suite with spa bath and all, was very good and spacious

and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle, coiffee,juive

pool, slide and spa were fun.

excellent pool,beds were comfortable and rooms were clean.breakfast was great.

we had the family suite with the bunk beds, which was so fun for the kids

spa is not hot enough and needs a makeover old,,,,,,,,pool is also cold toddlers in spa,,,,,

the pool area, spa staff was friendly bed is comfy.

there is plenty of stuff to do there from the swimming pool spa and game rooms, and bar

the food in the restaurant was amazing and the masache at the spa was amazing

service at bar slow, missing product. spa doesnt work, pool was too cold

first room the spa was smeeling bad and wasn't clean

disappointing about how cold the spa was - we finished a day at the mountains and were looking forward to a long

children not supervised by an adult and they were jumping in pool all the time tried to relax in spa but always

another family and the hotel managed to place us in adjoining rooms which was fantastic for the kids to roam

we caught a very early flight and the kitchen help made up a next to go breakfast.

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

the spa outside, the room far for reception and not easy to find

5 minutes from 3 or 4 major shopping malls added bonus wonderful spa at the hotel, and our fur babies ( dogs)

it is only open in the summer, and all the treatments at the spa were booked

spa and bed

i believe we paid this much for a spa bath

it was nice and clean, reception was 24/7 , ample of parking space

spacious room, 24-hour front desk (important because our flight was delayed), ample parking, close to

price was great and perfectly situated for all activities i wanted to do. parking made easy

we really enjoyed their pool after a long drive.the hot tub was nice and the room was clean

pool is too cold, and the spa was closed but not mentioned when i booked, we only found out when we checked in

the gym was in the dungeon-like basement with outdated equipment

parking, clean room, great value

is my go-to hotel when i go to quebec city, it's the cheapest pet-friendly hotel in the area (when you account

very clean and comfortable!! and lots of free parking!

also loved the parking abundance

had trouble with the parking lot

the snow was piled in the parking place.

nice location, nice room, nice facility and people. big parking lot. clean bedding.

while we had to pay for public parking in quebec city, it was still cheaper than staying in the city (about $

spa was closed,

old gym with a spa with a broke window

room was ok, the pool & the hot spa was beautiful but a bit small for the amount of people, the activities for

our room was really tiny not a lot of space to move around the bed

great pool, spa and play area for kids.

no guest laundry, restaurant closed on the day we arrived.

nice gym, staff ok, nice pool but it was closed for the season during our stay. rooms are clean.

beds were too soft, construction and road work, no laundry facilities and no breakfast included.

the hotel was super clean, staff extremelly helpful and they had a great outoor pool area

the hotel offers a laundry service, which was very useful towards the end of a stay

it's smaller than it looks like in the pictures and it could packed with 10 kids in the pool and spa also i wish

pool and spa could be cleaner

the room was too small, the restaurant was closed and when open did not provide room service

wifi not good to use.

free indoor parking is included, and my son likes the swimming pool

loved the pool and spa area

used the spa and the pool

there was a spa but didn t go into it

king suite with fireplace faces a main window with alot of traffic noise

parking space, it was very crowded

wish there could have been a pool or spa and an area were you could go to meet your friends in a lounge area

no free breakfast = no screaming kids

i loved that there parking spots available too, and we could do an early check in, amazing

i wish the hotel had an elevator in the parking lot

very small tv. not obvious to find parking.

the price, the spa (pool / hot tub / sauna area)

spacious, modern and clean rooms

has a nordic spa and tropical pool area to enjoy

the spa is perfect and the outside playground on hotel property adds the perfect touch

close to the place we were going, the pool and spa area was really cool and the staff were very nice, room was

the restaurant is amazing the spa is really nice too

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

there was some noisy renovation but the hotel was great and the spa is very nice.

the kids loved the crafting and storytelling experiences

free parking, the area, it was peaceful, the staff was so pleasant, the rooms, so clean and pleasant

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

good wifi and very friendly staff (available physically until 20)

wifi was weeak

wifi password wrong so unable to check mail when returning to room in evening

laundry facilities immediately opposite

we're allowed to enter the sharing kitchen anytime and we also have a private kitchen in our room, which makes

i liked having the kitchen availability.

indication to find the room, the bathroom is pretty tiny, bad wifi connection

the wifi is not quite good, maybe the router is placed far away from the rooms

wifi was perfect to use as well

spa should have more space

and spa were closed due to refurbishment

nice breakfast room service option

we would have walk if not that late and temperature was warmer for the kids

1 room with 2 queen beds is very spacious for 3 adults and 2 kids. staff are very friendly.

good for kids

didn't like that the pool and sauna were only open after 4pm most days

would be nice if they had laundry facilities on-site

we did not use the restaurant or gym/pool facilities, so can't

indoor pool and gym and close to everything downtown walking distance

the water temperature in the spa at the fitness center could have been a little hotter.

