nice shower and a spa bath

there is a huge spa tub ud83dude0ai n the room

walk down to a stream through the beautiful landscaped gardens and make us of the indoor swimming pool

they were so nice to our kids and have lovely dogs :) we had the dinner on site and it was delicious

thinking of one, maybe the pool is a bit small and inside, but everything else compensates and you can also take

pool waa not apt for swiming

pool slices are not safe for kids

the plates were dirty, we couldnt even use the kitchen because was dirty too

the pool was extremely cold. not enjoyable

the pool and jacuzzi

did not advise me not to stay underneath the bar with my 4 year old

secondly we asked to book a massage and yoga class via their spa services the night before and unfortunately

small issue was that breakfast started rigidly at 7am

lovely restaurant for breakfast, dinner, and coffee & cookie

breakfast was amazing

we loved the breakfast the jacuzzi the garden and the coffee tour

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

nice location with fresh air in the mountains; good breakfast and helpful staff

the owner was very friendly and prepared a delicious breakfast

breakfast was super tasty

the breakfast is very delicious

there is also very nice garden, we had our breakfast there and it was delicious

the spa and treatments were a wonderful extra luxury

pool/jacuzzi to ourselves most of the time and my daughter and i enjoyed a full 90 minutes in the spa (which

it was perfect as the spa is amazing

spa was amazing

colorful and cultural vibe, friendly and caring staff, loved the spa and infinity pool

hot tub and pool very cold walls very thin

parking on spot, good breakfast, nice rooms

good wifi

hot water and wifi were intermittent.

the wifi was strong

wifi not so stable

the breakfast is buffet and honestly surprisingly good

lovely breakfast and shuttle from airport included.

lovely breakfast and shuttle from airport included.

the accommodated parking both vehicles

overall a great hotel for the first night or two in costa rica, nice breakfast, clean, and the best people

it was a small room with a lovely gas fireplace which worked well

there was a little fireplace-like heater and a second space heater, but it was still uncomfortably cold

my kids loved wandering the small trails and visiting the pets, cows, chickens and donkeys around

neat little playground for young kids

cool old building, offered breakfast to go in the morning early before our flight (before the official breakfast

we also enjoyed the free breakfast

friendly staff, breakfast was great

balance between quality and price with a nice room and a very cute patio where they serve a nice breakfast

new firm bed. good location, nice breakfast, nice staff, pleasant breakfast area. good wifi.

they have a lovely pool/lounging area in the

lovely, clean, simple hotel. close to everything and great free airport shuttle!

the wifi could be better.

nice breakfast - cereals, fruits, toast ham and cheese, tea, coffee serving from 6 am

tourists but that in itself was quite nice and refreshing - the staff were mega friendly - the kids loved the

there is free wifi and parking

from the reception one gets to the bar and swimming pool areas

good wifi connection

great bed, lovely breakfast, very helpful staff and a nice pool

pool comfortable beds spacious room helpful staff clean facilities onsite bar & restaurant with

the spa was incredible

the spa was awesome and the best treatment i've ever had.

ladscape and gardens, inner couryard with fountain and ceramic tiles, the kind staff, the great spa treatments

special shout out to the service director, as well as georgina and her magic hands at the spa, and gael at the

part of our group visited the spa and really enjoyed it as well

in the middle of no where you need a car spa water was cold only one ice machine for 248

spa was not on and pool was to cold

main pool and spa area was not operational during our stay, something that we were not made aware of prior to

no step in and shower is in corner spa tub

great service ,nice room and the breakfast is excellent! always go back

quiet hotel with a good outdoor pool, small spa and gym

i loved the pool area and the fact they had a casino, gym, and a spa on-site

the staff were friendly and the spa treatments were relaxing

we had meals and use spa services

our kids loved the place

the pool area was very nice but the spa was not on

was freezing, too cold to use, even the spa bit was so cold, was a shame as we wanted a pool to use

