it had a large patio, fireplace, two reading chairs, a large bathtub spa, a separate shower & toilet, bathrobe

breakfast was perfect every morning

location easy parking fabulous breakfasts exceptional wine and cheese hours friendly staff breakfast seating

nothing except lack of dedicated parking which was hardly essential in the off season.

breakfast is fabulous

super comfy, loved the fireplace, couches and tables, great for playing games

prepared breakfast every morning was wonderful

parking is a challenge but you can easily unload and load luggage

there is a fireplace, a wet bar and a private outside seating area

great location for town, beach and golf. great variety for breakfast. comfortable bed.

quiet the spa and pool area oh and the brunch was great!

the pool and the spa were great

the bathtub was dirty especially around the spa jets

the hotel made it up to us with a nice room but i wanted a spa tub

spa bath and size of property

spa tub, the kitchen area that was stocked with plates was a sweet surprise and also the extra room

the spa tub was a blessing to my sore muscles

room is great. wonderful fireplace and a spa tub. has the micro and frig

the spa tub,great staff,kitchenette, extra room, spacious rooms.price!

very nice room, friendly staff, and what a spa tub!

a 27-mile bike ride, was looking forward to the spa

property was such a cute place to stay with the comfy cottage, beautiful spa (hot tub) area and recreational

unfortunately we were there during the us open golf weekend and the rates here (and everywhere) were exorbitant

full kitchen and fireplace

we enjoyed the fireplace, complimentary to go breakfast, hot tub and location.

room was cute, cozy, and relaxing (had the king room with spa tub)

most of the rooms were akin to attached cabins - some with fireplaces and spa tubs

spa bath, location

all the amenities we used were in working order, including the spa bathtub

our room was clean, the spa tub was fantastic and very deep

itself was huge and really beautiful, with a comfortable bed, two sitting areas, a fireplace, a spa bath and a

the friendly staff, cozy room, location, and food, and the spa tub

bathroom was also excellent great spa sized tub and lovely lily of the valley scented soaps

our room, in the adjacent building with fireplace, additional living space was ideal as we met family during

amazing staff beautiful room delicious food brilliant parking

the pool and spa was fun with the kids .

the pool and spa area is smaller than we're used to, but it was still fine.

me and the kids

clean room excellent room service. comfortable bed and nice surrounding.

wifi would be a reasonable gesture of hospitality

valued the breakfast, which was really good, and the fireplace in the room was awesome

free wifi and parking with breakfast included

they have wine and cheese at around 5 pm which was a pleasant surprise and the breakfast was good

the fireplace was a plus during winter! the kids loved the waffle machine during breakfast.

reimbursment or suggesting some sort of compensation (about the shower, not the safe), my young kids shower in

the facility and staff truly treat you like royalty. the spa and gym services were top notch.

the restaurant was delicious and spa and jacuzzi is amazing

loved our stay in the harbor view room, amenities were on point and the spa service was ideal

location, views of the bay, congenial staff, adult spa on roof-deck, food & beverages, breakfast at schooners

sadly the spa was completely booked for that weekend - check way in advance.

the view from the forth floor spa was outstanding

the spa on the 4th floor is a beautiful touch

very friendly staff, spacious rooms, 2 outdoor spa baths, and awesome location!

at the ocean enjoying our morning coffee on are private balcony close to restaurants and a a spa on top of the

thin walls. my kids and i coul hear everything the people in the next room were doing.

spa is outdoors, so it was closed

was great and they were pet friendly

but breakfast was a treat bag due to covid but we were still happy to have an adventure in these

no pool and one of the hot tubs was out of service.

analog tv only, wifi very spotty in the room, most of the time not working

spa was great too

spa services were great

of the pool and spa were kind of inconvenient (across the courtyard and through the door to the

the spa was charming, clean, and spa services were exceptional

the best thing about portola hotel & spa is the location in my opinion

cost of the rooms (spa room at 350 and double at 160) was way over the top

the rooms were a little cool with only a spa e heater

sauna wasn t working and no spa or pool.

prices were reasonable based on location and parking free

wharf and also many restaurants / cafes are nearby) - staff was very kind and friendly - wifi was fast and

i wish i could ve stayed longer as the pool and spa services are opening up but w reservation only

were unable to utilize the spa due to no available booking

they have an onsite day spa and pool

my husband and i will be returning to utilize the spa and dining

we really enjoyed the fireplace in the room

the pool and spa were clean and well kept up

very clean, nice pool & spa and great staff

big clean room with a very comfortable bed and a huge spa like bathroom

we used the pool and spa and the area was clean

facilities all terrific, beds comfy, quiet, very cool interior, fabulous rooftop breakfast room, bar and

really like the hot spa and cool indoor pool

pool and spa were enjoyed by the family, and no problems

enjoyed the pool and spa with the grandkids

the free wifi and the fact that i didn't have to pay for parking.

