it was quiet and the spa bath was big. we had no problem finding it.

we didn't book a spa room but got one anyway, and while it was nice it does make the whole room really humid

it costs more than a really nice 3-4 star hotel with pool and included breakfast in niagara falls for example

$25 pet charge was worth it

wifi did not work

the on site spa was excellent as well

and wheelchair accessible front desk staff are polite and helpful; on-site breakfast + spa options were a

rooms, breakfast was great, pool spa and sauna were fab

comfy beds, very clean, super spa and pool.

the pool/spa area and the breakfast.

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

pool and spa area was nicely kept and enjoyable

the water temperature in the spa at the fitness center could have been a little hotter.

the hotel has a lovely revolving rooftop restaurant and bar that offers a spectacular view

gym and sauna

wifi was weeak

laundry facilities immediately opposite

good wifi and very friendly staff (available physically until 20)

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

wifi password wrong so unable to check mail when returning to room in evening

the pool was small, but great. it was heated pool with some spa jets.

spa pool

the pool and the spa were great!

went for breakfast which would have been over $60 for 2 adults and 2 kids, all they had was cold breakfast; we

great customer service & the heated pool was an added bonus for our kiddos who wanted to

the pool and spa were great, room was an excellent size, and the staff was friendly and helpful.

the spa tub in our room had fantastic bubbles

are happy, but those who are in the way without children and would like to spend time in the spa are terribly

we liked the pool, the spa and it has access to the busy street full of restaurants

was great must have been recently renovated room was very spacious and comfortable with large beds staff was

room ready when we arrived, breakfast are great, parking available

excellent customer service, great breakfast, pet friendly room, pool.

staff, gym, breakfast very good. bed was comfy

com was a mistake as we book with pet it reserved a king bed top floor , hotel only allows pets on main floor

parking free pool gym unlimited drinks

great location. the outdoor pool is warm. kids loved

very nice pool,,,clean rooms

we stayed with two little children and there is no room service and no cleaning service

was no room service and the only restaurant had limited hours

there was a room service plate next to my door which stayed there the entire time and no one cared to pick it

had one room with terrace, greate place to stay, good wifi, the only 'issue' was that the tv hasnt signal, i

the auberge has a big kitchen and communal spaces which we didn't use

having a shared kitchen and common areas was a nice feature, although i didn't take advantage of them

the rooms are large, the wifi is strong and it was overall a great stay

wifi was a bit weak at times, but manageable

hotel food menu needed a bit more normal food choices for kids

wifi is very slow.

the room service was fast and efficient, the room was clean and comfortable and the view from my room

kids had great time in the heated pool

cindy is super helpful and nice, got us connecting rooms, hilton got little treats for my 2 kids, a bag of candy

wifi was a little difficult - but workable.

sorry it just the kids that ruined my stay

wifi got worse the more people there were in the hotel, but who wants to stay in long enough either

room was next to laundry room so was very noisy sometimes to 10 or 11 at night

noisy when your next door is a family with kids

i didn't care for was the pool area (way overcrowded with screaming kids) and the lockers for the spa were not

make sure you take advantage of the pool and spa on the sixth floor

modern comfortable temperature controlled room;the thick spa quality bathrobes extremely luxurious

spa could have been better

i didn't use the pool and spa but went to look and it was spacious, lots of daylight and very clean

free wifi works good but is on the slow end

location staff wine bar coffee downstairs

and the lady that works in the kitchen was very nice, she helped me with french so i could use an app for street

bed was very comfortable , the wine bar and the coffee machine with all the espresso and latte that was a plus

loved the wine dispenser and the lobby with the fireplace was a great place to have a glass of wine and chit

the garden was really nice! we used the pool and spa more than we thought because of it.

only thing i found the pool and spa were a little cool

kitchenette not very useful

service at the bar was slow, understaffed.

was comfortable; room service was prompt; all staff were friendly and helpful

incredible location, fantastic staff and a lovely room and amazing spa bath

stairs very difficult for older people, spa area dirty, staff difficult to contact

kitchen exhaust vent outside our window so it could not be opened without kitchen odors coming in

with stone walls, electric fireplace, nice view

there were laundry bags and discarded furniture in the hallway and construction materials on a landing just

the only improvement in a hotel like this would be to have some spa facilities (hot tub/jacuzzi, steam room,

nice bar for before or after dinner

the bar has a beautiful view and a very dedicated bartender

excellent location. quiet rooms. valet was good and handled ev charging well.

loved the sip and swim - a dip in the jacuzzi-like pool, followed by a drink from the bar (enjoyed on

missing a water spa or jacuzzi

the bathroom was spa like

50 dry laundry machine in the basement

no instructions for the wifi in the room nor on your keycard or envelope you get at check-in

pet rules : lots of pet paperwork on arrival , pet deposits and fees , and pet rules

rooms with fire place and own outdoor spa on private deck overlooking old quebec, kitchen facilities, great

shower, spa bath, accommodation on ground floor opening onto lovely well-planted courtyard, very pleasant

we walked to the strom spa from here

we had the junior suite with spa at the balcony and it was great

the room had a working fireplace that made for cozy evenings after a day of site seeing

we were granted an upgrade and the rooms were very spacious

renovated hotel is in a very good location, central and with a very nice spa and gym

i have never pay tip for spa except in hotel manoir victoria

nice hotel close to the city center, friendly staff, great pool/spa area.