our kids used the pool for a little bit but quickly got too cold

the pool was fantastic and a great addition to the place

besides they had and excellent kitchen for guest use

hotel on golf course with lush green surrounding - atria, patios

great breakfast (a bit pricey at $10 per person, but kids eat free)

secure parking is provided and the san jose international airport is conveniently close

great breakfast (a bit pricey at $10 per person, but kids eat free)

the view of the golf course was great from the foyer and from the room

the pool, restaurant, and bar area was beautiful and our rooms were clean and comfortable

nearby though there was a gym and

secure parking and very centrally located

breakfast was great and there is a pool/small gym on site

arrived early unexpectedly and a room was found for us even without a requested early check

would of liked more variety for the breakfast buffet

the coffee could have been a little stronger at breakfast haha

no room service

our family with three kids liked a delicious breakfast

the restaurant and bar was super amazing

a breakfast package would be a kind idea to be provided, especially when kids are also guests

setting with lovely pool soft bird sounds and beautiful spot to sit and enjoy breakfast, staff very friendly

hostel near airport, really nice people and service, great breakfast and full of nature

tranquil setting close to the airport was heavenly, with the beautiful garden area, immaculate pool, and covered

amazing place. clean, relaxing, beautiful garden and pool. very nice lady hosting us.

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

pool was a hit with the kids

wifi was a little bit weak

staff super accommodating. beautiful property. lovely pool and room

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

pool was a hit with the kids

wifi was a little slow, but we didn't need it for our stay so we weren't too upset by that

we didn t get a chance to use the pool but it looked beautiful

perhaps could have done with more regular skimming of the pool to remove the floating debri/insects

arrived quite late and had a delicious meal and cocktail at the bar chatting to the staff, v friendly

had a very early flight and they took us to the airport and made sure we got a little breakfast before

spa was wonderful

breakfast was exceptional, the garden is amazing

friendly, excellent breakfast and beautiful gardens where our son and now daughter-in-law got married a few

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

we tried to go into the bar at 5pm and were sternly told that the bar would not open for an hour

being there is like a spa experience, you leave feeling absolutely refreshed

spa bath & shower with hot water for a change

- the restaurant close by that some described is only open on weekends - there is no designated parking meaning

very clean, had a full kitchen, check-in was fast and easy, great breakfast included

wifi dissapeares sometimes

spa was great

i didn't try out the pool or the spa treatments

i thought a place with a spa would be nice

wifi keep dropping could get email, but could not connect to web sites

breakfast, which consisted of various cereals, eggs, rice & beans, plantains was nicely displayed

best hotel in san jose . staff is the friendliest , pool is amazing and room was so comfortable

internet/wifi didn't work most of the time and no where on the booking site did it say 'don't plan on

included parking seems to be extremely limited

staff was very helpful, our breakfasts by the pool were quite nice, and parking was ideal

wifi is really subpar in the studios, there is basically no network, investing in a few wifi

the spa facilities are very good

fruit, eggs, delicious banana bread, and excellent locally grown coffee, friendly staff, free wifi, comfortable

the parking is secure

poor wifi connection

staff were very friendly and breakfast was good (especially loved the banana

nice modern design. good breakfast. easy place to go with kids. good escaping location

wifi was strong on thr 3rd floor

nice gym and pool

nice modern design. good breakfast. easy place to go with kids. good escaping location

can walk to the multi mall, i do not recommend, the hotel has an excellent staff, nice included breakfast, a

they let you use their refrigerator and microwave that s in the kitchen any time they made a fresh breakfast

the pool area and the hospitality

it was served in an outdoor kitchen/dining area, set in the center of the property surrounded by lush gardens

tea and coffee available from the outside kitchen

was wonderful and in a beautiful outside kitchen area with lots of birds to watch

room service did not have change but never returned with it nor the receipt

it is spectacular, very clean (especially for a pet friendly hotel)

