first room the spa was smeeling bad and wasn't clean

disappointing about how cold the spa was - we finished a day at the mountains and were looking forward to a long

children not supervised by an adult and they were jumping in pool all the time tried to relax in spa but always

beds, very clean and modern with a great breakfast and a pool just big enough for the kids to get the crazies

the size of the pool (small) - no bar the water in the bathroom :-(

spa is not hot enough and needs a makeover old,,,,,,,,pool is also cold toddlers in spa,,,,,

there is plenty of stuff to do there from the swimming pool spa and game rooms, and bar

the food in the restaurant was amazing and the masache at the spa was amazing

the pool area, spa staff was friendly bed is comfy.

service at bar slow, missing product. spa doesnt work, pool was too cold

and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle, coiffee,juive

pool, slide and spa were fun.

suite with spa bath and all, was very good and spacious

it's s tough to stay on top of this issue in a public facility but the hot tub in the pool area was gross

i also liked the fact that there was parking for the guests

i believe we paid this much for a spa bath

price was great and perfectly situated for all activities i wanted to do. parking made easy

could stay at the pool before the check-in

it was nice and clean, reception was 24/7 , ample of parking space

was a pool however it was empty

the ac was great, lots of parking, very quiet.

nice location, nice room, nice facility and people. big parking lot. clean bedding.

free parking was a bonus and the breakfast was adequate

wifi was very slow. shower was a bit small. otherwise, it was very good overall.

good location. comfortable beds. very clean. ample parking space.

the spa outside, the room far for reception and not easy to find

it is only open in the summer, and all the treatments at the spa were booked

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

spa and bed

5 minutes from 3 or 4 major shopping malls added bonus wonderful spa at the hotel, and our fur babies ( dogs)

pool is too cold, and the spa was closed but not mentioned when i booked, we only found out when we checked in

other than wishing it had a pool, it was great

great value for money. lots of free parking. sizeable hotel. good big rooms.

made good use of pool, sauna,gym and restaurant. used the washing facilities too

wifi could be faster but it was ok

spa was closed,

old gym with a spa with a broke window

room was ok, the pool & the hot spa was beautiful but a bit small for the amount of people, the activities for

our room was really tiny not a lot of space to move around the bed

great pool, spa and play area for kids.

pool and spa could be cleaner

it's smaller than it looks like in the pictures and it could packed with 10 kids in the pool and spa also i wish

wifi was spotty and bad

15 for 4pm) they let me know that my room was not ready despite request for an early check in over two weeks

was no tea in the coffee bar in the room, there were a couple coffee pods for the machine, but it only made

wish there could have been a pool or spa and an area were you could go to meet your friends in a lounge area

parking was very small and had a dead end one way road

the hotel gym is well equipped and always empty

parking was easy

i wish the hotel had an elevator in the parking lot

spacious, modern and clean rooms

close to the place we were going, the pool and spa area was really cool and the staff were very nice, room was

has a nordic spa and tropical pool area to enjoy

the staff were very friendly and accommodating. the pool/spa area was always kept clean.

full equiped hotel with all you could want, gym, pool, sauna, spa & restaurant on premises which we did not

the opening hours of the swiming pool

liked the fact that it was right on the highway , plenty of facilities such as pool and gym

no change of towels or room service, pool was very busy with children no control

front desk staff was very good and welcoming good place to stay ev charging facility was helpful

also, the wifi didn't work for

there was some noisy renovation but the hotel was great and the spa is very nice.

the restaurant is amazing the spa is really nice too

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

great food at la traite. room is very clean, spacious and it s pet friendly!

access to parking a bit icy

loved the pool and spa area

there was a spa but didn t go into it

used the spa and the pool

lots of free parking and free wifi

clean, comfortable, loved fireplace on entry

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

good wifi and very friendly staff (available physically until 20)

wifi was weeak

wifi password wrong so unable to check mail when returning to room in evening

laundry facilities immediately opposite

we're allowed to enter the sharing kitchen anytime and we also have a private kitchen in our room, which makes

i liked having the kitchen availability.

indication to find the room, the bathroom is pretty tiny, bad wifi connection

the wifi is not quite good, maybe the router is placed far away from the rooms

wifi was perfect to use as well

spa should have more space

and spa were closed due to refurbishment

nice breakfast room service option

we would have walk if not that late and temperature was warmer for the kids

1 room with 2 queen beds is very spacious for 3 adults and 2 kids. staff are very friendly.

good for kids

didn't like that the pool and sauna were only open after 4pm most days

would be nice if they had laundry facilities on-site

we did not use the restaurant or gym/pool facilities, so can't

indoor pool and gym and close to everything downtown walking distance

the water temperature in the spa at the fitness center could have been a little hotter.

