at extra cost when we arrived - it wasn't really worth the extra unless you would use the private spa bath

great room and staff and parking was very safe. quiet atmosphere.

outside of town, which is what we wanted, with a gated parking area

some of the staff was friendly but some other just tried to sell us tours, spa treatments while we were trying

wonderful hotel staff and great valet parking

if i had to criticize, our room had no toiletries (i bring my own so no big deal), the wifi was so slow we

pool starting early in the morning, people passing by in high heels, and the noise of the parking next no our

at the pool and restaurant

no hot water pool, and it was promised, the tv didn't work.

stairway out of pool inadequate

convenience of location breakfast temp of pool

the parking space is not enough for the amount of cars in use

parking

although parking is difficult, staff members do their best to fit all cars and move them when needed

parking in high season is quite a challenge

perfect location walking distance to everything. great room. nice pool. helpful staff. parking.

was not comfortable (not flat) small restroom no wifi (despite data to connect to 3 or 4

lovely pool area, delicious breakfast

the posada is large with courtyards, a pool, great gardens. a historical site that is inviting

clean, great heated pool, large rooms, family friendly and impeccable service

loved the pool, and all the places around the hotel to sit in comfy chairs

do not miss the hot water swimming pool at night with a good red wine with your special one

the hotel, spa and restaurant were completely empty and there was barely any staff around

spa tub in the room

wifi, clearly wifi. it was bad as hell

pool was lovely on a hot day

pool is ok

amenities like the spa tub did not work and the restroom light was not turning on we did not have hot and warm

immaculate gardens and pool great bar and restaurant

there is also a large solar heated pool

would be nice to have the parking entrance directions in the welcome message

the laundry service was a little expensive (500 pesos for one bag)

it says it is a spa hotel, but it has no spa services besides jacuzzi

pool temperature

pool was covered during the weekday

jacuzzi and pool

perhaps they could have a mini bar in the cedro room, there is plenty of space for it.

spa facilities, room size and mattress, coffee in rooms was good

the spa services are superb , totally recommendable

the room was very clean and comfy. the spa was great too.

wifi did not work at all when we were there very poor connection

breakfast was great. beautiful grounds, very comfortable bed.

theres a bar right in front of the hotel and the noise was very

good parking adjacent to room

there was a karaoke bar close by that was too loud at night.

the bar has a solid range of drinks and snacks you can enjoy while watching a beautiful sunset

staff friendly but very limited, the pool was mentioned to be climatized and it wasn t, they charge you if you

the pool was dirty and the bedsheets were with yellow spots

i loved the location very close to el centro, parking included, this place was amazing!

there wasn t wifi , air conditioning, hot water in the room, a lot of noice at night

staff, location, ambience, gardens and swimming pool. also the restaurant was great

nice property and quiet at night, also has great hotel parking area

noisy place, as they mentioned they are hotel and spa i was expecting to get calm which was not the case so we

excellent breakfast, great pool, relaxing spa treatment on offer.

the 3 of us at the same time which affected our schedule and also after i paid for the 50% of the spa (which

the breakfast, the pool and how clean it was

hotel, nice pool, good breakfast, close enough to the center of the town to get there fast, and far enough so

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa,

all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa,

wifi was painfully slow

soap dispenser in the men's bathroom by the pool wasn't working

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

the restaurant and bar staff were very attentitve and the dinner we had was really tasty and good

secure parking

the parking area is really big and can easily accomodate a lot of cars

the fact that the hacienda has both a gym and swimming pool is a great add on

the fact that the hacienda has both a gym and swimming pool is a great add on

place, the staff, the leisure options (loons, horses, swimming pool, pool,

no parking facilities on premises there were very few soap and shampoo

no wifi signal

the pool was dirty and smelled bad

2) no working wifi 3) we had included the breakfast but we were given no options, even if we wanted to pay

great place to relax, food is good. great for family and kids

specially the farm is very nice for my kids

love the brunch! love the pool, it is a magical hacienda

very good to go with kids

specially the farm is very nice for my kids

the pool was closed due to the rain but also the little fountain was off, and jacuzzi had to be

spacious room with beautiful view if vineyard. pet-friendly hotel.

and unreliable wifi poorly equipped kitchen

and unreliable wifi poorly equipped kitchen

pool was dirty. rooms were expensive and small. poor value.

we don t know if because of this, the pool was empty (filter i required because it was my anniversary), there

a bit overpriced for what you receive and the quality of the bed sheets, wifi, shower

and clean rooms friendly staff great kids area nice views of the surrounding landscape and the

pool and hot tub were very refreshing

and clean rooms friendly staff great kids area nice views of the surrounding landscape and the

excellent garden: precious pool: warm and charming and on top of all, quiet

not a soul in the pool and we enjoyed very very much

infinity pool, the terrace, and the breakfast area

it has an infinity pool that overlooks “la peña de bernal”

spa is just a massage

spa bath in the room is great

it is nice yet parking is not great and ventilation

parking location is not so convenient because you have to walk to a different

need good and consistent wifi but this hotel did not have it

the bed was comfortable, and the wifi worked well

has a great interior design, each room is unique, it has a nice roof garden, nice parking lot

the only window it has is right at the swimming pool area so we had to maintain it closed all the time, the

something to be aware of for future travelers who may need to work like i sometimes need to: the wifi was very

the bed was comfortable, the situation, possibility of parking. wifi ok.

the bed was comfortable, the situation, possibility of parking. wifi ok.

very nice, good location and parking

poot wifi and water pressure

the light in the spa did not work

with an outside spa, whereas the room we reserved had one inside

out of this world, but i visited in november and it was really cold and there is no heater only a fireplace

the breakfast was amazing! also the view in the morning left us speechless.

feels great waiting up with such an amazing view ud83dude0d and had a good breakfast in the morning

the pool was not heated.

the pool isn't heated

parking lot situation was not the best, the hotel seemed unorganized

cost and pool

the pool was a bit dirty

wifi never worked and it was a little further from town center than we thought.