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

i wanted a spa treatment but they only had one aesthetician working that day and couldn t squeeze me

room service at night

the restaurant and bar staff were awesome

staff, location, decor, reflective of quebec city, beautiful restaurant and bar loved it all

everything! especially the gym! staff were very helpful and friendly!

it's a boutique hotel so room service is limited to dinner

laundry service was quick but pretty basic

high quality rooms (there was even a fireplace glowing warmly to welcome us), and high quality service

tv in the gym was tuned to fox channel, no remote to change it.

location, nice clean room, didn t explore hotel facilities beyond the gym but overall a good hotel

the room was beautifully appointed loved the shower and spa grade toiletries

enjoyed a spacious suite on the fourth floor

always welcome self laundry facilities which were not there

few carpet stains but was tolerable

the helpful staff, the entrances on both sides of the streets, the papers, the fireplace room.

we're not given info on spa services

due to proximity to old quebec, i would like to return and schedule time for the additional spa and meals

i would like to book the spa next time and plan to utilise the facility more

of calm permeate the property with opportunities to participate in yoga, meditative walks or spa treatments (

i had an excellent massage in the spa section

wifi very poor turned off constantly needed to sign in too many times worked poor

location, pet friendly traveling with a service dog staff excellent

the restaurant has really good breakfast. the swimming pool was a bonus for the kids.

the pool and the sauna deserve an extra page on wonderful feedback

ev charging in a secure parking lot. we only stayed here for this reason.

room service albeit the connection to the restaurant 'next door' holds possibilities for

room a bit dark. it needed a grab bar in bath/shower

room lighting a bit dark. bar area was almost non existent

well stocked minibar in room if you wanted a drink or snack

i like having a mini bar in the room although we didn't use it

walking into a clean room with the exposed brick and soft spa music was a great

we ended up using the kitchen for quick meals with the kids after a long day out

are truly a pet friendly hotel

unbeatable location, very kind staff, respectful, and very convenient to have a small kitchen.

gym was outdated and lacking in equipment

and spa were closed due to refurbishment

spa should have more space

room service never came - we had dirty towels for 3 days.

lots of kids being loud in the halls and very expensive

kids enjoyed the pool, a/c a bit soft but still good even in 38c

also, try strom spa 5 minutes by car away

helped us with all of our needs from booking special tours to arranging booking for a fabulous spa in town and

breakfast was served in a cooler bag which was hung outside your room each morning, and everything

amenities were fantastic - snacks and mini bar; kitchen utensils etc

nice bar and hapoy hour

close to the place we were going, the pool and spa area was really cool and the staff were very nice, room was

the spa is perfect and the outside playground on hotel property adds the perfect touch

bathroom was a little small, and i wish the spa opened up a little earlier.

full equiped hotel with all you could want, gym, pool, sauna, spa & restaurant on premises which we did not

great pool / spa area

wish there could have been a pool or spa and an area were you could go to meet your friends in a lounge area

pet-friendly hotel. all stuffs are welcoming and helpful.

love that they are pet friendly, they had cookies, bowls and a dog bed ready when we came to the room

we were travelling with a pet, and the dog bed and food dishes that were in the room upon arrival were a lovely

the hotel gym is well equipped and always empty

pool and spa could be cleaner

it's smaller than it looks like in the pictures and it could packed with 10 kids in the pool and spa also i wish

wifi, you had to go though their process each time you wanted to go on their wifi.

room was nice, the beds were very comfortable and the fireplace added nice ambiance

swimming pool for kids

pillows on the very comfortable beds were too huge the room was small, the walls too thin no grab bar or anti

didn't like how the pool wasn't opened

we love this hotel parking safe everything was good

there is a gas station nearby and there is a 24hour gym included as well

were not aware our room was close to restaurant kitchen when first went to the room

restaurant is amazing. caviar spa is awesome great prize.

great pool, spa and play area for kids.

old gym with a spa with a broke window

our room was really tiny not a lot of space to move around the bed

room was ok, the pool & the hot spa was beautiful but a bit small for the amount of people, the activities for

pool is too cold, and the spa was closed but not mentioned when i booked, we only found out when we checked in

check-in, big free parking, clean modern rooms with a good size bathroom

comfy beds, easy control of the air conditioning. very friendly staff. lots of parking.

parking, clean room, great value

no one offered me and my kids breakfast

spa and bed

the spa outside, the room far for reception and not easy to find

it is only open in the summer, and all the treatments at the spa were booked

5 minutes from 3 or 4 major shopping malls added bonus wonderful spa at the hotel, and our fur babies ( dogs)

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

there was a spa but didn t go into it

loved the pool and spa area

used the spa and the pool

pool was a tad on the cooler side but kids pool was warm

parking out front lol

the spa was closed and not enough lights in the room.

nice pool but poor lighting and none whatsoever in the spa area

water temp in pool and spa excellent

working well, we had ripped towels, and no bath robes although they had a really nice pool and spa area

the pool and spa area was very nice.

property is very clean, has a small cafe and spa on site

the bed was very comfortable. i liked that there was a spa & coffee shop on site.

when my wife booked her spa package that showed on the web site, she only recieved a portion of the treatment

gym and spa in a separate hotel

the spa and contemporary feel of the hotel and room