of the staff from from desk, coffee shop, all restaurants, spa and casino were helpful and

pool and spa is a huge draw for us

had a spa tub in the one bathroom that was connected to the bedroom

the spa was amazing! the rooms were comfortable and the bathrooms were absolutely heavenly!

spa is decently priced as well if you want to enjoy that experience

there was nothing that we didn't like. staff was friendly and plenty of parking.

had to leave early 5am and loved the to go breakfast bags! great idea!

a warm swimming pool

great location near my planned visit, out of city.. parking was good with handicap availability

close to mystic lake casino

the quietness and the hit free breakfast.

lot of people took up two parking spaces because they didn t stay within the lines not a lot the hotel can do

there was also an awesome lounge chair which one of the kids decided to sleep on instead

breakfast was excellant, but the main thing was the comfort of the bed. very comfortable.

excellent breakfast with numerous choices for us and our kids.

to someone about getting a room with a spa tub and he told me the wrong room and then they didn t have any

the pool was amazing

the kids had a great time in the pool area and loved the waterside

our kids loved the pool and the slides.

the gym needed a ton of tlc

on ceiling, doors didn't lock properly, spa was broken

the pool and spa were great

spa and hot tub were so low on water the jets sprayed in the air

great pool and hot tub, fantastic location, and the morning breakfast cook just makes the entire

the laundry room was very dirty

coffee hot water was not working. temp of spa tub was same as pool.

i wanted to cool off in pool, but pool was heated,

in the mornings as the staff would come to work they would allow the door to laundry room to slam

breakfast is limited

we needed a pet friendly hotel (for 1 lg

spa tub in room

the spa was a great size and the hotel staff were friendly

the spa area was fun!

the pool towels are tiny!! will remember to bring our own beach towels next time...

for the price breakfast should've been included.

also the hot tub has non working spa jets

pool, spa very nice. rooms ok and clean. clean despite a lot of carpeting.

like i said the pool & spa was under construction :(

clean place no bugs breakfast available good location helpful staff ice machine

great wifi

it s near my family and has spa suites.

spa tub was clean and the room was

only complaint i had was difficult to turn on tv and wifi

pool, ice and room hot tub fyi no promises were made

there are cars in the parking lot that look either broke down, or maybe transient people living in them and/or

tv was not connected to a signal, but we really didn t need it with pool and spa available.

pool and spa were nice, breakfast sandwiches we purchased at the front desk were good

spa tub was a treat and worked good

contacted the hotel i told them that i d need everything the same if possible, which included a pet friendly

couldn t stay connected to wifi

spa wasn't hot. they billed me for my stay before i even checked in.

elegance: not a las vegas casino, not a dump; friendly staff , pool with pile of towels, good donuts [not

the breakfast could of been hot and more of a selection

comfy bed, big screen tv, hot tub and pool.

first driving up the parking lot had people grilling and drinking, the people were a little seedy (looked like

lots of breakfast choices, items were replenished frequently. we loved the pool and hot tub

the outside parking was convenient

hotel shares a parking lot with a restaurant (cowboy jack's), so the lot can be quite full if you get in late

parking at night was crowded and it took 20 minutes to get a spot

nice and clean, and the breakfast was excellent. pool area was very clean and nice.

we had a spa tub room, it was great, very large room

food, layout of room, space, environment, kitchenette, cleanliness- most was great.

breakfast options good. very clean rooms and property.

no breakfast for my kids to eat

pool was perfect for little kids

chilly pool, spa broken

pool not that good of size,potholes in parking lot.

add an hour to free breakfast

didnt like that there was no breakfast, no pool/hot tub, gym,etc

it's spring time. the holes in the parking lot.

great location for dinner theater and arboretum. nice to have spa open till midnight

the spa tub motor made plenty of noise but very little water was from the jets

kids enjoyed the pool, breakfast was great, and location was awesome

pool area was great for the kids

too many kids from a hockey tournament in pool so couldn't use it.

breakfast was bad; pool and spa not great

the spa was not working and the

that they had a two hour adult only time for the pool and hot tub area.

$25 a night for pet a little high in my opinion

large parking lot, lots of easy access.

we paid for the spa tub room ad there was no plug for the tub-we had to go hunt one down

spa bath in room

the spa in the room was better than expected

booked it specifically for the in room jacuzzi/spa tub

nice to use the spa tub in room

spa in suite

how big the spa tub is. it's really big very nice. people were nice there.

breakfast,convience and staff!

my battery was stolen out of my car in the parking lot

swimming pool was closed

restaurant was good (brunch buffet), 3rd floor bar was a little pricey, but we'll made drinks

the spa was closed and so was breakfast

tub/ spa room was uncared for

spa does not work pool too much chemical used inside caper no cleaning disappointed small room

parking lot was very full. hard to find a spot

free breakfast

dirty hall carpet. spa closed. nonchalant staff no heat in room

clean, comfortable. really good breakfast.

to be fair, guests of the hotel can use a larger local gym just down the streeet for free

good wifi access

pool had a water slide which was fun

very quiet. great pool/spa facilities!

there was plenty of parking for us who travelled from out of state

great pool, adults only after 10pm. very clean and nice.

lack of broader shuttle service major problem due to out of the way location

the free parking was nice.

no hot tub or spa as advertised

my kids had more fun than we expected

loved the pool

the bar closes at 9 pm

kid friendly with lots of activities for kids

i tried to call room service from the room phone twice and no one picked up

due to covid19 and there was no room service, i felt as it was not provide me with enough of towel and face wash

that it was next to the mall. traveling with kids so that was awesome!!!!

ridiculous to half to order a sierra mist for room service and pay 5 dollars plus gratuity just

staff was extremely friendly, rooms were spacious and clean. food and bar service was excellent.