restaurants, small shopping mall oposit, great breakfast, great staff, very nice rooms, great wifi,

and the hotel also have an icemashine:) wifi strong

great room and the kids loved the pool as well

spa treatment for tumeric wrap was amazing

we went to the spa and could tell it hadn't been used properly in a long time (the sauna wasn't turned on,

contains four restaurants on site with one open 24 hours, 24-hour room service and a full spa and hair salon

spa & sushi restaurant

could not view spa menu or restaurant menus on the tv

free parking and breakfast was decent too

hotel was spotless, the staff was helpful and friendly, and the pool area and gym were exceptional

the swimming pool

great breakfast. super clean. all staff were friendly and helpful

pool area was amazing

guests can use golds gym for free which is a nice thing

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

only 20 mins from the airport. the bar restaurant had tasty and reasonably priced food.

the wifi was good

breakfast was sliced fruit and biscuits with jam which was adequate for one day

and wifi was very weak during our stay

we had to leave early so couldn t have breakfast. staff were very friendly and welcoming

wifi was good

very nice staff, rooms are clean and a healthy continental breakfast.

no such thing as a wellness spa on the site

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

secure parking, really comfortable beds and perfectly clean

lack of essential kitchen instruments like a knife, or a trashbin.

no parking, shower on the bathroom doesn t work well. tv doesn t work well

very good breakfast - homemade brownies and banana bread were the bomb

secure parking area

computer/wifi in the business center were a bit slow and there was some loud noises in the bedroom that i

the room was very elegant and clean, the wifi signal was great, and the breakfast was delicious

airport and asked if we could have a snack instead of the free breakfast, i expected a granola bar but they

clean, spacious and excellent wifi. the perfect place to stay after a long flight

modern, nice breakfast and good facilities.

loved the room service food and delivery was fast

nice room, clean and comfortable. breakfast was excellent, good service.

was no water available in the foyer or restaurant unless you asked the bar staff

location, breakfast, comfy bed, clean room

always use holiday inn express and they have kitchenette

the hotel does not have an in-house laundry facilities for the guest

breakfast to go

breakfast wasn't brilliant

everyone was very helpful! btw the spa downstairs had a great masseuse!

excellent service, wonderful hearty varied breakfasts, clean spacious rooms, shower, hair dryer, coffee maker

also the spa on site was really nice

here before but have not used the spa services including the nail salon which i highly recomend

we thought we were in for a spa day, but there was only one outdoors pool and then the tiny jacuzzi inside of

the rooms were spacious and very good

i was not impressed with the spa services i got

huge pool, large rooms and don't forget it has a spa to get a massage after a long vacation hiking

covid-19 affected the spa and massage appointments. almost had to book a week in advance

spa experience is exemplary

actually the washer / dryers are in a separate laundry room

clean, great wifi and nice people.

super nice pool to take a nip and super delicious and comprehensive breakfast

i was right next to a lovely pool

we were awoken multiple times throughout the night by a families screaming kids

the elevator to the pool and spa was broke

bed was comfty and big.. shower was nice too. fast room service.

coffee at breakfast was very good :) gym was a good size

good value for money. the kids loved the large swimmingpool.

loved the breakfast and the pool/hot tub area!

clean, handsome accessible, bar and resistant on site. helpful pleasant staff.

the gym was sufficient with some cardio machines as well as weights

very comfortable beds, nice bathroom, bar fridge, safe for your valuables, cable tv, air con and the wifi was

they have very bad wifi and the waiters in the restaurant were not nice.

the bar and restaurants in the same building were extremely convenient

was clean and fresh, the food was actually very good, and the facilities like the pool, gym, etc

heated pool

was a non-pleasant interaction with one of the staff members who denied us entering the bar area since it was

wifi sometimes was slow

the pool and the excellent breakfast quesadillas, muffins, and mango juice!

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

no spa options and a variety of menu

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

the spa and pool area was freezing... we could not use it because it was too cold