimming pool outside

here before but have not used the spa services including the nail salon which i highly recomend

they told us that only one of the kids could stay with us because they only allow 3 per room

i also got charged an extra $40 for a nanny that came to watch my kids for 2 hours which the hotel classified

staff very pleasant free wifi beautiful artwork throughout rooms very nice and clean

parking was limited but always available.

a bit noisy at night due to the bar beside the pool

the spa facilities are very good

our kids enjoyed the pool

fruit, eggs, delicious banana bread, and excellent locally grown coffee, friendly staff, free wifi, comfortable

there is a pool and a lovely garden

impeccably clean pool with pleasant plantings

are very clean & the maid severe is exceptional / the workout facility pool & spa are outstanding

great room with living area and kitchen too

buffet breakfast

breakfast was alright, room was huge, parking is included (albeit both waze and google give wrong entrance)

loved the hot tub and the gym, which was fabulous

was okay, but we tried room service one and it was pretty dreadful

t like that, the place looks old and tiny, first day was cramped, breakfast area is really small, pool was closed

location, rooftop pool, views from room, breakfast, gym, comfy bed, size of room

the room service tried to take cargo and service as well

bad wifi and bad cleaning service

no spa options and a variety of menu

the spa and pool area was freezing... we could not use it because it was too cold

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

the wifi is great

we were awoken multiple times throughout the night by a families screaming kids

that and a kitchen made life feel very low stress

that worked out very well for our group of 3 (2 kids and 1 adult)

i already recommended this to my family who will be coming down; party of 6, husband, wife and 4 kids

no pool on site...cleaning gym equipment and upgrading the rooms

the pool is in another hotel and its small nothing like the picture on line

pool wasn t on the property, had to go to the property next door who they share a pool with

clean, handsome accessible, bar and resistant on site. helpful pleasant staff.

no pool on-site.