very pleasant. good location. friendly, helpful staff. great breakfast.

excellent good value laundry service with same day delivery

the house is very beautiful and they have a laundry service

great breakfast, chilled out bar and homely

bar and restaurant in the house

due to covid the gym and spa were out of service.

gated parking is available

the bar and restaurant was lovely both for dinner and breakfast

the kids loved the hot tubs

very good hotel and stay right in the heart of the capital. private parking on site

the parking lot was included and guarded

fitness center loved the location we needed the parking so this was the closest to the city good food nice

good location about 3km walk to centre. check in parking all easy. room spacious. big bed

room service was excellent and quick delivery to our room

s got kind of a jail vibe lol- bar food wasn t very good especially for the price

a spa is missing for a hotel like this

the view from 12th floor room, amazing. very good breakfast, good location.

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

nice gym and pool

the view is excellent and the breakfast and bar are convenient and tasty

everything else on the breakfast bar was off limits

very poor breakfast. good service for only club members.

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

should have an american breakfast on the menu because a lot of canadians and america's visit there

breakfast costed extra money

convenient hotel, free buffet breakfast each morning, free welcome drinks, with restaurant and bar onsite (it

the casino was small and very drab.

delicious room service menu and really friendly and helpful staff

the breakfast was delicious and the room was very comfortable.

wifi signal was too weak

my suite had a little sitting area and kitchenette; the bed was comfortable

clean and roomy. bed was super comfortable. breakfast was excellent!

great wifi

loved everything! breakfast was so good

breakfast was served next to the pool and was very delicious

wi-fi was quick and room service was great

was well priced and had included breakfast as well as a gym and a pool, only spent one night there prior to our

breakfast (included) was fantastic, shower was fabulous.

the hotel and pool were beautiful

poolside location of bar and restaurant was nice

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

the spa and pool area was freezing... we could not use it because it was too cold

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

no spa options and a variety of menu

also the spa on site was really nice

we loved having a tub in the room and enjoying the spa and huge swimming pool outside

here before but have not used the spa services including the nail salon which i highly recomend

everyone was very helpful! btw the spa downstairs had a great masseuse!

we thought we were in for a spa day, but there was only one outdoors pool and then the tiny jacuzzi inside of

the room service tried to take cargo and service as well

good wifi for working

laundry is over priced

we used the gym which was excellent

the outdoor swimming pool is always too cold. should get the water useable and get it warm

there is nothing in a 2km radius, just roads the hotel also says it has a spa and a gym

tow a spa that they talk about is a jacuzzi size of a tiny bathtub

the staff were excellent. the breakfast superb.

the hotel also has an outdoor hot tub and gym (treadmill, cross trainer and mats) and the breakfast included

carpets could probably do with a good steam clean and the gym is a lot smaller than expected.

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

no such thing as a wellness spa on the site

balcony was so small you could only stand up and barely 2 people would fit, the way they had wifi wires

the staff, location, and breakfast were very good.

breakfast cooked to order off menu

booked it for the spa

the spa and gym equipment was not good the thread mill was not working

spa and gym needs work and needs to work

lots of storage space, breakfast was okay, and having a spa and gym was nice.

very noisy, the casino is inside the hotel

the wifi was very bad on 7th floor

place was clean, bathroom inside the dorms with towels and soap, nice breakfast included, room has lockers,

even in front there is a casino where you can exchange dollars to colones and on the side a supermarket for

good price- included breakfast, drinkable water. right in the city center.

wifi didn't work properly in room

pool and hot tub

pool, the staff was helpful and willing to assist, loved the nature and the garden around the pool

dirty, bad smelling, noisy, weak wifi,

a day later we received an email bill for room service that we didn't have

was comfortable, had a nice balcony, breakfast was great

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

elevator is a bit small and cramped. and included breakfast was just ok.

pool was not open until 8 a

too many groups of students and kids

almost everything, but the parking lot was full.

of the rooms have windows that connect to the kitchen which made it impossibly noisy and the smells from the

wifi and everything worked as expected

and laundry available

there wasn t no room service

we didn't have breakfast and im not sure its even an option, but for us that was not a problem

have stopped having a spa since covid but it's still marked they have a spa

we enjoyed the spa every night and my kid loved the pool

spa second floor lobby

beautiful floors, high ceilings, comfortable beds, great little gym & comfy jacuzzi above pool

the breakfast area was nice and the food they prepared was tasty

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

the masseuse is alright, but the spa they advertise extensively is a really tiny little room

clean modern, great staff, casino on property and restaurant and bar. good value.

buffet style breakfast was included and was good

need atm machine on site with the casino.

location and facilities (pool, gym and restaurant)

like the attention of each employee, the breakfast was pretty good, the wifi was perfect and the location for

breakfast buffet was almost empty due to the january 1st holiday but the hotel manager was more

the breakfast buffet is expensive our fellow travelers paid less money for the room yet their

when i tried calling room service, there was no response at all

) with spa pool

spa bath was unfortunately quite dirty with soap scum

the pool and spa was quiet and clean

the jacuzzi spa was quite cold

kids loved the swimming pool

great place very good staff and great breakfast

there is a loud, bright casino across the street

had a room without a window it was very noisy at night due to the casino over the road, working girls and police

the wifi was good, but a little slow

staff was friendly and helpful, nice bar attached, good breakfast menu in addition to included breakfast, good

the facilities listed a spa but there wasn't one.

spa bath, location, food and terrace.

