also the spa is still not open, they will do only massages and the amenities (sauna, stream room, jacuzzi

a few hairs in the bathroom oh and btw. the spa is out of operation until june.

there's also golfing, heated pools, spa and restaurants/bars

the room service menus was terrible not even diff kinds of pizza or humus and veggies

super clean rooms with a great pool area and gym

big clean room with a very comfortable bed and a huge spa like bathroom

we used the pool and spa and the area was clean

very clean, nice pool & spa and great staff

the pool and spa were clean and well kept up

good location, quiet, tidy, attentive by staff, quality, gym room

my husband and i will be returning to utilize the spa and dining

were unable to utilize the spa due to no available booking

i wish i could ve stayed longer as the pool and spa services are opening up but w reservation only

they have an onsite day spa and pool

wish the pool was heated and they served breakfast.

of the pool and spa were kind of inconvenient (across the courtyard and through the door to the

spa services were great

the spa was charming, clean, and spa services were exceptional

spa was great too

the best thing about portola hotel & spa is the location in my opinion

pool and spa were enjoyed by the family, and no problems

enjoyed the pool and spa with the grandkids

really like the hot spa and cool indoor pool

bathroom very clean, refridgerator and microwave, fireplace and good ac, pool and jaccuzi, free wifi and movie

tight parking. gets full by midnight.

sauna wasn t working and no spa or pool.

the rooms were a little cool with only a spa e heater

cost of the rooms (spa room at 350 and double at 160) was way over the top

were nice and adequate parking and proximity to aquarium and cannery row

the parking lot entrance was hard to see at first. be on your toes driving onto pacific st.

spa is outdoors, so it was closed

arrived on tuesday and wifi was out all day wed, returning thursday

we golfed pebble beach and it was not far at all

hotel staff were excellent! our room with a fireplace was wonderful! large and spacious

fire place, and breakfast

that pool and spa was. closed do to covid

loved the spa i will def stay there again

bummed that the pool and spa were closed.

cleanliness .. room . spa . staff..

the pool and spa were exactly as described - heated pool :-) - walking distance to downtown

spa is under 'renovation' (somehow it almost sounds like good news

pool and spa were closed and tore up

manager did not have control over parking but someone else kept parking in front of my room i feel i should have

wifi didn't work

wifi need upgrade & parking space full

pool was great and the spa even better

spa was dirty and we could not go into it

need towels in pool/spa area so guest doesn't have to use

the spa was nice

only could have been better with melon served at breakfast.

very friendly staff, spacious rooms, 2 outdoor spa baths, and awesome location!

the view from the forth floor spa was outstanding

at the ocean enjoying our morning coffee on are private balcony close to restaurants and a a spa on top of the

the spa on the 4th floor is a beautiful touch

pool to swim

the bed was a little squeaky and the spa jets were blowing out some dirty mold pieces

at the spa, wife brought a robe which was supplied by the hotel

i got a room with the spa which was a little more expensive than the regular rooms but i didnt regret spending

the spa was a great perk too

disappointed that the spa was not hot, pool was warmer, the spa looked cloudy and needed cleaning

the spa is a nice plus

i wish they had more spa rooms available!

spa wasn't operational in the morning and was cool, extend the spa hours would be better if the spa

listing for the property says there was a spa and sauna

everything was great except spa needs to be reopened soon other than that no complaints

location, views of the bay, congenial staff, adult spa on roof-deck, food & beverages, breakfast at schooners

the facility and staff truly treat you like royalty. the spa and gym services were top notch.

sadly the spa was completely booked for that weekend - check way in advance.

loved our stay in the harbor view room, amenities were on point and the spa service was ideal

the restaurant was delicious and spa and jacuzzi is amazing

didn't work microwave didn't work for all functions spa and sauna already out of order since covid - time to

suit was very spacious and clean

their spa an sauna is unusable

great spa bath in the room

couldnt remove the text on the tv screen. no pool or functioning spa :(

the fireplace is the best feature in the room

decent breakfast

free wifi and parking with breakfast included

breakfast was good

but if you have kids,

the fact that the spa (hot tub) was barely warmer than the heated pool was quite disappointing

the staff, location and coffee are amazing. the pool and spa were relaxing.