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

pool and spa area was nicely kept and enjoyable

elevator and wifi are both slow.

gym and pool area were packed but that isn t the hotel s fault

we didn't book a spa room but got one anyway, and while it was nice it does make the whole room really humid

it was quiet and the spa bath was big. we had no problem finding it.

they also have a bar with some video slots

it was great that they are pet friendly

was great, good location easily to get in and out, free parking, very safe area, quite , all good

understand that there were restrictions at the spa

the mini spa is good, just don't like the sauna is off.

the hotel was great and the thermal spa so relaxing after long days on sleds

our greetings upon arrival, shuttle service to centerville quebec, spa facility, massage service, our room and

the massage received from the spa was excellent

the room itself felt very dated and featured visibly dirty carpets

nice warm pool for rainy day entertainment. new free arcade for kids which is amazing.

accommodating room service even when i called out of hours.

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

free wifi

are happy, but those who are in the way without children and would like to spend time in the spa are terribly

the spa tub in our room had fantastic bubbles

was great must have been recently renovated room was very spacious and comfortable with large beds staff was

hotel with plenty of facilities, swimming pool, sauna, spa and gym

the pool and spa were great, room was an excellent size, and the staff was friendly and helpful.

we had to call room service to have someone come

the rooftop pool including a bar offers a breathtaking view over quebec city

so maybe having an indoor pool would be better, good for rainy days and kids-could even have doors that open

the pool and exercise room are extremely nice along with the drink bar next to it you could spend the whole day

the bar and restaurant had the same menu so barroom munchies were not on the

only thing i found the pool and spa were a little cool

the garden was really nice! we used the pool and spa more than we thought because of it.

kitchenette not very useful

wifi was a little slow.

my daughter loved the gym and pool and really enjoyed the breakfast

the only improvement in a hotel like this would be to have some spa facilities (hot tub/jacuzzi, steam room,

had a nice gym and pool

2:30 am, we noticed it to the front desk but they did not had the bill merged with our last food room service,

bit unstable wifi

loved the sip and swim - a dip in the jacuzzi-like pool, followed by a drink from the bar (enjoyed on

espresso machine in the lobby, pet-friendly, wine bar, location

great location , and good wifi clean room

staff, super amazing location, room is a bit old but suitable, full kitchen is equipped well for a short stay,

i was so surprised to see a fireplace in the room, i loved that

fireplaces in the rooms an added bonus

i have never pay tip for spa except in hotel manoir victoria

we were granted an upgrade and the rooms were very spacious

renovated hotel is in a very good location, central and with a very nice spa and gym

nice hotel close to the city center, friendly staff, great pool/spa area.

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

i had an excellent massage in the spa section

due to proximity to old quebec, i would like to return and schedule time for the additional spa and meals

the hotel s restaurant offers a terrific breakfast and lunch and several spa services

of calm permeate the property with opportunities to participate in yoga, meditative walks or spa treatments (

we're not given info on spa services

might be suitable for kids on school trips, but not ever recommend this to anyone else

noisy when your next door is a family with kids

room we were assigned was in the basement, next to the laundry room, which was loud as well as the maids who

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find

that was shown and i think that you should ve at least tried to accommodate the room with a fireplace on the

missing a water spa or jacuzzi

the bathroom was spa like

they went out of their way to accommodate early check in and luggage

quirky hotel with fantastic cocktail bar and loads of little treats that we loved

breakfast, the rooms, cleaning, the fireplace, the staff - nearly everything.

helped us with all of our needs from booking special tours to arranging booking for a fabulous spa in town and

also, try strom spa 5 minutes by car away

continental breakfast is served elegantly

they had prepared everything to be very covid friendly and even provided a lovely free breakfast to enjoy in

cool/funky bar downstairs next door