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

pool and spa area was nicely kept and enjoyable

elevator and wifi are both slow.

gym and pool area were packed but that isn t the hotel s fault

i feel that the price per night should be adjusted to reflect lack of cleaning, room service and in house

there is a heated pool, gym and an in-house restaurant which are great for a comfortable stay

of surfaces that we see at first glance were clean, but when my kids dropped a toy and it rolled under the bed

washroom in main floor swimming gym area restaurant manager were road, breakfast service was not good at all

great location. the outdoor pool is warm. kids loved

are happy, but those who are in the way without children and would like to spend time in the spa are terribly

we liked the pool, the spa and it has access to the busy street full of restaurants

was great must have been recently renovated room was very spacious and comfortable with large beds staff was

the spa tub in our room had fantastic bubbles

we missed any information about the spa for example

felt the bathroom soap was being rationed, only one small bar for the sink and the shower which was not replaced

the rooftop pool including a bar offers a breathtaking view over quebec city

1 gadget can access wifi, no exhaust in the bathroom, no complementary breakfast/ bottled water to drink for

kids had great time in the heated pool

so maybe having an indoor pool would be better, good for rainy days and kids-could even have doors that open

only thing i found the pool and spa were a little cool

the garden was really nice! we used the pool and spa more than we thought because of it.

great restaurant in hotel and a place to do laundry

closed at 9:00 to kids without telling us

skills were beginner level, great restaurant in the hotel, a convenience store and use of laundry facilities

the only improvement in a hotel like this would be to have some spa facilities (hot tub/jacuzzi, steam room,

pool, bed and shower were great.

had a nice gym and pool

i wanted to get room service but the charges were a bit steep

everything and most importantly the little teddy s for the kids

spacious rooms, friendly staff, pet friendly

the wine bar was cool too

the pet friendly room was excellent quite

the espresso machine and vino bar were added perks

great location , and good wifi clean room

the mini spa is good, just don't like the sauna is off.

i also liked their spa

the hotel was great and the thermal spa so relaxing after long days on sleds

our greetings upon arrival, shuttle service to centerville quebec, spa facility, massage service, our room and

understand that there were restrictions at the spa

we're not given info on spa services

i had an excellent massage in the spa section

i would like to book the spa next time and plan to utilise the facility more

the hotel s restaurant offers a terrific breakfast and lunch and several spa services

due to proximity to old quebec, i would like to return and schedule time for the additional spa and meals

we were granted an upgrade and the rooms were very spacious

i have never pay tip for spa except in hotel manoir victoria

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

renovated hotel is in a very good location, central and with a very nice spa and gym

nice hotel close to the city center, friendly staff, great pool/spa area.

also, the wifi reception was very poor and nobody seemed to either care, or understand, until one

wifi network is not good, i cannot use it in my room

room beside us was were they did the laundry and where all cleaning supply s were and there was a lot of noise

the wifi was not working at all - the heat in the room was not working properly and was very

and the wifi was really great: high speed

missing a water spa or jacuzzi

the bathroom was spa like

location central to restaurant's and close to tour pick ups great kitchen separate bedroom with comfy

really care about your pet

was always empty as there is no where on site to grab a coffee or drink to take advantage of the fireplaces,

helped us with all of our needs from booking special tours to arranging booking for a fabulous spa in town and

also, try strom spa 5 minutes by car away

impressive quick and cheap laundry service

wifi was a little temperamental. but it didnt impede enjoyment

they left me a beautiful christmas card and some chocolates upon check in and after dinner were greeted with

stairs very difficult for older people, spa area dirty, staff difficult to contact

incredible location, fantastic staff and a lovely room and amazing spa bath

towel bar in shower was hanging loose

despite advertising free wifi the signal strength was very weak and almost impossible to use due to constant

location and pet friendly

was a little surprised that the spa area didn t have a sauna

modern comfortable temperature controlled room;the thick spa quality bathrobes extremely luxurious

spa could have been better

i didn't use the pool and spa but went to look and it was spacious, lots of daylight and very clean

make sure you take advantage of the pool and spa on the sixth floor