room with a huge spa bath and shower

was very comfortable, although the bathroom tile and spa were old and marked

the whole staff from this hotel was amazing, courteous, helpful, and so welcoming - the valet parking, front

elevator access to restaurant, bar and garage

when it grows up it wants to be a gymnasium

showers did not drain well, no safety box in the room, room service took forever

gym could bd better stuffed and with mote working machines

all staff was incredibly nice and helpful and also the room service/food was excellent

however, would not recommend any of the spa services to your room, not good quality, not worth the price

private parking and good room service

not much. wifi can be faster.

you can order room service from the casino restaurant next door and save 20% with the discount code provided

gym is small but you can get a good workout and the equipment is in decent shape

perfect for adults

front desk girls are fabulous and the bar ladies

free parking and security does a great job

sometimes the wifi connection was bad

food has much improved with included breakfast being wonderful

and the staff is great they also have nice spa packages

there are always activities in the restaurant area and also a spa and massage place

good hostel for digit nomads or those wanting to get work done as a good working spaces and good wifi

the hostel offered same day laundry (8$)

fantastic restaurant on site, comfortable rooms, charging beside bed with own bed light, good wifi, loads of

they gave us a suite for the price of a standard room but the spa was not working.

the room was great - very spacious with a spa bath and well lit with an interesting configuration

of lights so its very very dark, the railway right next to the property so expect to have your kids up at 6am,

the complimentary breakfast is delicious

strong wifi and free coffee in my room, i was set

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

is close to nearby eateries, bars, and walking distance to downtown

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

great bar and breakfast

great bar and breakfast

it s got a kitchen

in house restaurant, excellent breakfast

many lights in room did not work, safe and tv were inoperative, wifi was bad

breakfast was sliced fruit and biscuits with jam which was adequate for one day

good, fresh continental breakfast

the breakfast tipico is delicious and prepared with love

great spot for staying a few days and working in the common area with exceptional wifi

good breakfast typical food from costa rica and local coffee

parking is a little inconvenience because you may have to shuffle cars

perfect location with free parking + great breakfast

name on booking.com does not match name of hotel. profile says there is a spa - there is not.

breakfast in luz de luna top, nice and friendly atmosphere

breakfast was tipico costa rica and continental, but both were very delicious

backyard is beautiful and peaceful the hostel was welcoming, clean, comfortable, hot water, free breakfast

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

breakfast - although i only ordered fruit (you have to book the night before), it was very poor -

breakfast and location were fine

everything was great. comfortable, home-style hotel. good breakfast. kind staff.

the breakfast was good--especially the omelette and the typico (rice, bean, egg)

breakfast was basic

great location, price, and breakfast

the hospitality was absolutely amazing - the concierges, parking attendant, housekeepers, and restaurant staff

the gym was great, breakfast was delicious. staff were so friendly

really good restaurant and the breakfast, quite interesting interior.

computer/wifi in the business center were a bit slow and there was some loud noises in the bedroom that i

spa and restaurant were both shut down, and the location made it difficult to get food otherwise

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

our kids enjoyed the pool

the bed was comfortable and pool, jacuzzi and cantena were added perks that we used and loved

the kids loved hanging out in the pool after a busy day

the elevator to the pool and spa was broke

good value for money. the kids loved the large swimmingpool.

the pool, hot tub and gym were beautiful and well maintained

the bed was very comfortable and the included breakfast was amazingly good, as tasty and with big variety of

weird to have a pet-friendly hotel with no grass around

parking not comfortable. no running hot water.

the included breakfast was amazing

sized room, super friendly and very helpful staff and free parking

breakfast was amazing

the breakfast was marvelous - eggs, plantains, rice, and beans. filling and tasty breakfasts.

the pool and property are beautifully kept and the rooms are classy and clean

included parking seems to be extremely limited

the housekeeping was well managed with room service every day

super friendly and welcoming, room very comfortable & clean with fast wifi, free coffee on tap with

the connection between the restaurant, bar and pool makes it a great social place to hang out

the shared living room and kitchen areas are especially large, making it very comfortable to spend time together

kitchen had all the basics to prepare your own food, and there is a washing machine and dryer

- only one of the heating elements of the kitchen stove worked

- the pool is much smaller than it appears in the photos

amazing views, very safe & great to have a pool!

spa was wonderful

breakfast was exceptional, the garden is amazing

on arrival, everything about the hotel, its garden and pool, exceeded our requirements

lovely relaxing bar, bar food and breakfast excellent

we tried to go into the bar at 5pm and were sternly told that the bar would not open for an hour

are very clean & the maid severe is exceptional / the workout facility pool & spa are outstanding

we stayed only one night so we did not try the pool nor the gym

great room with living area and kitchen too

security is good parking very safe

there was plenty of space and the kitchen for cooking facilities that was absolutely spotless

great breakfast , good location well appointed rooms

self parking free on site with security 24/7

breakfast included with the reservation was awful, so we order from the menu, however my husband

are old and gym area lacks key equipment

i booked it wasn t clear that the room didn t include breakfast, so i had to paid it additionally

could not view spa menu or restaurant menus on the tv

the spa center is perfect too

contains four restaurants on site with one open 24 hours, 24-hour room service and a full spa and hair salon

spa treatment for tumeric wrap was amazing

we went to the spa and could tell it hadn't been used properly in a long time (the sauna wasn't turned on,

the spa was closed due to covid as was the hot tub

the provided only a bar of soap in the bathroom

breakfast was included with our stay but they only offer 2 choices: americano or typical cr

parking. couldnt close the balcony door. didnt feel very secure.

reception staff / pool was closed / window locks missing or broken / safe deposit box not

room service hours could be better. it s only good on the weekends

huge hotel, includes casino

have enjoyed staying there for the last 3 years and will continue staying there i enjoy the casino and the staff

pool could be bigger

parking garage and lots were all completely full when we arrived so had to park in a weird way