got laundry

loved the spa i will def stay there again

walking distance to restaurant s and pier pool and spa great

bummed that the pool and spa were closed.

that pool and spa was. closed do to covid

the pool and spa were exactly as described - heated pool :-) - walking distance to downtown

loved that we had a room with the spa and a private balcony very nice surprise to

the spa and pool are heated, always warm for swimming

disappointed that the spa was not hot, pool was warmer, the spa looked cloudy and needed cleaning

the bed was a little squeaky and the spa jets were blowing out some dirty mold pieces

the location and having a spa bath in the room was a treat

there's also golfing, heated pools, spa and restaurants/bars

a few hairs in the bathroom oh and btw. the spa is out of operation until june.

also the spa is still not open, they will do only massages and the amenities (sauna, stream room, jacuzzi

activities for the kids and the comfort feeling i had like i didn't have to leave the hotel so i can feel

the heated pool was my sons favorite and the fire pit.

the fact that the spa (hot tub) was barely warmer than the heated pool was quite disappointing

the pool and spa area were beautiful

the staff, location and coffee are amazing. the pool and spa were relaxing.

pool and spa wonderful

we didn t get in the pool or spa but they were both clean and the water was warm

spa is under 'renovation' (somehow it almost sounds like good news

pool and spa were closed and tore up

tile was coming off the kitchen counter

include room service.

great location. awesome room. clean, big, a pool and the ocean close by.

the spa was nice

pool was great and the spa even better

spa was dirty and we could not go into it

need towels in pool/spa area so guest doesn't have to use

friendly staff, good coffee at breakfast, good wifi

listing for the property says there was a spa and sauna

everything was great except spa needs to be reopened soon other than that no complaints

spa was closed for renovations

spa wasn't operational in the morning and was cool, extend the spa hours would be better if the spa

the spa is a nice plus

couldnt remove the text on the tv screen. no pool or functioning spa :(

suit was very spacious and clean

their spa an sauna is unusable

great spa bath in the room

didn't work microwave didn't work for all functions spa and sauna already out of order since covid - time to

spa not available..continental breakfast not available. needs updates on information.

layout of the cottage was a little unusual with no sink in the bathroom and the sink being in the kitchenette

the front office was helpful in accommodating parking for our guests and providing extra blankets for the room

room provided kitchen,which i asked for so i was able to do my own breakfast and dinner for me and my employees

we ordered a suite room with kitchen, a living room and 2 bed rooms

nice resort touches like chocolate covered strawberries, relaxing spa sounds/ music and

the room had everything in a spa type setting

rooms were pleasantly decorated; and location is quiet. spa bath.

the hotel has a spa type atmosphere, i think that could be expanded on

upstairs guests were loud with kids running across the floor

the spa patio is a must visit

we relaxed at the out door spa and enjoyed a nice fire too

beautiful views, comfortable bed, beautiful outdoor lounging area with spa

we used the spa a lot

- nice resting / spa / fireplace area, also with drinking water machine

location of this room had a view from the door and window of the stairs and pool-spa pump system with chemicals

- due to the recent power outage in the town, wifi and other amenities were not available

super cozy, clean, and pet friendly. will definitely stay here again.

wifi didn't work properly in our room

we were glad to be able to leave our car in the parking area after check-out for a few hours while we did the

swimming pool is really small

breakfast was nice takeaway.

breakfast area was a bit odd

not enough parking

outdoor fireplace was great

cosy, with a big spa & homely touches.

the room was graceful, timeless, quiet and romantic with thick, lush bedding, a separate spa tub, fireplace

the fireplac, spa tub and very comfortable bed were perfect

from the outside, after reading the reviews and seeing pictures of the premium king room with the spa tub-- we

room is great and spacious, fireplace is great for relaxing and lit up at perfect times

i returned from the spa at 830 pm and had to walk several blocks in the dark and even then i got the last spot

loved the spa bath, fire place and the comfy room and bed

very quiet, parking, wonderful location very walkable loved the spa tub.

the spa in our room was fantastic, as was the fireplace.

out at 11 but asked if we could leave our packed car with bikes in the secure parking spot until 1 pm so we