we didn t get in the pool or spa but they were both clean and the water was warm

pool and spa wonderful

the salt water pool and spa were amazing

the pool and spa was fun with the kids .

the pool and spa area is smaller than we're used to, but it was still fine.

liked the cleanliness, the location, the gym and hotel lobby

no microwave or fridge in the room, making it harder to travel with little kids.

restaurant and bar were closed due to covid, self parking across the street

itself was huge and really beautiful, with a comfortable bed, two sitting areas, a fireplace, a spa bath and a

the friendly staff, cozy room, location, and food, and the spa tub

bathroom was also excellent great spa sized tub and lovely lily of the valley scented soaps

parking was very accessible on the street

fireplace

really enjoyed lounging in front of the fireplace in the main room after breakfast

vibe was wholesome bed and breakfast and the homemade granola was excellent

quaint, historic, great location, great wifi, ok breakfast.

we are walkers so we parked in the free parking and walked to dinner, to the beach, to the aquarium

also brought a wrapped up breakfast in the morning to our door which was a lovely touch

and housekeeping arranged for an early check in

it was a not a problem for us, but during the day (9-6 pm) parking is restricted to 2 hours which may be a

parking

street parking was readily available

breakfast is fabulous

spa not available..continental breakfast not available. needs updates on information.

parking next to our cabin

only thing that could be better was the wifi wasn t strong enough

if you are a family that is looking at this place to use kitchen facilities, they are not very good

this was the perfect setting for a single traveler with a pet

i love the little spa area

great court yard with spa and fireplace area

beautiful views, comfortable bed, beautiful outdoor lounging area with spa

- nice resting / spa / fireplace area, also with drinking water machine

the spa patio is a must visit

the hotel has a spa type atmosphere, i think that could be expanded on

rooms were pleasantly decorated; and location is quiet. spa bath.

the room had everything in a spa type setting

nice resort touches like chocolate covered strawberries, relaxing spa sounds/ music and

fireplace and firepit were perfect to help relax

very nice room, friendly staff, and what a spa tub!

oh and the spa bath tub was a hit too

the spa tub,great staff,kitchenette, extra room, spacious rooms.price!

room is great. wonderful fireplace and a spa tub. has the micro and frig

spa tub room is awesome

location of this room had a view from the door and window of the stairs and pool-spa pump system with chemicals

the location was perfect and the complimentary fireplace in our room was delightful

cigarette smoke from next door. pet stains on carpet

had a great room deluxe king room private balcony fireplace very clean friendly front desk clerks the coffee

nice pool, outside seating areas and quiet

aware the carpark is shared with patrons of brophy s tavern (although there was ample street parking at the

not enough parking

size room, good wifi, great complimentary breakfast and wine hour in the evening

location was great, close enough to walk to farmers market. fireplace was very cozy.

parking space is limited.

a 27-mile bike ride, was looking forward to the spa

property was such a cute place to stay with the comfy cottage, beautiful spa (hot tub) area and recreational

need more pots and pans in the kitchen. maybe more utensils.

really cute place, nicely stocked kitchen .comfy bed and wonderful location.

up the unit (you must have windows open), and the light/fan switch needs to be separate from the kitchen light

great location, very cute and comfortable! the parking lot is also a plus.

wifi worked first time

parking was very limited

got the wifi to work

free parking onsite (which is a growing problem in carmel) and location is walkable to the main town and

the fireplac, spa tub and very comfortable bed were perfect

the room was graceful, timeless, quiet and romantic with thick, lush bedding, a separate spa tub, fireplace

from the outside, after reading the reviews and seeing pictures of the premium king room with the spa tub-- we

cosy, with a big spa & homely touches.

free parking

vid times) nice touch!

location, price, breakfast basket

continental breakfast was served in individual picnic baskets for each room!

the breakfast was delivered to our door in a basket and included a great array of items

was comfortable, spacious, we received a cute breakfast basket in the morning, great location in the heart of

the spa in our room was fantastic, as was the fireplace.

i returned from the spa at 830 pm and had to walk several blocks in the dark and even then i got the last spot

very quiet, parking, wonderful location very walkable loved the spa tub.

loved the spa bath, fire place and the comfy room and bed

out at 11 but asked if we could leave our packed car with bikes in the secure parking spot until 1 pm so we